When we started going to Lumia dental, we were extremely pleased with how friendly and competent they were. It was an added bonus that this was a female owned and run company (of which alas they are still way too few nowadays). Their patient care is excellent and as far as any dental work is concerned, I would highly recommend them. However, as their business grew and expanded, I was starting to worry about what this would mean for their patients. My worries did eventually come true: from a patient based practice, it turned more into a corporate business, and with it, the desire/need for higher profits. As a result, they decided to no longer accept our insurance (Guardian dental, a major dental insurance company) because, according to them, their low fee schedule did not allow them to provide the best care for their patients. Now, that latter is just rethoric, for they were doing an excellent job. Why would that need to stop? No, it was because Guardians fee schedule did not make them enough profit. The way it works is as follows: a dental practice can determine its own fees for various procedures. An insurance company, through collective bargaining, can then negotiate for a reduced schedule for their clients (depending on the local competition). So, accepting an insurance first and foremost means to agree to the collectively bargained fees. While getting less profit, it means a much larger potential client base. This is the power of collective bargaining (which would be so much more effective if health care in the US would be universal, like it is in many other countries and, as a result, also much affordable). For Lumia, however, loyalty to their patients was not deemed as important as getting more profit (perhaps because of the increased costs of having expanded the business) and so they dropped Guardian as one of the accepted insurances. To give one example: our insurance pays the full fee for a cleaning every 4 months. However, they now raised their fee for a cleaning, making us having to pay more than $100 for something that was previously free. And you can guess that with more involved procedures, the out-of-pocket costs gets up even higher. That is why we had to leave Lumia as clients---essentially being pushed out as not being affluent enough clients that do not mind paying much more than they used to---and we now found an equally competent dental clinic in the neighborhood which does accept our insurance. I can only assume that we will not be the only patients leaving the practice, and in the long run, this might seriously damage Lumia (unless they can find enough wealthy clients in the downtown area). read more

Great dentist. Friendly staff. Very modern equipment . I've been coming here for years and recommend it to everyone looking for a great nyc dentist. read more

Best dental office of all time!!! Thorough, clean, reliable, efficient, and everyone's so kindhearted. Always the best I love it here can't wait for my next cleaning read more

I had my first cleaning recently and it was a great experience. The staff is friendly, my hygienist was gentle and thorough. She even provided me some great recommendations for my gum health. A super warm environment. Definitely recommend! read more

Amazing dentistry experience!!! Yanna and dr Ali were amazing!! I hate the dentist normally but they made it amazing

Always a good experience at Lumia Dental. I've been coming here for a few years now and have always gotten great attention and care. Would recommend. read more

Been coming for years and always feel well taken care of, they made having to have a root canal redone a less scary experience. Highly recommend, everyone I've seen has been compassionate and thorough. The front desk is always very helpful and appointment scheduling is the easiest experience I've probably ever had in a medical office. read more

Have been a patient here for years and haven't been happier with a dental practice. I always feel well taken care of by the staff; everyone from the desk staff, hygienists, and dentists are incredibly friendly and helpful. Unless there is a need for further care, my cleanings are thorough and last under an hour. They are available and responsive via text which makes updating insurance or appointments incredibly easy. Truly a great practice. read more

This place is very relaxed. It has comfortable seating, great speakers, and the music is always on point. Staff is friendly and very helpful. In addition to dentistry, this office has an excellent group of hygienists. I was in and out of there within an hour. I've been going here for years and will continue to do so! read more

I had a consultation here and didn't love my experience. The office is very clean and modern, and everyone was quite friendly. But ultimately, I decided not to go with this office because the periodontist had quite a rough touch when charting pocket depths--I have this done all the time so I know it doesn't need to be very painful. They're also quite expensive even with insurance. I'm sure others could have a more positive experience though! read more

As an Black Woman MD, I am VERY particular about my care team. The quality of technique, customer service, pain management, and vibe of the office at Lumia are stellar! I started coming in 2022 after my previous dentist did not address my pain during procedures and had suboptimal results requiring additional work. Dr Han and her team crafted a plan and I've seen so much improvement. Highly recommend! read more

Lumia Dental - From the door I feel relaxed! - Cosmetic Dentists Near Me - New York, New York

Lumia dental in FiDi is so clean and the technology is very up to date. the people are so nice and honest. I recommend!

I'm almost three years at this establishment, from the staff at check in to my dental hygienist, to my actual doctor! They're super stars, so flexible , welcoming and kind! As a Black Woman, I love being in spaces that make me feel like I belong there, not every place has that feel in my experience!! The care they provide is immaculate!! They also have this amazing tv glasses you put on while doing your cleaning! This should be the visit at every dental office! Grateful to be a customer and to be well taken care of during every visit! Thank you to everyone!! read more

Lumia Dental - Always getting a goodie bag too - Cosmetic Dentists Near Me - New York, New York

The staff was friendly and welcoming, and the environment felt clean and professional. Communication was clear, and everything was explained in an easy-to-understand way. Overall, it seems like a well-run place that genuinely cares about patients. read more

Always love coming here! 10/10. Clean and the most friendly staff! Been a customer for several years.

Have had the best and most professional care through lumia! Great and clean space too!

This place is great!!! i love the service and the people they are so nice and efficient. Professional and Quick. Love it here !! read more

Lumia Dental - Cosmetic Dentists Near Me - New York, New York

Lin was excellent and gave me one of the best cleanings I've ever had. She was very careful, thoughtful, and thorough in her approach and explained everything as she was doing it. 10/10 would recommend! read more

Dr. Goodman is incredibly attentive and truly a gem! I couldn't recommend him more. He listened carefully to my concerns and made my Invisalign treatment both effective and efficient. His detailed approach and expertise are truly invaluable. read more

Beautiful office, and good vibes. It doesn't looks like a dental office to me at all. I enjoyed everything they did to me today, without any stress.( I always scared to go to the dentist.) I did my annual dental checkup and basic cleaning. Jackie is very careful and put so much effort to make me feel comfortable the whole time, and she gave me many advices for how to take good care of my gum health. Dr Han is very nice as well, she explained everything very detailed and gave me suggestions to check with a different dentist to make sure everything is fine. This is the best dental experience in my life so far. Highly recommend. read more

Lumia Dental - First time had two during dental checkup. - Cosmetic Dentists Near Me - New York, New York

I absolutely love this place. As someone who hates going to the dentist, I've always found them to be incredibly considerate and thoughtful during my cleanings and checkups. I can't recommend them enough. read more

The hygienist and doctor were excellent - minimized the pain of cleaning that I normally have with other places and suggested a new floss to use to help with the sensitive gums! read more

Best dentist office!!! Everyone is so nice. Dr. Bagga is great - I had dental implants and I'm very happy. I recommend.

I found My hygienist Yelena very patient with my 1st cleaning procedure, comprehensive x-ray and 3D scan with her. Dr. Han is very professional and tried to focus on the top tooth issues that I should tackle first. I think the 3D scan allows her to make a more informed decision instead of just relying on x-rays. Lumia has a clean and relatively new dental office with modern equipment. I feel good to be treated at such a nice dental office. read more

Dr Han was very knowledgeable and amazing! Love the hygienist - everyone is wonderful here.

Super responsive team, great office and dentists. Easy to get in and conveniently located.

Only dentist that hasn't tried to upcharge me or try to sell me on additional services. They're gentle, honest about the status of my teeth, and super conveniently located in FiDi. read more

Truly the most incredible, professional dentist office. Easy to get to, quick, and a great experience no matter what the service. Jackie and Dr Schuback are the best / my go-to's for many years now, highly recommend! read more

Dr Michelle Han is literally the best dentist I've ever seen. Like, the only dentist that didn't make me question whether or not procedures were necessary. She always took her time explaining things to me and let me ask a bunch of questions. The desk staff is also wonderful, and more importantly, COMPETENT! It's been a few years since I've been there because I changed job locations, but I've been considering making the trek back to FiDi from Queens to see her because I haven't found another dentist I've liked as much! read more

Everyone is really nice and there's Netflix while cleaning, i stayed even after they went out of network. read more

Lumia Dental - Netflix - Cosmetic Dentists Near Me - New York, New York

Super clean and efficient office! I'm never left waiting and always feel very taken care of (plus i loveeee watching TV while getting procedures done). Jackie the hygienist is quick and thorough!! read more

Lovvved my experience here! The whole staff is top of class and is always so informative about any procedures I need to get done. Highly recommend! read more

I came here after seeing an emergency dentist in Vegas that told me I didn't need a root canal... turns out I needed 2! The team here squeezed me in to help me relieve my pain (twice) and really helped calm my dental anxiety. Every single person I have met has been nothing but kind and helpful. The gentleman at the front desk (when you check out?) was laughing with me through the end and it's probably the only dentist office I don't dread my apt! Also super clean and transparent about costs. read more

LUMIA IS AMAZING! hands down my favorite medical service provider across all categories. I wish I had come across this practice years ago. Kind and courteous. Honest and trustworthy. Organized and always on schedule. Cost effective. 10/10. Will never go to another dental practice ever again. read more

Awesome service! Can watch TV when going through treatment. Very professional. Would highly recommend

Been coming here for a little over 2 years every six months for standard teeth clothing ever since I moved to New York. I asked my coworkers around for a local dentist and was recommended to come here. I appreciate the promptness and speediness of getting in and out. New Yorkers in general tend to appreciate soured more than other states. A much faster and more efficient experience than my dentists back in California! No complaints here and highly recommend Lumia. read more

Dr. Han was extremely detailed with her care, making sure to answer any and all questions and concerns you have. My hygienist Ksenia was also very detailed in the cleaning process. Definitely would recommend Lumia Dental!! read more

My appointment with Yanna was wonderful! She was super gentle, made me feel comfy, and explained everything thoroughly. Can't wait for my next checkup. read more

Dr. Schuback and Jackie are the best!!! So sweet and fun and very thorough. I'll never go anywhere else!

Dr. Lobo is an excellent pediatric dentist. She made my daughters very comfortable and made the whole experience fun!!!