Our family of 16 stayed at the North View Lodge in Banner Elk, and we found there was plenty of…read morespace for everyone. We especially enjoyed the hot tub, playing pool, the big-screen TVs, the two living rooms, and the beautiful scenery. During our stay, we spent one day skiing at Sugar Mountain and another day snow tubing, which everyone loved. Hot Water: On a particularly cold day--when temperatures dropped to nine degrees, and there was snow on the ground--we returned from skiing and discovered there was no hot water when everyone was ready to shower. We called Carolina Cabin Rentals, and were so glad they sent someone the following morning to fix it. Snow and Driveway Conditions: That same day, a van carrying several family members took nearly two hours to make it up the snow-packed hill to the cabin, even with chains on the tires. We bought a shovel and rock salt in case it snowed again. We left the shovel there. Kitchen Supplies: Be sure to bring potholders, trash bags, paper towels, dishwasher detergent, dishwashing soap, a sponge, and kitchen towels. We also found there wasn't enough silverware for our group's size, and had to purchase plastic utensils. The coffee pot was too small for our large group - you might consider bringing a large coffee pot. Bathroom Door Locks: The family members staying near the pool table area noted that several bathroom doors did not lock. Front Motion Light: The motion-activated light at the front of the cabin was triggered frequently at night, likely due to wildlife. Unfortunately, the light shone through the blinds into the front bedroom, making it difficult to sleep. A blackout shade in that window could be a helpful improvement for future guests. These are all minor inconveniences, I know, but overall, we thoroughly enjoyed the rustic charm of the cabin and our time in the Banner Elk, NC area.

We were very happy with all of our interactions with Carolina Cabin Rentals. We had several issues…read morewith the house and they were extremely responsive, patient and kind. They sent a cleaning crew in the next day after we complained They offered to send maintenance in right away for a defective doorbell that kept ringing on it's own. I hope the owners did some maintenance and replaced some very scratched furniture but we couldn't ask for a more responsive rental company.

Great secluded mountain guesthouse. Sleeps 4. Check this site out for all the excellent…read moredetails..... http://www.vrbo.com/368355 Enjoy yourself!

It was our first time ever staying at a Bed & Breakfast and we started with one of the best. We…read morewere looking for a place to rest and relax on a trip to the area and this place fit the bill. We napped in the Garden Room one afternoon while listening to the sounds of the water garden through an open window, we enjoyed the cool breezes and the views off the back deck, we had a complimentary cup of herbal tea with honey each night before bed, and we slept like the dead on the comfortable, luxury sheets each night. The breakfasts were delicious, the views divine, the entire experience was top notch and I can't wait to go back! The hosts were helpful, friendly, and accessible. They know what they're doing and they make the place a nice little mountain oasis for their guests. Don't hesitate, just book it!

The Lazy Bear Lodge was everything we imagined a cozy bread and breakfast would be in the…read moremountains: spacious, clean, comfortable, great amenities and delicious breakfasts. The views from our room and the lodge were beautiful. The surrounding area is loaded with convenient stores and excellent restaurants. The hosts were attentive and friendly. We will definitely return. So happy we found this lodge for our stay.

Stay far away from any rental managed by this company. Look out for AIRBNB and VRBO. I truly feel…read morebad for property owners using this management company as they are incredibly negligent in their management, communication, and execution. We rented a home through their company for a weekend in blowing rock and had a disaster of an experience. We arrived at 5pm on a Thursday to no heat or hot water. After several hours of trying to reach their "emergency line" due to a gas smell in the home, I resorted to calling 911. Blue ridge sends their renters to an offshore call center at 5pm on a weekday with no one local to talk to. After we have spent several thousand dollars a night, this is simply inexcusable and poor customer service. As it turns out, blue ridge management had neglected to fill the propane to the home and we had to pack up and leave with two small children in below freezing temps and icy roads. The fire department pointed out that there was no working smoke detector, carbon monoxide detector or working heat, and that the condo was not safe to stay. After repeated calls to blue ridge the next morning, a representative assured me that I would be compensated for the hotel stay we had to purchase since we were displaced by their rental mismanagement. After several back and forth emails with blue ridge representative, "Amy Wright", I was informed that they had reneged on their promise to compensate. And that a refund of just the amount paid was "fair".

I booked my daughters and son in laws honeymoon for them with Blue Ridge Mountain Rentals with Amy…read moreand her team and they were able to find me the perfect locations with all the things they wanted. Awesome experience with them and we have been staying since 2024 and plan future adventures and stay with this rental company. A + for all. thank you

Tessa is extremely rude. Bernard was actually very nice and was the only reason I even considered…read moreadding a star but truly the stay was the worst I've ever stayed in. There are water stains all over the ceilings. The walls are cracked due to foundation issues. Our room had cobwebs. The beds are so uncomfortable you can feel each spring. The worst part for me was the black mold all over the bathroom walls. I even found a live roach which I was accused of bring because they said "we don't have roaches". Interesting since the entire inn was full. Then i was told it was a grasshopper. I attached a photo, don't worry. So you can decide. Lastly, we can't eat in the room. So we went downstairs to eat in the dining room. Tessa said no you can't eat here. Go outside. So we ate outside like dogs. Don't stay here

We always prefer B&Bs and inns to corporate hotels so we booked a Sunday and Monday night here…read moreprior to the fourth of July. We booked the Little Room which is actually next to the main house. They told us up front that cell phone reception was spotty, and they were right, but they do offer wi-fi. Our room felt a little musty at first but we turned on the AC until nighttime when the air was quite cool and comfortable. We enjoyed our relaxing stay and sat on our porch during some summer storms. In the evening, we had some complimentary tea and brownies and rocked in the chairs outside the main house. One evening we even heard bagpipes playing (must have been practicing for the Highland Games). Breakfast was delicious both days. There are no TVs in the rooms, which was fine with us. Even though the inn is on a remote country road, we were still surprised to hear cars and trucks go by throughout the night.

Food: ordered a hot chocolates. It was tasty…read more Service: the waitress was incredibly nice and super friendly and spent time talking to us and telling us about the resort. Ambiance: located in resort but there is a small restaurant and bar area. Parking: plenty of parking since it was located in the hotel.

CHETOLA RESORT, BLOWING ROCK: THE GOOD, BAD & UGLY…read more So many difficulties with these people including the front desk staff & manager. 1. First, let me state that CHETOLA, on the outside exterior, is a beautiful place, landscaping, manicured grounds, small lake; just a special place. Really nice appearance. Then, you go inside: 2. After check-in, front desk staff immediately overcharged my AMEX by $1,132.38 for a 3-night stay, even after I had paid a deposit of ~$400 weeks before. This overcharge in itself was as much as my initial 3-night room stay as quoted by CHETOLA. This made my nightly room cost almost $800/night for a standard 2 Bdrm hotel room. So, I spent almost an hour the next day showing them how absurd and stupid that charge was. Finally, she admitted their mistake and, of course, blamed it on the "System" instead of herself. A Credit was finally issued. So, I waste an hour of vacation time being harassed by CHETOLA RESORT as to my final room charge. 3. Then, the 1st night my wife is showering in 3"-4" of waste bath water because the drain backs up. And, of course I face the same filthy waste water when I shower the next morning. So, waste time again and go to the front desk and ask for maintenance to unplug shower drain. And their reply is always, "oh yes sir, our folks will unplug that today, no problem." (REALLY??). 4. And that 1st morning, my wife cannot even put her makeup on at the small desk provided in the room. Unbelievable, because there is NO LIGHT anywhere on that side of the room. There should be either a wall light or a table lamp at the desk area, where people work, read, makeup, etc. So, my wife has to sit at the balcony to do makeup. 5. Speaking of NO LIGHTS on that side of room, the coffee maker was in such a dark location, again no light. You could hardly see where the water is poured into maker. Wife had to get out her small flashlight so we could see adequately. It is obvious that CHETOLA has deliberately cut costs everywhere they can, even at the inconvenience of their guests. DAMN RIDICULOUS. 6. At 2nd night, guess what is happening in the shower?? Wife is showering once again in 3"-4" of bath wastewater. Obviously, no one did a damn thing that day to unplug the shower drain. No one checked on it, no one called to see if everything OK, NOTHING from CHETOLA staff or management. 7. Next morning again to the front desk and request a manager to solve the problem. Out comes "Warren" and I barely start to explain the problem and lack of attention to it by the maintenance dept when he begins to interrupt my conversation. Only to state what a great maintenance staff they have and it will be unplugged. He seemed like an automatic robot only saying what they apparently teach these people to say when they know they have a problem, but won't admit it to the guest. He continually interrupted us to state his prepared bull____. 8. I told him how damn RIDICULOUS & DISTURBING it was that my wife & I are spending a lot of vacation time trying to correct their own damn problems INTERNALLY that are directly affecting us during this stay. Overcharging fiasco, no maintenance for 2 days while we wash in dirty waste water. Not even mentioning the lack of adequate lighting in the room. He was almost rude in the way he kept interrupting our problems and he would not entertain anything that would at least show they wanted to makeup for their internal problems and the difficulty it was making for our lost vacation time. 9. As stated earlier, it is a beautiful resort on the outside exterior, but internally it is a DAMN JOKE and highly DISRESPECTFUL to their guests. At least in our case it was. "Warren" should be sent back to Hotel 101 school and taught how to listen and help guests who are dismissed by his manners (or lack thereof) and train him and the front desk staff who are inadequately prepared in Guest Relations.

Stayed overnight whilist visiting Boone. Staff were very friendly and helpful. Room was clean upon…read morearrival, king bed suite. Only issue with the room was that it only had one cooling unit so it was hard to keep the room cooled at night. Visited the pool & hot tub area, everything appeared to be clean and was relaxing. Breakfast didn't have a lot of options but hot food was still fresh.

This hotel in Boone NC was wonderful. It was clean, the…read morerooms were spacious and they had free full breakfast, that sadly we did not try. The hotel has the ambiance of a quaint country inn and staff is terrific. It also had a nice outdoor area complete with picnic tables and BBQ and a doggy park. Inside, the lobby was spacious and included a nice big fireplace and sofas. I will definitely stay here again.

I left the following message via email and text as there was no attendant present and have never…read moreheard back. Management, Please know that we have chosen to depart early from the Cousin Sarah suite. While we appreciate historical sites and consider ourselves history buffs, this suite is unacceptable. I have attached a few photos of areas needing attention but the most notable was the bed. My husband and I could not stay another night on this mattress. It has no center support and we kept rolling towards the center all night. Additionally it is too soft. Perhaps firmness is of personal preference, however, it truly is past its useful life. It felt as if there was a piece of foam laid over the mattress in order to extend its life. In regard to the photos, a deep cleaning is in order, attention to detail as well as fresh paint and we would happily pay more in order to stay at such a North Carolina landmark. We appreciate your understanding and wish you and your business all the best.

Not staying at the inn but reserved table for 2 for Sunday Brunch. Celebrating 30th wedding…read moreanniversary. Website said listed $38 for adults and had many delicious sounding brunch items. Actual price was $45 and that was way overpriced for this brunch. Food was ok but only 2 choices for main course. All was breakfasty and no protein items. Would not recommend

Glad I went but would not go back. 3 stars. 1 for service…read more 1 for experience/ environment. 1 for dessert. The service was excellent we had a great waiter. The atmosphere was really cute with a farm Grandma's house vibe. The food is brought out Family Style Dining. Vegetable soup was first which I found very tasteless. Next you got a ton of food with two Meats of chicken and a chop steak and gravy. The chicken had no spice but was cooked well. The other food that I tasted was again just very Bland. Not bad just no flavor. Dessert was also provided and the dessert was great. Best blackberry cobbler I have ever ate.

This place was good, it wasn't the BEST fried chicken and southern food I've ever had but the…read moreexperience was fun and our waiter was extremely nice!