I allowed my teenage son and daughter to go to their exam on their own. Willow Dentistry did not…read morebother to check if insurance even covered fluoride treatment for a 15 and 16 year old, they just did it. What should have been an exam that was completely covered by insurance, turned into a $56 dollar bill from Willow Dentistry. Who even does a fluoride treatment for teenagers without asking first? Make sure that they check your insurance before they do a procedure that is not covered.

Beware of this business. I went to this dentist due to having mouth pain. I was told they would…read morehave to take a x-ray first, well the machine was not working. I was told to come back the following day. I called over the following day to see if the machine was working, they said "yes." When I arrived that afternoon, I waited an hour just to still not receive any service because the x-ray machine still wasn't working. They referred me out to a different dentist and asked if they said they could call me in a prescription for pain as I was leaving. I recieved a bill in the mail as they billed my insurance for "limited oral exam." They never examined my mouth and I never saw the doctor. Due to "calling in a prescription", they were able to bill my insurance after they wasted 2 days where I could have actually been receiving care by another dentist. I was never informed that my insurance would be billed for calling in a prescription.

If I could give 0 stars I would. I & my family were patients of Dr. Beavers for years. What he &…read morehis oral surgeon did to me is criminal. After getting my wisdom teeth pulled (early 20?s) he proscribed high dose oxycodone. When I went back in for check ups I was pressured into taking more oxycodone. When I told him no that I felt they were addictive he said my only option was high dose ibuprofen. I took the script (ibuprofen) & didn?t go back until I needed a root canal. During this root canal (his assisting oral surgeon performed) I was given 5 separate shots to numb that all wore off within 5-10 minutes. I was left waiting for the surgeon 15-20 minutes in-between each shot before he finally came in & started working on the root canal. I could feel every excruciating drill for an hour. When I started crying from pain I was yelled at & told that he wouldn?t finish if I continued to be a baby. I believe he & Dr Beavers purposely traumatized me so that I would be forced to use oxy again.

Dr. Bevers is very unprofessional. We had a procedure that…read morewas scheduled a month in advance. The staff called us the day before to confirm said appointment. We arrived on the day of appointment and Dr. Bevers came at reception desk 15 minutes later only to say, "I tell you what, this is too much stress for me, I will not perform this procedure". Just like that, he was stressed, no other explanation. What's more frustrating was we found out that another family member of ours had their crown appointment that was scheduled and Dr. Bevers also decided to cancel the procedure, just the day before ours --same thing, no explanation. If the staff already knew he canceled appointment the day before why did they have to confirm our appointment? He was the family dentist for many years, but in the last 2 years we have seen a decline with service and professionalism. We get X-rays during our cleaning and he is supposed to see us, but he never did. I had brushed it off for a while now but the recent event of canceling a scheduled procedure was uncalled for. We decided to change dentist. If he had done this to us and another family member, I have no doubt he had done this to others. The behavior he showed was very unstable and dangerous. I am actually thankful he also recognize that he is unstable and unable to perform the procedure. He should retire and close his practice instead of canceling appointments the day of procedures. I would've given a negative star if there's an option.

So good and sweet and kind! Such a great atmosphere and such a great group of people who just exude…read moreexcellence!!!

I have been seeing Dr. Nichols for a while now -- somehow she and her staff seem to get friendlier…read moreand friendlier with every visit. I appreciate that they never seem to be bothered by my questions and love the time that they spend to explain a procedure. It's a little weird I know, butt one of my favorite things here is the amount of technology that they use to monitor and track the patients. Right by the dental chair, you can view a computer screen that shows your teeth, x-rays, stats, measurements, notes, and your horoscope (probably not but you get the idea). Seeing the health of your teeth so clearly would help to comfort even the most nervous patient. If you're looking for a dentist, I think you'll appreciate the services here!

$200 for them 2 confirm the issue...which was provided to the receptionist when I called to make…read morethe appointment. Not to mention, I found out they didn't accept insurance. I provided my insurance info to the receptionist when calling to make an appointment. He instructed me to bring the cards so that insurance could be noted & billed. Abbeville also wants to charge 4x the industry standard. It would be nice if the office/billing staff would learn that you shouldn't roll your eyes at patients. Oh, I almost forgot they do offer a 20% discount "program" that you have to pay $299 to enroll. SMH.

I took all three of my kids here for their braces. I also got my braces here. I didn't have any…read morecomplaints except when their quoting process for braces is not accurate at all. My kids have phase 1 and 2 braces. I paid for both phases in full. i came into an appt recently and was told that they wouldn't see my children until I paid an additional $2k that they misquoted. I have never in my life dealt with a quote like this. How can a business misquote so badly? It was there error and I was cut off until I could pay.

Dr Jim Axe DDS offers quality service, him and is office staff are super friendly and…read moreknowledgeable, not to mention a relaxed atmosphere. For all your dental needs please go see Dr. Axe DDS, you will not be disappointed.

So i went to the dentist for a. bad toothache and after my xrays i was told i needed the molar and…read moreroot tip taken out. well i do need them out but did not have the money to get it done today, basically the dentist kept saying ovet and over that he couldn't give me ant medicine. keep in mind i didn't ask for any medicine but i asked if i could maybe do one extraction today and he daid no since he wasn't surewhich tooth was giving me pain. then he days" lets get her to see an oral surgeon". which i thought he was...bottom line they tried to pass me off to umc to get the blue card kept saying they wouldn't give me meficine and i basically was denied care cause i couldn't get both teeth done today. i walked out of there crying still hurting and insulted. now i must find another dentist to help me. what a group of so called professionals.

Fantastic dentist!! Had to get a crown on very painful cracked tooth. Crown was placed within a…read morefew days and fit perfect. She did not have to do any adjustments. this was a first for me, I would highly recommend Dr. Ketron she is very gentle and explains everything!!

Had my remaining upper teeth pulled about a week ago and dentures put in. It was a decision that I…read morestruggled with after many years of dental visits and thousands of dollars in dental bills. My daughter in law, who works in the dental field, suggested I see Dr. Ketron. She took her time with me, explaining all my options, and costs, up front and we decided that this was the best course of action for me. Couldn't be happier with the results! All of the staff were so helpful and caring, and everyone did their best to insure that I was comfortable with both the procedure and my aftercare. Dr. Ketron even called me at home, on a Sunday, to check on my progress! In my particular case, dentures were the best option and Dr. Ketron and her entire staff were the right choice for my care.

Make sure you are out of pain before you leave that office! Once you pay you are done, your "care"…read moreends. I've never really experienced tooth pain like this before but I'd rather suffer through it than deal with these people. Keep your wife, children and loved ones away. They treated me and my wife very poorly and handled everything poorly. Tooth pain is no joke but to them they get their payment and that's all they care about. Just an update he replied to me saying I scared the office girls when I never once spoke to any of them since this whole disaster started and I have call log to prove it, do you ? You messed up twice and the sad thing is neither time bothered you NONE of this had anything to do with the office it's all you and your poor handling of both situations. I just hope nobody has to go through this kind of pain and treatment! Shame on you for your work and your lies.

Dr. Grimes has been my dentist for years and has always been knowledgeable in most everything he…read morehas come across. What he knows needs to be referred out, he does not hesitate. His staff has always been friendly and personable. My husband just had a full restoration of his teeth done and we couldn't be happier. Dr. Grimes really care's about his patients and people in general. I recommend him for "anything" you need done!!!!

My daughter and I have been seeing Dr Chang for over 1 1/2 years and we are terribly disappointed…read morethat your office has decided that they could no longer come to Plainview anymore. We have searched for several years to find a dentist that we could rely on to take care of us. Dr. Chang is by far the best dentist that we have used. She shows genuine compassion for each patient and gets to know them personally. Dr. Chang has helped both myself and my daughter greatly and was scheduled to start helping my husband, who needs her help more than we did. The whole staff was incredibly great to work with. I can only hope that you keep Dr. Chang on your staff because it would be a terrible loss on your part. Respectfully, Emma Pool and Kairi Pool

I am one that received a notice from the collection agency of an outstanding bill. I contacted the…read moredental office and was advised that several letters went out including text messages... according to their computer. When I said I never got one bill she said several bills went out and also... text messages went out. I offered to show her my phone showing I never got a text. When I offered to show her my phone she simply restated that notices were provided. I pride myself on paying my bills on time and have never been late on a payment much less reported to collections. I stopped going to them for two reasons: one they didn't bother to tell me my insurance didn't take them and then the dentist I saw never once looked at me. He looked at the dental assistant and talked to her only as if I wasn't there. He offered nothing except to disagree with the dental assistant's assessment. I left that office seriously disappointed. Now, my only advice to anyone who goes there is. Be sure to find out what your bill is for anything.. because their computer will say otherwise and you have nothing to go on. As a note. Dr. Green retired.. I found that out when I came in for a cleaning/check up.

first thing is they lied about accepting insurance and stuck me with a $700 bill after paying $200…read moredown for a filing. I REPEAT THEY DO NOT ACCEPT INSURANCE. then they're only open Monday through Thursday and you can feel the stress of how many clients they packed in for the week. it felt more of like an assembly line and then a visit to the dentist. if you had extra questions or felt that your teeth didn't quite fit/feel right after being shaved down, the dentist was noticeably frustrated to the point that you just deal with the poor quality of his work. Rude staff and the dentist needs to learn how to keep his comments to himself. show some professionalism