Got a signature facial done with Abbagail and this time it was amazing. They provided clear guidance on where to meet my facialist after changing and my service started smoothly. Abbagail was awesome asking my allergies, and explained every time when a product will be applied to my face, the potential effect such as temporary tingling, and offered options based on my needs. My shoulder and hand treatment was also fabulous. After my facial was finished, she immediately handed me bottled water. My face is so glowing according to my mom afterwards. The duration is as described. Last time there was an error with the third party booking app indicating the wrong duration. This time all resolved and I appreciate the communication and their willingness to address the concerns and make customers happy with their experience here. read more

First off let me say the only reason this is a 4 and not a 5 is because of the lack of customer service from the owner who was running the front desk. I was not greeted when I came in (yes, she was with someone but she didn't even make eye contact with me, nod or acknowledge me in any way). She was very friendly with the girl she was helping but when she went to help me she seemed really cold. No smile, no "how's your day", nothing. It was the same way when I left. She didn't ask me how my service was or invite me back or to re-book. I'm hoping she was just having an off day. That said, my pedicure was absolutely wonderful! My nail tech explained all the services they offer, she did a very relaxed, caring and beautiful pedicure and it's holding up incredibly well. The nail tech was friendly and so sweet. She made me feel like I was getting a pedicure from a friend, not a new stranger. That said, she didn't overdo the conversation. It didn't feel forced or sales-y. We had a great conversation and I will definitely be booking all of my pedicures with her from now on. The price was incredibly reasonable too. Definitely worth the 45 minute drive for me. I've already scheduled a facial to try their facial services out and look forward to that. The young woman who did my pedicure also does facials (but unfortunately her schedule didn't work with mine the day I needed it to). I'm hoping I find a second rock star at this place. If the owner would have been more welcoming and grateful for me as a new customer this would have been a perfect 5 star review. Looking forward to coming back next week! read more

This business is a true gem! It is just so beautiful and relaxing. I feel brand new. Everyone here is so kind. There are no other places EBW in Knoxville. I will definitely be back! read more

My husband purchased a package as a Valentine's/anniversary gift, so I was really looking forward to it. Some staff members were kind (my pedicure and facial technician were both very sweet), but overall the day was disappointing. During the facial, I could hear audio playing (possibly from AirPods) whenever the esthetician leaned in, which made it difficult to fully relax. The massage portion was especially frustrating -- the heated table was broken, the room lighting was bright, the table creaked throughout, and there was no consultation about pressure or areas to focus on. It didn't feel like a professional massage experience. There was also confusion at checkout regarding the prepaid gift card, so I was almost charged twice. I emailed the spa on 2/17 and again on 2/25 hoping to resolve this privately but have not received a response, which has added to the disappointment. read more

I had my hair highlighted and cut by Addi. It's was my first time (my stylist retired). Addi was wonderful, asked all the right questions and was very attentive to my answers. She did a fantastic job! I highly recommend her! read more

Very professional & friendly staff. Beautiful building. Would recommend to family and friends.

I got a gift card from EBW for a friend of mine for her birthday and she absolutely loved it. This was the first time she had experienced a 5 hour pampering. She said that everyone was amazing. read more

This past weekend, I decided to try out European Body Works for their sauna. After integrating infrared sauna in my daily routine during my trip to Europe earlier this year, I decided to find one back at home in Knoxville. When I arrived, Stacy at the front desk gave me a tour of the place: the changing rooms, shower, and where the sauna was situated. I was also given a key for a locker of my choosing to put all my belongings in. After changing into the wrap and robe that I was given, I met Stacy again in the front. We went over to the sauna, where the temperature of my choosing was already set and an ice cold water was waiting for me. For a half hour session, it is $15 and you really can't beat this price or find a nicer facility than this one. I can't wait to come back now, and also try some of their other services. Thank you to Stacy for making my first time at EBW so welcoming and special!! read more

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Wonderful treatments. Luxurious pampering. Unwind and destress. You will be glad you did. Pros at what they do in a quiet clean atmosphere.

I surprised my husband with a pair of massages and pedicures for the both of us for his birthday. This place is quaint and charming. Mary, the owner, is super sweet and when she isn't greeting you at the front desk you'll see her popping in and out of the different areas making sure everything is "just right". We both LOVED our 90-min massages with Bridget and Marlena. They were both professional and oh-so-good at working their magic! Our pedicures were equally as relaxing and rejuvenating. We both left feeling so revitalized and pampered! read more

Excellent manicures and pedicures and professional and kind staff who are welcoming! A relaxing place and well decorated

My boyfriend and I went here for a couples massage and had a great experience. This was my first time getting a massage and my boyfriend's family owns a spa so we both had different ideas going in. My experience was amazing. The staff and my masseuse Mechelle were super friendly and did a great job. My boyfriend said the Swedish massage with Marlena was the best he's had and wants to come back and try a deep tissue massage. Would definitely recommend! read more

EBW Salon & Spa - Lobby - Day Spas Near Me - Knoxville, Tennessee

Do NOT go here for waxing services. I received a routine Brazilian wax because my usual spa was booked this week. I have received Brazilian waxes for 18 years and managed a day spa in the early 2000's. I know what to expect and have been a Guinea Pig for new hires fresh out of beauty school to learn until they polish their techniques for clients. I expect the same professionalism and standard today. This was awful--I've got patches of hair remaining sticky with wax remnants. I'm already starting to bruise in areas. The technique was odd and she started pulling before the wax set thus the cause of the bruising and horrible result. I believe the wax was subpar as well. The woman was unprofessional from the start using slang vocabulary and descriptions. She complained about the wax and switched to another which was worse and left the remnants In the remaining hair in the rushed, botched service. It was her technique that was the biggest problem. For $80 plus tip, I expect a professional, efficient experience which is clearly not valued at this place. Go elsewhere. The interior is run down with worn paint on doors and the exterior isn't well maintained with an overgrown tree prohibiting parking at the space next to the front door. read more

I was looking for a spa day to treat myself. When I came across the packages this place offers I finally decided on the European Day of Relaxation. But with packages I usually expect some sort of short cut...Well I was pleasantly surprised that not only they treated this package with full attention and care, but I also left feeling revitalized, pampered and that I got my moneys worth and more. Amazing place, the owner is someone who really cares, and they've been around for more than two decades. A business that long, is definitely doing many things right! Thank you for taking care of me! Chrissa read more

From the moment we walked in the staff was warm and welcoming. I took my son for a mini spa day for his birthday. Our pedicures were amazing and our massages were great as well! In between services they opened a bottle of Prosecco for us to toast! Highly recommend! read more

I cannot wait to get back to let Marlena do her magic! I am extremely sensitive after having hip replacements but Marlena used just the right amount of pressure, eventually easing into a deep tissue massage. So many therapists dig in immediately, often times creating more tension, but not Marlena! You really must go see her! read more

I have been going to Chelsea for years for my hair. She always does a great job and is able to exactly what I want in the way of color and style. Also Mary and staff are also always friendly and hospitable read more

Sure, the name makes it sound like a place you'd take your Benz after an accident, but the European Body Works (EBW) is the real deal. You'll likely drive past it at least once trying to find it. It's actually right next to the Target on Ray Mears Blvd. in a very unassuming building. After a series of really stressful projects, we decided to go in for an hour-long couple's massage. The folks at EBW took great care of us and I got one of the better massages I've ever had. The interior is very nice, relaxing, and provides an air of luxury while you take it easy in your cool robe and slippers socks. With no end of stress in sight, we plan to go back to EBW in the future for more relaxing massages. read more

I went in with a migraine headache. I enjoy a deep tissue massage without getting killed. I had a hour treatment with Barbara. She listen to my needs and help me loosen my body and ease my mind. I came out without a headache and slept very well last night. Thank you Barbara! read more

I just left my hour and a half massage at EBW. The room was freezing cold, and it was only made worse by the therapist's freezing hands and massage oil/lotion. I had to ask for a blanket halfway through my massage. I asked the massage therapist (I think her name was Christy) THREE times for more pressure, and she never did what was asked so I just stopped asking. I cannot even tell I had a massage. I've been here before and was quite pleased, but today was a total letdown. I just paid to be polite for an hour and a half. read more

I went with my friend for a full day. We were both very impressed. Our massages were fantastic. We had great and relaxing facials. They served us a nice lunch. Very happy with our manicures and pedicures as well as our makeup. Everyone there was very friendly and attentive. We had a wonderful experience and will definitely be going back. read more

I have been a weekly customer of Jojo Han for more than 2 years. Usually I get a 90 min. deep tissue massage, with stretching. She is knowledgeable about muscle groups and how they interact. Jojo is intuitive about tiredness and tension in your body and gifted at working it out. I leave each session looking forward to the next one.She is a great massage therapist that I recommend without reservation. read more

I went here while in Knoxville visiting family. My mom and I both had the one hour Swedish massages and pedicures. All of it was wonderful. I'm giving them 4 stars rather than 5 because they had great amenities (like a sauna, robe, shower) but didn't offer any to us. read more

Love this place! Wonderful pedicure experience so I purchased my friend a European spa day as a gift and she had a great time. Can't recommend it enough! Relaxing atmosphere and kind staff. Best spa in Knoxville in my opinion!! read more

I had gotten a deep tissue massage, pedicure, and a shellac manicure. The massage and pedicure was great but she did horribly on my nails the shellac are all over my cuticles and that's gonna cause it to lift off my nails. Then not even a few hours later 2 nails have an air bubble between the nail and the polish. Just horrible! read more

EBW Salon & Spa - Didn't even cover all the nail and a bubble within the nail - Day Spas Near Me - Knoxville, Tennessee

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I had a brow wax with Heather, the esthetician, and she did a fabulous job! My brows have never looked better! Heather is extremely talented and knowledgeable. Looking forward to scheduling a facial and other services with her ASAP! read more

European Body Works is my favorite place to go for a massage. After trying every spa in Knoxville over the course of 12 years, I finally found the best massage therapist in JoJo Wan. She's incredible. Also, the owner of the salon, Mary, is hospitable and bends over backwards to make an appointment work with my crazy schedule. The location is excellent for those who live near downtown as well as out in Farragut as it is half-way. I encourage you to give European Body Works a try. read more