The manager followed me around like I was a criminal. She was not very nice and looked like she had…read morejust eaten a lemon. Other staff was ok. Honestly, if there was another store that I could get things at I would.

WHAT IS ACE DOING??!!!…read more I ordered an item online from Ace and needed to return it, so I went to their website (sadly I ignored my instinct not to shop at Ace because they are going extinct). Their "easy" return policy states that you must find a store and return it there or call a number. I called the number and was met with a promotional scam. The only option to get to talk to a representative was to dial "1" which brings you to a promotional department asking if you want $100. I wasn't born yesterday and I know you never get something for nothing. I said I just want to know how to return my item and so they promptly hung up on me, so I had to find a store. The nearest store was Werner's Ace, in Florida, NY, which is a 25 minute drive from my house. When I got there and said that I needed to make an online return, a very rude woman snapped at me that I have to come back tomorrow because the person who does online returns will be in tomorrow. So, of the three people behind the counter, none knew how to process a return - there is just one person specially trained LOL??!!! What are you doing guys? Do you know what year it is?

I visited the McAfee Hardware store today, Saturday, January 10, 2025 and I have to tell you they…read morejust never failed to amaze me and always succeeded my expectations. The owner was there and we chatted for a while after we explain exchange pleasantries and happy new year, etc. and I had to get some keys made and needed a few sundry items and they are just so friendly. They'll walk you to the item help you make a selection and it's just a great family business And we love going to McAfee hardware store in McAfeeNew Jers

Always good always knowledgeable Very nice They still know…read morewhat the hell their doing !

Stopped in for a couple of items. Was met by the usual friendly and helpful greeting. But then I…read morenoticed a he store has been renovated first floor and the new downstairs. The store looks awesome! Great job! Gonna stop in more often!

Had to get a copy of a key made....great service and very friendly staff. Also bought a delightful…read morepumpkin!

I dunno what the other reviewer is talking about, maybe he was having a bad day - had a great first…read moretime experience over the weekend. They were able to help me with polyethylene tubing that big box stores weren't able to - they cut me off a piece of tubing so I didn't have to buy 100' when I needed 10'. Friendly service, they took their time. At checkout there were a couple of old head customers to chat with who were also friendly. Reasonable prices. For being as small as the location is they have a LOT of selection.

overpriced and old junk fittings. save your time and money and go to Home Depot or Lowe'sread more

Outstanding pleasant people. Small town hardware feel with everything you need…read more My particular situation was I needed the new key cut for vehicle. They just recently installed the chip reader and after a couple of tries using a broken key as a template he was able to get me a key that actually works. Much much cheaper then other places and certainly going to dealership dealership

Left two chain saw chains to be sharpened. was told it would take 2 weeks. after a month, they…read morestill werent done so i took them back. will use some place else more reliable.

This outfit has made significant improvements in the last 2-3 years. The employees seem more…read morehelpful, more "customer-focused". Whatever they are doing, they should keep it up.

I had a self made disaster with my Weber propane grill. The drip pan was filled, I had not checked…read moreit and when some hot grease hit the wrong spot, I had a nasty fire in the cabinet that burned out the wiring. I contacted Weber who claims to have a service referral but after 3-4 attempts I gave up. An internet search pointed me to Oakland Ace for the repair. Everyone I dealt with to schedule the repair, receive updates on when Weber would send them the parts and the service tech himself were all 5 star awesome. Superb job was done and I cannot recommend them any higher. Oakland is lucky to have this Ace in town.

I came in to pick up some color matched paint. I found the store to have an impressive amount of…read morequality stock. The staff is knowledgeable and very helpful.

Small town hardware store. Convenient location when you need things quick. Prices are reasonable…read more Staff could be friendlier.

I go to Valley Paint regularly for work and always get great service. I call in my order and can…read moreusually pick it up within half an hour or less. If I have questions and the person at the register is unable to answer any questions, I speak to the owner who always goes above and beyond to get us what we need. We get fast and friendly service. I have never gotten any attitude from anyone who works there. It's a wonderful local business to work with.

I'm glad I'll be the first review on here. Don't waste your time, the woman at the register was not…read morenice at all. Asked for a gallon of paint, she grabbed it for me and shook it. When she went to ring it up of coarse it was the most expensive one. I said "that doesn't look like the one I have at home do you have a different one" she said yes I asked her if I could have that one instead, she got it for me slammed it on the counter and didn't shake it. She rang it up and it was half the price of the other I said "that's sounds more like what I paid last time" she said "remember you get what you pay for" I said "I painted all the moldings in my house and they look great" with a smile. She said nothing in response and rolled her eyes. Terrible customer service. Go down the road to McAfee Hardware where the men that work there are so nice and kind and helpful. I'll never go here again.