I love this office. The staff is very efficient and empathetic. Pricing is very upfront and they…read morewere not pushy when it came to what I wanted/needed. I had to get a tooth pulled ( my choice) and they were so accommodating and kind. It was a bit harder than I expected but I was met with much understanding when I was a bit emotional. Amazing place to put your trust in.

My appointment was with Dr. Wiese. Although she is not my regular dentist, I was having problems…read morewith a tooth and she was able to get me in right away, which I appreciated. Unfortunately, the tooth needed to be extracted, and it was by far the most painful extraction I've ever experienced. I've had other teeth extracted before, so I understand the difference between normal pressure and actual pain. I told Dr. Wiese several times that I was in pain, and I was in tears during the procedure, but no additional anesthetic was offered. I left feeling that my pain was not taken seriously. I was also disappointed that my prescription had not been sent to the pharmacy by 4:00 p.m. When I called, I was told their computer system had been down and that my prescription had been forgotten when the system came back online. While I appreciate being seen on short notice, the painful procedure and the lack of follow-through with my prescription left me with little confidence in the care I received. I will not be returning.

I am new to the area, and having a problem with one of my teeth, I chose Berkshire Dental for my…read moreneeds. I was treated by Dr. Forrest. He indicated that that tooth was hitting the opposing teeth first, and therefore causing pain. He recommended grinding the tooth down to alleviate the force on that tooth. He ground the tooth down, and that was about a month ago. I have noticed almost no difference, and can only assume he was in error of his diagnosis.

Myself and my whole extended family come here. We have been coming here for over 20 years. My…read moreparents were bringing me here as a boy, and now I'm 34 and still coming here. All the staff is super friendly and amazing. Doesn't matter what work they do here, it's painless and a flawless job. They send reminders over email and text which is very convenient. I have referred many people here. This place is great.

Great dental office, great staff and love Dr. Hourigan. They got me back on track with my dental…read morecare. Highly recommend this office.

I had a really great experience here. Check in was very fast. Everyone was very friendly. The…read morehygienist was extremely thorough and efficient. I'm very pleased with this clinic and will definitely be back!

I love this denal place, they find excellent job on my teeth, and the people are very friendly, I…read moredidn't have to wait long time to be serve.

I have been going here for over 25 years and have gotten the best care! Love my hygienist for her…read moregentleness and positivity and the dentist for being very kind and thorough. Have most of my family and friends going here!

Extremely professional, friendly truely caring for patients and their lives, wanting improved…read morehealth for everyone in their care. most enjoyable experience I have had in every medical care ever. True friends in health.

Dr. Sass and his professional team provide wonderful care and customer service. And they're…read moreexcellent with children. Fantastic experience from start to finish. I wouldn't go anywhere else.

Dr. Sass is amazing! He is a perfectionist and his work is outstanding. The entire staff is…read morewonderful, from the front desk ladies to the hygienists. You will feel comfortable here and be VERY happy you chose West Lakes. :)

I had a very frustrating experience with my orthodontic treatment here. I paid in full for an…read moreunlimited Invisalign-style plan, but my case was later closed without my knowledge. I was told at my last visit to finish my current trays and that they would order more or remove the attachments afterward. Now I am being told I must pay additional fees just to have the orthodontic attachments removed and to receive retainers, which I believed were included in my original treatment plan. After being in trays for several years and going through multiple refinements, this has been extremely disappointing and stressful. Communication has been poor, and I do not feel my treatment was handled professionally or with clear expectations. I would encourage others to get everything in writing and ask detailed questions about what happens at the end of treatment.

Dr Dietrich did a filling for me and it was literally the fastest I've been in & out of a dentist's…read morechair. It was also pain free. A very good dental experienc! Thank You!!

Great dentist Dr. Banda.. and hygenist - and after care! Wow!…read moreVery thorough and patient - Dr's here not clockwatchers! ..and Staff very professional - explaining every step thru procedures. Definitely wanna come back!

Understaffed. Drove to office to get appointment. Door was locked with no sign as to why. Called…read moreand was told doctor had emergency and office would be closed all week. Set appointment for 2 weeks later. Received at least 6 texts asking me to confirm which I did. Arrived at office for appointment only to receive call while parking telling me doctor was sick and had to cancel. I will find another dentist.

If you're looking for a dentist in the Des Moines area, look no further than Lawson Family…read moreDentistry. The care they provide is exceptional. Even if you're a little afraid of visiting the dentist (like me), they go out of their way to make you feel comfortable throughout your entire visit. Dr. Lawson and her staff are extremely professional and warming at the same time. Pay them a visit and you'll be glad you did!

Horrific experience. Dr. Lawson acts concerned and trustworthy and then attacked me, even calling…read moreme at home from her work trip, angry and babbling. She created more dentistry issues than I had. She cost me money and health. Ask around before seeing her.

My wife and I have just recently started at this dental office. They have been very helpful and…read moreprofessional. Whereas they seem to have done a good job on my wife, they have failed to fix an issue I had. One tooth was in bad shape and causing some pain. The doctor drilled it out and put fillings in...as a "normal" procedure would dictate. However, I am still getting pain in that tooth. I am guessing it should have had a root canal. I am on Social Security, and have used up my dental allowance for the year. So, I will have to wait until next year to get it fixed.

Extremely friendly and funny. Excellent professional care, I love their dogs and this place feels…read morelike a family.