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    Lowe's Home Improvement

    2.6 (60 reviews)
    InexpensiveHardware Stores
    Closed 6:00 am - 10:00 pm

    Lowe's Home Improvement Photos

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    James W.

    This location is always clean tho sometimes the service can be lacking. I can't count how many times I've walked around the store and no one even says HI. They have a decent houseplant section, sometimes some surprise rare ones come in and they don't realize what they have. The seasonal plants they are a little behind compared to the nurseries. Last we asked they have a 1 year warranty on the plants, so keep the receipt.

    Chris and Nathan, my choices for top customer care of the month!  Both were eager to help and find exactly what I needed.  WTG
    Bill R.

    I want to give a shout out to two Lowe's employees that went the extra mile Chris and Nathan. I stopped into Lowe's to buy just 2 2x6x8' rough Cedar boards but the only 3 on the shelf weren't worth buying. As I was walking out Nathan, who was on a Forklift near the front door and another employee asked what I was looking for. I told them as I reverse course to show them the rather empty spot and the 3 boards I had to choose from. About that time Chris's shift must have ended as he no longer was adorned with the familiar red vest. He stopped to hear the conversation and immediately went to check the computer which indicated a pallet of the illusive 2x6's were somewhere in the "bullpen." Without hesitation, Chris, Nathan and the other employee set out to solve my dilemma. Within just a few short minutes, Nathan came through the clear stripped plastic weather barrier sitting a top another Forklift with a full pallet which quickly found it's rite full place inside the store. Nathan proceeded to help me pick my lumber. Hats off to great customer care!

    Nice chunks of board missing.

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    2 years ago

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    6 years ago

    Love this place!!!!!! Easy to find and good customer service! Definitely coming back for more to furnish my home!

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    6 years ago

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    6 years ago

    Not very willing to help...it took me 20 minutes to find someone that could help me in the lawn department.

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    6 years ago

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    9 years ago

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    9 years ago

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    8 years ago

    This Lowe's location is horrible! They have the worst customer service I have ever experienced.

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    Page 1 of 2

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    The original employee who directed me to the garden section asked if I found what I was looking for.

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    Foster Hardware - Look what I found!!!

    Foster Hardware

    3.4(36 reviews)
    6.5 mi
    $$

    Look what I found!!! A neat little shopping corner inside Ace hardware! Cute little one of a kind,…read more fully restored nick knacks and antique pieces!

    After being a loyal customer for over 15 years, I'll never step foot into Foster's Ace Hardware…read moreagain. I was there today (2/5/25) to have some copies made of a key, a key that I've had duplicated more than several times at Foster's. In fact, I've never had this key duplicated anywhere else. I was told by an older male employee who was called up front to make the keys that I'd never had that key duplicated there, that I must have went to another Ace Hardware. I tried to explain that no, I've never been anyplace else, but he was hell-bent on being right and me being wrong. So I guess I'm either stupid and have no clue where I've gone in the past to have this one key duplicated (Foster's is just over a 10 minute walk from my house), or I'm just flat-out lying for some reason about where I've gotten the key duplicated. I was literally dumbstruck for a moment, as I've never been talked to in such a way from an employee of any establishment. So I asked the guy why is he calling me a liar, he said he wasn't calling me a liar, so my question is if you're not calling me a liar, then what are you calling me? I said I've had the key duplicated here, he said no I did not. I'm pretty sure that's accusing me of lying. He got very rude to me, and yes, I got ugly with him as well. I don't respond very well to being called a liar (or someone insinuating that I'm lying when I'm not). Calling someone a liar, even insinuating that someone is lying, is a complete attack on someone's character. The only thing worse than accusing someone of lying is being wrongfully accused of being a thief. And I won't stand for it. I'll give you a million reasons to be mad at me, but lying will never be one of those reasons. If he had any doubts, he could've simply said "we don't make these copies anymore", or "I understand that while yes, you've had this key duplicated here in the past, we're unable to duplicate this key", or something, anything other than what he said. Yes, as I said, I got ugly with him also, but it really angered me to be called a liar. My money, and others like me who appreciate the mom and pop small business hardware stores, keep small businesses like Foster's open. You not only bit one of the hands that feed you, but you insulted me in a way I've never been insulted before. I've been a customer of Foster's since 2008, I've spent many thousands of dollars there, and from January 2020 to December 2024, I've spent over $8500 at Foster's. Not at all a life-changing amount of money, but that money will be spent elsewhere thanks to one extremely rude employee, who sadly brought out the worst in me. It's upsetting to me as I always enjoyed shopping there. I signed up for Yelp just to write this one review.

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    Foster Hardware
    Foster Hardware - Bobcat

    Bobcat

    Foster Hardware - If we don't have your vacuum bag or belt contact us at 817-657-3774

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    If we don't have your vacuum bag or belt contact us at 817-657-3774

    The Home Depot

    The Home Depot

    2.8(71 reviews)
    5.5 mi
    $$

    I have loyally gone to this Home Depot for years. Until Sunday. I have never had a shopping…read moreexperience where the shelf stockers (or pullers) ran the customers away so they could do their thing. I was literally shopping for spray paint and these two kids ran me off like a bar shutting down at 2:00 am. Very rude and then just put their little gate up and ignored everyone. You cannot treat paying customers that are in the middle of shopping like that. If the row is already closed so be it. But to run people out, shewing them to get lost? Come on. For the managers, this was around 5:00-ish pm just so you'll have an idea of who to two male workers were. I left and went straight to Lowe's to finish my shopping. Those two guys lost multiple sales for you because I was not the only one that got ran off. Then, their store response is to ask me to go fill out a bunch of forms. Nice.

    They cheated me out of $75 on an item they would not let me return without a receipt. I do business…read morehere through my work and for my personal home needs for years. The DEI manager treated me like a criminal that was trying to rip them off. It is rare that you can find an associate here that doesn't drop their eyes and walk past you instead of offering help. The last straw was that they started locking their bathroom! That is a sure sign that the neighborhood has flipped to ghetto status. I don't feel safe shopping here anymore and will not go back. The store Grand Prairie is the same. I have started shopping at Lowe's.

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    The Home Depot
    The Home Depot
    The Home Depot

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    AFT Fasteners - AFT Supply offers our customers added value with in-house metal manufacturing and plating - AFT Manufacturing.

    AFT Fasteners

    2.3(3 reviews)
    2.6 mi

    Way back in February, I ordered two boxes of 3M N95 respirator masks from this company. A month…read morewent by and still no masks, but I did get a message saying delivery would be delayed due to the shortage of masks at that time. Okay, that seemed pretty normal. Then, more months went by, and I had to contact this company to see where my order was. This went on each month thereafter. I had to contact them each time. If I hadn't, I would have gotten NO communications, just silence. Each time, I was given assurance that the masks would be arriving soon. They FINALLY arrived mid~August, five months after the order was placed. When I opened the boxes, I noticed the loops looked as if they were attached the wrong way. I emailed the company and sent photos. I thought they were defective. The company explained that they were supposed to fit over the head and not around the ears, which absolutely does not work for me, since I have very long hair, making them very impractical for me. They also tried to tell me that, since there was a "disclaimer" on the product page, they were not at fault and tried to pass the responsibility on to the manufacturer. I was told that there are photos on the 3M web site showing what the product actually is, and how the loops fasten. My questions here are why would I go to the manufacturer's page unless told to do so, and why were those photos not on this company's product page? This business also had the opportunity to explain the loops in the product description as well as with photos, where they are nowhere to be found. All the photos of this product have the loops tucked, so that you can't tell how they are attached to the mask, which is at the top and bottom instead of at the sides. Anyone would assume they have ear loops, as is the norm. In my mind, that is not quite representative of the product. It is deceiving. It is false advertising and, so, not the product I thought I was ordering. If I would have known about the loops, I would never have ordered these masks. Perhaps that was the point. I was told the manufacturer was not accepting returns. I do not understand what this has to do with the company I ordered them from refunding my money. I did not order them through the manufacturer but through AFT. I did not receive the product I thought that I was ordering, because it was misrepresented. This is not my fault, as it is the responsibility of the company to meticulously describe the products it is selling. I am extremely unhappy with the outcome of this order, with this company and with the product they sent me. I am sure there are others who also feel the same after having received a product they did not order or want. I sincerely hope this company will remedy this in the future. P.S. At the time I placed the order, the part about no returns or refunds was not there. In fact, I was twice offered a refund in email, all of which I have saved. Now, I'm told they will not honor any refunds. On the positive side, when I did email them, they replied fairly quickly and politely but always wrote in ALL CAPS.

    Even though the two 1-star reviews on here made me a bit nervous ordering from this company, I…read morestill place an order with them. The order came in about 3 business days and I was overall happy with the service and product.

    Photos
    AFT Fasteners - AFT Supply - Your supplier of abrasives, safety products, fasteners, drill bits, paints, plus much more!

    AFT Supply - Your supplier of abrasives, safety products, fasteners, drill bits, paints, plus much more!

    AFT Fasteners - We got that covered.

    We got that covered.

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    Lowe's Home Improvement - hardware - Updated June 2026

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