This location and area has the worst vehicles to choose from. Go on their website and It's the same…read more8-10 models and they are in terrible condition. I just went on and for local vehicles I had 16 to choose from. They have all the good cars in Charlotte, Atlanta, Texas, etc. It seems like lately you have to get everything delivered because nothing good is on site, or maybe that's what they say so they can charge delivery fees, I don't know. The people that work there are nice, especially Sherry, she always takes great care of me, but as far as getting anything decent, good luck! They hardly ever prep the cars and they usually smell like cigarettes and are all dented and have extensive damage, at least that's been my experience over the last 13 months.

Zero stars. Stay away, and never provide them your credit card information…read more... I am currently in a dispute with Flexcar over two reimbursements: the first for a rental I had to get from another agency when a Flexcar rental broke down due to an oil pan crack that spread from vibration on a long road trip and another for the $704 monthly rental fee billed to me nearly a month after the car was TOWED to their facility. In regards to the breakdown from the oil pan crack, I had taken the vehicle into their facility due to oil leaking in the driveway. I was told the vehicle wasn't leaking oil, that the cap on top of the reservoir wasn't sealed correctly and oil was "blowing out the top when the car heated up" which as a girl with a father who is a Mechanic is a load of BS. I then mentioned a upcoming road trip from Tennessee to Georgia as part of an ongoing move and said my concern was that I would be stranded as a woman alone if the car broke down along the way in a rural area. I again was assured this would be fine. Sure enough, the car went into EPC mode and stopped 15 miles outside of any city. With the help of good Samaritans, I was able to get the car to a mechanic who informed me the car was not drivable. Upon calling Flexcar, they said they initially offered NO assistance and also said "we do not tow more than 150 miles." It wasn't until I was balling on the phone and became irate at the fact I was stranded 3 hours away from home by myself that they offered a $50 Lyft credit and said they would tow the car back to their facility. Ultimately, it was the Mechanic at the location - not Flexcar - who helped me in my search for rental car, which I had to uber 30 minutes to, drive 30 minutes back and transfer all of my suitcases/boxes before heading home. After fighting with Flexcar, they agreed to reimburse the rental which I have now been going back and forth with them on for WEEKS with no payment. In regards to the $704 monthly rental, I received a notice 5 days prior to the draft from my account that my rental would be renewing on the 15th. I immediately reached out stating this vehicle was TOWED to them weeks prior and closed. I was told this would be taken care of and I would not be charged, but low and behold, I was charged. I've now been sending multiple emails a day and calling Flexcar who have yet to make this right. Do not seek services from this company, and definitely do not provide them access to any of your banking/credit accounts. I wish I wouldn't have.

I had a really good experience when I bought a new Fit here. The salesman and everyone else we…read moredealt with was friendly and professional. I never felt pressured, and everything went smoothly. They beat my bank's interest rate. When I returned a week or so later for a minor adjustment to my tire pressure, everybody was nice, and the issue was fixed quickly. Would definitely go back the next time I need a new car.

I would strongly recommend avoiding Lundgren for service…read more I had my car towed here after something appeared to fall off while I was driving on the highway. I pulled over and noticed the compressor belt moving abnormally. When I dropped the car off, I was extremely specific: I told them there was an issue with the belt, that it sounded like something had fallen off, and that the problem could be reproduced by turning on the AC. I paid Lundgren for a diagnostic. They came back with a list of recommended repairs -- none of which involved the belt. Because that made absolutely no sense given why the car was there in the first place, I called and specifically asked about it. I was initially told the belt was fine. I then asked whether they had actually turned on the AC, since I had explicitly told them that was how to reproduce the issue. A technician later got back to me and told me that yes, he had turned on the AC and there were no problems with the belt. I came to pick up the car, started it in their parking lot with the AC on, and within THREE MINUTES the belt was visibly acting up again. I took a video and immediately went back inside. Kenny at the service desk apologized, told me his manager was gone, and asked me to email him so he could handle it. I emailed him. No response. In the meantime, I brought the car to another mechanic. They found that the tensioner had FALLEN OFF the compressor belt and told me they were surprised the belt was even still on. The second mechanic also told me my front brakes were rotted and needed new pads and rotors -- another significant problem that somehow did not appear anywhere on Lundgren's paid "diagnostic." So I paid Lundgren to diagnose a car after specifically explaining the problem, where it was, and exactly how to reproduce it. They assured me a technician had tested the exact condition I described and found nothing wrong. I reproduced the problem myself in their parking lot within three minutes, and another mechanic subsequently found that an actual COMPONENT WAS MISSING from the belt system. Then came the customer service. I called after getting no response to my email. Kenny said he would speak to his manager and get back to me. No response. I called again. I was eventually told that, from their perspective, they had "done everything by the book and what we could for you." Apparently "by the book" means charging someone for a diagnostic, missing the specific mechanical problem they brought the car in for, missing another major repair, assuring the customer the problem was checked and did not exist, and then repeatedly failing to return calls after being shown that the diagnosis was wrong. I told them I was prepared to leave a negative review because of how poorly this had been handled. I was again told someone would get back to me. Nobody did. Days later, I called again and nobody even answered. I called back hours later and finally reached someone. I told them that if nobody contacted me, I would dispute the diagnostic charge with my credit card company and leave this review. Still nobody called me back. Mistakes happen. What makes this experience unacceptable is not simply that they missed something. It is that I SPECIFICALLY TOLD THEM what the problem was, WHERE it was, and HOW TO REPRODUCE IT. They then specifically told me they had performed that test and that the belt was fine. I demonstrated otherwise in their own parking lot almost immediately after paying them. And when given multiple opportunities to address it, they simply stopped responding. I have very little confidence in either the quality of the diagnostic work I paid for or the way Lundgren handles a problem when a customer points out that their diagnosis was clearly incorrect. I would not bring my vehicle here again.

I purchased my fourth RAV4 from Herb Chambers a couple weeks ago…read more My salesman Derek is absolutely top notch! I can't say enough about him. He's honest, reliable, professional and above all, cares immensely about his customers buying experience. I am extremely satisfied with my new vehicle and highly recommend seeking out Derek whether you're looking to purchase or lease. Herb Chambers is all about customer satisfaction which is why I've continued to give them my business for so many years.

absolutely horrible!! they sold me a defective car and won't do anything about it !!!!! they know…read moreit has problems...... do not buy from them, you will regret it

I purchased a truck from Patson. He went above and beyond to make sure I was happy. In the future I…read morewould be happy to see him on the other side of a deal again.

The worst experience my price went too 500 too 900 then 900 Katie never calls back 8 days later…read moremust be family grand kids working answering phone halal they made my truck price gouging what an experience of the people that made these vehicles yet you get absolutely disgusting disrespect. Shit place look around for a new auto shop to fix your car / truck worst vehicle i have ever purchased 16 grand in the drain ass wipesthey are

A few weeks ago I leased a Tuscon and was feeling nervous about the entire process, especially…read moresince it was a first for me (and my last car situation was a disaster). However, the employees there were all very laid back and patiently answered every question I had - they even stayed 30 minutes past closing to finish the paperwork for me! I worked mostly with Stan from sales and he was impeccable. He answered or got back to me within the days between paperwork and picking up the car, and he made sure I was comfortable before sending me off. The entire process was much easier than expected. Overall, highly recommend!

Here's a warning for anybody who has any idea of going to Herb Chambers Hyundai in Auburn. I went…read morethere this morning and spent three hours to have my transmission fluid changed as it states in the book If you have a CVT transmission you should have it changed every $60,000 miles. Since I don't trust anybody when it comes to mechanics last night I went out and took a Sharpie and made marks on all the bolts that would have to be removed to take the air intake off the mass air flow sensor off to get to the fill plug. After checking out and telling me my car was all set and paying $400 I opened my hood when I got out to the parking lot and noticed that every single Bowl lined up with the marks I made. I then went in and questioned how he filled my transmission if none of the bolts were removed. He then admitted that he never actually changed my fluid. So the mechanic lied to me told me how much fluid it took when I asked him and yet then finally admitted to the fact when I called him out that he never actually did the job I saw my car up on the lift but he never actually changed it. Do yourself a favor and never ever go to Herb Chambers Hyundai. Do not buy a car from them do not go there for service they are Crooks and they try to rob me a $400 that they had to then pay me back said it was a mistake a miscommunication and I could come back and they would give me a discount. I will never ever bring my car back to Herb Chambers Hyundai of Auburn nor will I ever buy a car from them ever again heed the warning because this could happen to you

I dropped off my Ford Fusion with Zach earlier today for an oil filter change and a coolant flush…read more I dropped it off around 1 PM and got it back around 4:30-5 PM. Since my oil filter was too difficult to remove when I attempted to do an oil change at home, I expected a delay, so getting the car back within a couple of hours was great! Also, when I initially booked the appointment on their website on Monday, I struggled to find the option for a coolant flush. When I arrived today, Zach not only quickly started my car's service, but he also added the coolant flush I'd meant to book without complaint and even honored a coupon that arrived just yesterday. Overall, this is one of the best experiences I have ever had with a car dealership, so I cannot help but give them five stars.

First off Jake and Zak are awesome but, first time i brought my care there it was 3 hrs for oil…read morechange half way thru i asked for update older woman came back and said they were half way thru inspection i said i dont want that just oil change she went off on me and said i could go elsewhere today went for oil change nothing else drove off and the service person fiddled with my screen and left this information screen up, why is he in my car other than drive in and out stop going in my car and changing my settings i am very upset over this,

I had a great experience, buying a new RDX at Acura of Auburn…read more Connie, Nate, Zach & Denny, all did a spectacular job and I'm not the easiest customer in the world. I haven't yet had the opportunity to deal with their service department, but I suspect they subscribe to the same standard of excellence, the Sales Department displayed.

This dealership Acura Auburn took my car on the highway to get it ready for emissions and damaged…read morethe exhaust. And now they're saying it's not their fault. I will not be using them and I would be very careful using this dealership especially service

I've worked with Mitsubishi in the past. After being in a Bronco for a couple of years, I decided…read moreto come back to Mitsubishi. After doing some research and reaching out for more info, I got a call from Ryan to set up an appointment. I was able to get in the same day. Ryan made the process very seamless from start to finish. I'm super appreciative of his customer service as well as all of the others at Midstate who helped, including Brianna, Alexis, Alice, Stephane, and Jake. Midstate will continue to have me as a customer!

after buying 3 cars from them, the last one being not even two years ago, this is the estimate for…read morerepairs and told there is nothing they can do, I will never ever deal with them again and this is after over 2,000 spent on repairs already, stay clear of them Hello, this is Ashley over at Midstate Mitsubishi. Just reaching out through text so that you can see everything written out and can look it all over. So the driver side mirror does need to be replaced and the cost would be $532.96 with parts, tax, and labor. Also the tpms light is on because the left rear tpms sensor is not reading and should be replaced along with 4 tires. The tread on all 4 tires is low. The ost to replace all 4 tires with the tpms sensor would be $624.50. Next, as for the horn not working it does need to be replaced and that would be $350. with parts, tax, and labor. The tech found the right front inner and outer tie rods need replacing as they have alot of play, the cost to replace these would be $767 with an alignment afterward. And last the check engine light is on for 2 issues. First is for the mass air flow sensor would need to be replaced $454.47. And lastly, there is a "code of death" for the transmission meaning that the transmission would need to be replaced and the cost of that would be $6365. Please let me know what you'd like to do. And if you'd like to speak to someone from sales to see if trading in the vehicle is an option please let me know that as well! Reply STOP to cancel.

Man hearing about Bertera Nissan has changed my life and their salesman Kyle Huynh is one of the…read moremost helpful and caring workers I've met. Being recommended to buy cars from him helped me so much because of his good deals! I would recommend buying from him for help on buying good cars with low prices if you're on a budget. And his Instagram helped me show this place and to my friends.

I see some negative reviews on here, and I just cant understand them. Ive been buying cars for 55…read moreyears, and I've never had a better experience than what I've had at Bertera in Auburn. In my dealings with Bertera, I've never walked away confused, or unhappy. Amazingly enough, I have never felt ripped off, unlike some other dealerships I've dealt with. No fake promises, no hidden agenda. I'll continue to do business with Bertera as long as they keep this practice of honesty going. Note to other dealers, CUSTOMER SERVICE MEANS SOMETHING, TRY HAVING SOME.

I personally hate going to dealerships. This place changed my perspective hopefully it continues…read more The service and attention to detail when I brought my car in for service is impeccable. Ill be glad to support a shop that respects their customers regardless how picky they are about their car. I Im that car dude and I personally prefer to do my own work to my cars but after finding this shop. I know I can bring my car here and have service done. Techs are cool as well as the service advisors. They hire heavily tattooed folks which is a respect and plus in my book! Respectfully will be here for future purchases/services. Many places are a joke when comes to customer service. This place is not.

From the owner: Genesis Of Auburn is a proud locally owned automotive leader in the community, maintaining a solid…read morecommitment to our customers and offering the widest selection of quality cars and trucks in Lee Count.