I was feeling under the weather and luckily this location was able to see me under short notice…read more Thursday, I made an appointment online for a Friday, next day, morning slot. Everyone was friendly from the receptionist to the nurse and doctor. Clean facility. I did have a 35-minute wait before being called to the back/to be seen. It was visible they were either understaffed or had several patients which backed them up. People need to understand these FastMed facilities are not designed to work up complicated diagnostic care. These facilities are for minor sicknesses/routine testing. My primary care physician wasn't able to see me until 3-week out. This was just a pitstop to try and get some answers until my primary care could see me, which I appreciate. Great team.

Receptionist was rude I believe her name was Ashley. I was on crutches and she didn't offer to open…read morethe door or anything. While checking in she didn't ask if I wanted to sit or anything would recommend FirstHealth urgent care instead of this one.

They have always given amazing service and quick with it at that. The doctor is very attentiveread more

I hurt my knee and arrived at Hometown Urgent Care at 8am Saturday morning. I was in line as they…read moreopened the door. They X-Rayed my knee, read the X-Ray and called the orthopedic surgeon that put in my metal knee. She gave me a shot for inflammation and told me to return if needed. We were on the way home before 9am. Exactly what I want from urgent care. Tracy had my orthopedic surgeon's private cell phone number and called him on Saturday morning! Above and beyond. The staff was great and very courteous. I highly recommend Hometown Urgent Care and Tracy

I came to test for COVID at Low Country Urgent Care because my wife tested positive the day prior…read more Having already taken a home test, I knew the results would be positive. It was an easy process to register online and they brought me back immediately to get the usual vitals. Shortly afterwards, the nurse administered the test, I waited in the exam room for the results, and fifteen minutes later, I was on my way home. The nurses here were quite confident and knowledgeable about everything the were doing. Definitely a good place to go if you can't make it to your regular doctor.

I have had 2 poor experiences with this location. First was for Shingles. I was given 3 (THREE)…read more pain pills for shingles. My follow up at Union medical was appalled at that dosage. My second visit I was charged $110 for the visit despite having 2 forms of insurance. NO notice was given that there was a charge. When I inquired what a "charge" was for a visit, I was told by billing it was $500!! for a visit.

came in on a Saturday and the staff from the front check in to the Doc were awesome. Courteous,…read morefriendly and did their jobs like they actually enjoy them! The Doc was thorough and the nurse had the "magic touch" for my veins when drawing blood. if you end up waiting it's because it's urgent care...you're not the only one who needs to see a doc

I was seen promptly and treated with courtesy by the staff. My doctor was friendly and professional…read morein diagnosing and prescribing the medication. I would go back there again.

My almost 80 year old mother cut her arm and I rushed her to FastMed, only for them to be closed…read more(they close at 8 and we arrived by 7:30). The only other option was the ER, where the wait would have been hours. Not to mention all the airborne illness she's exposed to while waiting for care. This is completely unacceptable! This area could benefit from a stand alone ER center open 24 hours a day, which would help alleviate the cases over at First Health's ER and hopefully shorten wait times. I would have given this place zero stars if I could because we received zero service!

Went in because I was having a allergic reaction to something I ate, my face was completely swollen…read moreand throat was closing up. They refused service unless I paid $700 up front. I left and went to the UNC right down the road, as soon as I walked through the door the lady came around the counter and took me right back without asking me any questions or requirements for anything because she could clearly see it was an EMERGENCY. Close the doors. Working in healthcare is about helping people, not sending them on their way when they couldn't even breathe.

I've been here 2 times and both times it has taken me over 3 hours to get seen. So come here if you…read morehave the time to wait... the providers are great but the wait really sucks. I'm not blaming the doctors or staff. It's just healthcare's problem.

The receptionist are rude and they will disclose your personal information upon registration.read more

I brought my dad in on the weekend because I couldn't get him into a primary care physician's…read moreoffice. We made an appointment the night before and arrived about 15 mins prior to the appointment to fill out registration paperwork. We were taken back shortly after our appointment time. We were treated appropriately. The lobby was clean and had water, a coffee bar and mints at the desk. The office staff and provider (Michelle, NP) were all so courteous and kind to us. We would definitely recommend this establishment.

Top tier service and would recommend to anyone in need! Great communication and very efficient…read moreservices.