I love these guys! We have used this company for over 15 years and the quality of work has always…read morebeen outstanding! When service is requested they are quick to respond and send someone out to see what the problem may be. Phil and Andrew are great at what they do and the value is great, very reasonable. If you're looking for an HVAC company that's dependable and reliable contact them asap, you won't be disappointed.

I called Triple A on Monday March 9th after realizing my upstairs A/C unit wasn't working, spoke…read morewith Phil who quoted $110 to diagnose. I agreed and Phil got someone out very quickly that day, the service technicians name was Andrew. Andrew diagnosed the issue and stated to me when I asked how much the repair would cost all included "around $1400" including freon, labor and the failed part which should be warrantable. I called Phil a few hours later on Monday the 9th the to see what the estimate was and was told I'd have it soon. Fast forward to the following monday March 16th, i received no quote and had to reach back out to Phil again. Phil texted me a quote, no parts and labor break down, just a number that was approx. 40% higher ($2030) than what his employee stated to me. I asked for details and when Phil gave them to me I stated to Phil i was not interested in his service. Phil hung up on me. Phil then texted me and said I owe $160 for the diagnosis. I asked Phil to show me in writing where I agreed to that number, Phil responded "someone may have forgotten to tell you about the $50 leak check fee". Phil then stated I can pay the $110 via Square. I feel like Phil and Triple A HVAC service attempted to take advantage of me as a consumer. I will not use their services and would highly recommend anyone who is looking at using them to be very careful and make sure you get everything in writing from this business prior to giving them any type of payment.

I have never met the person who seemed to be the main technician working for the above listed…read morecompany. However, I had several phone interactions with him regarding the recurring malfunctioning of a AC unit at a home I owned in McLeansville NC. My interactions with him have always been very positive. He took the time to help you understand the issues and options for remediation. Their services are generally prompt and affordable with excellent customer service. Highly recommended.

These are good people to do business with! The service tech is unfailingly honest which in and of…read moreitself in this industry is notable. I had them install a 4 ton unit to replace one that was over 30 yrs old. The job was done quickly and done well, at a competitive price. I really like doing business with family businesses vs the over processed corporate concerns with the overly branded trucks. Call Air Concepts and you speak with the long time owner. He'll probably be the one who estimates your job. He knows all the guys who'll be working at your house. That sort of arrangement works well for me!

David helped bring our fixer-upper 1915 American Foursquare back to safety and could not be happier…read morewith his service! We required extensive structural supports to be rebuilt and reinforced with steel beams and sister joists. He was the best to work with - so much so, that we just signed for more work with him to include mold remediation, patio drainage (waterproofing) and cellar door repair. He is truly a master of his craft but beyond that is his genuine care for his clientele. No BS, he does what he can without "fluffing" up the work to charge more and has shown time and time again he's in the business to help people. Will recommend to everyone we know needing structural work!

OUTSTANDING, QUICK SERVICE!! A superb, highly-SKILLED, kind, and "extremely" PROFESSIONAL team. A…read more100% HONEST business -- this company has integrity in spades. Pricing is FAIR and a VALUE, and the service FANTASTIC. The owner is an exceptionally kind man who raised his sons to be like him: stand-up, honest, skilled PROFESSIONALS. They are so impressive, extremely knowledgeable in HVAC, and POLITE. You rarely find this caliber of customer service these days. The owner also models the way for his team. Everyone I have worked with at James has been EXCELLENT. The company was recommended to me a couple of years ago with a stellar reputation and it continues to exceed my expectations. I highly recommend James Heating & A/C without any hesitation. Call them for your HVAC needs. You will NOT be disappointed; you will be BLESSED. I pray that GOD blesses the owner, his sons, staff, and the business forever. Companies like this are few and far between.

Called James Heating and Air a few weeks ago when the temps were in the high 90s, on a Friday. They…read morewere here within a few hours, diagnosed the issue, solved the problem quickly and got us cool again! Price was very reasonable too!

Mebane Air is the HVAC contractor for my apartment management company. When my AC unit went out, I…read morecontacted my landlord, who immediately called Mebane Air to set up an appointment. A technician came to my apartment within 24 hours and determined that the part needed to be replaced. The part took two days to order, but I was able to check on the status of the order by calling Mebane Air. The woman who answered my call was very patient and helpful. The technicians who came out to install the new part were also kind and professional. I was very satisfied with the service I received from Mebane Air.

If I could give them 6 stars, I would. Everyone from the office staff, to the installation crew and…read moreeven the owner of the company were nothing but incredibly polite, timely, and professional. They did excellent work and at a fair price. Mebane Air installed a completely new HVAC system and all new duct work for us and I cannot recommend them enough. We would use them again in a heartbeat!

Carlo and team were great. We wanted a new wall-mounted AC unit for our garage in Raleigh, NC and…read morethe team were quick to get it installed. It works great.

We appreciated great service in years past, but had a very poor recent experience. LG split unit…read morewasn't working and we were ghosted after an initial assessment. $134 for the consult with no results or plan for resolution. The guys that came out were great tho. Maybe the mgmt is the issue.

I can not say enough about Ward Heating and Air. They are amazing and deliver the kind of personal…read moreand professional service so rare today. We have used this company for over 40 years and I give them my absolute highest recommendation. Not only is their work top notch, their prices were lower then their larger competitors. I obtained 4 quotes for my job and they were the best by far. I would have the readers of this review strongly consider using Ward Heating and Air.They will fix and supply what you need and never try to over sell the service. This is an honest review and I have no financial or personal associations with this company but I am an impressed customer trying to let the pubic know what a wonderful company is in their midst should the need this type of service.

Wow, on a referral, I called Kimco to see if they could come out to take a look at one of our HVAC…read moreunits because it wasn't working. They came straight away and fixed the problem. Very fast, very nice and very professional. I appreciate that so much since it seems that taking care of the customer is a lost art nowadays. I would definitely recommend this company!!

KIMCO MECHANICAL and BILL ROBERTSON This review is difficult…read moreto write for a few reasons. One is that as a homeowner, and owner of two rental properties, good, honest, reliable technicians and tradesmen are difficult to find and hold. Bill Robertson, owner of Kimco Mechanical was one that- at one time. That good relationship has been trashed by Robertson and Kimco. Over the years, between my three properties with four HVAC systems, Kimco Mechanical and I have done around $15,000 in business. All was well. Bill Robertson and his company Kimco Mechanical were responsive, pleasant, fair and honest. Another reason is that Robertson and Kimco had always been good to us, so this turn of events was a confusing shock. In January of 2021 we needed a new HVAC system at our rental. The roof there is old but serviceable. There was an old furnace vent pipe piercing the roof that would be rendered obsolete after the new HVAC install. We had had a leak there in the past, but this had been professionally repaired prior to the HVAC system install and the roof was fine- until... Kimco removed much of, and shortened that vent pipe through the roof, capped it and resealed it as part of the old furnace removal, but it immediately leaked at first rain. I called Kimco and they quickly addressed it themselves once, but the leaks continued every rain. I sent videos and pictures of the leaks from the tenants and I continued to call Bill and Kimco. I was then told "I don't do roofs- look at my invoice- it says so!" (It does say that). I said that "it wasn't leaking until you messed with it". He said "not my problem". I asked "if you had torn a carpet, or broke a window by mistake during the HVAC install, even if you "don't do carpets or windows", wouldn't you FEEL responsible and actually BE legally responsible for fixing it- either yourself or by a professional?". I was told again "I don't do roofs, look at my invoice". I suggested a compromise where I paid a roofer, and then was reimbursed by Kimco, either with cash or in free or discounted service calls, etc., but was told "Nope. I don't do roofs- not my problem". The professional roof repair cost me $150- no big deal. I moved on. There was no skin off Kimco's back whatsoever. I was willing to forget this $150 rip-off and continue to use Kimco because of the long history. When another recent HVAC emergency arose (our HVAC struck by lightning), I called multiple times, but was ghosted by Robertson and Kimco. No answer at cell or office. No callback, not even a "get lost". I asked to have an adult conversation if there was some issue. Nope. Nothing. Apparently, Robertson had decided we were done, but didn't have enough guts to say so. Kimco left us hanging with no AC in August. Do not do business with Kimco Mechanical or Bill Robertson. They "don't do roofs". Worse: They don't fix what they break. Then: They Ghost You. Steve O'Connell