These stars go only to the dentist who did my procedure, and to the tech that setup and helped with it. Mainly to the tech/assistant/whatever though, she was awesome. I have autism and extreme anxiety, and I was getting 4 teeth pulled so I was NOT having a good time. The girl really calmed me, she knew exactly what to do/say and I appreciate her so much. I wouldn't have gotten through the procedure if it weren't for her. I wish I would have asked her name. She said it was her first week back to work, and she has a cherub tattoo. Props to her The procedure itself was fine, they made sure I was numbed well and the dentist got the teeth out relatively quickly and painless, even though 2 of my teeth were pretty broken already and needed some extra work done. read more

They actually punctured my gums when extracting my tooth. The doctor himself didn't seem to care about my discomfort read more

Wisdom Teeth Away - Tooth extraction - Oral Surgeons Near Me - Fresno, California

i don't recommend this place at all. i waited an hour to be seen and taken to the back. the assistant was super nice and offered me a blanket hence the three stars. the dr has a nice personality, but is super rough and doesn't wait for the numbing cream to numb you and just gives you the shots which hurt so bad. however i didn't feel anything else the whole procedure just some pressure. the reason i'm writing this is not because of my surgery it's because of after. i was told my prescription would be sent to my pharmacy and when the numbing started to go away i called and they told me it was never sent over. i called wisdom teeth away and they told me to give them an hour and it would be ready. it was an hour and i called again and it was not ready. so i went to wisdom teeth away and spoke to the front assistants and told them i had been waiting five hours for my prescription, mind you the numbing goes away after 2, so im in pain. the girls were nice and understanding, but the man that was sending my prescription got defensive and argued that he was already sending them, well if they were sent i wouldn't be at the building. it was very rude and unprofessional, no care for patients pain after surgery, and he still had multiple people waiting on their prescription. read more

go to tower dental this office is no good overly packed poor scheduling poor communication and medical staff is unprofessional! read more

I came in for a wisdom tooth removal and take staff is amazing Arsho is such a kind and beautiful lady and treated me with so much love . They're bedside manner are impeccable. From the dental assistant to the dentist Dr Arzate read more

The doctor just said good morning and talked to his assistant and left. They need to connect to their patients.Really over priced for just removing two wisdom teeth. I don't recommend this place at all. read more

I went in for a wisdom tooth removal and the two girls who i met at both different appointments were so nice! Lisa and Carrigan were very respectful and answered all my questions. Procedure was fast and hardly any pain the day after! read more

BEWARE!!!!! as many others stated this office up charges you saying you need Ct scans for possible nerve issues and bone graphs . Costing about $2000,00.!!!! after going to another dentist those things were NOT needed and my daughters tooth just needed to extracted. read more

My appointment was at 2 o'clock and it took them OVER an hour to get me in the back. Mind you I showed up way before my appt time to fill out necessary paperwork. read more

If I could give negative stars, I would... I made my first appointment 3 months ahead for a consultation, and they said there's a chance they can do the wisdom teeth extraction that same day. I used PTO from work incase they did so I could recover since I needed all 4 removed. I waited 1 hour after my scheduled appointment just for them to do a 5 minute X-ray. I was told I was supposed to pay $735 for a required CT scan and bone graft that my insurance didn't cover which I had no problem doing. They also scheduled my extraction for the following week. I requested PTO again so that I could recover. My second appointment was at 2:15pm. They did a quick 5 minute CT scan. I waited until 3:45pm when it was finally time for the extraction, the doctor said he will only have time to remove 2 of them. He said he will remove the other 2 sometime next week since one of them is harder to remove and they are about to close. This just extends my recovery time. I just decided to not get them removed since I cant keep using PTO for this. They made me wait almost 1.5 hours after my scheduled time just for them not to have enough time for them to do the extraction. They simply overbook themselves. I got a full refund. This was a complete waste of time and PTO. I scheduled my appointment in January just to NOT get my wisdom teeth removed in May. Don't waste your time here. read more

Wisdom Teeth Away - Oral Surgeons Near Me - Fresno, California

Hello,I've been in this facility before like 6 years ago for my 3 other wisdom tooth removal.Back then the doctor who saw me was very pilot and asking questions making sure we,felt comfortable etc. And now October 30 I was seen cause I needed emergency Oral surgery .My first visit back then was amazing friendly staff.The doctor who attended my oral surgery today was absolutely rude since the moment he walked in.He was in a rush to get it done fast by the looks of it and got mad cause I accidentally raised my hand and kept moving. and wasn't concerned about how I was feeling cause I raised my hand like 2 times cause I felt pain and discomfort with one of the tools he was using. Dr.Leon learn how to be a better ortho dentist and how to treat your patients with more carefulness and professionalism, read more

I fear the office people could be a little nicer , but the staff once you go in is super friendly ! I do wish they would do a follow up after preforming their surgeries read more

Appointment was 8:15am. They took forever to see my child. Then after an hour, they call us back and tell me to sit in a frkn closet while I wait for my son's x-rays. Wtf. I'm not sitting in a frkn closet where you hang you lab coats that don't get washed daily. Schedule better and be on time when you set the time to begin with. Don't frkn ask a parent to sit in a lab coat closet!!! read more

I've been here twice. Once for the consultation and again for the procedure. I had all 4 of my wisdom teeth removed. One was lying horizontally. The stuff was friendly and inviting. The doctor was amazing! He was so polite and friendly. Numbing went smoothly on top. My bottom teeth needed a little extra. I just had to raise my left hand during the procedure to get more. With no hesitation, the doctor stopped and gave me numbing. I highly request this office. read more

Worst wisdom tooth extraction ever. Doctor wouldn't extract my teeth before paying $1200 to begin, both doctors come in and one begins injecting me to get numb and doesn't stop to ask if I'm okay, he's just injecting as if I have no feeling? Starts to take out my teeth ( I got 4 removed) was super rough and at one point grabbed my face hard and smashed it because my bottom right tooth was stuck. The amount of pressure I had experienced and not once did the doctor stop to offer me a break. They then took 5 hours to finally send over my medicine and when I was calling after the two hours the tech had told me they of course didn't answer their phones, and still to this day have not returned any of my class. This place is a joke they must hand out dental licenses to anyone. read more

I got my wisdom teeth pulled out today. From the front desk staff, to the X ray technician. Dr Álzate was very nice but the one that stood out the most was his assistant Arsho. She's a very lovely person that guided me through the whole procedure and the after care. The whole procedure was supper fast! read more

Doctor Alzate he was really rude and very unpatiente....if I could I wouldn't give no star or I don't recommend this place.....he didn't even wait for the anesthesia to kick in......very poor place!!! Never again!!!! read more

I was very pleasantly surprised with this entire experience as I had no idea what it would entail. The office is clean and well kept, the decor and design is attractive and modern, considering most offices of any kind(especially dental) tend to be sterile and cold. My dentist put in a referral for a consultation. They booked me a couple weeks out which is nice and not a long wait. I had the consultation on time and scheduled the procedure for about a month out. They are quite a busy office and offered to do the removal that same day but it was Christmas season and I had to schedule out. My final appointment was kept on time as well which I very much appreciate since I have a busy schedule! Yes, they do local anesthesia not general, so if you're squeamish then you'll need to go somewhere else if you can. But I didn't mind it, the assistant and Dr Alzate were fast, professional, and completely personable. They answered any and all questions, accommodated my preferences, and I was in and out in about 35 minutes. I've got a good pain threshold so the Tylenol Rx is enough for me. Narco isnt necessary but if you think it's a default Rx you deserve...again: Find another doctor. I've already recommended him to any one who's asked. Thank you Dr Alzate! read more

Dr Alzate and Cindy are outstanding. I was in & out SO fast, and hours later have no pain still after my wisdom tooth extraction. Overall an excellent office and I will be returning for the rest of my extractions as well as bringing my husband here. read more

This place is horrible. Omg the pain. They only care about turning over the chairs. The guy doesn't wait for the injections to numb you. He just goes right in. Literally as soon a he injects you, not 1 min in he starts drilling and everything. You can feel literally everything he is doing. Never had my mouth so swollen ever. Please don't go here. They don't even give you good medicine. I hope you don't go here. read more

If they tell you that you need a bone graft, get a second opinion from your dentist. These people tried scamming $500 from me for a bone graft and when my dentist seen the CT scan and x rays, he said I didn't need one. Get a second opinion. read more

This place is absolutely amazing Arsho and Dr. Juan Alzate are sweet, caring and patient. They take their time.

I needed all four of my wisdom teeth out and I was very scared and didn't know what to expect. Arsho, one of the assistants, guided me through the whole process and made me very comfortable. My needs were anticipated and I feel dentist and assistant had good communication and made this very quick and simple for me, I would definitely recommend coming here if you need your wisdom teeth out. read more

The service I received was great . It took me longer to fill out the form then the actual extraction of my wisdom tooth. I had two taken out and doctor Juan A. Made it a lot less painful then I expected. Thank you for taking care of my tooth problem that I prolonged for so long. read more

Don't bother! I waited 3 weeks for this appointment took time off work to not even be seen! My appointment was at 4. It was 4:45 when I walked out due to them not calling me back ! Once I got there I was walking to the front desk when the receptionist called someone and instead of telling me she'll be right with me she talked threw me to the other lady until I decided to move ! Then when I went up to the desk everyone started at me until someone said "do you need something" then when i said to cancel my appointment she didn't bother to say "what's your name or Let me check the wait time" all I got was a oh okay. Terrible staff especially beloved heard good things about the doctor ! read more

I initially went in for an extraction, not knowing what to expect. I got there and waited for about two hours without ever being called back into a room. The place was jam-packed with barely any seats available. If you went to the bathroom, you'd lose your seat. Once my name was called, I got an x-ray and was asked to go and wait yet again. 30 minutes later, I'm finally called into a room. The dental assistant is a bit hesitant to answer any of my questions pertaining to the procedure. The Dr. walked in and instantly began to tabulate additional fees for extra procedures I did not feel I needed. I was referred there for standard tooth extraction. I somehow got denied the extraction for the only reason that I did not want the additional $600 dollars in extra dental work they attempted to sell me. It was a complete waste of time and effort to have ever stepped foot in that dental office. My day was ruined as I drove some distance just to be seen and turned away. All for the simple fact that I didn't want to purchase unnecessary dental work. My experience there was by far the worst I had ever had in any dental office setting ever! I will never go there again, nor do I recommend Wisdom Teeth Away to anyone ever! A complete shakedown is what it felt like, and I felt a bit disgusted afterward. It seemed as if they wanted to see how much more money they could squeeze out of the already struggling patients, being it's mainly a Medi-Cal and / or Alliance accepted dental office. Super shady practices are being performed there! Do yourself a favor and look for a better dental group! read more

Front office staff knew the phones were glitching but hadn't gotten them fixed so you can call all day and never get ahold of them. Returned my call next day and promised to call me back with an answer to my question but never did. Doctor was great but assistant sent prescription to the wrong pharmacy and now I am waiting for them to call me back to tell me where they sent it, thank God I never have to go back there. read more

staff was very friendly and helpful. bt was under the impressio i was getting teeth pulled but told at the last second i wouldnt be. didnt see Dr but for a quick second . long enough for him to write a prescription for a medication i was seriously allergic to. read more

I've had about as great of an experience as one can have getting their teeth pulled out with Wisdom Teeth Away and Dr. Juan. I was very nervous going into the procedure, but it went quick and he numbed me up so well that I felt no pain at all (including impacted teeth, stitches, etc.) He's very friendly and reassuring before during and after the procedure. They send you home with aftercare instructions, extra gauze (you will be bleeding) and antibiotics/pain meds. His office even saw me as a walk-in 4 days later because I was having pain and did x-rays/exam with Dr. Juan in under an hour. If you have to go through with getting your wisdoms removed I highly recommend wisdom teeth away! read more

went today to this place without reading the other people review and i regrated we had appointment for my daughter at 10:30 and this place was packed and of course was over booked and ruddy ask me that i leave my daughter alone there and wait in my car and after waiting two hours past our appointment been call in just for xray and told my daughter wait outside for another 45 minutes to be see by doctor and he right away give you to his nurse to start selling you $2800 treatments that you don't need start with CT scan in house and bone graft for just removing wisdom teeth are you kidding me or they really think that people are that's naive and stupid so after wasting our 3 hour waiting there and another 2 hours driving run trip and gas and missing one day of work we left that place disappointed so please read review and give yourself favor and avoid this place in all cost. read more

Great place to have your wisdom teeth pulled out. No pain and the staff was great. They also have a gel they sell there for $40 dollars . GET IT. But great experience and Also thank God it's Over. read more

Very beautiful and professional office! They accept medical and all ppo insurance. Even if they don't actually accept a certain ppo plan, they will match your rate. They've got 2 offices next to each other so instead of waiting 3 months at other offices they were able to get me in within a couple days. Very nice and modern place and most importantly I felt Covid safe. Really amazing office! read more

Please if you got a referral, PLEASE ask for a different surgical dental care. If only I had listened to intuition, I would have had a better experience else where. Lets start off with the front desk & staff. It was just a typical normal in & out. Very professional. Filled out the forms & I went right in. Very quick so it was good! I got a referral from my original dentist since some dentist aren't allowed to do surgery. I got very anxious after hearing the word surgery so I had to look up the reviews for this place. I am extremely disappointed about my experience. Dr. just shoved the needles (about 4 times) in my mouth without the numbness. It made my body shiver for about 5 minutes until I finally cooled down. I wasn't numbed all the way. Not even half. I felt everything & it was quite painful. I felt the drilling, the aching, the breaking, the pulling, the pressure, my body started shaking again because I was completely scared now. The girl beside me to my right was crying & kept saying it hurt & that she was in extreme pain but they wouldn't stop so that really put me on edge. After he had gotten done from pulling out my wisdom teeth, he went straight to the next patient & I had heard the old man beside me to my left screamed OUCH because he wasn't numbed & Dr. just started pulling. I just wanted to go home at that point. This place just scared me. HOWEVER, the assistant who was assisting Dr. was nice. She reassured me I'll be okay & constantly ask if I was okay. I prefer a dentistry who is friendly but also professional while also creating a positive environment! My original dentist has that so I had thought their recommended referral would have been the same. Sadly it wasn't. It was quick in & out. 15 minutes max in my experience. read more

Dr. Alzate is the best at what he does. He makes you feel comfortable during the process & is so quick at it. His staff is really kind & they do their best. They walk you through the process & explain what needs to be done for aftercare. read more

I was seen by doctor Alzate he is literally so amazing! This was by far my best experience with a specialist so grateful to have been taken care of by Dr alzate and his entire staff! Roger was also very nice, honestly the whole staff is amazing and so caring! You can tell they really care for their patients! The removal was not painful at all! I will definitely be recommending wisdom teeth away! read more

I had the best experience here! The consultation was informational, and they answered all of My questions! The Dr was so respectful, and had manners! When I went to get my wisdom teeth removed, it was so quick! It was a breeze! Also tip: by the gel that they sell there! I'm so glad I purchased it! Thank you Wisdom Teeth Away!!!!! read more

The care they give you when you are coming in is not the care you get post-op. Dr. A puts shots in my mouth and does not even wait 2 mins when he starts to pull.. I could feel it and I told him, he responds with you will feel pressure.. I told him, no, please stop this is pain I feel and it is not completely numb. He goes in and gives more shots... Extracting the 2 teeth. They give you Tylenol 3... Once the numbing wears off, get ready for a world of pain that Tylenol 3 does not help. I called the office to tell them I need something stronger, they told me that if I needed stronger medicine I needed to come in and speak with the dr. I ended up driving there, to be told they cannot give me nothing. I'm in so much pain, I would never refer anybody to this place. read more

Dr. Alzate is a perfectionist and that is exactly the type of professional I want when getting treatment completed. The office is so sleek and modern. The ambiance of the office is wonderful. Love it! read more

The staff were good but the dentist I had didn't speak english. I've had extractions done elsewhere but this was barbaric. I was in a lot of pain going in and this guy jammed the Novocain needle into the roof of my mouth like he was in a hurry. That hurt like crazy but nothing like when he broke my tooth into pieces. Never said nothing except "breathe through your nose!" Probably because I was coughing blood all over trying to grasp for breath.The worst experience I've ever had! read more

dentist juan j alzate was the worst unprofessional dentist ive ever been seen by. from the start they called me asking if id like to come in early since i was the dentist last paitent they wanted to hurry up and squeeze me in early so they could leave early i told them i couldnt because of my ride so they told me okay no worries will see you at your appointment time. when i got there the dentist seemed to be in a rush i had an impacted wisdom tooth and was even told by them that it would be a complicated procedure. i was in horrible pain so i started to cry he literally stopped mid extraction shut my mouth and told me we could reschedule if i didnt stop crying like are you serious????????? then i hear oh juan (dentist) your foods here and then he just started going for it just trying to finish quickly he pulled my tooth at the ened and said were all done. my bottom jaw and lip are still asleep he messed up my nerves from jaw. no compassion no sympathy i was literally just extra money being squeezed in for the dayi will report this p.o.s dentist !!!!!!!!!! read more