I have to say that I have interviewed over 12 appliance repair places. I felt uneasy worth most…read morefrom scams and having multiple business names and then sending different people other than who they told me were coming. Then I had one business that sent someone who was smoking pot before coming into my home. Luke is reliable, professional, respectful, on time, and knowledgeable. We have a huge JennAir fridge and a built in GE Profile connection oven. He was very knowledgeable about all our issues with both these appliances. He was honest and saved me money but telling me not to fix an item but to buy a new one because he could not guarantee that it would stay fixed. I appreciate that. We have him coming back to provide maintenance and will keep having him back when we have any other issues. He works with our schedule. Thank you Luke!

Perfection! We had our dryer go on the fritz…read more Searched and found Luke. Great communication, knowledgeable about the issue, quick to schedule and service (next morning! ), price affordable, showed up early, fixed and finished with maximum efficiency, gave tips to prevent further issues. It's refreshing to find a service technician of this caliber. 10/10 would recommend. You won't be disappointed. Don't know what else to say.

Franklin came very clean with a pleasant personality. I had a noise in my dryer. I couldn't…read morerecreate the noise so he replaced the most common parts to cause noise for a fair price. Unfortunately the noise was still there the next day. Franklin came the following day and took apart the dryer again and found the problem. A cracked blower wheel. The crack must be hard to notice. He gives a 90 day labor warranty on dryers so i was not charged. He didn't even charge me for the blower wheel. This guy isn't going to try to rip you off or tell you parts that are fine need to be replaced. He will be my appliance guy from here on out. He will figure out the problem one way or the other.

I had a great experience with Nice Guy Appliance Repair. Frank, the technician, was on time,…read moreprofessional, knowledgeable, and worked quickly. He was honest about the condition of my Samsung washer and gave realistic expectations about its longevity. I appreciated that he was patient and took the time to answer my follow-up questions thoroughly. My only feedback is regarding the initial communication and scheduling process. I initially left a voicemail and didn't receive a callback until I followed up, but they apologized and were responsive and communicative from that point on. I'm also someone who likes to compare pricing before making a decision, especially in today's economy. I appreciated the effort to answer my questions and provide the information I requested, even though at times I felt my many questions may have been outside of their usual interactions. Overall, I would absolutely recommend Nice Guy Appliance Repair for their quality work, honesty, and knowledgeable technician. I appreciate the service I received and wouldn't hesitate to use them again in the future!!

Would highly recommend this service to everyone who wants a very high quality service with a very…read morereasonable price!!! Victor diagnosed our Washer dryer and refridgerator! explained us in details on whats going on and to whether we even need to repair or do maintenance on it or not! its rare to have a service whose very honest! very different from other services ive encountered so far!! They can expect me as their long term client :D if i needed a home service!!

I would probably avoid this repair service at all costs. We have a Samsung refrigerator that is…read morenotorious for icemaker issues. I reached out to them to fix the problem. In order for me to get them scheduled I had to pre-pay for the replacement icemaker they showed up a few days later replaced the icemaker and supposedly corrected the issue that was causing the melting ice. Two weeks later the I started melting in the problem started all over again they came back out one more time. And sent a new technician. Here we are a month later and we're still experiencing the same problem. I would avoid them at all cost I had to dispute my credit card to get my money back.

Very helpful had what I needed and took the part I ordered wrong very good service , the girls…read morebehind the counter where nice and answered all my question cheerfully and happy

Great inventory and great help in repairing my wash machine. The pricing was way better than online…read moreas we'll.

Robert - from Appliance Hero's SAVED THE DAY!!!…read more Robert is very knowledgeable. He knew what the problem was on my washer, ordered the necessary parts, came back within two days and fixed the problem with excellent. I highly recommend this company - and if you get Robert - you are in good hands, and he works efficiently and cares about the outcome of the production.

If you're in the inland empire and need help with your fridge, avoid this company. My claim began…read moreJanuary 2025 and it's still not resolved in June. Missed appointments, wrong parts ordered, different techs doing the same checks. One of the most disappointing experiences of my life. This company was hired via Home Warranty of America and Whirlpool, who are equally useless when I raised my concerns a number of times over these 5 months. Thrown out food, condiment. Tried using an ice chest. Wish I didn't get warranty and just bought a new fridge. Oh well, next time.

I had an outstanding experience with Steve's Appliance Repair. Their technician came out to…read morediagnose and repair my Samsung dryer, which had already been "fixed" by another company. unsuccessfully. He quickly identified the real issue, explained everything clearly, and made the proper repair on the spot. My dryer has been working perfectly ever since. I really appreciated their professionalism, honesty, and skill. It's a huge relief to find a company that actually gets the job done right the first time. Highly recommend Steve's Appliance Repair to anyone needing reliable service!

My dryer was squeaking during use, and they were able to come out quickly to replace the bearings…read moreand belt, as well as clean out built-up, burned lint inside. They did an excellent job, though the service was a bit pricey.

We walked to Pacific Place inside the Best Buy to look for appliance. The people there were ( and…read moreare ) very helpful and knowledge. We are being helped by Stephen Castellanos, Chris and Brooke. Three of them are doing everything to meet our need and answering our curious questions. Stephen Castellanos is our main guy. He is very friendly and he tries his best to matched price with other stores. He is very patient, professional, engaging. I am sure others are too just as Chris. Chris seems to be the lead team and he makes sure everything is done correctly. We have few changes in our orders; Stephen, Chris and Brooke make sure all are done correctly down to the detail. Highly recommended.

I am very impressed and great full for the help Roberto Aguayo-Gutierrez provided he truly is an…read moreexpert in all the appliances and provided outstanding service. He guided us in our decision making by giving us all the specs and details on each item we purchased

Great service! Called to have dryer repaired, came next day on time. Completed repair quickly. I'm…read morevery happy I called this company I will definitely use them again.

I don't ever leave reviews but something has changed with this company. It's not a verified license…read moreand sure he comes quickly and fixes it, but then the issue comes up again. We used Matt in March 2025 and he came quickly to fix our washer. He replaced the belt and showed us how to. Belts should last 5-7 years. It's broken and shredded again. We tried to get him to come out again and he scheduled for yesterday between 11-1. We gave him the model number so he had the parts days in advance. We asked the day of if it's possible to come closer to 12. He said no and that he could come the next day. During the next day we called to confirm the time and he said he didn't know if he could come and that he doesn't know which parts so maybe next week. After seeing he doesn't have a verified license, I'm glad he's not coming back.

Nicolas was so quick and so fast and honest with me. He was straightforward and the to the point…read more I would recommend him to anyone.

My dryer was making a loud squeaky noise. Called Nicolas Appliance Fix. He Arrived in 1 hour,…read morediagnosed the issue and had the parts on hand to fix the problem. He was very professional and courteous. He even apologized for getting a few pieces of lint on my carpet. I highly recommend Nicolas for appliance repair.

Este señor es un fraudulento manda a su hijo que no sabe o lo hace mal a.propositonye cobra un ojo…read morede la cara y lo deja igual de fregado y cuando le pides el dinero se hace el loco no contesta ya ni te conoce reportenlo al.servicio del gobierno llamado [Name] Bureau Of Household Goods And Services /Complaints Appliances [Mobile] 1 (916) 999-2041 si nadie dice nada nada cambia no es justo que uno le page 90 dólares por reparaciones y que no quede ni en la era ocasión eso ya te dice que lo hacen con maña. Es fraudulento y ratero una vergüenza para la raza.

They take too long for delivery and non-English speaking. Place of business is very packed out. I…read morehave recieved good products from them and the repair service is good as well.