Got a haircut, wash, blow out. It was alright. If the hairstylist wasn't nice, probably a 2 star experience. I get a hair trim every 6 months and normally a balayage every 6-8 months. Not a new salon attendee. Hence the check in process definitely caught me off guard. Girl at the front started off the bat with +$15 for long hair (I have hair 2 inches below my shoulder). Fine, $15 extra, no biggie. Get to the wash chair, no communication for if water temperature was alright. When I added the blow out to the package as well, she mentioned it's not included in the package for haircut and wash. Obviously Sherlock lol. It was simply odd, non-elevated, and felt ghetto. Chair I sat on had hair from perhaps previous client, so hygiene factor isn't there. Haircut itself was good. Emad did a great job. I love my bangs and he provided the exact cut I asked for and did a nice curl to end the blow dry. Overall, qualified stylist and perhaps too good for the odd space. read more

Do yourself a favor and book your next appointment with Carlos! He is friendly, caring and skilled at his job. He is an artisan when it comes to coloring and giving you the best haircut. I highly recommend him. read more

Beautiful place, conveniently located in Midtown, walking distance from Grand Central. Running a promo on Kerqtin, which I got. High end keratin brand. Staff were friendly and knowledgeable. Check them out! read more

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Well... I booked an appointment through Groupon. when I got there, it was instant complaining that they didn't know who was taking the appointments when there weren't enough stylists. I had to leave and come back later in the day. My stylist did a great job, that's not my issue. My issue is that I didn't pay or ask for a blow out. He did it without asking and then they charged me for it. Manager/owner woman was rude about it saying that it was my job to say something. Um, why is it the customer's fault? Shouldn't your stylist be aware and ask before proceeding? Whatever, I won't be returning and you should probably go anywhere else. There are a million hair salons, go anywhere else. You know, where kindness and empathy exists. read more

Service: owner and staff exceptionally friendly. Quality: top head balayage highlight was uneven Vibe: salon was modern and clean read more

Luna Lucci - balayage - Hair Salons Near Me - New York, New York

I walked in with a Groupon and a bad attitude, i usually hate getting my hair done but it was clear I had to because I am currently hating the way I look. Unless I want to be a couch potato forever things had to be done, as chores at least. Lucky for me Joseph was there to make me feel better. He took his passion and time and experience as tools towards a personal duty to change my mind. Guuurrl it worked. I let him have creative freedom and I paid a bit extra but it was clear he wanted to change my life and this hair did just that. I am obsessed with my new hair . But for real it took 15 yrs off me and it's Gorgeous. The salon itself was a vibe also it was super clean very white and diamond esc - complete clean glam. What else could a girl want read more

The vibe was amazing and very friendly My mom wanted some yellow color off her ends and she was determined to chop it off they said no we will fix it and trim your hair. She's about to hit 70 yrs old and she was so happy Thank you so much read more

Luna Lucci - Hair Salons Near Me - New York, New York

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Luna Lucci is my go to salon. I just got my cut, color and blow out and it's the best my hair has looked in a long time. I go to Joseph for the cut and color and Donata for the blow out. Great location near grand central station. Highly recommend. read more

I came in for a consultation with one of the head stylists on Friday May 5. Set up an appointment for Monday May 8 at 11am. I told the stylist I had to leave by 2/2:30 the latest. Because she warned me that it would take about 3 hours to do a balayage process on my hair. I came in at exactly 11 am for my appointment, she said she needed a few minutes with her first appointment. "No problem," I said, "as long as I am out by 2/2:30." 45 minutes later, she finally took me. She didn't even sweep around her area. I asked her to please sweep up the hair at least off the chair. When I set down she started talking to me about what I wanted done. I explained in detail and showed her several pictures. FYI, I came in with grown out very blonde highlights. I told her that I don't want to cover the highlights but I don't want more highlights, I want balayage because it doesn't come from the roots and I think the blonde covers my grey hair more naturally. I worry that if I go back to my brown hair the grey will be too prominent. She proceeded to put bleach in my hair, which is what I expected. What I didn't expect was that it would not be mixed and that literally the blue powder was going to be all over my smock. She wrapped my hair in plastic wrap. Ten minutes later she had the wash girl wash my hair. Then she said I need toner to blend everything out. Ok, I agreed, she's the professional. I asked her to make sure that the toner is not too dark and to please make sure that it doesn't turn my hair red. I explained that I have a natural Chestnut undertone to my hair and it sometimes tends to turn hair colorant to red. "Don't worry," she said, "I'm going to use an ashy tone. " Again, ok, I agreed. She's the professional. But this doesn't look like balayage. My hair is dry like straw! She saw that she messed up, when she was blowdrying my hair, she said to me, "You probably need to find someone who can do professional balayage." What????? I thought you are the professional!!!! 30 years experience?!?! When I was done, I expressed my disappointment to the manager. They still made me pay because they said she completed a service and it looks beautiful! Lol!!!! I didn't have time to argue because it was 3pm already and I was running late to work. Today I called and went in to speak with the manager and they are trying to tell me this is exactly the blonde balayage! She told me to wash my hair several times. Never! Never! Never! Ever! If I wash my hair 1000 times it's not going to be blonde balayage! read more

Luna Lucci - Do you see balayage highlights in this photo??? - Hair Salons Near Me - New York, New York

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I gave a new place and a deal a chance and it ended with handfuls of my previously healthy hair falling out in bleach white clumps, an uneven and choppy haircut, thick/patchy highlights, and a $200 bill with a hidden toner fee on top of the pulsd partial highlight/cut I used. I made an appointment through pulsd for a partial highlight and haircut for $159 total. There was no note (that I saw) where a toner was extra and I assumed it was included because all highlights need to be toned. It was not, it was $55 which was about the price of the haircut as well. I was told this when I sat in the chair and accepted the extra cost. My stylist then proceeded to start bleaching my hair without brushing it or sectioning it, without asking me where my part was, and missing several spots on my hair line. I spoke up a few times but decided to trust the process. Normally my hair takes 40 minutes to lift and this was done in 15. After rinsing and toning, I sat back in the seat and was horrified when I ran my hands through my hair and large chunks of white burnt hair came out. I asked why this was happening and my stylist said it was normal. She then proceeded to cut my hair in the front and sides, when I had just asked for a half inch off the back. She said it was needed because it was uneven (probably from the hair melting off). I could see the haircut was not even at all and she gave me choppy angles (see in pic below). Then my stylist had to stop before the blowout to see another client and I was directed to the washing chairs for a complimentary treatment while I waited for her to be able to blowdry me. Alone in the chair, more and more clumps of hair were melting off and I decided to decline the treatment and just leave. The staff was very nice throughout the appointment up until I tried to politely pay and leave without a blowdry bc I was so stressed by the hair falling out. I even tried to not make a fuss and say it was because I was in a rush, but they did not want me to leave and kept encouraging me to wait for the blow dry so I told them the truth and said I wasn't mad but I wanted to go. The woman (I think owner/manager) as well as my stylist said it was normal/tried to blame my hair quality that I "bleach too much." I had to go to another salon to have it fixed afterwards where they assured me that was not the case and said the haircut was so uneven it was almost unfixable without cutting a significant amount of hair. I have learned my lesson about deals that seem too good to be true and want to help others from making the same mistake. There might be stylists at the salon who can do what I asked for on my hair type, there might be other hair types that would have faired better than myself here, but my personal experience was traumatizing and I am still out a hefty amount of money to damage my hair. I have no ill feelings toward the salon stylists however I am disappointed about the way my concerns were handled and that I still had to pay full price with clumps of my hair on the floor and dangling from my head and being gaslit about it. When I asked for them to take off the price of the blowdry, I was given pushback back but they did deduct $20. Moral of the story: Nice people but be wary of their bleaching methods and hair cut skills! I will now be battling breakage for months when I never have before in my 11 years of highlighting my hair. Pics below show the hair and I'll include what my hair normally looks like so you can judge for yourself if it was damaged before. I wish I had pics of the hair clumps falling out and litering the floor but the best I can do is a picture of my hairbrush from even when I got home and hair was still coming out read more

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Yesterday, Emad cut and styled my hair, and it turned out amazing. I received many compliments from my friends and family. He was nice, knowledgeable, and listened to what I wanted my hair to look like. Afterward, I had graduation pictures, and Emad made sure my hair stayed styled by using bobby pins to hold the curl. It's honestly the best my hair has ever looked. I wish I had known to go to Emad sooner for my hair. I highly recommend going to Luna Lucci's hair salon and asking for Emad to cut and style your hair. read more

I am so late with writing this review, but better late than never! Luna Lucci hair salon exceeded my expectations for an ash blonde balayage. I showed them pictures of what I wanted, they advised me of their expert opinions and combined my desires with their knowledge of what would work best without making me feel pressured or unheard. I have received endless compliments on my hair even months later, I will definitely be coming back in for a touch up soon! Thank you Luna Lucci! read more

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They are really good at trying to squeeze money out of you. Their "deal" is just a way to get you in the door so they can charge you a lot more than you expected. read more

I Called to see if they could see me for a last minute cut and style (this summer humidity and my hair are at war and the humidity won) and they were so helpful at squeezing me in for a same day appointment! The salon is bright and well kept and the staff went out of their way to make you feel comfortable! I was offered a choice of beverage while waiting to get my hair washed. David did a phenomenal job with my hair and he really understood the big changes I wanted to make. He took his time to perfect it and gave some suggestions on how I should style it to keep it fresh and healthy! I'm so happy with my new look and am looking forward to coming back! read more

Amazing staff. Very welcoming. If there is something you do not like about the service they are more than willing to accommodate. They figured out how to deal with my waist long curly hair!! Will definitely go back. (I straightened my hair) read more

I am completely disgusted with my experience here. I came in asking to have my split ends trimmed and have a trim. The lady doing my hair said no problem and although didn't understand a whole lot of English, it appeared that she knew what I wanted. All of a sudden, she started cutting ferociously and angling the hair. At that point though, so much was taken off that there was nothing to stop her. When the hair was complete, I said I was really upset (as I was practically in tears) and said I wanted to speak to a manager. My hair was at stomach level and now was close to my shoulder. The angling looked horrible. I said to the manager I was distraught and I was not going to pay for such a terrible job. The manager had the nerve to say that I was "looking for a free hair cut," which was even more disgusting. I will never in my life come back here. Save your money and go somewhere where they listen to what you ask for and don't butcher all of your hair off. read more

Came here after purchasing a Groupon for a keratin treatment and I am SO impressed! I've gotten keratin treatments for years at another NYC salon and had no idea the results I had before were not even close to what they should be. My hair has been totally frizz free for weeks now, even when I sweat or don't apply product. Frank was my stylist and he was so thorough that even my toughest, frizziest pieces of hair at my roots have remained perfectly smooth. I even went back the following week for a cut which was also great. I'll be back without a doubt, glad to have found a local, reasonably priced salon! read more

great hair salon with great prices. friendly staff. Blowout lasted for days Lindsey read more

Beatiful salon and everyone was beyond nice! Winston did my color so beautifully would definitely recommend this salon.

Just got a Keratin treatment here this week and I must say it was so worth it! I used the pulsd Keratin treatment voucher but they told me that they themselves also match the price. They used high quality product and my hair still has that salon quality blowout look even after a couple of days and I am very happy about my look! I was told that it would stay like this for the next 4-6 months. They also warned me not to wash my hair the next 2 days and to use non-sulphate shampoo. The price they charge for it is significantly less than other salons in the city but the quality is very good. Angel and Aviola took care of my hair and they did an amazing job! read more

Excellent! From the moment I walked in, I was greeted by Aviola who is the biggest sweetheart! The entire time I was there, she continuously checked in on me to see if I needed anything- so attentive! Then there is Doris! I was so nervous trying out a new salon and Doris answered every question with such patience and literally treated me like family. She colored my roots and my only regret was not getting additional highlights with her because I'm always so nervous about trying out a new colorist. She applied the keratin treatment with such care, you could immediately see what a consummate professional she is and how much she truly cares about how your hair. I was immediately impressed by Doris and will definitely return. I am already booking an appointment for my mom! I am so thrilled to have found such a great place. It is incredibly clean and just being surrounded by Aviola and Doris makes the experience that much more pleasant. Oh, and must mention Esmeralda (manager) because when I called to book she was also extremely pleasant and made me feel comfortable with every conversation I had with her. Trust your hair with them- highly recommend! read more