My temporary crown had popped out during the evening, which can happen. They were able to get me in…read morethe next morning. They were all very nice and made me feel comfortable and fixed the problem right away. I like how they explain things in detail before and procedure.

Each staff member and doctor treat you with respect. They complete a full set of x-rays to review…read morethe work required. Each step is reviewed with the patient and a plan of work is decided together. The patient's comfort is number one.

I've been a patient here for over 10 years and the office staff is always friendly, the hygienists…read morewonderful and Dr. Asselin very thorough. Do remember to take a check as there is a very high fee to use a credit card for payment.

I've reported this office to the Dental Board of California and the BBB and I highly suggest anyone…read moreelse with a billing complaint do the same thing--and, judging by the negative reviews, there are quite a few. Are the dentists and hygienists amazing? Absolutely. Unfortunately, the billing department is horrendous, deceptive, dishonest, and all-around appalling. Like others have said, they lied and tricked me into authorizing services based on a small dollar amount they promised I would owe, which was vastly incorrect. Each conversation I had with staff following the incorrect billing amount resulted in inconsistent reasons, assuming I could get a response at all. I was a patient here for nearly 12 years and genuinely loved my dentist. When my insurance changed this year and they became out-of-network, I called billing on January 26th to confirm expenses for OON since paying a small fee might have been worth it to stay with my dentist. They took my insurance information and said they'd "run" it and call me back with a dollar amount. On January 29th, they called back and confirmed I would owe $0 for my exam and cleaning. I specifically reiterated this and they confirmed. At my February 11th appointment, when I found out I needed my 5-year x-rays, I told my hygienist I couldn't authorize them without knowing my cost given my OON status. She went to billing, returned with "$38" written on paper, and confirmed billing had verified it. I authorized solely based on that number. Then I received a bill for $254, which included fees for the cleaning, exam, and more than $38 for the x-rays. I immediately paid $38 online and left the remaining $216 unpaid. When I disputed it over the phone, Yesenia repeatedly said "services were rendered" and then claimed staff CANNOT give a dollar amount I'll owe and have NO way to do so. Yet they had. Twice. I explained this, and that I can't be held accountable for staff making mistakes, to which she explicitly repeated "services were rendered." I asked to speak with a manager who acknowledged the mistake, saying staff should never have given me a cost and that they can't, but that only my dentist could waive the balance. She promised a follow-up that never came. When I called back myself weeks later, a third staff member, Gabby, had no knowledge of my previous conversation and completely contradicted what the first two had told me. She stated that the staff had given me an "estimate" and it was my insurance's problem to resolve. (It isn't my insurance's problem. They covered 100% for my exam and cleaning and 80% for my x-rays. The problem is the billing department billed ABOVE that coverage limit and lied about what I would owe in order to get my money.) I told her that the manager a few weeks prior told me staff should NOT have given me a cost at all and that I was awaiting a bill adjustment decision. Gabby repeatedly responded with, "we gave you an estimate" and had no interest in listening or following up with the manager. As I was currently in the middle of a big life change, I couldn't afford to be sent to collections, and I paid the deceptive $216 I shouldn't have owed. I let Gabby know I'd be filing complaints. There is a very common thread in the 1-star reviews here and I beg people to listen. The billing department is filled with deception and a lack of empathy. Had they been honest from the start and told me that they couldn't give me a dollar amount, I'd have understood and canceled my appointment, as I can't afford extra medical expenses of that magnitude. I should never have trusted these people. PLEASE FILE YOUR COMPLAINTS WITH THE DENTAL BOARD.

This was my first time coming here. I needed a new dentist so I checked some reviews and chose…read moreMilburn Dental. My experience was positive. I didn't have to wait long to be seen. Everyone was really nice and my appointment went well. I needed a deep cleaning so I made another appointment. I've experienced a long wait to get in for a cleaning at other places but I got an appointment for the next week. It's important to me to be able to get appointments when needed. They take good care of you here.

I do not trust them anymore. After Dr. Kim left I no longer like this place. The owner pulled on…read moremy filling in my teeth so hard to check my filing that he pulled it partially out. I heard from three other people that he has done this to them, this is so he can replace the filing. Unfortunately I no longer go to Milburn Dental. How sad that a dentist will purposely hurt you to get more money.

My new local dentist spot! I came across Shinkawa Dental based on all of the positive reviews…read more Finding a new dentist is something everyone dreads, but I am really happy with my choice to come here. I have had a few appointments already, and my opinion has not changed. Rebecca, the front desk receptionist who assisted me, deserves praise and recognition. She made me feel very welcome on my first day. She was cheerful and made me feel important as a new patient. They also gifted me a "Welcome!" goodie bag!!! How nice is that?? Priscilla is the dental hygienist who has assisted me a few times now. She is very polite, knowledgeable, and patient. I can tell by all of the happy employees that this is a healthy work environment. I have had the opportunity to see both Dr. Gerald Shinkawa and Dr. Nichole Shinkawa. Each of them was super kind, intelligent, and made me feel at ease. They are very efficient at what they do and make you feel appreciated for coming into their dental office. As a family-owned dental practice, they are doing a great job! The office is very clean and has plenty of parking in the shared lot. Don't be afraid to make the change--you will not be disappointed!

I needed to find a new dentist as mine dropped my insurance. I did my research and found rave…read morereviews for Shinkawa Dental. My first visit was today and the reviews and ratings provided accurate! The office is bright and cheerful decorated in blue, white and yellow. I was greeted upon entering the office and was introduced to all members at the front desk. I was given what was basically a pricing sheet for services the office provided as they relate to my particular insurance. I appreciated this to circumvent any questions or surprises. The dental assistant called my name, introduced herself, and provided an introduction to the practice itself. She showcased the accreditation of all three doctors (also father , son and daughter) as well as a photo walking the family. There was a little welcome gift bag in my exam chair with some small person hygiene items. The dental assistant took the time to ask about me and made me feel valued. The cleaning and exam was done by the patriarch of the practice. His mannerism and knowledge is precise and comfy at the same time. It was a great experience and happy to say that this is an an example of a door opening when another has shut.

So impressed by this place! We are new patients and we have kind of a strange, third-party…read moreinsurance and right off the bat The receptionist was so wonderful and helpful and proactive. When I walked in for my first appointment, I literally felt like a queen, everyone from the counter staff to the care team are so professional and kind! It was a truly wonderful experience! I have no doubt that my teeth will be in good hands! Thank you, Alluvial dental!!!

Visited 5/26/2026. They took x rays of my mouth. I was curious if this was needed for the upcoming…read morecrown. The staff told me they "lost my images" which is concerning to say the least. I had prior work done, I've seen the full mouth x rays before, but they charged me to take more. Not only is a system failure concerning, but to charge me for their mistake & "comfort" me by assuring me my insurance covered most of it is unacceptable. The hygienist asked me where I wanted to start on the next visit since I require multiple things. I said I'm unsure, let's ask the dentist. The dentist looked for 7 seconds (without gloves.) and he confirmed we should start on the crown. The crown he wanted to replace was on the wrong side and it was a crown their office just did not long ago. All very concerning to say the least. Will not go back.

Dr. Shahla is kind, gentle, and very thorough. Bryanna, the dental hygienist, did a wonderful job…read moreand explained everything step-by-step, which really put me at ease. I feel like I'm in great hands here. Even the front desk is friendly and welcoming. Highly recommend all around!

Very helpful staff!!! Our daughter was able to get excellent dental care while away at college!read more

The Shamlian experience, superior quality! The dental hygienist, high quality cleaning she put up…read morewith my very low tolerance of pain, reassuring me through the whole process, I felt very safe, cared for, and comfortable! The crowns, both dentists were the same, just as amazing! The office experience, Claudia and her staff r rock stars. They always go up and beyond their jobs, for example, my husband had the temp crowns put in, but we were in LA on and off for 6 months, they worked with another dentist to put them on shipping them and all X-rays etc. We ended up unexpectedly back in Fresno and brought crowns, again, they jumped into action helping us get that done. The Shamlian experience, high quality work and very cared for. Thank you all.

Everything was great from availability to quality of work. Doc Chris was of course on his gameread more

This is an office small in size but huge in friendliness and professionalism. In particular, Kamal,…read moreout front, makes you feel welcome as soon as you step in, and she is amazing at anticipating your appointments and scheduling. Dr. Kaur is skilled and cost-conscious. Over decades at dental offices, this one is my favorite, hands down.

Location: Ashtree Dental Date: July 6th, 2026…read moreService: Dental Check up Annual Earlier this morning I took my son to their schedule dental annual exam appointment that they have since the beginning of this year. My child completed the X-rays as required got a teeth cleaning and was able to see the dentist and time. We waited in the lobby about 5 minutes or so until we getting seen and we had a way more time for the dentist to examine my child after that then we were on our way out shortly after that so overall it took about almost an hour total. We were able to make our next appointment time after leaving the dentist.