Martin's Family Appliance Center has done several repairs on different appliance machines that have…read morebroken down in the past and I will use this company in the future on any brake downs that happen.

We recently bought a new house and it was clear the dishwasher was going to be the first appliance…read moreto go from the beginning. Sure enough it slowly stop working for us until this week when it completely stopped draining. Chris came by quickly and did what he could in an appropriate amount of time. He was honest that there is a little damage to the appliance that probably isn't worth fixing again but his work helped give us more time to decide on a new dishwasher when the time comes. The cost was fair and we appreciated his insight.

Since the installed replacement cost have more than doubled for just a single stage 15 seer system…read moreand 3-4 times higher for an 18+ seer variable speed condenser and air handler system, I began researching different systems and vendors. During this time, I learned that not everyone likes a do-it-yourself like me. Some even said I wanted, "free work." Not true! However, the current installed prices spoke to me. I grabbed my tools! Pulling a local permit as a home owner/builder in Florida, I installed a 2 ton (24k) ACIQ-24-HP32 condenser and ACIQ-24-AH32 air handler, and related mechanical. This system replaced a 26 year old 1.5 ton (18K) Trane XE-1000 condenser and TWGO18A air handler that was showing its age -- like me. One of my main hardware vendors, HVAC direct, patiently worked with me as I learned the new system requirements. With help from Isaiah Luke Appliance Repair to do the final commissioning of the system, the new ACIQ inverter system passed local inspection! The new system is a noticeably quieter and produces considerable heat split by comparison with the previous system. The fact that the ACIQ has a higher BTU rating, (24K) a higher seer rating (18), and yet uses smaller breakers, 30A down to 25A on the outside unit and 30 down to 15 amps for the inside unit and doesn't dim my lights when it runs, says it all. Thanks again to: Isaiah Luke Appliance Repairs!

Mr Luke was great. Really. My refrigerator stopped cooling. He explained what my options were and…read morehelped me decide which option was best. Very good explanation to help me choose. He responds by text or call back reasonably. I value his dependability highly. Hopefully I won't need repairs for a while. Isaiah Luke will get the call if needed.

My icemaker and kegerator both quit but all the repair companies I called said they weren't…read moreinterested in trying to fix them since they were not made by major manufacturers.! I was looking at a total replacement cost of almost $1400....and then I called Avetis..! Dmitri came out the next day and fixed the icemaker, then returned the following afternoon with a replacement part for the kegerator. Total cost for both $500 including parts.. Can't say enough good things about this company, they're fast, prompt and polite. Also give a 3 month warranty on work done!

Tech diagnosed and fixed my dishwasher. Very tidy and professional. Highly recommend using this…read morecompany.

Staff is very knowledgeable. They showed me how to repair my dryer, and saved me a lot of money.read more

Mitch is extraordinarily knowledgeable and helpful. If you are trying to fix something yourself, I…read morecan't recommend him highly enough. I was working on a complex problem with my refrigerator ice maker, and Mitch took the time to explain things that were no mentioned on YouTube videos on the subject.

I had a technician come out to inspect our washing machine a few months ago after it threw a few…read moreerror codes. The technician they sent arrived in a timely manner and was friendly, informative, and not overly pushy about trying to upsell. He reconnected a detached hose and told us what other work needed to be done but we ended up skipping out on the other recommended stuff (I'm glad we had the option to as the washer wasn't too expensive originally anyway). We paid around $160 for the house call and labor. I would work with them again!

David was friendly and professional, diagnosed and fixed our washer issue pretty quick. I will…read moretrust Burton's Appliance Service with my future needs.

Our clothes washer stopped working properly and we made an appointment for Manny to come and…read moretroubleshoot. He arrived during the prearranged window of time and started investigating the problem. Unfortunately, the part needed was pretty expensive and we decided to purchase a new washer for only $200 more than the repair total would have cost. Manny is thorough, honest and we will certainly call on him in the future for any appliance repairs we may need. Great experience! Thank you!

This is a good business. He came out to do an estimate and returned on the holiday. I'm an older…read morewoman and it's difficult to find a business that does not pad the bill He was prompt and answered my questions. He said if anything went wrong to give him a call.

** DO NOT DO BUSINESS WITH THIS ESTABLISHMENT ** THEY ARE THIEVES **…read more Martin's Family Appliance Center was hired to fix a Maytag washer model number MVW7230HW0 that was showing an error code F8E1 "No water detected". Original work order is dated Nov. 14, 2023 at 12:15pm. Service call was paid for, including charge for replacement valve. It is now Dec. 8, 2023, and still no part, still no service. We have called Martin's several times over the past weeks. Each time, we are told that the "part is on order". This morning, I called and spoke with Cory, who claims to be in charge of ordering parts. He said part was ordered yesterday, (in response to yesterday's call, apparently), and there is nothing that can be done until part is delivered. This begs the question of why part was ordered yesterday and not following the Nov. 14 service call. Finally, this morning, I asked for the part number to see if I could find it from another source. Instead of being provided the part number, I was passed off to someone else at Martin's. He flat-out refused to provide the part number, said I'd have to wait, then hung up. In all my years of dealing with service providers (I'm 55 years old), this is by far the worst service attitude I have ever encountered, including airlines (a very low bar). I would caution anyone against hiring Martin's Family Appliance Center for anything at all.

Terrible customer service. Nothing offered to assist with a dishwasher I purchased that no longer…read moreworks and can't be serviced due to the way they installed it.

Love this store ! Used my 15% off in my email . Savannah was our cashier and was a pleasure ! Very…read morenice and fast with transactions ! Thanks to her I came out with a smile on my face !

A fun place to just go up & down the aisles. It is like a treasure hunt & you always see things…read moreyou like that you didn't know you needed.

If you would like to meet a delightful young man who performed miracles with my 1985 Oven and…read moreStove. Call Ricky. He is quick, knowledgable, can get the job done, and easy on your wallet. We highly recommend this fellow. We are satisfied customers.

From the owner: With over 16 years of experience, we excel at diagnosing compounding appliance issues. We take on…read morethe jobs that others will not and offer white glove service on ALL residential appliances and ALL brands. We are not here to make money off the backs of hard working Americans, we are here to offer an honest and professional opinion from the start. Give us a call today to experience the Southern Charm everyone is talking about!