I was a patient of Michael Martyn, MD, and my experience with his care was extremely disappointing…read moreand concerning. My first visit was in December 2025. When Dr. Martyn entered the room, his appearance and demeanor immediately raised concerns about professionalism. I explained in detail that my ears retain moisture, which causes frequent wax buildup and infections. I also explained that my father and I share this condition and that his ENT successfully prescribed Sulfacetamide Otic capsules, which had also worked for me in the past. I specifically requested this medication. Instead, Dr. Martyn prescribed an antibiotic containing amoxicillin, despite my medical chart clearly stating that I am allergic to penicillin. Because of this error, it took two weeks for a replacement prescription to be sent. I took the antibiotic for 28 days, during which there was no improvement in my infection, and the left side of my face became swollen. When I contacted the office again to request the Sulfacetamide Otic capsules, I was told Dr. Martyn wanted me to come back in for another visit. My second appointment was in early January 2026. During this visit, it became clear that Dr. Martyn had not reviewed my chart thoroughly and was unaware of previous communications I had with his medical assistant, Chelsea Lenegar, despite her confirming she documented my medication request in my file. Dr. Martyn then recommended a compound pharmacy (Crosby) and stated he would send the prescription. My appointment was on a Monday, yet I received no confirmation the following day. I called multiple times throughout the week and could not reach anyone. After leaving several messages, Chelsea eventually informed me that Dr. Martyn was in surgery and had not yet signed off on my prescription, assuring me I would hear back by Friday. I did not. By the following Monday, I still had no update. At this point, my condition had worsened, my face was visibly swollen, and there was no sense of urgency from the office. I was forced to escalate the issue to Jessica Kondy, a supervisor above both Chelsea Lenegar and Dr. Martyn. Only two weeks later, I was informed that Dr. Martyn had finally reviewed my file and stated he would need either a photo of the medication bottle or a prior prescription and that he "probably" could prescribe it. After weeks of waiting, worsening symptoms, and repeated follow-ups, being told he might be able to help was unacceptable. This experience made me feel that my care was consistently deprioritized. As an African American patient, I could not help but feel dismissed and unheard throughout this process. Regardless of intent, the lack of responsiveness, organization, and urgency reflects very poorly on patient care and safety. I would not recommend Dr. Michael Martyn to others, especially those needing attentive, timely, and compassionate care. He is racist towards African American and will not care about your needs

I was diagnosed with Covid on February 13th. On February 15th I woke up with extreme pressure in my…read moreleft ear and no hearing. My right ear had slight pressure and muffled hearing My primary doctor referred me to Ohio ENT. I saw Dr Lowery today, March 14th and he was so kind and compassionate and explained everything in detail to me so I understood what he was going to do. He did a myringotomy and it was painful but it also was instant relief. The pressure is just about gone and I have regained most of my hearing. I actually cried in my car on my way home I was so happy I highly recommend Ohio ENT and Dr Lowery!

Dr. Willet has been great towards me. I've seen him several times with various medical needs from…read moremy hearing test to my thyroid nodule removal surgery to check a symptom of cancer. My only small complaint is he can be a little too lukewarm in his behavior during our interviews. I understand professionalism but there should be more casualness in our conversation. I wish doctors would allow some more time for questions and answers. Some of us are slower thinkers to develop a thought to ask or answer.

Great experience. Was able to get hearing aids and they helped us get a discount through our…read moreinsurance. I highly recommend using them for your hearing needs.

My parents have been going to Echo for years. I now continue to go with my moms hearing aids. She…read morehas dementia but Karyn has always been able to help us especially when a caregiver breaks the tubing. I can stop by and get it fixed usually right away. I would highly recommend them as they are honest and efficient.

Baby K has been coming here for some speech issues, and the staff are great. Front desk is…read morefriendly, Miss Sarah is super sweet with K and she has made a lot of progress while having tons of fun. My ex got hearing aids here years ago and I remember her saying how much she liked the place. Odd parking- a few spots out front, most up in the rear- but you still have to come down to the front door to get in, hard if you're older or the weather is bad. Fronts two busy streets, at least at rush hour.

After a couple years of speaking extremely loud, asking people to repeat themselves, and saying…read more"huh?" over and over throughout the day, it was time to face the facts. I have a hearing problem, a serious one. Three years of prescription medications, wholistic treatments, laying of hands/prayer, and two different ENT specialists, it was time for a real solution. A quick Yelp search points me in this direction. The reviews were a little confusing, I wasn't sure if this office only served children. One phone call explained the available services and scheduled an appointment with an audiologists within two days. It's not just for kids with speech problems. The building itself is also confusing. There is a playground which gives it an elementary school feel. Once inside it is a regular office building. Rebecca Lockhart is her name. This is one of the best doctor visits I have ever had in my life. Actually, I'm not sure if audiologists are considered doctors. Regardless, she was so kind, knowledgeable, and understanding. She administered every test possible. Ringing, buzzing, humming, graphs, charts, and so on. My hearing was not only tested but I was educated on how hearing and ears work! Basically, I've been misdiagnosed by two specialists, it's not a eustachian tube problem but a cochlea issue. I have irreversible hearing loss in one ear. I'm mad, sad, and way too vain to accept the idea of needing a hearing aide. Jessica comforted me, (I'm broken-hearted, I'm too young for this, yes I'm vain and shallow) schooled me on the types/prices of hearing aides and let me try one out. She also set an appointment with an "ear only" specialist for a second medical opinion. I will forever remember her for the care and compassion she showed. In closing, if you have any issues with your hearing, I strongly recommend you come here and visit Jessica Lockhart. She is very thorough, not only with the office exam but also with follow up care. One last thing, I wasn't aware that most health insurance companies do not cover hearing aides. Total B.S.! I need to find out who I complain to about this!

Great staff! I have been cared for by Dr. Good, and she's great, explaining every aspect of my…read morehearing issues. Very responsive office.

These folks have literally changed my life. I have seen Dr. Forrest for several years for treatment…read moreof spasmodic dysphonia. I suffered for over 20 years with laryngeal spasms that negatively impacted my professional life. With treatment, I have almost normal speech patterns and feel so much happier with my life. Thank you OSU Dept. of Otolaryngology!