CAUTION in placing online orders. There is not direct contact for issues pertaining to orders…read more There is no route to cancel or change orders. There are no phone numbers on their web site. I placed an order an erroneously selected "Pick Up" rather than "Delivery"..... I have been charged $71 for an order that will now sit useless in a pick up bin in WVA; hundreds of miles away from me. I will not be picking up. I'm guessing, in a few weeks, someone may notice the package has remained and do 'something'. Regardless, I need these materials as soon as possible, but Menards useless contact information does nothing to help ameliorate this situation. How disappointing. This was my first order from Menards and will certainly rethink my future orders. Buyer Beware!

I wish there was a Menards in Delaware. We took a 3 day road trip just to visit and shop there. The…read moreemployees actually approached us to see if we needed anything.

When checking out the staff where not friendly and where not helpful when asking a question seems…read morelike they don't enjoy there job. I've ever had a problem at a tractor supply before I will not be back to this location.

The lady that checked us out was very rude and talked to us like we were stupid when we asked about…read morethe price of something. I will not be coming back again.

Its nice to have a local hardware store with many common items needed for repairs. But, they can be…read morepretty pricey especially on fasteners. For bolts and nuts youll pay much more than stores like tractor supply who price them by the pound. Still better than driving all the way to Lowes or Home Depot.

The Manager was very helpful when we asked him to check on something for us, but they have still…read morehad our lawnmower for a month. It would be helpful if they called to give an update every so often.

Employees texting at the cash register. Cannot be bothered to help find anything. "It should be in…read moreaisle xxx". Can't be bothered to help locate a lumber cart. Meanwhile they walk aimlessly through the store. Extremely poor service.

Ordered a 1098.00 mobile work bench which of course wasnt available at the barboursville location…read morebecause white was the preferred color choice. It was ordered 12-17-19. It shipped from Hagerstown MD. It arrived at Monroe Ohio then sat for 5 days. When it finally shipped, it took 3 days to get from monroe to barboursville. Monroe is 2.5 hours away. It has now been 9 days and home depot can only state it hasnt arrived as of todays date 12-26-19. So it must be concluded that Home Depot cannot accurately schedule delivery dates and customers cannot rely on Home Depot to get large items to their customers in a timely fashion.

Just want to say they treat customers better than the big box stores. Often have hard to find…read morescrews and hardware. Not the best for power tools or the cheapest vs. the big boxes but local staff and much better at loading heavy stuff. If just need a few items, saves in gas normally over a trip in town even if cheaper elsewere. Also grocery store upstairs means you can often kill 2 birds with one stone too.

Really love this hardware store. Lots better than the big outlets. Staff that is not only helpful,…read morebut they know what they're talking about when they talk shop about plumbing, electrical, carpentry in general, etc. No winging it from a clerk. Good prices with diverse selection of tools and utility items. Go here. Trust me.

this location has propane!!! convently located and super helpful easy To find and great service !!!…read morewell worth the trip over there

From the owner: Retail store offering Propane delivery for home and commercial use, Pet Supplies, Feed, Seed, and…read moreHardware.

Great store. The employees are very nice and helpful. I went in to get three keys made that I…read morepreviously tried to do at Walmart and didn't work. When I went to this store, they he's it done within 5 minutes and they worked perfectly! Would recommend to anyone looking for a good local hardware store.