Brittney at the SouthPark location is amazing! The first appointment I had was for a wash and…read moreblowout. I can honestly say, my hair never looked so good. I left there extremely happy! Brittney has trimmed and styled my hair a few times and I always am amazed at the beautiful transformation she is able to give me.

When I first started going to Element 5, I was very happy with my experience. I was working with…read moreBrittney Rubac, who was extremely friendly and gave me flawless haircuts for the first six months. After that, however, the quality of my cuts declined significantly, and I experienced a number of recurring issues. Here are a few of the reasons for my negative review: 1) After the first few visits, Brittney inexplicably stopped shampooing my hair. I do prefer dry cuts, but it's still customary to wash and shampoo the client's hair at the end before blow-drying and styling it. A few times I even reminded her by asking, "Are you going to wash/shampoo my hair?" Unless I reminded her, she simply wouldn't do it. I eventually got tired of having to ask every time and just let it go because it wasn't worth making a big deal out of. 2) Brittney started rushing through my haircuts to the point where they were basically done in 20-30 minutes. I came in late one Thursday evening, and I was literally out of the chair in 20 minutes. When she brought me to the front desk, the receptionist said, "Wow, 20 minutes--that's a new record." Brittney just laughed and said, "I was in the zone!" That really didn't sit well with me because when you're charging top dollar for a haircut (and getting tipped 25%), the last thing you want to hear is someone joking about how quickly they got you out the door. It felt like Brittney's focus had clearly shifted from giving quality cuts to getting through appointments as quickly as possible. I know that she has a long commute home, but spending 20 mins on someone's cut is absurd. 3) Over time, Brittney just genuinely seemed to stop caring about the quality of my haircuts and instead made excuses for shoddy work. Her go-to excuse was that the humidity was affecting how my hair was laying or styling. Once that excuse no longer worked during the winter, she switched to telling me that "your hair is changing." I'm sorry, but my hair did not suddenly change after 6 months, it was the quality of my haircuts that changed. 4) After months of subpar cuts, Brittney gave me another haircut that I wasn't happy with, and I let her know how I felt. Her response was to immediately call the owner and ask that I no longer be serviced at the salon. I'm disappointed that not only did I receive poor haircuts for well over six months, but when I finally expressed my frustration, the solution was simply to stop serving me as a client. I never raised my voice at Brittney, or used foul language, or did anything that could be conceived as inappropriate - I just simply expressed dissatisfaction which Brittney did not want to deal with. Honestly speaking, I don't think Brittney is a bad hairstylist, but I do genuinely think she lacks the experience and attention to detail needed for men's haircuts. The owner even mentioned that men's cuts aren't something Brittney does frequently and that she only sees a handful of male clients per week. if you're looking for a quality men's cut, please avoid Brittney Rubac and this salon.

EVERYTHING about this place is great…read more I went for the first time today, and I smiled before even walking through the door when I saw a cute little chalkboard that welcomed me by name as a new customer. I thought it was the sweetest gesture. The receptionist inside, was genuinely welcoming too! I was following a stylist who moved over here (Ashely) that had done my hair before, and I loved it, but she was out of town and recommended any of the other gals there. I ended up with Emily (who I saw was posted as employee of the month by the way ) and she did a wonderful job with my hair. Back story: I tried to get a rush appointment two weeks prior before going on vacation at a random salon in the area, and was not satisfied at all with outcome. I gave that Stylist a chance to correct it, and the color was worse the second time around with me having a skunk stripe on the right side of my head. When you have to fix another stylists two week old hair color, you got your work cut out for you, and Emily totally nailed it!! Now!! I have a dilemma -- both stylist are absolutely amazing -- who do I see next time? Ugh!! No matter what I'll be back-- for the first time since moving to the area, I'm looking forward to it.

Outstanding service and atmosphere . People are friendly and make you feel at home . They have a…read morenice complimentary tea bar . Massage is first class and you feel like you are at a resort spa.

Kat cuts my hair and she does an excellent job. She is also very knowledgeable and always has the…read moreanswer to my hair questions.

I drove by this salon many times. Being five minutes from my house I decided to try it. As anyone…read moreknows it is hard to find a stylist you like. Although my first visit was unusually busy, and the stylist ran behind - it was not her fault as a client ran exceptionally late. She assured me numerous times it was unusual. But I loved her and I loved my cut and color. So, I decided to give it a try again. I love my stylist Cat. She is knowledgeable and keeps up to date with the new trends. Prices are affordable. The place is clean, trendy and everyone is so nice. I am glad I stuck it out because I found a great stylist.

Never left the salon without being extremely pleased with my haircut and advice from my…read morehairdresser. Love going into the salon itself it is so tastefully decorated and extremely clean The rest of the staff is very capable and welcoming

BOOK WITH SHELBY!! She did a phenomenal job on my hair, she left my blonde looking brighter than…read moreever! Not only is she an amazing stylist, but a beautiful person inside and out! This past week I have been in and out of the hospital, feeling sick and not myself. She uplifted my spirits and left me looking absolutely beautiful!! I can't thank her enough.10/10 recommend Shelby!

Tana has done an amazing job listening to my likes and dislikes of where my hair is now. With…read moredarker hair, it's harder to "hide" areas of grey without getting hair treatments more frequently, and with her help, she is getting my base back to its natural color with various highlights and lowlights to contrast. All in phases not to sacrifice the quality of my hair or risk damaging by over treating. She is truly a color expert! The staff is kind and salon is clean and comfortable. Prices are very reasonable for the area, and an improvement from what I was paying before. I'm glad I changed salons!

Missy was so sweet. She stayed late to give me a Ouidad cut and I so appreciated it. Very impressed…read morewith her skill and knowledge of curly hair. I feel like I have found the perfect salon in Charlotte and a new friend.

I've been going to Rosanna for over 2 years now. She always listens to what I want and offers…read moreprofessional insight, is very welcoming , friendly, skilled and offers great transformations. I feel like a new person when leaving her hair salon. I get so many compliments on may hair.

Rosanna does an excellent job, is reasonably priced, and is just overall a nice person.read more

NoMa is the best salon in Waxhaw! Their new space is so unique and fun. Angie is not only a…read morefantastic stylist, but a dedicated small business owner that gives her whole heart to the salon, the other stylists, and all of the clients. I highly recommend NoMa Hair & Skin Studio

They absolutely botched my haircut here to the point of it being unfixable. In addition, they were…read morevaping inside. There are random chunks of short hair throughout. Please save yourself the trouble and don't go here.

I was really disappointed by my experience at this salon. The atmosphere felt unwelcoming and…read morejudgmental rather than professional or kind. It also became clear that the owner encourages staff to only accept or prioritize "high-end" clients who fit a certain image, which I found very discouraging. For example, the owner prioritizes hair extension services as if it's a high end salon in New York City. On top of that, it was uncomfortable to hear clients being discussed after they left -- something that should never happen in a professional environment. There's been a lot of staff turnover recently, and it's not hard to understand why. It's sad to see this kind of culture in a small community like Waxhaw, where most salons take pride in treating everyone with respect.

I am so glad I found The Parlor! I see Katie and she does such a beautiful job with my fine, blonde…read morehair. The salon itself is beautiful and everyone is so friendly. I've been able to get an appointment easily around my busy schedule. My hair has grown so much and gotten much healthier while maintaining my blonde. I'm so glad I found The Parlor!