Honestly, I've been in the business for a while, and I haven't seen something so atrocious. There…read moreis a lack in professionalism, as well as skill. It almost appears as though this person doesn't even know how to groom. I'm not trying to be rude, but I can barely tell the difference between before/after pictures, if at all. She should consider doing some more schooling, and learning how to talk to people as well. I'm sure there are plenty of places out in Janesville to learn! Also, since it appears I cannot comment back towards the business owner, I will comment here. My opinion is entirely vaild, true to me, and perfectly legal. You cannot call the police for a bad review, simply because you don't like it. If you take it personally, that's between you and yourself. Calling the police on people who write bad reviews, and saying that they're "fake" is low, and so unprofessional.

Daughter's dog is a handful to say the least. For a small dog he can be very intimidating. Vet…read moretechs call him Cujo for good reason. He was not the best dog for a groomer to have to work with, but he behaved well here, and looks as spiffy as a long haired Chihuahua can get. Did warn about his less than pleasant attitude, but this groomer handled him well. So glad to have found her. Cujo aka Rocko..not so much...but he sure is handsome thanks to her.

We always have such a wonderful experience at The Suites. Easy pick up and drop off. The dogs come…read moreback exhausted from playing. They've even sent us pictures of them while they are there.

The staff at Badger Suites is very caring and responsible. A few times I had boarded my two…read moredachshunds, one or the other needed medications administered. They have no problems when there is a special need. I never worry about the girls when I am away. I am able to go away and know they are well taken care of.

The staff did an awesome job with Sally's grooming and the price was affordable! Going back next…read moremonth.

My dog Hunter loves going to the Dawg Zone! When we get close, half his body is poking out the…read morewindow and his tail is wagging wildly. Their operating hours a much longer than other doggy daycares I've been to, so it eliminates the rush to get back to pick your dog up. Nearly every evening after a day of play, Hunter falls quickly asleep and dreams about his big day, barking and "running" in his sleep.

In terms of their grooming service. They treat your dog very well, and your dog does get a haircut,…read morebut it's a different haircut every time. My dog always comes back with uneven hair and spots that are untouched. They always miss 2-3 inches of hair in between her toes, and sometimes her belly. This last time the hair on left side of the top of her head is a good 1/2 inch longer than the right and it took around five hours for her to be ready. The people are great though, I trust them with my dog, and I definitely know they can do a better job cleaning and grooming my dog than I can.

Extremely rude female reptile employee. Told us "Brendon is just a manager, he doesn't know…read moreanything" after we were given false info, refused to sell us something KNOWING it was a temp situation while waiting for the correct tank to come in, on top of NOT being called when the animal we wanted was in stock, per Brendon. Then began pressuring us to buy a product 3x the price of what we actually needed. Luckily we visited another location and were helped. Will never be bringing business to this location again. it's worth driving the extra 30 minutes to my next nearest location where the friendly & knowledgeable staff met our needs.

Her picture says it all! Great customer service and are KooKoo (Kennedy) has never looked cuter!…read moreThe picture you sent melted mine and my boys heart! Thank you!

From the owner: Professional Pet groomingread more

We took our 8 year old golden in for her first grooming. My daughter always did it but is too busy…read morenow. Addie needed it. She has anxiety so I was nervous for her. They were nothing but kind. Addie looked and smelled fantastic when she was done. Clean not the fake perfume smell. They accepted her vocal ways when she was not the center of attention. We are very pleased with the results. Her face book page is 5 stars so I'm not sure why Yelp is so low. We loved the experience. Thank you ladies!!

I can't speak of their actual service, because I have never used them. But I can speak on their…read morebusiness practices. This person goes around posting fake reviews to competing businesses and I think that is HORRIBLE. Save yourself the headache of dealing with petty and immature people and take your fur baby to an adult. Anywhere would be better than this **it show!

There truly is no place better. Our dog was recently there for a few days. He had an irritated…read morefront paw. God love this kennel, they put the cone on him every night and applied salve to his paw. What a huge difference upon our return. This kennel isn't just a boarding kennel, they do it all! Highly recommend them.

PAWSTRUCK!!!!! I…read morehave been lucky enough to have Amy and her crew at Country Roads care for my large fur family for over 5 years. My dogs are all groomed and boarded at Country Roads. My dogs have been taken care of impeccably and with such love, it is PAWESOME!!!! I have always been comforted by the daily pictures Amy and her staff send when I must be away from my puppers! They are my family and as such I want them cared for as if they were at home with their Mama! All of my babies always look amazing and smell sooooo good after they are groomed. The outpouring of love is apparent as you walk through the doors! The indoor, outdoor and now a grass play area gives all of my pups plenty of playtime and exercise. I often travel at Thanksgiving time and Amy treats all the dogs to a Turkey dinner. They go above and beyond all expectations! Amy's love of animals shines through in all she does for the pups and their people!! Special diets, medications and treats are no issue for Country Roads. There really are not words to express my gratitude for all you do! Thank you! We love Country Roads ~ Barb, Skittles, Jackson, Maxwell, Priscilla, Pippa, Maui, Jellybean and Emmaline

Dan has been the groomer for my dogs for decades. He is a kind, gentle, caring and skilled man. My…read moredogs have always reacted positively towards him which is important to me as they are good judges of character. I would recommend him to anyone. His grooming skills are phenomenal and his prices are very reasonable. I would never go any place else for my dogs because I love and care about them- they are my family. He treats every dog well and respectful. One time when I could not get into him in a timely manner , I made the mistake of going elsewhere and had a horrendous experience. I will never do that again.

From the owner: Products: Dog Art - Stained Glass, read more

Well I'll start off with that after I pet a few dogs with my mom, we bought 3 medium goldfish, and…read moretook them home and took literally the best care that we could of them, and they all died within the week, and before they were dead had mold growing on them and couldn't swim! And me and my whole family are great with taking care of fish, and yes the service was good in store so I'm happy about that, I just am wondering how/ why the fish died within probably 5 days! I've always been able to keep every kinda fish I've had alive and Im good with fish, and I did everything right so it has to be something in the store! And I did ask how long to leave the fish in the bag/ let float on top of the water before putting them into the water because I know some fish are different depending on the store temperature and all that!, and the girl just said "uhm I'm guessing 24 hours or something I have no clue for most the fish" even though that's her job but it's okay she tried her best!! But it's whatever I'm just not gonna buy fish from there anymore I guess!

1 Star -- Disgusting, Deceptive, and You Picked the WRONG Person to Scam…read more I am beyond disgusted with Petland Janesville. They knowingly sold me a puppy infected with Giardia, a serious intestinal parasite, and then had the audacity to act like I wouldn't figure it out. Newsflash -- you tried to fool the wrong person. The staff clearly think customers are naïve, but I did my homework. My vet confirmed the diagnosis and was appalled that a store would sell a sick puppy while lying about it. When I confronted them, they danced around it, blamed it on "adjustment diarrhea," and pointed to their little fake manual like that excused their dishonesty. Let's be clear -- lying about the cause of a puppy's diarrhea and covering up a Giardia infection isn't customer service, it's fraud. And you won't get away with it this time. Not only am I taking legal action, but I'm making sure every single person in this area knows exactly what you're doing. And next time, don't try to scam one of the area's most successful restaurateurs and entrepreneurs. You might be able to lie to someone else, but you're not going to lie to me. Before you even think about replying to this, Mr. Owner, know this -- I've already caught onto your games, your lies, and your unacceptable business practices. We're going to court, and I fully intend to hold you accountable. You will not silence me, and you won't keep deceiving people in this community. I'm making it my personal mission to ensure every local, every family, and every animal lover knows the truth about Petland Janesville -- a store that willingly sells sick, parasite-infected puppies and tries to cover it up. Consider this your wake-up call: your days of deceiving innocent people are coming to an end. To anyone reading this -- stay far away from Petland Janesville. They don't care about the animals or their customers. All they care about is the money. If you love animals, don't support this place.