This review is long overdue. Dr. Chester assessed my son in December 2025 and January 2026. My son…read morehas had several evaluations in the past, but none were as thorough as Dr. Chester's. He truly took the time to get to know my son and see him as a whole person--not just a diagnosis. The assessment process was so engaging that my son actually thought he would be seeing Dr. Chester weekly for therapy! Dr. Chester also took the time to review the entire assessment with me, carefully explaining each section and what the results meant. His evaluation was so comprehensive that when I called an IEP meeting, my son was able to receive an additional service based on the findings. Of course, every case is different, but this outcome shows the impact of Dr. Chester's exceptional work. My son still talks about him and asks for him every week. I truly wish Dr. Chester offered therapy as well--he made such a positive difference for my son. Thank you so much, Dr. Chester!. Logan and Mom

Dr. Chester was easy for my son to connect with during his evaluation. He made the tests results…read moreeasily understandable with a slideshow reviewing every aspect of his findings. I recommend Dr. Chester.

I DO NOT recommend this company. We have had to deal with many scheduling issues and call back…read moreproblems. They are very unprofessional and having to deal with them is very stressful for the client and their family. When we were told that they would do better, our very next issue we were disappointed. Again, not professional. Clients and their families have enough to deal with in life without having to constantly deal with people who call themselves professionals that don't act professionally.

Working with Helaine has truly been life changing! Over the last decade I've worked with a variety…read moreof therapists and have never experienced this level of healing, self-understanding and forward progress as I've made with Helaine! I always walk out after feeling as if I'd just done 20 sessions in her one. Yes, they are that powerful. Her ability to combine 35+ years as a therapist, more holistic modalities than I knew existed, while also being a shamanic healer and intuitive is a combo that cannot be beat. Helaine gets the root of the issue and has the talent and skill to bring to the surface what's really going on. And even better, move through and beyond it. I also find Helaine hysterical, on point and the real deal!! My intuition is stronger than it's ever been and I have so many tools to continue thriving in my life and to share with others. Forever grateful!

I do not know what Lauren A. from NJ is talking about. Helaine is one of the most caring, loving…read moretherapists I have ever known. She completely cares about her clients and is an incredible listener. She also has the added bonus of coming from a spiritual point of view, which I love. Helaine has very talented and capable interns as well, for people who need to seek therapy on a sliding scale. I would recommend Helaine to everyone I know and I do!

What a great team of caring and knowledgeable people. From the administrative end to the counseling…read moreside, it's been a pleasure. They are also multilingual and culturally savvy!

The Avedian counseling center really helped me and my family! The therapists were very professional…read moreand compassionate. The office is comfortable and inviting. Thank you Anita!

Ella has helped my husband and I through a very difficult time. Both my husband I feel genuinely…read moreseen, cared for, and understood by her. She does her best and leads with her wisdom and her heart. We're so grateful we have her to help us through our ups and downs. She has been a gift in our life.. a saving grace that has helped me personally through one of the most challenging times in my life.. in a time where I felt I needed grace and precision in every step taken and during a time when I felt everything around me may collapse she helped me get to a place of peace and stability. We're so grateful for her.

Ella came into my life during one of the hardest times I've ever faced -- my breast cancer…read morediagnosis. From the very first session, I knew she was special. Her calm energy, deep intuition, and genuine compassion were unlike anything I'd ever experienced. She guided me through overwhelming fear, anxiety, and uncertainty with grace and strength. Ella's hypnotherapy sessions helped me find peace and clarity when I felt completely lost. She gave me tools to stay grounded and hopeful -- and somehow, I truly believe she helped my body heal, too. When it came time for my surgery, I was centered, calm, and confident -- something I never thought possible. I got through it with flying colors, and I know in my heart that Ella played a huge role in that. She is truly a Godsend -- gifted, intuitive, and compassionate beyond words. I honestly don't know how I would have managed without her. If you're going through something difficult and need genuine support and healing, Ella is the person you want by your side.

I am not a patient yet at San Fernando Valley Community Mental Health Center. However I been a…read morepatient with Department of Mental Health over 7 years. This is one location that truly cares about people and ones wellbeing. The front desk was my first interaction with San Fernando Valley Community Mental Health Center who then connected me with Jessica Clark and Kevin Morgan from Access center.  My chat with Kevin help me realize that continued mental health is important key element. Which can help you; 1.)Get a job 2.)Have a balance life 3.)Live alone to give a person self independence to succeed in life Kevin is truly a gem and a wonderful person to connect with as a social worker. He is transparent, caring awesome man.  Words can not express my gratitude for Kevin's and San Fernando Valley Community Mental Health Center.

not good , you will get worse for sure both mentally and physically…read more rush ...rush...rush...

I have the best therapist after going through 4 other therapist and starting to think it was me…read morebut I found a good therapist and things are really going well . So don't be afraid to speak up and find a different person if your just not comfortable

I honestly can't believe the lack of compassionate care & professionalism I experienced today. I…read morebooked an appointment with Nora Macreedy about a week in advance. She responded to my call with a blocked number, her original listed number no longer works. Things happen, people get delayed. But I waited for 30 minutes after my appointment should have started. They had no one at reception and I repeatedly tried the buzzer with no success. A woman completely ignored me as she walked by even though I was clearly in need of assistance. Therapeutic care is important, the last thing anyone should be subjected to is feeling like they aren't important. That's how this center made me feel today.

If I could give this company 0 stars I would. Do NOT waste your time because they will waste yours,…read moreproceed to not care you're out of work and then inform you to apply for "unemployment" because management chooses not to do their own job. I was severely assaulted by a SPED students' parent at an elementary school, this inconsiderate company proceeded to tell me they would move me to a different school and "investigate" the situation. We are going on 4 months now, of me being out of work and have they informed me on anything regarding this "investigation"? Not at all. Instead they send me an email stating that I should apply for unemployment. I really do not understand how it's that hard to just do your job and protect the staff working for you, as they blinding state they will. Like I said do not waste your time, Horrible management. Where are their core values ???

Poorly run facility that has very young staff with inadequate experience. Corporate run facility…read morein a sterile environment that is geared solely toward treating teenagers and not adequately setup to support adults facing real life issues who are admitted as part of the entire insurance industry scam that takes place these days. Be sure to adequately read all of the fine print during your intake process, as their admitting staff is very sneaky in the ways they pressure you to sign with them. It was like I was being prosecuted by two defense attorneys when I was undergoing my initial intake procedures with CBH - formerly insight. Read the other reviews on insight and you will get a true feeling of how the facility is still poorly run today. Care quality can be vastly improved, as one of the therapist is not even licensed and still trying to acquire their mandated hours while working on the job and providing treatment. The level of therapy is self evident and not up to par with previous therapist I've worked with outside of CBH. The actual facility itself is cold, grey and white in color inside and is essentially a former concrete warehouse turned into an office/therapy setting. Epic failure if you ask me. Their are three windows to the outside world from the inside, there are clear enamel covered concrete floors, and do be fresh white paint slapped on the walls to give the fake appearance that the facility was recently remodeled. C'mon now, anyone can apply a bandaid over a wound to hide the truth the lies beneath. The doors and sound proofing between therapy rooms are so poor that they have to use "white noise machines" to mask your therapy sessions from other clients to abide by HIPPA rules! Just buy areal solid wooden door and use weather stripping and endure your office doors seal adequately and add some carpet to each room and they will be more sound proof. It doesn't take rocket science to see that the facility management is poorly run at CBH. Kaiser Permanente and UCLA have better run and managed IOP programs if you do your research. It is unfortunate as the staff really try their best; however they really are just reading off scripts quite often in group therapy sessions and it's apparent when you are enrolled in the program that there is plenty of room for major improvement in their IOP program overall. Corporate run facility that is in the money making business, not healthcare industry! There is no empirical evidence nor data that can back up their claims that they are truly interested in treating each of their clients uniquely difficult mental health diagnoses. Some of their external staff has even mentioned that the Van Nuys facility is lacking far behind in comparison to the Pasadena, Los Angeles, and Manhattan Beach or Redondo Beach locations. There is definitely vast amounts of room for improvement in this facility. For the amount of money they charge your insurance, you'll never be able to receive that same expected level of mental health care at CBH.

Seriously amazing!! We participated in this program for a year with our teenage son and this team…read morebrought our family from a state of complete emotional chaos, to a place of love and harmony in our house. We all put in the work, and although it is tough sometimes, it is WORTH it! We saw our son's confidence grow, he was able to make friends for the first time, he was challenged in a loving professional environment and we all grew so much. Our communication is much improved and this team worked hard to make that possible. Before we started this program, our house was full of yelling, screaming, lying, slamming doors, suicide threats, running away, refusing to attend school, etc... Now, I'm here to tell you that no one is walking on egg shells anymore, this kid has straight A's in his Jr. year of High School. He is in the choir, does his homework without being asked, goes to school without complaint, and here are some real life quotes I literally NEVER thought we would hear: "Thank you so much, I really appreciate you" "Is it ok if I vacuum my room" (Almost fell over from this one) "Can I go to Six Flags with my FRIENDS?" His room being clean and grades looking good are just perks if you ask me. The real reward is seeing his confidence, hearing his laugh again, and how much love our home is filled with now.