It's clean, organized and full transparency in what needs to be done. I asked for pre-approval,…read morewhich may take a little longer to get ur work done. (That is the insurance process.) Once pre approval was given, the treatments went down like clock work. On top of that, their prices are do-able. The Dentist was thorough and took the time to explain each step. Excellent quality of care. I also must mention that they were referred by our usual dentist, Dr. Chad Anderson. My husband had a tooth that broke so he sent us to his other office , Shaw Dental. Both come with excellent dental care. Mahalo!

Dr. Leslie is good, but the rest is terrible. They make continuous mistakes on your billing. Diana…read moreis like a Blue Swede Shoe salesperson. She is trying to squeeze you for money. She tries scare tactics, very unprofessional. I will not return here. Watch yourself if you go here. They cleaned my teeth and put a coating on them. My insurance would not play it. They tired to charge me, I told Diana you should ask before doing. I did not pay it.

My teenage son chipped his front tooth last week and didn't want to go to school. He was desperate…read moreto fix it as soon as possible. I contacted Dr. Mirzaeian's office and the staff was friendly, was able to book us an apt. quickly, accepted our insurance, and sent us the link to have his recent x-rays sent to. The day of our apt, we were seen on time, Dr. Mirzaeian was detailed and explained our options, costs, and was able to take care of my son's chipped tooth the same day. I appreciated Dr. Mirzaeian's honest consultation and the time he spent with us. My son is very happy with the results and was able to return to school confident in his smile again. I'm very thankful to have found Dr. Mirzaeian and for the quality services he provided us.

Dr. Lovik is amazing I trust him with our family's dental health completely and Vida who runs the…read morefront desk area is always so helpful. If you are looking for a new honest , friendly, all around great dentist, this is the place the go.

My new local dentist spot! I came across Shinkawa Dental based on all of the positive reviews…read more Finding a new dentist is something everyone dreads, but I am really happy with my choice to come here. I have had a few appointments already, and my opinion has not changed. Rebecca, the front desk receptionist who assisted me, deserves praise and recognition. She made me feel very welcome on my first day. She was cheerful and made me feel important as a new patient. They also gifted me a "Welcome!" goodie bag!!! How nice is that?? Priscilla is the dental hygienist who has assisted me a few times now. She is very polite, knowledgeable, and patient. I can tell by all of the happy employees that this is a healthy work environment. I have had the opportunity to see both Dr. Gerald Shinkawa and Dr. Nichole Shinkawa. Each of them was super kind, intelligent, and made me feel at ease. They are very efficient at what they do and make you feel appreciated for coming into their dental office. As a family-owned dental practice, they are doing a great job! The office is very clean and has plenty of parking in the shared lot. Don't be afraid to make the change--you will not be disappointed!

I needed to find a new dentist as mine dropped my insurance. I did my research and found rave…read morereviews for Shinkawa Dental. My first visit was today and the reviews and ratings provided accurate! The office is bright and cheerful decorated in blue, white and yellow. I was greeted upon entering the office and was introduced to all members at the front desk. I was given what was basically a pricing sheet for services the office provided as they relate to my particular insurance. I appreciated this to circumvent any questions or surprises. The dental assistant called my name, introduced herself, and provided an introduction to the practice itself. She showcased the accreditation of all three doctors (also father , son and daughter) as well as a photo walking the family. There was a little welcome gift bag in my exam chair with some small person hygiene items. The dental assistant took the time to ask about me and made me feel valued. The cleaning and exam was done by the patriarch of the practice. His mannerism and knowledge is precise and comfy at the same time. It was a great experience and happy to say that this is an an example of a door opening when another has shut.

I've been a patient here for over 10 years and the office staff is always friendly, the hygienists…read morewonderful and Dr. Asselin very thorough. Do remember to take a check as there is a very high fee to use a credit card for payment.

I've reported this office to the Dental Board of California and the BBB and I highly suggest anyone…read moreelse with a billing complaint do the same thing--and, judging by the negative reviews, there are quite a few. Are the dentists and hygienists amazing? Absolutely. Unfortunately, the billing department is horrendous, deceptive, dishonest, and all-around appalling. Like others have said, they lied and tricked me into authorizing services based on a small dollar amount they promised I would owe, which was vastly incorrect. Each conversation I had with staff following the incorrect billing amount resulted in inconsistent reasons, assuming I could get a response at all. I was a patient here for nearly 12 years and genuinely loved my dentist. When my insurance changed this year and they became out-of-network, I called billing on January 26th to confirm expenses for OON since paying a small fee might have been worth it to stay with my dentist. They took my insurance information and said they'd "run" it and call me back with a dollar amount. On January 29th, they called back and confirmed I would owe $0 for my exam and cleaning. I specifically reiterated this and they confirmed. At my February 11th appointment, when I found out I needed my 5-year x-rays, I told my hygienist I couldn't authorize them without knowing my cost given my OON status. She went to billing, returned with "$38" written on paper, and confirmed billing had verified it. I authorized solely based on that number. Then I received a bill for $254, which included fees for the cleaning, exam, and more than $38 for the x-rays. I immediately paid $38 online and left the remaining $216 unpaid. When I disputed it over the phone, Yesenia repeatedly said "services were rendered" and then claimed staff CANNOT give a dollar amount I'll owe and have NO way to do so. Yet they had. Twice. I explained this, and that I can't be held accountable for staff making mistakes, to which she explicitly repeated "services were rendered." I asked to speak with a manager who acknowledged the mistake, saying staff should never have given me a cost and that they can't, but that only my dentist could waive the balance. She promised a follow-up that never came. When I called back myself weeks later, a third staff member, Gabby, had no knowledge of my previous conversation and completely contradicted what the first two had told me. She stated that the staff had given me an "estimate" and it was my insurance's problem to resolve. (It isn't my insurance's problem. They covered 100% for my exam and cleaning and 80% for my x-rays. The problem is the billing department billed ABOVE that coverage limit and lied about what I would owe in order to get my money.) I told her that the manager a few weeks prior told me staff should NOT have given me a cost at all and that I was awaiting a bill adjustment decision. Gabby repeatedly responded with, "we gave you an estimate" and had no interest in listening or following up with the manager. As I was currently in the middle of a big life change, I couldn't afford to be sent to collections, and I paid the deceptive $216 I shouldn't have owed. I let Gabby know I'd be filing complaints. There is a very common thread in the 1-star reviews here and I beg people to listen. The billing department is filled with deception and a lack of empathy. Had they been honest from the start and told me that they couldn't give me a dollar amount, I'd have understood and canceled my appointment, as I can't afford extra medical expenses of that magnitude. I should never have trusted these people. PLEASE FILE YOUR COMPLAINTS WITH THE DENTAL BOARD.

Dr Ben's office has always been my favorite place. I have been a patient here since 2018 and I…read morewould never go anywhere else. The staff is kind, warm, and most importantly helpful in navigating the world of insurance coverage - haha. In the time I've been going to Dr Ben's i've also started a family and have felt confident in bringing my little girl here to start her dental care journey. I want to highlight the hygienist that has been helping me each time I come in. I've completely blanked on her name at the moment, but she is an older woman who is close to retirement. I had come in with my daughter in Oct 2024 for my own appointment, due to no sitter. This lovely woman kept my 9 month old entertained, along with the staff while i was being worked on. Since then, at each appointment she has told me stories about her life and I've shared some of mine. She has taught me so many lessons about being a new mother, and has done so much more for my spirit than clean my teeth. she is a treasure to your company and a genuinely kind and wonderful woman. I'll always recommend Dr. Ben's office

We have been patients of Dr. Ben for several years and have always appreciated the care we received…read morefrom his office. However, lately our visits have become increasingly overwhelming and feel very different from our previous experiences. During recent appointments, Dr. Ben frequently moves from room to room, while dental assistants are coming in and out of the rooms and calling out to each other about which rooms are ready. This creates a hectic and distracting environment and makes it difficult to feel that we are receiving individualized attention. We understand that dental offices can be busy, but we would appreciate a more organized and personal experience during our appointments. As long-time patients, we value the relationship we have built with Dr. Ben.

I would never recommend this place. I came here for the first time to try it out and left with more…read moreproblems than I went in with. They had to redo a filling within one week, filling was not done properly the first time and now I am paying the price. I asked for a referral to a specialist due to pain after they worked on me and they referred the wrong information to look at did not communicate with me at all on the process. Will never be coming back here again went in with zero pain and left now suffering from pain as a result of work they have done. Still waiting for a response for my records to be sent to me.

I do not trust them anymore. After Dr. Kim left I no longer like this place. The owner pulled on…read moremy filling in my teeth so hard to check my filing that he pulled it partially out. I heard from three other people that he has done this to them, this is so he can replace the filing. Unfortunately I no longer go to Milburn Dental. How sad that a dentist will purposely hurt you to get more money.

Scott is a great dentist - I've been using him for 16 years. He's very considerate - any time I've…read morehad work done he calls in the evening to make sure everything is good. He worked with my dental plan and save me $$. Plus he speaks Japanese!

Excellent!!! The people here are super nice, they know what they're doing, and they have state of…read morethe art equipment. I've had fillings and other dental issues worked on here and they do great work. I just had my teeth cleaned and it was such a pain free experience, and fast!! She was super thorough and I felt very little to no pain during the cleaning. I highly recommend coming to Dr. Goishi's office for any dental work! 6/7/16 Update: Just had three cavities filled.. Wow! Dr. Goishi did it so quick I was amazed! I told him I've been in Taco Bell drive-thrus longer than that! And it was completely pain free. Great work, great people. Love coming here to get my teeth worked on, seriously.

Dr. Irasusta is a wonderful dentist and I'm so thankful to have found her. She is patient,…read moreknowledgeable and efficient. She clearly explains the treatment plan and let's you know exactly what is going on with your teeth and your options. The office also takes Denti-Cal (Medi-Cal). She is by far the best Medi-call accepting dentist j have been to. Her office is convenient, modern and is equipped with great technology. I never am afraid to have any dental work done at here. She always makes sure you are numbed properly and makes a point to tell you to tell her if you have any discomfort at all during procedures so she can stop and numb you more. I also can usually get appointments for soon easily. They also have gotten me in next-day for an emergency issue. The are not open on Friday and I wish they were. If you are unhappy with your dentist, come here!

very flexible got me in early due to cancelations several times! over the top staff including the…read moredesk staff that greeted me as i came in for a very easy check in and i felt so comfortable around the back end staff! I promise if you have high anxiety dr will be very reassuring and kind/understanding. highly recommend this over western dental/ any place that you wouldn't know if your in good hands or not.