Very unprofessional, if you don't book with them the lady will tell you to "never book with them…read moreagain" don't recommend!

This past weekend was our first time using Party Rental outlet. I reached out for tables, chairs…read moreand linens a month prior then added a 20x30 tent the week of our event without any problem. They were able to easily accommodate the updated request. Service and replies to texts were prompt. We were slated to have it all delivered the Friday before our Saturday event, but the tables/chairs and linens all arrived Thursday which was nice. My only little complaint would be that one of the tables was slightly busted up around the edges and kind of sharp. Thankfully we didn't end up needing it anyway. So good idea to check over the delivery in case that would be an issue for you. The arrived promptly with our tent the Friday morning and set up and take down Sunday was a breeze. Prices were all very reasonable and we would use them again for future events.

Very friendly service. There was an issue with my original order but Luke reached out with another…read moreoption and offered a partial refund for the mishap. Have recommended to friends and family!

I've used MM Jumpers for the past 3 years and they have been awesome. Always communicative and…read moreprofessional. One time I had to order a last minute bounce house when the other company we originally went with never showed up. I booked it and they got it there in 2 hours. This company is amazing, I can't recommend them enough.

Always dependable and on time. We have rented from them multiple times and they never disappoint!…read moreMany times they come early and leave the jumper late. Will always rent our kids party jumpers from them.

Vanissa and her team were amazing! I was looking for a Photo Booth for our high school prom at…read moreGilroy Gardens and was fortunate enough to stumble upon Junebug. From the very beginning, Vanissa was attentive, quick to respond and extremely accommodating when it came to payment from a school. She checked in with me every step of the way, checking in about the backdrop options, the photo strip designs and more. She was even able to use our invite to design the photo strip and it turned out so cute! The day of the event, Vanissa checked in with me in the morning to check the placement of the Photo Booth. She was extremely communicative, punctual, and overall just amazing! Junebug was great with our students and their props were such a great touch! Our kids loved being able to capture these special memories both digitally and printed! I would absolutely recommend them to anyone and look forward to using Junebug for future events.

We've used Junebug Events on two separate occasions, and both experiences were excellent. Their…read morepricing is reasonable, and the quality of the tables, chairs, linens and umbrellas were good. Delivery and pickup were right on time, which made planning our events much less stressful. Something else that stands out with Junebug Events is their responsiveness. They are quick to reply to emails and were available to chat over the phone as needed. It's clear they value good customer service! I highly recommend them for anyone planning an event. We'll definitely be using them again.

Thank you South Bay Party Rentals for coming through for my daughter's bday party! This company was…read moreresponsive, reliable, and the pricing was very fair! I love that they had our canopy set up a day before our party, and took it down the day after. Not only was their professionalism was beyond their service, but they also took the time to organize some of our stuff that didn't belong to them. Now that's excellent customer service!

They are punctual , very clean & great customer service will definitely book again! :)read more

My husband and I had the absolute pleasure of working with White Rabbit Events for our wedding in…read moreJune of 2021. I cannot express how thrilled we were with their services, professionalism, and overall energy! From the moment we contacted them, it was clear that we were in capable hands and what they created for our special evening was absolute MAGIC! Jamie and Eric went above and beyond to ensure that our wedding décor was nothing short of spectacular. We wanted to create a unique and cozy atmosphere, while providing additional seating for our guests and they delivered in spades. Two months advance, Jamie presented us with multiple seating arrangement options with various couches, pillows, and additional decor to supplement each space. Their selection of couches, chairs, rugs, and custom decor was extensive. Every piece was handpicked to fit the vibe of our event. We were able to provide feedback and then together landed on how each area would look and feel, and finalized each item from their inventory. What truly stood out was the level of customization they offered. They took the time to understand our vision and provided multiple options that aligned with it. Even more impressively, White Rabbit provided us with gorgeous, custom signs for the entire event. Knowing our color scheme and decor direction, Jamie took the initiative to design signage and frame everything so it was wedding day ready! On the day of our wedding, the delivery and set up was absolutely seamless. I didn't have to worry about anything. When we finally saw everything set up, we were in awe. The décor completely transformed our venue (a family ranch property in Auburn, CA) into a dreamy, romantic space that left our guests raving about it. It was more than we ever could have imagined. I can't thank Jamie and Eric enough for their incredible service, attention to detail, and their ability to turn our wedding into a truly memorable experience. They were transparent and upfront about costs, which made the planning process smooth. Timely and trustworthy on the day of the event. Quick and efficient on the day of clean up. An absolute dream. If you're looking for a rental company that takes the stress out of event planning and leaves you thinking "Wow, that was so easy!", look no further. They are the cream of the crop. An absolute pleasure to work with, and I truly look forward to using their services again in the future.

I cannot say enough positive things about this company. This is the kind of business I'm happy to…read moresupport, a wife and husband with young kids who want to help make someone else's event special. In the world of party rentals, we found there were many others who would gouge for transportation fees or have enormous minimums that smaller parties cannot afford. We were able to do our event between $500 - $1000 and have the furniture and additions needed to make it look like the 1890s London space we were looking for. During the process, they recommended extra items and also advised against pieces that didn't fit with our theme. I really appreciated how ethical they were and how trustworthy. They came to deliver our items at the appointed date and time on the weekend and picked up the next day. And what's even better? They put them exactly where we needed them! Another local company (won't mention the name) brought the other items hours late and dumped them at the base of our driveway. The difference between White Rabbit and the other Santa Cruz company were astounding, and not in a good way. I highly recommend White Rabbit and no, I was not paid to leave this rating. I'm just that impressed with how wonderful they made my husband's 60th birthday.

I've been a loyal customer of M&M Party Rentals for many years -- I even got all my wedding rentals…read morehere. Their inventory has always been a bit old and worn down, but the staff used to make up for it with decent customer service. Unfortunately, that's no longer the case. I recently rented a hot dog machine for a school event. After setting everything up and loading all the hot dogs, the machine worked for about 10 seconds and then completely stopped -- no power, no light. We tried different outlets and even moved everything to another area with working electricity, but it still wouldn't turn on. This caused a major setback during the school function, and we had to scramble to feed the kids another way. I called during the incident for help but they were closed. After the event I called again and explained what happened. They told me to bring it back and that I'd receive a full refund. I did exactly that. When I dropped it off, Mayra said she'd refund it back to my card -- no problem. A short while later, she called saying they plugged it in and it worked for them. We had a polite conversation about how strange that was, but she never mentioned canceling my refund. It's now been 6 days, and no refund has been issued. I've left messages and never received a call back. When I finally reached someone named Ana, I was told she had to "check with the owner" to see if they even wanted to give me a refund -- and that she wouldn't be back for several days. At this point, it's not even about the money -- it's about principle and professionalism. I've supported this local business for years, but it's disappointing to see how they now dodge calls and treat loyal customers. A small issue could have been resolved quickly with honesty and good service. It's truly sad to say, but I'll be taking my business elsewhere -- somewhere that values integrity over keeping a few extra dollars. I wish them well, but I hope they use the money they kept from me to finally replace that old, faulty machine.

We rented tables, chairs, tablecloths, and a dance floor for our event, but were very disappointed…read more The 12x12 dance floor they recommended was far too small for our guest count, and when we set it up, pieces were missing so it couldn't be used. One of the tablecloths was also the wrong size. When I called to request a refund for the unusable dance floor, I was told it was our fault and even that we had asked for it without all the pieces, which was both rude and unreasonable. I hope they improve quality checks, recommendations, and customer service in the future. We will not be using this company in the future.

Customer service is very nice and helpful, they are quick to respond if you're having trouble…read moregetting other places to call back. The one downside is they are pricey. Their delivery fee to a neighboring city was high (several hundred dollars) and non-negotiable, the canopy could have been purchased on Amazon for less money then the rental. Their quote for our particular rental came in $1400 higher than competitors which we felt was significant. It could be that they are amazing at the events they supply rentals for, but my suggestion would be to get a comparison quote for the same items from another rental company.

As we showed up to California to our destination wedding venue, we realized our silverware had been…read moreleft in Texas in a "too heavy" suitcase. I called A to Z, and they were absolutely fantastic to work with and had beautiful silverware (a lovely ornate antique set that fit with the eclectic vibe I was already going for) at a reasonable price. Since we would be leaving for our venue in Big Sur at 8AM and staying the night, they were accommodating with our limited needs for a pick up/drop off time. Upon getting to our venue the day before the wedding, we also realized the tables were not as pictured and would need tablecloths! A to Z was - once again - very accommodating and quickly added tablecloths to the order, used a credit card on file, and my brother-in-law picked them up within hours. For the other silverware renters, we ended up (unknowingly) returning less silverware than we rented. The fee was reasonable (maybe $30 for 10 pieces), and A to Z was very nice about the situation. I just didn't realize that we needed to give very explicit instructions to the waitstaff about gathering trash, and maybe we should have checked the trash at the end of the night. Just a heads-up to other large events!

We had them come to our daycare twice. One time for Christmas. Santa and an elf, then another time…read morewith cinderella. Cute show.

I only have wonderful things to say about Sara! From the very first contact, everything was easy…read moreand straightforward. On the day of my daughter's birthday, just 40 minutes before the party, she had an accident and needed to go to the hospital for stitches. Even in the middle of all the pre-party chaos, Sara kindly took my call and offered me great options. Since she had another event scheduled right after ours, we decided to keep the original plan. We had about 15 kids at the party, and Sara made sure every single one of them felt included and had fun, from face painting, to the parachute games, to the balloon creations. The kids had an AMAZING time, and every parent there complimented her work. I 100% recommend Sara, and without a doubt, I'll be booking her again for our next party!