Very caring professional knowledgeable veterinarians. Excellent horse care. Thank you!read more

I've taken Lovie (cat) to the Brodhead location several times over the last few years (and once or…read moretwice to their Monroe location where we first saw them), and had a couple of issues along the way. One example is their record keeping on rabies shots. They gave him a 3 year vaccine the first time we went there. Then, said he needed another the following year. When I questioned this, they said the previous vaccine had been the "one year" version. I thought maybe I was remembering wrong, so i said OK. The next year, I got another notice that he was due for a rabies shot. I knew for sure he'd gotten the three year version for the second shot, emailed back and forth with their office and thought it was resolved as the didn't mention it in following visits over the last couple of years. Now, we get to Monday of last week. I made an appointment for euthanasia after Lovie had a massive seizure the day before. He was getting around, but not himself and I didn't want him to suffer. Of course, I was worried if I was making the best decision, so I agreed when they said let's do blood/urine tests thinking maybe I had been jumping the gun. The price was $150 to get results back on Thursday... or I could pay $450 to get results back the same day. $450 was out of my budget since there would be more costs to follow, so I said said the $150 option. Then the veterinarian said we would need a CT scan to check for a tumor if the blood/urine tests didn't find anything. That would be $4000+. I stopped her there and explained I definitely would not do that as Lovie was 22-ish years old and I wouldn't have brain surgery for him at that age anyway. Then, they said he needed another rabies shot! I explained the above... again. The doctor argued, then she had someone from the front desk come in to argue - with both emphasizing the legal side of it - that if Lovie bit someone, animal control would take him away from me to be euthanized all alone without me. When I got home, I emailed them proof that he was covered. As we waited for the Thursday results, Lovie continued to decline to the point that he didn't eat food on Wednesday. So, I took him to Janesville Animal Clinic (Mineral Point Ave) where they checked him out and agreed with what I was seeing. They were incredibly kind and empathetic, and Lovie had a quick and painless passing. Brodhead did NOT call with test results on Thursday... or Friday. It was around their closing time on Saturday that I got a voicemail saying the results were in (but not what the results were), and that she would call back on Monday or the following Thursday. Seriously!!! I emailed them that Lovie was already deceased as of the day they were supposed to have called with test results. Their response, "During our discussion, we presented different care options and we did our best to explain the potential outcomes and implications of each. You agreed to starting with bloodwork." Yes, because I thought they would be doing what was best for Lovie - not dragging out his obvious decline. I say obvious because he had lost almost two pounds over the past year or so and his body temperature was low that day. They didn't even apologize for not getting the test results back in a timely manner even though they were in on that Thursday (I checked on their website that Thursday afternoon and the results had come back, but they didn't try to reach me until Saturday.) At the end of the day, I guess I should have been more assertive, but I trusted the "professionals" and hoped I was wrong about it being the end of Lovie's days. I am, however, glad I went to the second place to give by little buddy a humane end of life experience rather than continuing to let Brodhead VMC drag it out. I would like to add that several friends have said they bad similar bad experiences with this veterinarian.

I have taken my cats and dogs here for years and have found the staff to be very good. Dr. Sokey is…read morevery attentive and caring to the animals. He takes his time and explains what is needed. I'd recommend him to any pet owner.

Dr Sohkey and his team have been wonderful to my cat and very patient with my questions about her…read morecondition, even when his office is very busy. He has called me after hours to give me test results and recommend a course of action to treat her. He went out of his way to make it possible for me to make her comfortable flying with me so I could continue her meds while I was on a trip. I highly recommend Dr Sohkey and his team.

Danielle did an awesome, careful job removing the mats from my Maine Coon mix cat. Maine Coon's…read morehave an undercoat and when they are shedding the winter coat it mats up quickly and horribly. I was delighted to find Danielle at Kloud9! Staccato is much happier! Looks dippy but is so much more content.

First rate. Really caring care. Fair prices. Trustworthy. You will like Lisa. I have years of…read moreexperience with them and never a problem.

Lisa is AMAZING!! She takes care of our animals as though they were her own. We feel so comfortable…read moreto have her in our home and as part of planning when we need to be away. She is a 10 star caregiver. J/P/E

Dr. Katie and the staff at Animal Medical Clinic North are amazing with our 4 cats. We needed to…read morefind a new vet office when we moved to Roscoe a few years ago. Highly recommend their services.

My sweet girl, Winnie, took a big leap and fell---she's 15 yrs. old and she broke her hip. I had…read morejust moved back to Machesney Park a few days before. I was panicked-I knew she needed to be seen-fast-. Dr. Kelly arrived at my house around 2:30pm. Winnie, my dear friend, was in pain- The Vet was very kind and compassionate-we all knew what had to be done. I'll miss you my sweet baby. Again the Vet was very professional and compassionate.

Her picture says it all! Great customer service and are KooKoo (Kennedy) has never looked cuter!…read moreThe picture you sent melted mine and my boys heart! Thank you!

I have boarded my two husky mixes multiple times with this kennel. They treat my dogs like they are…read moretheir own. We have boarded in the kennel and in the cottages. My dogs actually get excited to go to the kennel to see their friend. The owners are exceptional.

This place is an amazing place to board your pup when you can't take them with you. Our dog loves…read moreit here and they treat her like family. Safe place to send them when fireworks are an issue...highly recommend them!!

We have been coming to this veterinary clinic since it opened. Multiple dogs have been patients…read morehere. All were treated well and thoroughly. One was even compassionately euthanized at this facility. During COVID, when I was caring for a sick person in Virginia, they made an emergency appointment for the dog so she could be transported to Virginia. (The caregiver had allergies and had developed anaphylaxis to the dog. Almost ended up in the ER.) Latest example -- Buddy, the Cavalier King Charles Spaniel needed his second round of vaccinations. But he had again been scratching his ears, more recently until he whined. So, another ear infection. Ok. Took care of that, too. Follow up appointment set up for final vaccination. Everything taken care of. Of course, Buddy was spoiled by staff, treated well. He loves the veterinary clinic. Could not ask for more from a vet clinic.

Dr. Sills is the best! Took our kitty Praline in for checkup, blood work, nail trim and update on…read moreshots. She is very caring, knowledgeable and compassionate. She took the time to answer all our questions and called the next day as promised with good news on blood work.