Horrible customer service!!! Many employees working and from what I picked up on maybe the main owner of that store? Not a single person greeted me, asked if I needed help nothing. I did buy some things and the guy who cashed me out could not have been ruder! Very monotone voice, wouldn't even look up when talking to me, didn't say thank you or have a good day or anything. I've never felt so out of place! I hate that I spent money at this location because they do not deserve the business. read more

Just called to see if my pants were ready to be picked up after having them hemmed. Employee who answered was rude and bothered that I did so. "Did you get an email!?" I didn't know that was the process and it had been a couple weeks since I dropped it off. Isn't it normal to call to check before I drive down there from the other side of the island. Interesting store culture. I have felt this vibe more than once while on the store. They did have an amazing couple of people working there but this call was so bad. She hung up on me as I was asking her another question. I think you guys can do better. read more

Stopped by the store today and unfortunately didn't receive the level of customer service I expected. The employee working seemed disengaged and not very willing to assist. It gave the impression that she didn't want to be there, which affected the overall experience. read more

Great customer service!! While we were in Wailea, we checked in for local merchandise a couple times. Robin and all the other customer service representatives were all very friendly, knowledgeable, and welcoming to my husband and I each and every time we stopped in. We did end up spending a lot of money on the local merch that we used as gifts for family and friends, which was very much appreciated by all. We definitely will be back on our next trip! read more

The service was so nice here!! I had a great experience shopping at this location. They had the Hawaii merch here in a variety of styles and sizes for both men and women (two racks located right before the dressing room). The sales reps acknowledged me when I entered the store, helped me right away, and assisted me when I needed to try a few things in the dressing room. The designs I saw were mainly the Shaka, pineapple, and the Hawaiian islands for the special Hawaii merchandise. Most of the merchandise were long sleeves, leggings, and hoodies, but I think it just depends on the time of the year and what they decide to screen print. The leggings were the high rise align 7/8th length style, and the design is printed on the lower calf. For tops, I saw both short sleeve and long sleeve swiftlys in white with both the Shaka and pineapple design. And for sweaters, I only saw pink cropped scubas with the Hawaii islands design. For men, I saw short sleeve metal vent tees with the Shaka and running shorts with the island design. I also saw leggings for men as well (island design). read more

Lululemon Store - They have lots of Hawaii merch here - Dec 2023 - Sports Wear Near Me - Kihei, Hawaii

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Great service today from Gigi! She really took the time to help me get exactly what I needed.

Nice customer service. The fitting rooms were clean. Sales associates were helpful. Lots of fitness legging options.

This was a really nice Lululemon. They had a good variety of men's and women's fits and a good selection of colors as well. We love that the Hawaii locations have some special screen printed options with exclusive graphics. We just wish their were more size and color options because they're so cool. Keep your eyes out for the sale racks, there were a couple in women's fits and the men's was mixed in on a shelf. You can find some awesome deals. read more

Lululemon Store - Sports Wear Near Me - Kihei, Hawaii

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We spontaneously walked into Lululemon this weekend and walked out as super happy campers. Cass was phenomenal and an absolute delight. She was thorough, patient and incredibly pleasant to interact with. Shopping can be a dreadful experience to some, but Cass's warmth, resourcefulness and kindness immediately put my party at ease. If you're in the market for some new clothes, check out Lululemon Wailea Store at the Shops - you won't regret it :) read more

Lulu at the Wailea shops can't be stopped. The day after Christmas mayhem went smooth and without hiccups. They were helpful, courteous and on their game. The lines moved quick and the selection was plentiful. Got some good deals and we were in and out and back to our vacation in under an hour. read more

Top notch service from Annabelle. I told her my size and items I was searching for re: Lulu Hawaii exclusive items. She informed me that they were going to unpack the items later and took my name & number. She called me the following day & voila- I have my items. Amazing service! My suggestion is be patient & nice to the employees as I'm sure they're inundated with requests for the Hawaii exclusive items. Leave you name & number AND be ready to pick it up by the end of the day that you receive the call as they will hold your items only for that day. Mahalo lululemon wailea read more

Lululemon Store - Long sleeve Swiftly tech shirt w/shaka Remember to add an additional $10 for the decal= $88 - Sports Wear Near Me - Kihei, Hawaii

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Coming from a loyal lululemon athletica customer/fan/maybe addict (haha), this Wailea store stands out from the countless other locations I've shopped at all over the world. The customer service is wonderful! They do right by sharing that Aloha Spirit to everyone who walks through their doors. My most recent visit was right before the holidays (Nov 2021), when I was back on island for a few weeks. A big thank you to Natasha and Anna for their genuine kindness, and for making my shopping experience a very pleasant one! They each helped my husband and I on two separate days we stopped in. Now I was a little bummed and disappointed that they stopped doing their custom Hawaii lululemon decals/screen-printing on almost any new article of clothing you purchase there. The last time we were on island in Nov 2019 (pre-Covid), they still offered this awesome service! They still sell some items with their Hawaii lululemon decals, but it's whatever they choose to have them on, so it may not be a style or article of clothing you want, and it may not be available in your size. You're kind of just left to see if you get lucky! They also got rid of my favorite one that said "Aloha" with the lululemon logo on it. Major bummer... Overall, the store is bright, clean, modern, inviting, and of course it's got that lululemon vibe, but they've also got friendly customer service and lots of Aloha at this one. So save some room in your luggage if you're a visitor and want to get your lulu fix in paradise! read more

Not all Hawaii lululemon stores carry the local "Hawaii" lulu merchandise so if you're reading this review and you're close to The Shops at Wailea, you should check out their stuff, they get new "Hawaii" items every day so if they know what you want, they can help you shop! read more

Love love love Lululemon! It is literally the crack of active wear! Once you try one on, you will know what all the hubbub is about. The new buttery soft line is amazing. Plus I love coming to this location. Also if you haven't tried their face masks, you should. Feels great on your face! read more

Great location in an outdoor mall with easy parking in a pay lot. The lot gives you an hour free and 3 hours with validation (simply spend $25.00 at any of the shops in th I'll let the photos speak for themselves and keep it short and sweet. Well stocked in variety, color, and sizes for both men and women. Good customer service. Normal Lululemon prices. Small sale selection. Some wonderful items (Aloha caps, tanks, etc.) exclusive to Lululemon, Hawaii sold here. read more

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This store really caters to people size 12 and under. I think the young folks working there may not understand that many folks size 14 and up also like to work out in this brand. Very few size 14 selections and no options larger than that. Twice now when shopping in this store (2023 and 2024 vacations) I have been ignored, while smaller perhaps fitter folks were sought out by the staff to help them. I will say one of the staff was friendly and helpful so seek out the one staffer smiling to get assistance. read more

Small narrow store with surprising amount of things. Helpful service, with a few items I can't find at home or online like the everywhere belt bag in small and large black. Had a small selection of Hawaii only items too. read more

When visiting from the Main land it's a must to go shopping and take advantage of the 4% tax. I come from San Francisco and our sales tax is 10%!! Anyways it's a bit smaller in size compared to most Lululemon stores but you know what they say good things come in small packages. If your a lulu lover take advantage of the Alohe decals you can add on to your shirts and sweaters. I think it's about $10 but worth it if you love lulu and Hawaii. Also great customer service. read more

Lululemon Store - On my scuba sweater - Sports Wear Near Me - Kihei, Hawaii

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Customer service was on point. Loved their selection of the Aloha collection. Easy parking

In A Nutshell: -I've never shopped at Lululemon ever before, but since I needed some good swim trunks my wife convinced me to check this store out in Wailea. -It's tucked away inside The Shops at Wailea, which looks like a collection of luxury brands. -I always thought that Lululemon only sold women's clothes, but I was pleasantly surprised of the men's athletic gear. -I ended up buying a nice pair of navy blue swim trunks. -The service here was very friendly. -Being a veteran, I always ask for a military discount & I was blown away by the fact that Lululemon actually gives 25% off! Overall, now that I'm in the system, I'll definitely shop at Lululemon more often, especially w/ a 25% savings rate. read more

Family and I are on vacation and we are a fan of lululemon. This store was set up nice and got a brand new batch of custom Hawaii clothing in. My dad and I went to the store and came out with about 9 pieces of clothing for $900. The staff was very friendly and helped us with what we needed. Would recommend visiting this store when in the area. Aloha! read more

The special decal options in this store are super cute! For $10 extra, you can purchase items unique to Hawaii stores. It's in a lovely outdoor shopping area in Wailea. One of my favorite Lulu locations. read more

great selection of clothes and really kind employees. I did have a weird interaction with a person after trying to make a rerun. the entire time i felt like if she thought i couldn't afford the item and that's why i was returning it or something. i hope that the educator who helped me has a better day and that no one else feels as judged as i did read more

This particular LuluLemon is a great store for stocking lots of stuff and in all the sizes. We just can't have enough of LL because their clothings are sporty, youthful, but at the same time glamorous and timeless. read more

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Top notch staff every single time we go in there. We always feel welcomed and are treated with dignity and respect. We love that store and highly recommend it! read more

Store was amazing and staff was great. Robin was super helpful and got me right! Great products all around.

tiny store, minimal merchandise. they had a couple hi inspired items which i found neat. but of course their sizing is soo small

This store carries a pretty full line of Lulu wear. It's upstairs near the parking gates side front. Staff is amazing, hours are good and convenient. The free Saturday classes have variety and are pretty packed. Great for locals or tourist, all levels. Honolulu coffee is right next door if you bring a friend and want to hang out and chat. Some web info is outdated. It's not an outlet store. It used to be a smaller pop up store with limited hours but not this past year! My favorites are the yoga pants and jog bra tops. Free to be bra, time to sweat crops. You will love this store! ~ Aloha! House read more

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Erin and MaryLynn are amazing!!! Professional, friendly and caring. When I was there it was crowded. One female guest was rude, disrespectful and non-compliant regarding the mask situation. Erin was very courteous while this women was behaving like a "Karen". I've witness A lot of this type of behavior from travelers. Acting like entitled spoiled children. Lulu Lemon management, I hope you realize that these 2 women are gems and make your Wailea location a special experience for me read more

We were in the area and decided to get a souvenir, I got 2.5 hotty hot shorts in size 2 with the Hawaii islands on the side (black). I had to ask and got luck bc a shipment just got there for 4th of July. The workers were extremely nice and just great energy around the store! I don't know if I got luck but I had a good time at this Lulu. read more

This Lululemon location is very strange. The employees never greet locals and only cater to tourists. I am a die hard lululemon fan and I likely spend around $100-$200 each time I visit. It's almost like the employees disregard my presence because I'm not a "tourist" with vacation money. Go to the Lahaina location if you're from the islands. They treat you better. The customer service here sucks. read more

This is my go-to place to get leggings and athletic wear. I have plenty of pants already but once I heard that there are custom Hawaii leggings, I was so excited. I walked in and was immediately greeted with warm smiles. The worker told me that they can print different designs specific to Hawaii on any of the pants. The only condition was that the more seams it has, the variety becomes limited. Either way, the designs are so cool and I love all of them. The only downside is that lulu leggings, in general, are expensive. However, the quality of those leggings are worth the investment. Definitely worth checking out if you are visiting the islands. read more

I came here with my husband to get him his first pair of lulus and get him hooked. I was walking around the store and felt a male worker following me and watching me the whole time. I've never felt so discriminated upon and feel upset to have to write this review. Regardless my husband is excited to wear his new clothes. read more