They are amazing. Honest and to their word. Came highly recommended by 2 great friends.read more

Super helpful staff! Easy and transparent process. And they were able to get me in and out quickly…read moreand seamlessly!

Untrustworthy Dealership - Avoid at All Costs…read more If I could leave a negative star review I would In 2023, I purchased a car from Fast Lane Auto Sales under the agreement that they would repair a damaged bumper as part of the sale. Their associate assured me they would order a new bumper and install it. For months, I stayed in contact with him and was repeatedly told, "I'll let you know." Weeks turned into months, and despite my efforts to follow up, no one ever reached out to fulfill their end of the deal. Now, two years later, I called the dealership again when preparing to purchase another vehicle, only to be told by the manager that there was "absolutely nothing" they could do for me. I was informed I had a 60-day window to get the repair, something that was never disclosed to me at the time of purchase. To make matters worse, their associate had specifically told me the part wasn't available at the time, which left me stuck waiting. When I reminded the manager of this, he dismissed me, talked down to me, and even hung up on me after saying, "I'm done with this conversation." This dealership failed to honor a agreement, brushed me off for months, took advantage of my inexperience as a younger buyer, and then shifted all responsibility back onto me. To add insult to injury, the manager tried to bait me into trading my car in for "more than anyone else would offer," as if I would want to buy yet another unreliable vehicle from them after my past experience. I've now bought two cars here -- both were disappointments, both came with broken promises. Fast Lane Auto Sales is dishonest, unprofessional, and unwilling to stand by their word. They prey on younger and less experienced buyers. If you value your time, money, and peace of mind, do not trust this dealership.

They make title and tags just like MVA but we are fast no waiting 4 hours. Great people, great…read morebusiness.

Absolute best experience buying a car. Chris made it so easy, and even gave me a great deal on my…read moreclunkers I had been trying to sell on my own. My payments are low and I couldn't beat the interest rate if I tried. If you want a good deal on a GREAT car, go here. You won't regret it.

Today was the day I have been waiting for, the day I buy one of my dream cars!! Gina was nothing…read moreshort o extraordinarily kind and insightful not to mention patient and calm. With this being the first time EVER I was buying a new car, she took as much time as I needed for me to feel comfortable!! The small talk between made me realize there IS hope for humanity due to her kind and compassionate soul. Everyone that helped me kept things straight forward with me. I never felt like I was getting the wool pulled over my eyes. Everyone gave me their most honest input as to what they thought was best!! I will definitely be recommending not only Sharrett but Gina as well for anyone looking to buy the car they offer!! Thanks again for a moment of a lifetime!!

My wife took here vehicle to isolate an issue with her Yukon and JUST TO LOOK AT IT. Was charged…read moreover $200, in environmental fees and document fees. We will never do business with this dealership.

Stopped in without appointment to have nail in tire fixed. Tire was repaired in less than an…read morehour. Free car wash. Very pleased with service.

Their service department is awful. The two guys I dealt with were rude and very unhelpful. Will…read morenever take my car their again and when it's time to get a new vehicle, I won't be buying a Nissan.

Few weeks ago, I drove ~2 hours to see a 2018 White Subaru Forester with 190,000 to buy for my…read moredaughter. I wasted gas money and a whole Saturday. They were extremely dishonest. What is so surprising is that they are still trying to sell this car and I do not think they have replaced the AC in it. I spoke/wrote three different people (I will refrain from mentioning any names that were involved in this subject) and I truly feel they do not give a damn. Once I stared the car, I turned on the AC and it did not come on at all. I told the salesman that the AC is broken and it is the compressor. They are trying to sell a car without AC and NOT disclosing this defect. I do not know how can you expect anyone to buy a car from a dealership and before driving it out of the parking lot, you expect the buyer to spend ~ $2,000 in repairs. This is beyond disgusting. Once the salesperson had the AC checked, he came back with ~$2,000 written estimates to fix the AC and expected me to agree! The car is advertised as having an "A/C" BUT, it actually does not since it is NOT working at all. It is like selling a car and then telling a customer that if you want tires and steering wheel to go with it, you need to buy them separately. This is not how things work. This is false and misleading advertisement and you should know better. I do not see how did you not know that the AC is not working at all??? You are a car dealership after all and you see/inspect cars all day and every day. Before coming to see the car, I asked ( in writings) two questions: make sure that the AC and the power windows are working properly and I was told that you have the car "fully MD inspected" and this means all in working order, but that is not the case.

No pressure. Questions answered. The only problem was that there didn't seem to be enough…read moreemployees to finalize my deal. But I like Sheehy a lot and I recommend them.

Great place great prices. This is my go to for those hard to find parts. I also like that they…read morewill take the parts off for no extra charge.

I recently purchased my 2002 Jaguar from these fantastic folks. WOW, what a wonderful experience I…read morehad. These folks have the best selection of any used car dealer I had been to in years. After doing my own research on the type of car and pricing Hagerstown Motors had the best prices and gave me the best deal on my trade as well. My new car was priced well below the current market value. The owner and the salesman were two of the most knowledgeable automobile professionals that I have ever had the privilege to meet. Not only do they know the products that they sell, they also know all about the financing available in all sorts of situations. Most of all, "They Are Honest". Rest assured when it's time for my next car or truck I wouldn't think of going to any other dealer then Hagerstown Motors.

I purchased a really nice used car here and the service was great. These folks were good on their…read moreword on fixing a few small issues for me. No run around. I am happy to have supported this Hagerstown business!

Terrible place to bank. Had to pay my car off several times. Each time paying the 14 day pay off…read moreamount in full and this bank would lie and say I still owed them money and refused to release my title until I paid their b.s. amount that they would make up on the spot. Had to pay it off three separate times.

Bailey at the teller counter and Dee / Diana, the manager gave me excellent customer service today,…read moreregarding CD's. Thank you so much.