DO NOT GO TO PLANET 21 SALON…read more I trusted Eric, the owner, with my hair and deeply regret that decision. I walked into the salon with healthy hair and left looking like I had an unintended mullet. The crown of my head was cut extremely short, uneven, and over-texturized. Multiple stylists have since looked at my hair and told me there is very little they can do to correct it because too much hair was removed. The only solution is to wait for it to grow back. What makes this experience so upsetting is that Eric claims to have decades of experience. Based on the result, I simply cannot understand how a seasoned stylist could produce a haircut like this. During the appointment, I became uncomfortable and wanted to leave. If Eric felt that I was not the right client for him, the professional thing to do would have been to end the appointment. Instead, he continued cutting my hair. The final result was so extreme that, to me, it almost feels vindictive. That is how shocking and severe the outcome was. I am now facing many months, and likely close to a year, of growing my hair back before it can be properly corrected. Women should proceed with extreme caution before trusting Eric with their hair.

If you value your time and using PTO wisely then I would not recommended this salon, specifically…read morefor hair cuts. My hair cut was cancelled on me not once but twice. I get that things happen, people get sick but not once were they accommodating or apologetic. It's not a good feeling to book something and then worry if it's actually gonna go through or be cancelled. No thanks.

I was really disappointed by my experience at this salon. The atmosphere felt unwelcoming and…read morejudgmental rather than professional or kind. It also became clear that the owner encourages staff to only accept or prioritize "high-end" clients who fit a certain image, which I found very discouraging. For example, the owner prioritizes hair extension services as if it's a high end salon in New York City. On top of that, it was uncomfortable to hear clients being discussed after they left -- something that should never happen in a professional environment. There's been a lot of staff turnover recently, and it's not hard to understand why. It's sad to see this kind of culture in a small community like Waxhaw, where most salons take pride in treating everyone with respect.

I am so glad I found The Parlor! I see Katie and she does such a beautiful job with my fine, blonde…read morehair. The salon itself is beautiful and everyone is so friendly. I've been able to get an appointment easily around my busy schedule. My hair has grown so much and gotten much healthier while maintaining my blonde. I'm so glad I found The Parlor!

This has been my 3rd time here. I started as a walk in last fall. Today I had an appointment with…read moreSuan. She looked at a picture I brought , asked a few questions, and gave me exactly what I wanted. I can't stop smiling. Y'all I feel like that girl!

Excellent customer hair care. The entire staff was friendly and knowledgeable about har and…read moreoffered up a fit you in on a super busy tri prom weekend for a mom needing an up-do for an important evening wedding Was done quickly and perfectly. The unfortunate part was the skies opened up and drowned everyone's hairstyle. Mine lingered around trying to stay curled. Much appreciate service and a beautiful up-fo (75$).

This is a rare find. Coming from New York, where we have the best of the best, it's hard to find…read morecomparable services when you're far away I've been living in North Carolina for the past few years. Recently we were evacuated to the charlotte area due to the hurricane and fortuitously stumbled into Baxter, beauty bar. Holy Fabulous! First I did a facial with Blake, who is amazing... then had my hair done by Megan I've been getting compliments on my hair ever since! Not to mention the staff:, notably Diane and Irene . They are on top of everything going on, & are so personable. You feel like it's been your salon all along (Not to mention they're ex New Yorkers ) I just love coming here for a day of beauty

Very accommodating to scheduling and welcoming. Services are just okay. I think that with all of…read morethe places available for hair services, there should be a little more attention to detail. For a $70 cut, I expect to see the back and when I got a blunt cut, a flat iron probably would have been helpful in order to ensure evenness. Felt very mediocre and will probably not go back.

Fast and available service when I called. Extremely friendly staff and stylists. Clean and open…read morelayout- very welcoming. Shampoo cut and style was worth every penny. I'll be back!

Very nicely decorated salon space. Love the natural vibe. Jackie did a great cut and style. Looking…read moreforward to my next appointment.

NOTE: My review is based on the services received from Denise, my brow specialist…read more Ambience: The salon is located in a small strip mall off Elm in Ballantyne, look for Sugar doughnuts, it's two doors down. The salon is a nice size, updated fixtures, clean and well lit. There are about 6 stations, shampoo bowls and a few dryers. Denise is located in the back of the salon, in a cute private room, used for waxing and facial services. Service: I've come a few times and haven't had much of a greeting by the staff or front desk team member. I'm usually greeted with "Are you here for Denise? She'll be out shortly." (rarely does anyone tell her I'm there, I've had to inform her via text) Denise is a brow whisperer. She is the ONLY person in Charlotte who touches my brows. I'd walk around looking like Oscar the Grouch before letting anyone else touch them. She is gentle and knowledgeable and if needed will put you on a regimen for growth/shaping. She's got a great personality and is easy going. Love her! Pricing: Denise's prices are reasonable and competitive. They vary depending on service. She offers everything from waxing to microblading. Overall I can't say much for the salon, but I will shout Denise's name from the rooftops. If you're in need of some brow love, holla at Denise.

I originally came here on a recommendation from a local friend who had her hair cut by a stylist…read morewho's no longer here. Had highlights, keratin & cut done satisfactorily twice. Then was upset when there were brassy, orange areas in my long hair. Wanted to have Carole, the owner, do it since I'd seen some of her highlight work that was good. Couldn't fit into her appointment schedule as she was traveling and had Cherry do it. Was dissatisfied with the color & appearance of "zebra" stripes near the scalp as it grew. I called Carol, who said she'd take a look. She said it looked like 8 week's growth, but checking it she realized it was 4 weeks old. (Normally lasts 10 weeks between coloring). I was charged full price (which should have been discounted since it only lasted 4 weeks. I was happy that Carol was doing it, figuring she'd be the best colorist experience-wise. But it wasn't...same orange spots scattered through, she left the toner on too long to cover the orange and then the hair was way too dark. She was busy re-doing another clients highlights while doing mine & must've lost track of time. She then trimmed my bangs way too short and totally slanted...and, to add insult to injury...told me i had a cowlick & that's what the bang slant was. I'm 68 & have never had a cowlick in my very straight hair in my life! I called her as soon as I got home and told her again she cut the bangs crooked. I had paid another $145 + tip for what looked like a botched do it yourself at home job. At this point I told her I wanted my money back. Her answer: no, I used product! Beware of this salon! And Carol Alexander, the owner! Priced higher than the Ballantyne Hotel and sarcastic & sassy to boot! Sincerely, Eileen Johnson

Everyone at Dolce Lusso is always incredibly nice and professional. Their excellent service is…read moretheir saving grace. When it comes to any alternative cuts or hairstyles I haven't had much success. I requested short layers and showed a video of what I wanted and left with long layers to the point that it looked like a straight cut rather than the butterfly/wolf cut style I had wanted. After 3 hours (I had also gotten partial hair dye) and $150 I'd want my hair to be perfect. If you want a basic hair cut/dye with excellent service here's a great option, if you want anything trendier or alternative, I'm personally going to just do it myself and save the $150.

Got a massage at this spa which was great since my hotel was a 2 minute walk. The salon is huge and…read morespa room was roomy.

Amazing hair salon! Sonya & Jeremy are the husband & wife owners and have a wonderful team working…read morewith them. Marissa & Heather seem to be very talented & great personalities all around. Sonya is so amazing with color. Jeremy is a master with scissors! I have never had nicer hair than since I met them about a year and a half ago. Besides them and the great work they do, they make it so easy to book appointments online. I love that feature because I tend to remember to schedule appointments late at night. This is one of Charlotte's best kept secrets!

Having recently just relocated to Charlotte from the West Coast, I was nervous about finding the…read moreperfect salon to tame my tresses. After reading the reviews and checking out the pics from Revival Hair Lounge, I had a feeling that I would just love this salon. I was right. Jeremy and Sonya have created a haven for hair with their masterful partnership. Not only are they a force of nature in regard to cut and color, but they are also super kick-a$$ people. Within minutes I was chatting up a storm and feeling as if I had found my place in this neck of the woods. BONUS: Besides sweet hairdos, they also offer glasses of wine to enjoy whilst they trim and tint to your heart's delight. Go see them! Your hair will thank you.