Went in last week to get a manicure and pedicure and was so happy with how they came out! I only…read morehad to wait 5 minutes and they had tons of polish to look at so I was occupied.I had trouble choosing a polish and all of the girls were so helpful. I really felt relaxed and reguivated after my visit. My friends go here all the time and told me this was the best place to go around here. I definitely agree and am going to recommend to anyone who asks me. can't wait to go back :)

The owner is extremely rude and unprofessional, the salon is not clean! Do not recommend!read more

The owner was super sweet and personable. She was able to fit me in for a last minute gel manicure…read morewhile on my lunch break. There was no wait at all, and she was quick but efficient. Definitely found my new favorite salon.

Ok so I finally found my new favorite nail salon! After moving to the central ct area I was in…read moresearch of a new nail salon. I went to one previously in the area and although it was nice, Luxury Nails and Spa far surpassed the entire experience. I researched so many nail salons because I did not want to spend more than $30 on a gel manicure so I wanted to get the best price around. Turns out many salons in this area charge more than $30 so my wallet was definitely getting nervous. Luckily I found Luxury Nails and Salon and their gel manicures were the CHEAPEST around! $28! Seriously such a bargain. I was sold and hopped right over. Upon entering I was nicely greeted by the staff. The interior design is really cute and you can tell they renovated to keep up with modern trends. Their gel selection was awesome as well. It took me a little bit to pick one out. When I was seated the manicurist was so friendly- asked me how I was doing, where I'm from- just simple small talk. It was nice because most technicians at other salons don't even bother acknowledging you as a person. The quality of my filing was amazing, my gel polish was perfect! Throughout my visit, my technician (Amy) recommended different products and taught me about powder gel which is something I'll have to try one day in the future. Overall best bang for your buck! Friendly staff, super clean and the quality of service you receive is like no other! Definitely check this place out for all your nail and spa needs!

I highly recommend this place, better than all the others! I should have went to Bebe's first…read more Two days before my wedding and I went to another salon that came highly recommended as they specialize in "glamorous" nails. I was left with extremely long and very boring looking nails. Not at all what I requested! After many tears, I decided to try Bebe's as the pics I saw online looked like what I was hoping for. My nail tech took her time with me, listened to me and I got the look that I wanted, actually better than what I expected. I will say, she saved the day. To my nail tech - Thank you so much, you were very patient and you listened and you did a phenomenal job and I very much appreciate the time and the effort that you put into taking care of me.

Typically I don't write reviews, but I felt there were some things other people should be weary of…read more I have never been here, I have a place I normally go to. I try to go to new places to see if I can find a second option. I scheduled an appointment for the next day for an acrylic nail set I prepaid $42.54 for. Upon arriving the lady asked what I wanted. I showed her a photo of short almond shaped nails that were exactly how I wanted with French tips. While applying the nail tips I noticed that they were not sticking to the glue, but when it got to the part where she was cutting the length she barely cut any length off. I told her I would like it shorter, she made a face then cut it, then asked if it was good, I asked again if it could please be shorter, she made a face again and cut it. After this I thought it would be for the best to just go along with it. She was then shaping the nails and reassured me that once the acrylic is on it'll look different. She also told me how I needed colored acrylic for the French tips. I don't think that I did, in the past I have gotten French tips without colored acrylic. After that she told me to wash my hands in the sink, when I did I noticed I had glue all over my hands??? It was hard to get off and I did not understand how it was everywhere. I know it gets messy but there was so much. Then, once it got to the part where she was buffing my nails it became rough. I felt the file on my skin and it hurt. I thought after this it should be okay, but it wasn't. She was painting the French tips on and kept wiping them off. My thing is that if something is not your specialty its okay! Let me know and we can work around it. I didn't say anything because I wanted to give her a chance. While she was painting the French tips she asked me, "cash or card?" I was perplexed because I paid before coming, she only said it was because of everything she did. Besides the service, I felt that they lacked on professionalism. It did not seem clean, there was nail dust everywhere, I didn't see a license (maybe I missed it), the conversations the nail tech had with me made me feel like I was a bother, and she kept answering personal calls while not doing my nails. If you want to talk on the phone its okay! But she would stop doing my nails just to talk, I spent three hours there. Once I got to paying I noticed it was because of the French tips and the colored acrylic. On the receipt it says, "nail specials, French design, colored acrylic, and Square swipe fee," this came out to $40.41. If there is something that will increase the cost I think it is wise to let your customer know. After leaving, I saw how messed up my nails were. The French tips were lop sided, the nails were not the shape I wanted, they have bumps in them, etc. Total cost? $82.95. My nails were not worth this much. I gave her a tip because it was a service done but I am not coming back.

Had a great gel manicure with Jenny today. She paid close attention to my nails so then I went…read moreahead and also got a pedicure. I will definitely come back and book for Jenny. Gel manicure is $30. Regular basic spa pedicure is $30 Eyebrow waxing $10

I've given this place many chances because Peter, the manager, has always been kind and helpful…read more Unfortunately, the salon itself has consistently felt disorganized and unclean. On multiple occasions, I've arrived for scheduled appointments and still waited 15 minutes or longer to be seen. This past weekend, I visited again after receiving a gift card for a pedicure. During my appointment, the nail technician repeatedly pressured me to upgrade to a more expensive pedicure, although I chose the $65 option. While receiving the pedicure, I also noticed the floors appeared dirty. During the service, the technician told me I had an ingrown toenail and proceeded to dig into my big toe. Unfortunately, I woke up today with significant swelling, redness, and what appears to be an infection. I am now going to urgent care to receive antibiotics because the pain is severe. I believe this may be related to poor sanitation and cleanliness practices at the salon.

HORRIBLE! Do not waste your time of money!…read more The service for a dip manicure was horrible! All my nails are crooked and cracked. No good shape or smooth. Extremely bumpy and top coat and dip cracked not even 24 hours after. No hand lotion or massage either. Horrible!

In looking for a new nail salon, I gave this place a shot, based on the Yelp pictures & reviews…read more Thank you to everyone who posted! Upon walking in, I was nervous because there were only 2 technicians. One doing feet & one doing hands. I thought there was going to be a long wait, but these 2 women were fast & efficient without losing quality. Both women would ask for your approval, making sure expectations were met. Both women were gentle as well. I showed the designs, shape, including colors I wanted & they were matched to the T. A couple of my nails grow downward for some reason & she was also to fix them without using fake nails. The 2 kids were assisting with prepping, applying the final touches, ringing customers out & scheduling. I made sure to make another appointment before I left. Multiple people came in & called in asking for appointments & they were booked.

Ive been coming to Top Nails for the past two years and I have never been disappointed in the…read moreservice I've received there. Gel pedicures and Gel manicures are great with a wide assortment of colors. The ladies are all nice and give you the attention while working on you. Love that!

The people who work here are so nice and they did an amazing job on my nails. I would 100%…read morerecommend coming here to get your nails done.

I'm really disappointed because I wanted to love this place. The first two times I got my nails…read moredone, I loved the designs. However, having them remove my gel x was a nightmare and they've totally ruined my nails. The tech buffed them down way too thin. Despite her commenting on how hot the file was (and me agreeing), she kept going and I trusted she was doing it correctly. The next day they were burning and bruised - they're still breaking and painful 2 months later.

Prices are jacked for no reason. Their prices make no sense-- VERY money hungry…read more I asked for a spa pedicure(basic pedi at around $48) with gel polish (+$10). My big toe was filed to a round shape for some reason (I wasn't asked) and so I asked for an acrylic overlay on JUST my big toes(only two toes) to make them square. Somehow my total came out to $72.32, NOT INCLUDING TIP. I usually don't pay more than $55 anywhere else. I really wanted to like this spot as it was my first time but I've NEVER paid that amount for a basic pedi with gel including an acrylic overlay on the big toes (must I add, I've done this at multiple other locations). This was not worth $73 and I will not be returning. Edit 5/18/24 10:43am: I'd like to add- the business just responded as we all see below and stated I messaged them previously. The only contact I made with them prior to my appointment was a phone call earlier in the day to set up the appointment for the pedi. From there, the only price "breakdown" given, was when they gave me a laminated sheet at the foot bath showing me the different pedicure price options. There was no communication regarding the additional $20 to add the acrylic overlay to 2 toes. The response to my review is also the first time I'm hearing of this $20 charge for the acrylic. Which, might I add, $20 for two toes is absurd. Now in regards to the "elementary" math. That is very degrading for a business to say to a customer who has willingly paid with no fight to avoid a confrontation. Along with the fact this just proves the service you'd be giving your future customers. It is an unfortunate response as these reviews are for the businesses personal use to improve any quality errors wherever those errors are made.while I respect the services and prices varies from place to place, I do not respect a place of business degrading, insulting, lying and not communicating to their customers. As I mentioned before- I do not recommend going here. And I will not be returning. There is no reason to give your money to a business with obvious honesty issues, communication issues and doesn't know how to take constructive criticism as seen in both their actual review and the screenshot provided. Thank you The Nailbar CT for showing your true colors. I've lowered your rating from two stars to one. It's unfortunate I can't give zero. Edit 5/18/24 12:44pm: let me reiterate- I HAVE NEVER contacted them prior to my one and only phone call to schedule my appointment OVER THE PHONE to schedule a 6:15pm appointment on 5/17/2024. As you see in my screenshot of my call to you, which was ONLY 42 seconds, I only asked if they do pedicures, and to schedule for 6pm, you suggested to arrive for 6:15 instead-- I agreed. That's where the call ended. Once again- this business proves my point of being unprofessional. Instead of going back and forth with someone who has willingly paid you and If you guys read and comprehend what this complaint was about, you'd notice this was about the lack of communication, and that the price doesn't match the work after an error was made on your behalf. And while you very much could have me mistaken for a different client, or just falsely accusing me, regardless, as a business owner, you should never speak to someone the way you responded to me.

I've been going here for over a year. This week made an appointment days in advance for a gel…read moremanicure and a pedicure. It was like going through a drive-through. They did my gel manicure without even doing my cuticles while sitting in the pedicure chair with a pillow on my lap they did one two layers of polish for my toes and the toenails are straight across. They quickly moved me to the drying area without even checking as to if I was happy! I'd ask them what was going on, as to why the mani/pedi at the same time. They just said we're getting ready to be busy. Unfortunate to be a regular customer and treated this way. Looking for new place!

This is the best nail shop in Avon/Simsbury. Very clean and friendly. If you value fast,…read moreprofessional service this is the place for you!