Never in my life have I ever received such exceptional customer service as I did at Maple Ridge…read moreLighting. I recently moved to Maple Ridge from Vancouver and purchased a new condo. The light fixture I had installed above my island was missing hard to find pieces. I went to Maple Ridge Lighting to see if they had the parts I needed. I spoke with an employee named Scott and he was EXTREMELY helpful. He didn't have the parts I needed right then but he took down my number and called me an hour later to let me know they had them waiting for me. Not only was he prompt and courteous but he also did not charge me for the replacement parts. I would recommend Maple Ridge Lighting to anyone and everyone. I will not be going anywhere other than Maple Ridge Lighting for any future lighting needs. Thank You Scott and Maple Ridge Lighting!!!

My experience with maple ridge lighting was not spectacular, their staff was not entirely friendly,…read morenor helpful. The bulb I had brought in for replacement couldn't be replaced for no apparent reason. Staff didn't really answer any questions as to why or where i could go. All of this being after they gave me the wrong one (I brought mine in and she didn't even check the bulbs male end) And had so return it. After several days they had called back with a website I could buy it off. Overall not that pleasant. Will be going elsewhere next time.

Not open on Saturday or Sundays, weekday only open to 5 are you serious!…read more Lots of lightning stores open for customers !

It's a nice place with a good selection of lights and fans…read more Their customer service is lack luster. I've decided to let my buying power speak for me and cancel the order. I don't think that I'll be back :( Lights out Erin (manager) took a sincere interest in my problem with their customer service and has rectified the issue. I am disappointed that the sales person wasn't as keen to ensure my satisfaction but am soothed that someone there cares. I am satisfied with the result. Thank you Erin

I bought very expensive sofa from Yaletown. A warranty problem happened. This company simply…read morerefused to take care of our concern. They were totally abnoxious. Based on my dealings with them, I predicted they will be out of business within two years. Man, was I right or what?

After a long day of shopping for couches, we came here and found Becky. Unlike every other sales…read moreperson we had encountered throughout the day, she knew the inventory, measurements, and every thing we asked her off the top of her head. Absolutely bent over backward for us and was so knowledgeable and helpful, there was no comparison with any other place we had been shopping. The couch selection was very high quality and we could order exactly what we wanted from limitless samples. Super place, amazing service, smarts, and just lovely quality. Shop at the nearby stores, then come see Becky- you will be amazed!

We had the distinct pleasure of meeting with Sarvjeet Singh, Chaman and two other team members in…read moreregards to purchasing lighting fixtures and chandeliers for a custom home in we are building. The level of service and commitment to assisting us in getting exactly the lights we wanted was unbelievable, we visited more than six (6) different show rooms in the lower mainland/Vancouver area looking for the perfect fit. Unfortunately we were met with lack or interest or service, very high pricing, etc. These folks took service and value to the next level, they truly paid attention to our needs, going above and beyond to ensure price, and quality fit our needs. I would recommend going only to meet with Sarvjeet and his team, they don't just care about a "sale" they are in business to build lasting relationships with their clients. They certainly have gained our business and we look forward to working with them in the near future on other projects. Many Thanks and many Best Wishes for continued success to all the folks at SM Lighting & Bath Design. Eric C Abbotsford BC

I'm not quite sure about the negative comments here as they do not reflect the Design Lighting I've…read moreknown since 2002. I have enough knowledge about the history of this company as it grew to what it is today. They are very organized and sales staff are trained to give their absolute best in helping customers. I wonder if the negative comments are for another store named Design Lighting which is definitely not the one in Langley (previous location) and in Surrey (current location). I am not an employee of this company but do business calls regularly. Over the years, I've seen how the staff attended to customers. They are helpful and knowledgeable. Their operation is computerized from day 1. They know their items and their stock position. I'm sharing this because I cannot believe the negative comments I've read. Also, the reviewers are US based customers so I'm wondering if there's a case of mistaken store identity here. Thank you.

Customer service extremely poor. Staff are really unfriendly. I bought three fixtures on sale and…read morewasn't told they were a final sale. The receipt said it but isn't highlighted so didn't realize this until I came back to exchange it for another fixture I'd been considering. The staff on the weekend couldn't over-ride the exchange from a final sale so had to call the manager the next day and make another trip out to make the exchange which was for a more expensive fixture as well. There was only one staff at the front counter that managed to break a smile in the three visits I had to make. Really not impressed at all. Could have found the same on Wayfair with a lot less hassle. Beware if you want to return or exchange anything, they really don't appreciate this.

They are constantly getting our orders wrong and rude to us when we let them know their mistakes…read more Wrong bulbs received, they ignore any notes on our Purchase Orders, and tell us we can write anything we want on our POs, they will ship however they want. Very rude, will not deal with again. Chad was the guy we were dealing with.

We are building a new home, and so needed lots of lights. A friend recommended this lighting place…read morein Aldergrove that I'd never noticed or heard of before. I put together a list of lights needed, and sent it out for quotes to other lighting stores all around the Lower Mainland, big and small. Steve's had the best prices, a mistake-free quote (she even commented that one of my lights had a different finish from all the others, and asked if that was correct, to make sure I wasn't making a mistake), professional, friendly and hassle-free service. I'll be going there again!

Luminosa Light Designs - A True Standout in Service and Dedication…read more Coming in off the street with a quirky, hard-to-solve problem, I wasn't sure what kind of help I'd be able to get. But Carmen at Luminosa Light Designs jumped in without hesitation. After more than 45 years in the construction industry, it's rare -- and refreshing -- to meet someone who offers their time, energy, and expertise without any guarantee of compensation. She tackled the challenge of tracking down a reluctant supplier and worked tirelessly to find a solution and fair pricing. Her passion for what she does, her professionalism, and her deep knowledge of the field are simply unmatched. Thanks to Carmen, I didn't just find a solution -- I found a team I'll be loyal to. I'm not just a customer now -- I'm an advocate for life.

We have been using Luminosa on our renovation projects and found them very knowledgable and…read moreresponsive. We have moved all our lighting business to Luminosa

They have everything and the people know so much! Their…read moreproducts always last forever - a great place for gifts, too.

A nicely laid out store full of a large assortment of unique tools and hardware. Very happy to see…read moresome nice woodworking tools. Sometimes it could be difficult to flag someone down however most of their staff are quite friendly and knowledgeable. Oh and they have complementary coffee!