I never thought that appliance repair would be so rewarding. But, with "planned obsolescence" making newer appliances fail sooner and sooner throughout time, I wanted to give it a shot. I had TWO appliances go out - a non-smart, "old school", plain jane GE fridge, and a Whirlpool washing machine that we love. The fridge and freezer had suddenly stopped remaining cold enough for safe food storage. Serge had the fridge back up with a new defrost heater element module, and it has been going steady for weeks, now. I suspect we may get another 12 years out of this beast. Remarkably, the ice maker is also working like new, again. I guess when that element is going out, it affects much in the whole unit, with the way they circulate the air in these things. Serge explained this very well to me and I appreciate that transfer of knowledge more than anything else. The washer required a new control board and pump. This is in the garage, and Serge was able to determine that rats may have gotten in at some point, doing their chewing thang, and the wires shorted, blowing the pump, eventually blowing the controller. We have since been fostering some feral cats, and rats have been a rare sight, now. Happy to have it repaired. The entire time, I felt in-the-loop. Everything was explained in perfect detail for my level of understanding. Serge took time to hop on his phone and seek alternatives to offer me choices in paths to take. Honest communication at every step. Poor Vera. No one mentions Vera. VERA ROCKS! She was in a happy mood for every call. She took time to go between Serge and myself, if she was unsure about an answer. She never made anything up when she did not know the answer. I always felt in good hands dealing with Vera. Both of these people are good, honest, hard-working people and I hope you will consider Lucid Appliance Repair the next time you are faced with a failing "loved one", instead of buying deeper into the overly capitalist chain of breaking/buying/breaking/buying. Serge is the appliance doctor (and Vera the nurse) that you need. read more

I needed a repairman for my 25 year old Whirlpool refrigerator. It was running out of control and freezing up in both sections. I looked for the first one I could find with 5 stars on Yelp, and found Lucid Appliance Repair. I called them first thing in the morning, Maria was super friendly on the phone, and she scheduled a technician for that afternoon. Serge called me back, set a time, and showed up on schedule. He said it's probably the fan that needs cleaning, and remarked that my refrigerator is super reliable, so it is worth repairing. After a quick inspection, he reported that the thermocouple in the mechanical temperature control was old and needed replacing. Sure enough, it was clogged with water and ice. So he cleaned it up and got the refrigerator working until he could get a new thermocouple. Serge called again the next morning, reported that he had the new part, came over, and installed it. It worked fine and has been ever since. "It will last another 20 years," he said. I should live that long! I paid with credit card. Five Stars to Serge and Lucid Appliance Repair. read more

Lucid Appliance Repair - Appliances & Repair Near Me

I contacted Lucid Appliance Repair over the holidays and Serge was responsive and helped set up a time to come out. He quickly identified the problem and was able to order and install the new part very quickly. I'll use Lucid again the future for appliance repair. read more

When my washing machine started leaking last week, I searched yelp for the best reviewed appliance repair people. That's how I found this company. They promptly responded to my inquiry via yelp. We set an appointment for the next business day. And they diagnosed my machine as needing a replacement part. They ordered the part and came at the end of the week when it arrived. Now, my washing machine is working properly. I was impressed with the communication and work quality that I received. They also carried the necessary insurance to work in my downtown high-rise building. I would recommend this company. read more

I've been having an issue with my Samsung refrigerator's ice machine for over a year. Constantly having ice blockage and even the occasional breaker pop. My other appliance repair guy would just say it's because my drain line was frozen then violently pulled and tugged on everything to break off the ice to disassemble and try to break whatever ice he could - not a long term solution. I contacted Lucid and Serge came out to my home ASAP. In no time, he identified my ice maker was replaced incorrectly (some of the parts weren't even the right size!). He also had a steaming tool to remove excess ice so there would be no additional damage to my ice maker before we started removing parts. Serge found the cause for the breaker popping at random times, fixed the improperly installed ice maker, AND fixed a known sealant issue with the ice maker! All this, within maybe... an hour? What was even more refreshing is if there was something I asked about and he did not know, he didn't give me some BS - he would just candidly tell me he wasn't sure but would make a point to research a proper answer. I don't expect anyone to know absolutely everything on a subject and even when you're an expert, there's always "something" you may not know. It takes a real stand-up person to candidly tell you when they don't have an answer but is willing to go find it for you. Cannot recommend Lucid Appliance Repair enough (especially Serge). If you are looking at them now and feeling apprehensive because they only have a few reviews (despite being all 5-star), know that I felt the same at first but give them a chance, you will be happy you did! read more

He was prompt, courteous, and definitely knowledgeable. Ultimately, he was honest with me and suggested that I replace the unit instead of repairing it, as the cost would be nearly the same. Only charged me a service fee. I would totally recommend him and hire him again! read more

He repaired my washer and dryer. He was very professional and was prompt. He clearly knew what he was doing! read more

Excellent customer service. Segre was respectful, knowledgeable and FAST. In and out with the problem resolved. I waited 3 weeks to post to make sure the issue was truly resolved and it is. Highly recommend and ask for serge! read more

Serge was great! He got our dishwasher repaired quickly and now everything is working like new. He diagnosed the problem and had parts ordered by the next day. I would say Lucid Appliance Repair was outstanding and I recommend them highly. What Really was impressive was a follow text I received from Serge AFTER the repair, to check and make certain we were fully satisfied with the work. Who else does that? Very responsive and reasonable priced. Any appliance issues in the future, I will use Lucid Appliance Repair again. read more

Washing machine went out in the middle of a large load on a Saturday morning. I was going to wait until Monday morning, but with a full tub of water I was rather desperate. I checked yelp reviews for appliances repair and found LUCID. Serge sounded too good to be true, so I contacted him Sunday morning, he gave me an appointment for 2:00pm and kept me informed of his arrival till he arrived! He completed the repair swiftly and efficiently and was finished in less than an hour. New water pump and same day service on a Sunday!...Serge is my hero! Totally worth the $345 to me. I might have gotten it done cheaper but I felt more comfortable with the price and response time. read more

Definitely hire again. Serge is friendly, courteous, knowledgeable and professional. Repaired leaks in my dishwasher. Well worth it. He also responds in a timely manner, is punctual and keeps the lines of communication open. Price to repair was fair and fit the job. A big thumbs up! read more

Serge was responsive and came to my condo to access the problem with my refrigerator water filter damage. He ordered the part and completed the work. It was a difficult job because of the location of the fridge: he literally climbed over and got behind the fridge to install the new parts. The water filter is working fine now!! Thank you Serge, I highly recommend you for refrigerator repairs! read more

Serge was very knowledgeable. Arrived on time and diagnosed the issue in good time. Would call on him again.

Great experience with Lucid Appliance. Serge was the technician and was professional punctual and efficient. I'll contact him again if I require appliance service needs. read more