Its nice to have a local hardware store with many common items needed for repairs. But, they can be…read morepretty pricey especially on fasteners. For bolts and nuts youll pay much more than stores like tractor supply who price them by the pound. Still better than driving all the way to Lowes or Home Depot.

The Manager was very helpful when we asked him to check on something for us, but they have still…read morehad our lawnmower for a month. It would be helpful if they called to give an update every so often.

terrible customer service. was told over the phone a rental would be 55 bucks. showed up to the…read morestore and a sign outside actually said it was 55. (luckily I took a pic cause they changed it lol) anyhow they wanted to charge me 65. it wasnt even about the 10 bucks. hell I needed it, i woulda paid double. but the unneeded attitude i got from the cashier guy about the 10 dollars ensured i definitely wasnt gonna spend another dime at Rich, ever.

From the owner: Rich Hardware Rental for All Your Hardware and Rental Needs 6 Days A Week. Offering a large…read moreselection to suite your every hardware need. Whether you are a contractor or just doing some minor home improvements, we have the tools and equipment to fit your needs.

Employees texting at the cash register. Cannot be bothered to help find anything. "It should be in…read moreaisle xxx". Can't be bothered to help locate a lumber cart. Meanwhile they walk aimlessly through the store. Extremely poor service.

Ordered a 1098.00 mobile work bench which of course wasnt available at the barboursville location…read morebecause white was the preferred color choice. It was ordered 12-17-19. It shipped from Hagerstown MD. It arrived at Monroe Ohio then sat for 5 days. When it finally shipped, it took 3 days to get from monroe to barboursville. Monroe is 2.5 hours away. It has now been 9 days and home depot can only state it hasnt arrived as of todays date 12-26-19. So it must be concluded that Home Depot cannot accurately schedule delivery dates and customers cannot rely on Home Depot to get large items to their customers in a timely fashion.

Quick stop in with Dad. He is a member of that Harbor Freight's Inside Track Club and they were…read moreoffering a free bucket with purchase. After a day of shopping he insisted that we stop in. Not sure if the membership is worth it but it keeps you coming back. Location is tucked in the back of the old strip mall part of the area. I belive it used to be an old furniture store back in the day. I liked this store and honestly had no idea it was over here. Friendly service, great selection, and pricing is decent. Would recommend if you are in the area and they have much more than just tools. Check it out.

Staff is very rude and unprofessional and unwilling to help in any way. The store needs a new…read moremanager and workers all together

After a bad experiance at 84 Lumber, I Started shopping at RT 60 Hardware, nice freindly people who…read moreare very helpful. Its hard to spot and I drove passed it several times, but now that i know where it is its gonna be my hardware store from now on.

The staff are always friendly and ready to help. Even if I'm only getting a key copied or…read morepurchasing a few nuts & bolts, they are eager to please.

Great store. The employees are very nice and helpful. I went in to get three keys made that I…read morepreviously tried to do at Walmart and didn't work. When I went to this store, they he's it done within 5 minutes and they worked perfectly! Would recommend to anyone looking for a good local hardware store.

Excellent service and lots of variety of selection in the hardware items. Good value for the price…read morecharged. I recommend it highly.