Senior woman and another associate at the front desk always has a snarky uptight attitude every…read moretime I come in. Guys in the back service department are always on point but you'll always lose if you have an issue or complaint come time to check out. Home Depot and Lowe's aren't too far from here paying extra for attitudes and problems doesn't make any sense. Based on a few reviews of this rating here they don't have any respect nor consideration for their customers if you have a problem. They only care about their bottom line...

The staff knows everything - the paint staff especially. I…read morehave lived about 1 mile away for 27 years. Whatever I need, they have. They support our local community so I am happy to support them with my business.

I don't live in Cheshire anymore, but when I need something for my dad, this is my go-to. Friendly…read morestaff, fair prices, and full disclosure: my grandfather worked there 75 years ago before going into business for himself (and getting his tools and materials from there). Still, I'd be there even without the slight family connection.

I love shopping at this Ace Hardware store it gives you that old neighborhood hardware store…read moreatmosphere . This store is quite large, and I have found many items here that I couldn't find in a big box store.They are all about giving great customer service.There is always an employee nearby to help you,or answer questions. You can also pull right up to the door for parking.

Great selection for all your hardware needs. Staff is attentive and very helpful! I go to Ed's…read morefirst before the big box stores because the personalized service has so much value. I never leave without what I stopped in for and usually some additional helpful ideas of how to finish the project I was looking to complete! A must stop for the do it yourselfer!

Ed's Hardware is a Naugy treasure! Customer is exceptiona and product pricing excellent. Bob,…read moreTracey and the others are always committed to reall helping. I can't say enough about Ed's!!

I was looking for a replacement lid for me aquarium and these guys were the nicest to deal with…read more Home Depot was like $38 which was way out of my budget and Tractor Supply didn't do it. The store itself is like a Mom & Pop shop from the 1970's but what a variety they have. The guys working in there are very nice too. Standouts were Jason and the guy that cut the Plexiglass for me Chris. I was quoted a price of $11.99 on the phone and was only charged $6 dollars. Very happy!!!!!! A+++++++++++++++++ all the way. The two guys that helped me deserve employee of the month and a bonus. You won't find better help out there in the hardware world.

We have visited this hardware store now multiple times and this last experience, was over the top…read morewith customer service. Our first visit was lackluster and the older gentleman who checked us out was not friendly or helpful. The last two times were with a kind lady, her name might be Heidi. She really went out of her way to help us and we observed her simultaneously assisting others with ease. She remembered we had recently moved to Trumbull and were making positive changes to our home like paint, cleaning, etc., and recommended several items. We really enjoy this hardware store and the assistance offered for your projects. Sorry, no pictures on this one.

Customer Service is as rude as can be. In a commodity business service is king and they fail…read moremiserably

I would like to say to anyone contemplating using Allen's plumbing supply for anything from a…read morepropane fill to expert advice or home delivery of fuel gas or oil that you will not be able to ever find anyone one more honest, reliable, or trustworthy than this business. It is family owned and operated and the whole family has hands on. You're always dealing with a member of the family at every level. The level of care they exhibit for their customers is beyond description. I could go on and on but you get the point.

I needed cookies of a bulletin board key and several other hardware stores didn't have the blank…read moreneeded to make it. These guys did! Amazing.

I went here because I had one broken remote and key, I needed a spare remote and key so I ordered…read moretwo, $175 a bit steep, they had to be ordered and was told I would be called in about a week, I did get the call and went to have them cut and programmed, when I showed up I was told there were no electronics in the remotes so would have to order the correct ones, ok but I needed a spare key badly, that will be another $42 to cut a spare because of there mistake they shouldn't have charged for having to return for a second time

I had my Simplicity lawn tractor in for service, it was there for six weeks they replaced the…read morecarburetor with an after market one, which they said they had good results with. Whrn it was returned the tractor still did not run correctly. I returned to their shop and told them what the problem was , and they said they would order an original equipment part, after waiting an additional two week, I called to inquire if the part had arrived, and was told that they could not find any information on it. I then told the very unprofessional person on the phone that this was unacceptable He tol me go find someone ese to fix the tractor.

Bought a chainsaw there, gentleman was helpful. I drove by this place for 20 years and never…read morethought about going there. They were listed as a local Stihl dealer and thats the brand I was looking for.

Had a problem with a paint color and Ian was professional and very courteous, this is why I do…read morebusiness with Sherwin-Williams

1st time I've been there in there Orange, Ct. store and was shocked at how friendly and…read moreknowledgeable the person was. I will be going back for all future paint supplies.