Andres is super cool and helpful and he found me some cool tops for the warm weather in NYC. They…read morehave so many great options for all types of shapes and sizes.

This is such a great Athleta!…read more The floorplan is super open and the sale section is huge. It was easy to browse and the sales people were helpful, but not pushy at all. I had to make an exchange for a different size. I looked around a bit and found the pants I wanted in the sales section! The cashier was super helpful in giving me a refund for my online order, since the pants are cheaper now than when I bought them. Then, she did a separate transaction for the new pants and explained the whole process to me. I was very happy with my shopping experience and will definitely be back!

My first time at Aritzia was at a small DC boutique that left me feeling overwhelmed. I'm glad I…read moregave Aritzia another shot because this visit was one of the most personalized and fun shopping experiences I've had in a while. The SoHo store is one of three flagship stores in NYC. The bi-level space features a communal fitting area with individual mirror-less rooms and a central showcase area with mirrors and a comfy couch for anyone waiting. Normally, I'm not a fan of the communal try-on setup, but it worked because the space wasn't crowded. The lighting was also perfect. The store employees were plentiful and friendly. They each sported their own unique styles, so apparently there's no dress code at Aritzia. Waverly and Tyra were fantastic and helped me with sizing and styling. I went in looking for work pants and found a pair that fit nicely along with a cute multifunctional top. The pants ran small, so I sized up. I received a token for a beverage from the in-store coffee counter with my purchase, which was an unexpected treat. I loved the cute shopping bag too. Tips and Things to Know Before You Shop Here: * Sale items can only be returned for store credit. * Shop mid-week during off-peak hours, like I did, for a calmer shopping experience when the store isn't crowded.

Really nice experience on an uncrowded weekday! A friendly staff helped me bring my items to the…read morefitting room! Honestly she was so friendly, I usually do my own thing so didn't realize the sales staff are so helpful. I got a token for their cafe downstairs with a $200+ purchase. I got the canele and it was so delicious. Completely changed my mind on caneles because I had a dry one years ago and was convinced caneles suck. Who would've thought the best canele I had was at the aritzia cafe ? It was pretty pricey at $7 for each one but they look bigger than the average canele. If anyone knows where aritzia sources their canele, let me know. Otherwises I might have to end up making my own because $7 in this economy?

Dear Banana Republic Customer Service,…read more I am writing to share one of the most embarrassing and upsetting customer service experiences I have ever had at one of your stores. I have been a loyal customer of the Banana Republic location at 101 Liberty St. #1420, New York, NY 10006, as it is conveniently located near my office. About a week ago, I purchased a pair of off-white jeans. They only had one pair available in my size. When the sales associate brought them to me, I noticed visible dirty marks around both front pockets and on the back of the jeans. I asked whether another pair was available, but I was told there was not. Because I was in a hurry, I decided to purchase them anyway. On July 30, I returned to the store because I had decided not to wear the jeans and wanted to return them. As soon as I showed them to one of the sales associates, she immediately asked whether I had worn them. I explained that I had not and reminded her that the jeans already had those marks when I purchased them. She said she needed to call the manager. When the manager arrived, she did not introduce herself or greet me. Instead, her first question was, "Did you wear these pants?" Before responding, I simply said, "Good afternoon," because I expected at least a basic level of courtesy. She then told me the store could not accept the return because of the condition of the jeans. Once again, I explained that the marks were already there when I purchased them. Rather than handling the situation privately and professionally, the manager walked over to another display table, held up a different pair of jeans in front of other customers, and loudly stated, "This is how the pants should look when they haven't been worn." At that moment, I felt publicly accused of being dishonest. I told her that this conversation should not be taking place in front of other customers because it was humiliating and inappropriate. I left the store feeling embarrassed, disrespected, and unfairly judged. As a Latino Black man, the interaction left me feeling profiled and treated differently. While I cannot speak to anyone's intent, the way I was approached, questioned, and publicly challenged made me feel discriminated against. Every customer deserves to be treated with dignity, respect, and professionalism, especially when there is no evidence of wrongdoing. I am not only disappointed by the outcome but also by the manner in which I was treated. Regardless of the store's return policy, there is a respectful and private way to handle concerns with a customer. Unfortunately, that did not happen. I would appreciate being contacted by someone from your Customer Relations team to discuss this experience and the conduct of the store manager. I believe this matter deserves review so that no other customer has a similar experience.

Wow, the store associates here go above and beyond! They hunted down the last pair of shoes in my…read moresize just to find me the perfect fit, even though they had to check nearly every display in the store. This is by far true most expansive BR I've ever seen, with a variety of styles and pieces. And it even has an elevator!

Store looks great. The inside were clean, organized, and with variety of options. I remember i used…read moreto wear levi's when i was little and it was known for longevity and durability. I checked on couple of jeans, and the price tags were like 100+. I was so surprised that it went from affordability to status quo product. I don't think i would spend that much for a pair of jeans... I think i can get affordable and durable jeans for 1/3 of its price tags elsewhere...

I shopped early for Christmas and now because of that, Levi's will not exchange or give me store…read morecredit for the wrong size that was purchased! Terrible customer service. I will never buy from Levi's again.

Largest Uniqlo I've been to as of YET! But then again, I mostly shop online hehe…read more This one was packed and full but so much to look at and shop. The only crazy thing was the lines for the fitting room which we ended skipping and just gambling on the size. LOVE that you can customize any Uniqlo items and make them your own. You can do prints and embroidery, so much fun! Anything is customizable and I can't wait to give this a try. Lots of things on sale but also love their checkout system. It goes by weight and detection, very similar to zara. Overall, I'm a huge fan of Uniqlo and loved this storefront!

The Uniqlo SoHo is unique because it was experimentally the very first store ever built outside of…read moreJapan. It's also the birthplace of RE.UNIQLO Studio, where you can get mending, sashiko stitching, or custom Japanese embroidery to give clothes a second life and you can get exclusive upcycled pieces. Unlike the larger scaled, more tourist-leaning 5th Avenue Store, Soho has the downtown loft street culture, history, and artistic heart. One star off for a rude staff people who not only wouldn't get out of my way, but she purposely got in my way once I passed her. Like this is the 405 or something.

I needed some new cologne, and after a few weeks of online sleuthing and visits to a few SoHo…read moreboutiques, I was pretty confident Bloomingdale's was the right destination. Even though I had a scent picked out, the folks on the main floor were very helpful, taking time to explain more and suggesting a few different brands for me to try before making my final choice. The store itself is clean and organized, with helpful staff and signage throughout. Items are grouped by section and brand, and there's no clutter or random inventory strewn about like you might find in some big box stores. I found the experience a little intimidating at first, even just for browsing given the higher price point for everything. But still a solid shopping destination!

The store has a new look!!!! They have skims on the 3rd…read morefloor Loving the new selection the store is bringing The service is really top notch and sweet everyone is helpful and lots of bathrooms if needed But they have a 40 carrots good gelato Plus you earn some amazing points and gift cards when shop

I decided to finally try on some leggings from this brand after over a year of seeing their…read morecommercials on TV and Instagram. After coming to the store, I gotta say, the service is amazing. The staff is patient, accommodating, and helpful. You don't feel pressured to get anything. The selection is definitely less than what is available online, but either way still a good selection since you can get a good idea of what works for you. I've been a regular wearer of Lululemon, but wanted to venture out and see what else was out there. Price point-wise - around the same, if not slightly more affordable (but not by much). And I must say I love this brand more than the Alo Yoga leggings I've had. In the end, I love their All the Feels leggings and bought a pair of workout leggings that I was eyeing on their website for a while (and that I got to try in person). Will definitely be back for more in the future.

S'more nice items at Reiss of London on Bleecker Street. A bit pricey with mostly small sizes…read more Sales associates are quite nice and knowledgeable.

We had a terrible experience with this store. After purchasing a men's jacket (amongst many other…read moreitems), we prepaid for tailoring and then it got stuck when the tailor refused to alter the item for the agreed upon rate. After 6 weeks of trying to resolve the situation, hours of phone calls, and a rotating door of employees who did not follow up or fulfill their promises, we finally got a refund. They are disorganized and I would never shop there again.