I would give it 5 but the blonde chick who follows you around and rolls her eyes when you don't want to buy a 40$ item GETS SO OLD. Honestly I would go here more if she didn't constantly make me feel like a cheap skate. I'd rather order my 100$ of lush than purchase it from this outlet. Props to the guy with long hair from outta state that works there- he alone is the reason I gave it stars at all. He's a gem and so freaking helpful, he spared me from any further embarrassment from that bitch. read more

i have been shopping here for years of my youth and adulthood. i absolutely love the associates and always leave with something i'm looking forward to using. great free samples, too read more

I've been to the Fashion Fair Lush twice. At first, it was a breath of "fresh" (though a little too heavily scented) air. I was excited to see the product line (being more sustainably and naturally inclined, myself) and to test out some of the goodies they offer. The second time I went back (and I laughed at my boyfriend for having this issue the first, though I didn't consider it too much) I was (and I use this verb appropriately, unfortunately) literally attacked by employees. The sales tactics seem invasive and VERY overbearing. I understand the need to explain the product, but overwhelming people and making them so uncomfortable that they feel like they have to buy something to get you to stop is not cool or kosher. Tone it down! Good products sell themselves (unless y'all are on commission, but even so...). read more

Best cosmetics, organic and natural. They don't irritate your face nor cause more damage to your skin. Their bath bombs are a must try!! They are relaxing and fun, I love their facial products. Everything they make smells delicious. I'm obsessed with their coalface soap bar. It's a soap bar for the face and really does the trick getting rid of dead skin and makeup. The prices are higher than the products at a drugstore, but you are also buying quality. Everyone needs to try it at least once! read more

Trying to get reaqainted with Lush products after using them many years ago. The store is quite overwhelming. Products crammed in every nook and cranny. As soon as you walk in the door I feel like I'm pounced upon by the staff. I'd really just like to brouse, explore, and play with the products myself first. I appreciate the staff wanting to educate and talk to me about the products but the music is so loud I can barely hear what is being said. If you are standing in close proximity to someone else doing the same, then you are battling their conversation too. I don't mind the loud music unless I'm trying to have a concersation. We'll see how it goes with my new products ... Rub, Rub, Rub and Charity Pot and Greeench. read more

First time in here and even though I didn't buy anything I got awesome samples and great customer service everyone was very nice! I will be back as soon as I decide which product I have to have! read more

Awesome customer service and I didn't remember her name but the tall thin girl with the short bleached blonde hair that always smells the products when she picks them up was wonderful. :) She helped my boyfriend and I pick out shampoo and conditioner and was very knowledgeable about the products and what they are good for. She was also attentive to our needs and did not try to up sell us. Feeling FABULOUS with our new hair care. :) read more

This specific LUSH store consistently has the absolute best customer service we've had at any of their stores nationwide! Every representative that we have encountered there has been amazingly helpful and knowledgeable about all of their products. Specific shoutout to Jessica for always being above and beyond with advise and assistance, and also to Cynthia for being so welcoming and helpful to us. Both of these ladies have gone out of their way to make our experience fun and I appreciate their genuine interest in helping me get the best products for my skin. Angels on Bare Skin, Scrubee, Greeench and Jason and the Argan Oil shampoo bars were all recommendations from this store's representatives on different trips in, and my husband and I have loved them all. Keep up the great job Fresno Lush! read more

Love this location! The staff is so friendly and they are very helpful. Love the amount of demonstrations they do here, makes me buy something extra every time. Wish we had one closer to Modesto, CA! Employee 1005588 was sooo Nice! She gave us her name but we forgot She was very knowledgeable about all the products read more

I was there Friday night and Donna was awesome. I will definitely be back next time I'm in town to enjoy some of her great hospitality!

Everyone is always friendly at this location. The store smells great, but there aren't many (if any) non-scented options. I'd love if they could get on that so I could use their products more frequently because I love what lush stands for. read more

Soon as I walked in, it smelled amazing. Staff was awesome and very helpful. They took the time out to to assist me and answer any questions that I had. Definitely would go here again. Definitely have other ideas in mind for my next purchase. Also got the Galactica, (I think that's the name of it)bath bomb. Absolutely amazing and turned my tub water an amazing, sparkling, and vibrant blue. DEFINITELY worth the try. So glad I stepped into Lush. read more

Everyone is always so friendly and pleasant when I go to this Lush! Today, Pat helped me and she was wonderful! I thank her for all of her recommendations as well as just being an awesome person! Thank you for making my experience great. read more

I always come in for at least one bath bomb. My favorite face scrub is the coffee mask. I've also tried the fresh face masks that need to be used within two weeks I believe? I tried a sample of the purple shampoo but it turned a pieces of my hair pink. My favorite employee's I have encountered are Amber and Sammy. Lip scrubs are also delicious! read more

I have been shopping at this Lush location for 2 years now and I've always had a very pleasant experience. It saddens me when I see reviews that explain why they had an unpleasant experience. I get that sometimes their brand selling tactics can come off aggressive when the associates are just trying to sell but I genuinely feel like the associates are there to help and give as much knowledge on a product as they can. That is what they are there for and it is their job and as far as the scents being too strong or the music being too loud, if that always seems to be a problem you can always shop online as well. Great job Lush team, I think that you guys are doing a great job! read more

Absolute worst Lush you will ever visit. This location has the pushiest and rudest employees. Go here if you want to be judged for browsing, judged for not wanting a $60 face mask that isn't your taste. I have been to many Lushes, and this location has been a bad experience every single time I've visited. I already know which Lush products I like, and I like to look and read about other products before I just buy them. No lie, I was bothered by 3 employees within a ONE MINUTE span. The employees will NOT allow you to browse on your own, and then as soon as they get you into the pay line with the product they practically forced on you they'll start ignoring you. read more

I love Lush products but I'm giving this store a 5 star review because the staff is always really helpful always very patient with me.

I had such a great experience at this location. Taylor helped me out and she was such a doll! So knowledgeable about the products. I loved all of her recommendations. I highly suggest to stop in at this store. read more

Fitting itself into the crowded cosmetic/skincare field, Lush is a unique entry in the Fresno market. With its focus on fresh/natural ingredients they separate themselves from the pack by providing unique items that you simply will not find elsewhere. The Sephora directly across from this store would be hard pressed to find a product that replaces some of the items in Lush. However, uniqueness does not necessarily mean they are all good products. Some of the products available are really fantastic. I have used three of the fresh masks from their mask bar, Love Lettuce, The Sacred Truth, and Don't Look at Me. Out of the three Love Lettuce is the only one that I have repeat purchased. It has a really fresh feeling, and helps to exfoliate the skin really well. Another product I use is their fresh soap. This stuff is great, it lathers up well, leaves your skin feeling nice and smooth, and smells incredible. I have also purchased the shampoo bars a couple different times. I think that they are great for travel seeing as they take up so little room, but they turn into this gel mess if you leave them in a container, and the amount of hair that sticks to them is rather disturbing, but they're alright. Granted, there is only one bar I will use because I think the rest smell... less than pleasant. However, smell is a problem throughout Lush. The moment you walk into the store you are slammed with the overwhelming number of odors coming from their wide selection of items. From the bath bombs, to the fresh soaps, to the shampoo bars, there's something assaulting your nose ever way you turn. For my friend it is actually too much. Every time she goes into the store she ends up coughing for hours afterward because it dries up her throat so much. I personally have smelt what feels like at least half of the products in the store. For me, it smells like a stoner's paradise. The smells remind me of incense, and marijuana. Not sure if this is good or bad, but is true nonetheless. I should note that I really love the architectural design and merchandising of this store. It looks fresh, modern, and inviting. Everything is laid out in a way that makes it accessible, and the crowd flow is consistent. Granted, if it gets busy it can be a little bit claustrophobic, but never anything unbearable. Finally, the thing most people seem to complain about, the service. It really is hit or miss here. Some of the employees are a bit underwhelming in their performance, and some are great. Last time I went in I felt like I was forcing the group of ladies who were working to engage with me in order to help me find what I was looking for. This is not the first time I have felt that way either. In fact, every time a female identifying employee has helped me, I have felt like I was a burden on their workday instead of a possible sale. Even though they ran through all of the typical upsale tactics, it felt forced. In comparison, one of the young men who has helped me multiple times is bright, bubbly, knows his products incredibly well, and goes out of his way to make sure that you are buying the products you want, and not the products that he wants to sell you. I don't know if Lush reads these reviews, but your worker Trent really is an asset to this store. All in all I will end up going back. The soap, and Love Lettuce are just about worth it for the torture I put my nose through. read more

Too expensive for my liking to be honest, Quality products are always expensive but the portion size of the body washes and pretty much everything else is too small. I was told I would need to use only a little bit and it would last for a long time. Wrong. I like the different variety of options and a lot of them are freshly made. I think I could find something similar for a lot less. read more

My girlfriend loves this place but the customer service below par. We stopped into this location on our way back home and were snubbed by the employees. Guess we didn't fit the demographic for "fresno" lush clientele, and we weren't acknowledged after 15mins of being in there. read more

Still love lush! It's definitely a guilty pleasure and a splurge! Now that they've been ope for a while and I've tried a lot of the products, I now have a set couple of things that I will get there. The perfume is one of my favorites, it's a jasmine scent and no harmful chemicals in it. I will also use the face washes. I love the Angels on bare skin and Let the good times roll. I will usually switch off between these. My son loves the FUN and once in a while, we'll get few bath bombs. I will usually only get a face mask is I have true 5 empty pots but I have recently tried the coffee face mask and I love it! My sister really likes the shampoos but I haven't found one that j love yet. read more

Sometimes u just gotta treat yourself...Lush is the place to go. Cynthia was cute, nice, and hooked me up with a free sample of their henna hair dye! She rocks I'll come back because of her. The sea salt face scrub is my s***! read more

I honestly have never been to a store with such helpful, outgoing and lovely workers! The few times that I have gone, as soon as you walk in, they greet you and help you with whatever you need. Happy happy happy. read more

I absolutely love Lush products. The team here are always so welcoming and sweet. Today Sergio helped me help. He was so friendly and gave me a few samples that will hopefully help out my face issues. Already tried the face mask & i love it! I will definitely be back to get full size of these products! read more

Literally the BEST experience I've ever had at a Lush. Every single worker came up to talk to me but didn't try to sell me on anything. They asked about my bag and pins and connected with me on a different level. It made me feel like I was shopping with a bunch of friends! I live in San Jose now but when I do come to visit I will definitely be stopping by again to buy more bath bombs Thanks for the amazing shopping experience! Keep it up! read more

I give 5 stars to the products but 1 star to the customer service. The issue is that at this location all the staff members are outrageously trying to up sell you and they don't leave you alone!!! I love lush as I discovered them in Portland OR. In Oregon the staff was friendly and helpful but would NOT constantly try to upsell you on everything like this fresno location. For example, I know exactly what shampoo or perfume I want to buy and the entire time I'm in they are badgering to try the 30 $ shampoo instead of the 20$. Or I want to buy 5$ worth of soap and they are badgering me to buy 12$ worth of soap. Very annoying and unappealing. I hate going to this location and am going to buy online instead for my lush read more

I am a huge lush fan! The workers here are always so lovely and helpful. I can always count on them to direct me to a product I am searching for or am curious about. They are not shy about giving a demonstration on their products either! Which I love because I know it can be scary to try new things. I love the bathbombs and shower scrubs. Ocean salt and dark angels are my absolute favorite products from here. It can be a bit pricy here but you can always just start with a small purchase first then work your way towards bigger purchase later :) read more

Lush - Phoenix rising bath bomb! $6.95 - Cosmetics & Beauty Supply Near Me - Fresno, California

I love Lush! Everyone here is so helpful in finding exactly what I need. I work at an office where I cannot wear anything scented (so sad!) and they helped me find the best shampoo/conditioner with little to no scent, but while still helping with my hair type! The prices seem a little high sometimes, but the things I buy last me a long time, so it really evens out, plus the ingredients are all natural, which is awesome! I also love that you can return the empty lush pots for face masks, I have been able to try lots of new masks because of that :) read more

It's extremely annoying and not to mention a hassle driving more then an hour and a half to this store and finding out they have nothing that I need in stock. For the past couple of times that I've gone(4) they have had no masks or cleaners in stock. And have nothing to substitute nor a sample to make up for the drive.. I wish I could find a 1800 number to talk to the company about increasing their stock. I'm a huge fan.. It's too bad they aren't able to provide me that service back. Really bummed. read more

The team here is absolutely amazing, every time we come in they are always welcoming and have an incredible attitude. They genuinely love what they do and love introducing you to products that will best suit your needs while also recommending things that you never would have thought of trying before. This team has made us Lush customers for life. read more

Not only is Lush an absolutely amazing company with a wonderful vision, the employees at this particular location are out of this world. They are all fun, and seem so happy to be at work. They all greet you the moment you walk in the door, and make you feel so welcome. The staff is so knowledgeable about all of the products. I am a particularly difficult customer because I do SERIOUS research on everything before I buy something , so I know every name of every bath bomb and all the scents and what I may like and dislike. Its a fabulous feeling to walk into a retail store and have someone take the time to give me all the details I want about every product and it actually line up with all the research I've done myself. Every single person in that store is so friendly and being a retail sales manager I would gladly hire ANY of those lovely people to sell for me. The world needs more enthusiastic, passionate, intelligent, non aggressive sales people and Lush obviously understands that. Thank you Lush Fresno for making me spend my money. Its seriously normally not a very easy task, but every time I walk in here I gladly hand it over. I will continue to spread the word for as long as I live! I'm officially a Lushie. read more

Lush - My first Lush haul. Lots a lavender scents and sparkle. The experimenter is definitely my favorite. - Cosmetics & Beauty Supply Near Me - Fresno, California

I am so in love with lush! If you have never been in a store go immediately. Everything is made with the finest ingredients, best scents, the associates are so helpful. I could spend so much money in there. read more

I went in yesterday with my mom, who speaks English as a second language. Amber made her feel welcome and made her best attempt at communicating with my mom in Spanish, which made my experience there so welcoming. It really made for a great shopping experience. Especially for my mom. Trent also assisted me with demonstrating a few of the products. We drove up from Bakersfield, seeing as this is one of the closest Lush locations to us. I will definitely be returning. read more

Deafly one of the best boss to get any kind of soap or cleaning material for humans ha ha they also have a very good be a gel and wash I usually get the louche and also the sea salt scrub read more

I love how natural the products are! I have an obssesion with the bath bombs. They do demonstrations and its always fun to watch.

I've been a Lush customer for ten years and LOVE the products. Their sales tactics are aggressive as hell, though. I've been to Lush store in several different states, and this one might just be about the most over the-top, used car-salesesque shop I've experienced. Today (to name one example) I was swarmed by two representatives while trying to pick up a specific shampoo and conditioner for my husband. They were so invasive that I ended up just leaving the store without purchasing. If I tell you I'm fine and I'll ask if I need anything, that means leave me alone for a minute to browse and read labels. Seriously. Back off and tone it down. You're coming on too strong, Fresno Lush. read more

GREAT CUSTOMER SERVICE! My daughter and I went in about a month ago...she purchased a couple of bath bombs for a gift for a friend..she loves the products here..I liked the way the two sales girls addressed her and talked directly to her, since she was the one making the purchase...very friendly and quite entertaining to talk to. read more

Dope af. Face feels soooo good. First time going and won't be my last. Customer service was great. Felt very welcomed. Highly recommended.

This being my first time here I had an amazing experience! Every person there helped me in and engaged in actual conversation with me and asked me about my skin and what I want out of these products. They did a demo for me on my hands and I instantly fell in love with Ultrabland and Fresh Farmacy. Serious can't wait to go home and try these on my face! read more