The girl who helped me was named Megan and she was extremely helpful,professional and very…read morefriendly. They have a great return policy compared to other stores, and she gave some coupons! :)

The store opens at 10am. It's currently 1026am and the doors are locked and no one is here.read more

I usually buy my kids (3 & 4) shoes here. Their selection is really crappy for toddlers and it's…read morepretty frustrating finding sizes. I give this place 1 star if you're going for toddler shoes. 3 stars because last time I went, I found a pair of NON RAINBOW/NORMAL brooks running shoes for myself for like $80, then got some gray neutral adidas for half off. I felt like I hit the jackpot.

At least 20 minutes late opening store. We stood outside and watched the girl that was late for 10…read moreminutes trybto get register ready. Never acknowledged us. Smh

New store, probably my 3rd time here. Today I was looking for some Dallas Stars clothing. Their Fan…read moreZone has pretty much every sporting team in Texas there....but not one thing for Dallas Stars....???????? Definitely disappointed. 2 star rating was also at checkout this morning, no regular checkout lanes were open, so they had 1 sometimes 2 people in the customer service area. There were about 7 people trying to check out and they didn't open another register while I was there and finally checked out. Still about a 2 Star. Still no Dallas Stars clothing or anything. Employee aid she didn't even realize. And they have baseball stuff still up...???

Horrible new checkout setup. Line across the store and takes forever! Buying at Amazon from now on.read more

You know what they say? Location, Location, Location!…read moreI can roll up and get fresh kicks at the Shoe Dept on my way to nosh on my daily 5er of chalupas! What could be better?! Hell, I'm feeling so good from the service I got at Shoe Dept, I'm gonna get a grilled crunch wrap too! Add nacho cheese???! What do you think?! no. i'm lactose intolerant.

From the owner: At Shoe Dept. Encore, you can find brand-name shoes, the latest trends, handbags and fun…read moreaccessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1000+ locations carrying well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

Walked in and was immediately greeted by Doug. It was my first time…read moreBuying boots... so many options and so many choices. I was truly overwhelmed. This man pulled my size an so many options. He made the entire process easy and so much fun. I had my toddler with me and Doug was incredibly kind and patient. He is the true representation of great customer service.

The store is big, clean and orderly. However, I won't be shopping at Boot Barn stores or website…read moreanymore. The return policy is inconsistent across stores and does not match what is on their website. Specifically, returns made within 60 days for store credit or exchange when there is no receipt. I understand the store is trying to crack down on returns after theft, but the website should be updated. Also, unfortunately we have a phone number but the purchase did not come up although it was purchased at the Boot Barn location in Yuma, AZ.

The Finish Line in Cresson Texas just off Hwy 377 is not a shoe store. It is a convenience store…read morethat sells beer, wine and grocery items. They also sell gas and VP race fuel. Cleanest convenience store around. In addition there is a restaurant on site. American owned and operated.

Stopped in today to look for a pair of girls tennis shoes. Plenty of cost friendly options. Staff…read morewere very friendly and knowledgeable. They were in the middle of a large delivery so pallets were being delivered. Even the delivery driver was friendly!

First time stopping in, was a good experience. This one is in an old building, but the inside is…read morerelatively clean and kept up. Lots of shoes on the racks. All just under eye level. Other stores had shelves about 8 feet tall, this one is not that store. Was nice to see all the way across. Some shoes were discounted at a good rate, others weren't much less expensive than going to the large chain stores. There was a single employee, very nice. Would come back when warranted.

I would give 0 stars if I could. I came in with my family to buy our twins shoes for school and…read morewhile being checked out, the register froze. I understand technical issues as I used to work in retail. But rather than take us on the working register, they had us stand their for 20 minutes roughly while the associate tried restarting the register which didn't work and also called IT I'm assuming several times to only be hung up on. Meanwhile, we're standing there while the rest of the people in the line are being assisted on the working register. Unacceptable

Their policies doesn't allow their workers to speak Spanish apparently so getting the word out…read morethere if you speak Spanish do not come here .

I returned a couple of items at the Amazon kiosk, at the back of the Kohl's store. The surly…read moreemployee had zero customers and was sorting through a handful of ear rings. I waited patiently and she finally looked up to acknowledge my presence. I smiled at her and simply remarked that Kohl's had moved the Amazon area. The employee snapped at me that the move had occurred "at least two weeks ago" and I should have read this change at the front of the store. Then she proceeded to huff and puff as she torn the label that I had printed and affixed to the package as indicated by the company's return policy. I asked if I should not have taped the label on the package as the employee seemed very put out by the label, tearing it in half. When I asked why she had torn the label she mumbled something incoherent and scanned the torn label. I didn't respond to her nasty attitude but simply thanked her and left the store. I had intended to shop for other items but was so put off by this pathetic kohls employee that I quickly left the store. Amazon should reconsider Kohls as a return station as I have read several customers complaining about the rudeness of the store.

I have had the unique experience to work behind the scenes. The management and employees are…read moreamazing. Kind, helpful, and just decent. Nice to see an amazing team. I learn if you watch the discounts you can really get things reasonable, especially during clearance's!