Remember, it's a small regional airport with one "airline" (Contour Airlines). They do things a…read morelittle differently. I showed up an hour before boarding time. TSA opened at boarding time. TSA - probably the most strict I've seen in the world. They seem to run on their own program. At takeoff time, the crew was still waiting on the refueling truck. Sure, it's convenient if you're traveling to select locations, but I'm not sure I'll do it again. I value timeliness and standardized procedures.

My daughter booked a flight from BWI to Macon yesterday. She waited all day for the flight only to…read morebe told after 4 seperate delays that it was canceled. Rebooked today at 5pm. It's been delayed 3 times and now for the second day in a row, Contour airlines canceled again. Don't fly this piece of garbage airline. They should have to pay these people for sitting there 2 days in a row! This is a sorry excuse for an airline and airport.

I had to go to the customer service desk and Vicky was so helpful!!…read more She was patient and together we completed the transaction. Then my credit card was declined, which I knew wasn't right, so I called them and they said they didn't decline this transaction. I called Vicky back and together we reinput everything (EXCEPT logging in) and everything took. I thanked her for her patient and knowledge to finish my booking. Thank you groome for your excellent customer service people!!

I had to call into Groome Macon because website wasn't allowing me to finish booking. Tameka was…read moreso helpful! She went through step by step (as one should to troublecheck) but I had done correctly. Yay for me. But it still wasn't working. Then she found out site was being worked on (they don't tell offices) and she booked me over the phone, extended discount without me asking and apologized sincerely for my hassle. That's good business.

5 Star service. I was told about her from a friend and wad not disappointed with her services. she…read morewas on time and had a nice ride home from ATL to my front door. I highly recommend her. DKR

i called last minute for a shuttle to ATL ai and they didn't disappoint me. Great car. Great…read moredriver. Very friendly! Keegan was outst. Will recommend to anyone I can. Miss Myra communicated with me through each step. Will use her service again

Groome Transportation is an excellent and convenient way to travel to/from the Atlanta airport…read more It's great to relax and not have to worry with the traffic and parking.

They will not refund / credit you if you flight gets cancelled same day. And the credit card…read morecompany cannot dispute it due to their cancellation policy. Basically, I was told unless I have another flight booked, they will not issue me a credit. Most illogical thing ever. And lady on the phone was rude, ghetto, and unhelpful. Basically, steal money from customer who can't help the fact their flight gets cancelled, $110 lost to no service provided. Take an alternative service - they're unreliable. Here is the cancellation policy - How do I cancel my reservation? You must cancel or change your reservation by 11:59pm the day before your travel date. No refunds will be issued. If you need to cancel, you will be issued a credit for use on future travel within the next year. The travel credit is valid for one year from its issue date (the date of the original cancellation). Travel must be rebooked by the expiration date (one year from its issue date). The travel does not need to occur by the expiration date. Credit will not be issued if cancelling after 11:59pm the day before your travel date. Same-day reservations are not eligible for credit if cancelled.

Amazing business, service and owner! I highly recommend Stacy - from the beginning, just shopping…read morefor quotes, hers beat all the other competitors. When it came time for our 4am pick-up to the airport; she was prompt and courteous. Ladies, this is a woman-owned and operated business - I cannot stress how important it is to feel safe and secure, especially in the world we live in today. Try it out once - I promise you'll expect this level of service, going forward!

From the owner: Airport transfers Hourly service…read moreSports Events Surgical & Drs Appointments Shopping Weddings Luxury Sedan • SUV • Passenger Van

They touched base with me a few days later to acknowledge my request for a quote, but did not…read morefollow up with an actual quote. I'm not sure whether I should pursue the service or find another ground transportation service.

We rented a 6 passenger suv for a small shuttle to our wedding venue. From the very start, Kajal…read moreand the Urbana team worked hard to answer every question and to ensure that our contract met all of our needs, including double checking music and sound capabilities in the vehicle. Our guests were pleased with the shuttle and we appreciate having this safe, reliable service for our guests. Thank you so much! We would definitely recommend to anyone.

A+ all around... Punctual, Professional and most importantly…read morewe felt safe. The vehicle was fully stocked with water, sodas, juice and a variety of snacks. The sound system and TV was an unexpected bonus. We will definitely booked with Grand Limousine when coming into town.

Fast service when you need it. Very nice limousines with all amenities. On-time and knows the…read morecity of Atlanta. I highly recommend Grand Limousine.

GF Lux has been my preferred car service since 2018. I like reserving them for transfers to and…read morefrom the airport, especially when I have early departure and late arrival times. Ralph and all of his drivers are on-time, courteous, and the ride is always smooth, comfortable, and peaceful. I also like that they communicate well throughout the whole process of booking and pickup. They are reliable even with flight delays. I keep booking for the consistency and the customer service. I highly recommend GF Lux services.

We were taking a one way flight to Memphis driving a U-Haul back. We didn't want to leave our car…read moreat the airport and have to retrieve it when we got back so we decided to use a car service to drop us off at the airport. After doing a search on Yelp and reading several reviews I decided on GF Lux. I gave them a call at 7pm expecting to get the voicemail but they picked up right away. The gentlemen was very friendly and walked me through the options and got it set up in just a few minutes. Shortly after I hung up the phone I got a confirmation email. My flight was about a week away and I received a few texts just confirming the date and time they would arrive. And the car (a shiny black Cadillac Escalade) arrived at exactly the time they said it would. Our driver was very pleasant and professional, handling our bags and opening doors. Usually I'm a pretty bad backseat driver but no complaints. It was a smooth and safe ride. A+