Mrs. Jeannie is the best. She communicate well with her staff. She's very attentive and…read moreknowledgeable about her clients. Thank you Mrs. Jeannie!!! You are doing a great job!!!!

Don't count on these people for your Transportation needs…read more You should not be in business if you do not have a backup driver, when your primary is hurt or injure. You should pay the folks you had a contract with, for their time, trouble and expense incurred in finding an alternative..

Groome Transportation is an excellent and convenient way to travel to/from the Atlanta airport…read more It's great to relax and not have to worry with the traffic and parking.

They will not refund / credit you if you flight gets cancelled same day. And the credit card…read morecompany cannot dispute it due to their cancellation policy. Basically, I was told unless I have another flight booked, they will not issue me a credit. Most illogical thing ever. And lady on the phone was rude, ghetto, and unhelpful. Basically, steal money from customer who can't help the fact their flight gets cancelled, $110 lost to no service provided. Take an alternative service - they're unreliable. Here is the cancellation policy - How do I cancel my reservation? You must cancel or change your reservation by 11:59pm the day before your travel date. No refunds will be issued. If you need to cancel, you will be issued a credit for use on future travel within the next year. The travel credit is valid for one year from its issue date (the date of the original cancellation). Travel must be rebooked by the expiration date (one year from its issue date). The travel does not need to occur by the expiration date. Credit will not be issued if cancelling after 11:59pm the day before your travel date. Same-day reservations are not eligible for credit if cancelled.

I had to go to the customer service desk and Vicky was so helpful!!…read more She was patient and together we completed the transaction. Then my credit card was declined, which I knew wasn't right, so I called them and they said they didn't decline this transaction. I called Vicky back and together we reinput everything (EXCEPT logging in) and everything took. I thanked her for her patient and knowledge to finish my booking. Thank you groome for your excellent customer service people!!

I had to call into Groome Macon because website wasn't allowing me to finish booking. Tameka was…read moreso helpful! She went through step by step (as one should to troublecheck) but I had done correctly. Yay for me. But it still wasn't working. Then she found out site was being worked on (they don't tell offices) and she booked me over the phone, extended discount without me asking and apologized sincerely for my hassle. That's good business.

We called White Top Cab Company in Warner Robins Georgia on the President's day weekend since we…read morecould not get a rental car from any of the rental car companies, having rented out all of their vehicles. We needed to get to Atlanta Airport departing at 3AM for an early flight and when I called White Top Cab, someone personally answered and they were right on time with a comfortable riding vehicle and we made it to Atlanta International Airport early. We would definitely call on White Top Cab Company again. Thank you,

Called for a ride 5 minutes down the road, only reason I didn't walk was it was cold they never…read moreshowed up... never came..... it was my kids birthday party! A taxi company who told me 20 minutes never showed I called an hour ahead.. how can u do business like that???