I am very late to this review, but I just wasn't an active yelper back when I got married. My…read morewedding was November of 2019 and LBD took care of my dress, one of my bridesmaid's dresses, and a tuxedo for my daughter. The experience for my daughter and I was perfect. We are a bit unconventional: I didn't want a white dress and my daughter didn't want a dress at all, so we had some issues at other places. Particularly for my daughter, who seemed to scare the heck out of any guy working at a tux shop when he realized he'd have to measure her. Thank goodness we found LBD where they fitted her for a tux that she loved with no problems. I ended up with a bridesmaid dress since I didn't want white, but they recommended a seamstress who helped me embellish it into just what I wanted. The missing star is for my bridesmaid's experience. When she tried the sample on in the store, it fit like a dream, it was just the wrong color. It would seem when they put the order in, they ordered the wrong size completely (an 8 instead of a 6) and since it took 3 months to get there, we had to have it severely altered just to fit, which was sad for my friend because she had planned to alter it into something she would wear again and again, but all her alteration budget went to making it fit instead. She did reach out to the owner to try and get them to make it right in some way. Unfortunately, they took no responsibility for the mistake, and dismissively gave her $50 for alterations. Alterations which ended up costing $110 after it finally fit. So I guess it just depends. I had a great time with this business, my best friend not so much.

The new owner was so rude to me. I came in during the transition to rent suits for a September…read morewedding. The old owner was training the new owner. The old owner was so sweet and helpful and got everything figured out and marked down. And showed the new owner everything. This week one of the boys went to get measured and the new owner said my file must have gotten thrown away & there's no record of me coming in there. She wasn't apologetic at all and made it sound like it was my fault for not calling to confirm? Like that is why I came in person and filled out all that paperwork? To confirm? Not my fault it got lost. If you're looking to rent from here, it's not a reliable place like it used to be. So incredibly frustrated. 110% do not recommend

Came for my first time today was greeted nicely but as I was looking through the store I came upon…read morea rack that was on the sales floor,as I was looking through them the cashier rudely told me "you can't touch that" and then a few moments followed up with "because it's not on sale yet". I felt like it was said rudely and her coworkers just laughed as well. I left feeling uncomfortable and judged. Will not be going back when I can find similar clothes at Tj Maxx.

Love this store. Great service, selection, quality and value. I was in and out in less than 20 min…read moreshopping for my wife thanks for great help from knowledgeable staff. They even got it all wrapped and boxed for me ready for x mass. I highly recommend this wonderful boutique to all husbands for hassle free experience. Thank you, thank you, thank you.

Curated inventory. This is a significant step above a normal thrift shop. Everything is clean,…read morepressed and in style. The prices are above a thrift store but half or more of what it would be new.

Popped in here after getting our hair done at the beauty college. My mom and I were ooooing and…read moreahhhhing over so many beautiful items in the store. There's a whole section of sparkling gowns I wish I could fit into. The plus size selection was minimal but I did find an Eloqui long cardigan which fits perfect. They have some designer items under lock and key and I purchased beautiful clip on earrings as well. Items appear to be on sale but not as marked so make sure you ask about the price. The lady running the store was so nice and I know if you needed her she would help personal shop for you.

Love love love this place, they were so welcoming and friendly to me and my daughter. Some of the…read moreother dress places I went to treated us horribly but these girls were truly amazing. The dresses were beautiful and great quality and my daughter got the perfect prom dress. Highly recommend this place.

Terrible customer service! website is NOT accurately showing items available!…read more purchase dress that we looked all over for from this site because it said "IN STOCK " tried emailing site No response. once I was able to talk to the manager she tells me that she's doesn't know if the dress will be available because they have other orders that have to be shipped before hers and she will have to call me back After she counts the orders ! patiently waiting to her what other excuses they will come up with. Very unprofessional experience Mia the label !

Went in with my fiance to get some suits for our wedding. The store was pretty busy and not enough…read morestaff to help. The girls that were there were pretty helpful but one of them gave us the wrong size shirt aaaaand we paid to get his pants hemmed and the seamstress did a horrible job. The measurements were way off, one of the leg was shorter than the other. Luckily, we know someone that knows about these things and she notice it right away. Another thing they don't tailor the jackets. So glad we got that tailored or else my husband would've been walking down the aisle with an oversize jacket.

Not a lot of options need more hats and shoes and updated styles like los angeles haveread more

Madeleine's boutique is beautifully arranged with seating areas for your party as well. Booking…read moreonline was easy! They send you a questionnaire and ask you for your vision of your gown and your wedding. I really wanted a concierge type experience for the first time looking at dresses. Sherri delivered! She made me feel like a queen and encouraged my party to pick out any dress they wanted me to try on. She looked at my pinterest board for ideas, but I really had no idea what I would pick. She gave me tips on dresses and gave me honest opinions. She also had a robe for me inside the spacious dressing room and helped zip and unzip me. She has a very efficient system of trying on dresses, you can tell she knows and loves what she does!! She also didn't force me to go outside if I didn't like a particular dress, she just brought the next one with no judgement. She had a pedestal set up with a brightly lit room, and took the time to really spread the dress and train out so we could fully appreciate the dresss. She also picked out the veils that would match the dress I was wearing with my desires in mind as well. She found out that my ceremony would be taking place outdoors, so she brought me outside to see how a dress I loved would look like in the sun. It was beautiful both outdoors and inside! I tried on a few more dresses but we quickly realized I was comparing it to the one I loved. I had no expectations of finding the dress, but I did with Sherri's help! She encouraged me to put on the dress again and allowed my party and I a moment to be together. The price was super reasonable (much better than Bay Area prices according to my friends). It was such an amazing lovely time spent and I'm happy to be a Madeline's Bride!! Thank you, Sherri!

I purchased my wedding dress from Madeleine's Bridal Boutique, and what should have been one of the…read moremost exciting parts of wedding planning became one of the most stressful. I got engaged in May 2025 and started shopping early because I knew dresses could take 6-8 months. I said yes to my dress on July 5, 2025, over a year before my July 31, 2026 wedding. Yet, through issues that were no fault of my own, my fully completed dress did not make it to me until the week of my wedding. I live in San Diego but am originally from Fresno, so I specifically chose to shop there to have the experience with my family. My first appointment with Misty was wonderful. I found my dream dress but wanted the champagne underlay changed to ivory. After being told this could be done, I returned July 5 and officially said yes. I specifically asked if any additional measurements were needed because I had my wedding shoes with me and was returning to San Diego the next day. I was told no. The very next day, Misty contacted me saying Sherri needed a hollow-to-hem measurement. I had to make another trip to Fresno on August 9 specifically for it. This measurement was especially important because I am 4'8" and my gown had significant detailing along the bottom that could be compromised by traditional hemming. In December, I was told my dress had arrived. The fit and ivory color were beautiful until I looked at the length. It was extremely long, even longer than the sample. We immediately asked whether my hollow-to-hem measurement had been included. Sherri and Misty said they had it, but I was never shown the order confirming it. Because hemming would compromise the gown's detailing, the dress had to be reordered. Communication afterward became extremely frustrating. My mother made repeated calls, left voicemails and sent texts asking for updates, many of which went unanswered. We also discovered the balance in the portal differed from our original invoice and had to provide our printed July invoice before being told the original amount would be honored. By June 6, 2026, less than two months before my wedding, I returned expecting to finally take my replacement dress home. The replacement was now TOO SHORT. I was wearing the exact shoes used for my hollow-to-hem measurement. My measurements had not changed. The front of the dress was above my ankles. While I was wearing it, Sherri partially unzipped the back, pulled the dress downward and said, "There, now it is not too short." Except the dress was now sitting incorrectly and was uncomfortable. I was then asked to walk around. I explained that I was walking carefully because I did not want to scuff my wedding shoes. Sherri responded, "Why are you walking like that? Walk straight." She then asked whether my ceremony was outdoors. When I said yes, I was told that because it was outdoors, it was "fine" that the dress was short. That was incredibly upsetting. I did not order my wedding dress to be "fine" because my ceremony was outdoors. I ordered it according to measurements specifically taken so it would touch the floor in my wedding shoes. Thankfully, their independent seamstress, Mandy, was incredible. She explained what she could do to let the dress out, but she would not return until July 23 the week before my wedding. My options were to take the dress to San Diego and desperately find someone else or trust Mandy and make an emergency trip back to Fresno. I chose Mandy, and I am so grateful I did. She worked a miracle. She made the dress fit as beautifully as possible, the front finally covered my feet tastefully, and the bustle was beautiful. For the first time during this process, I felt relieved and happy with my dress. Mandy deserves every bit of credit for that. Because I flew to Fresno for the fitting, my mother and sister-in-law arranged to pick up the finished dress and bring it to San Diego. On July 28, the week of my wedding, my sister-in-law went to pick it up. Given everything that had happened, she understandably wanted to check the dress and veil before driving several hours to San Diego. Later, Sherri called my mother complaining that my sister-in-law had been rude and wanted to "take apart" the dress and veil. She was simply checking that we had received the correct items after TWO dresses had already arrived with problems. My mother finally explained how upsetting this entire experience had been: the poor communication, incorrectly handled measurements, and the lack of partnership throughout the process. Only then did Sherri apologize. Yes, my dress ultimately turned out beautiful. But it should never have taken this much stress, anxiety, travel and uncertainty to get there. I found my dream dress more than a year before my wedding specifically so I would have plenty of time. I trusted Madeleine's with one of the most important purchases for my wedding day. Based on my experience, I cannot recommend them. The dress was my dream dress but the experience was a nightmare.

Skip this place. I was here with my daughter, she was looking for a prom dress. The people working…read moreat Wish were no help. The girl assigned to my daughter, brought her 1 dress and stressed that she "be very careful with the dress." WTH? What did she think my daughter was going to do to it? Lame. So the dress wasn't the look my daughter was hoping for. And that was that. No other options, no suggestions, nothing. If you want Top Quality service, go down the street to Lolo Maine, that's what we did. They are incredibly welcoming and helpful. The girl working there brought my daughter at least 6 different dress and was as sweet as can be. Lolo Maine is where you want to go.

Worth the experience. Was greeted by receptionist he let us know a stylist would be available to…read moreassist shortly. Only one stylist when we went, she helped my daughter pick out the perfect dress for homecoming dance. She did a great job at also helping each and every customer there. My daughter loved her dress, will go back again.

CK Elegant Women's Alterations truly saved the day! I had originally reached out to another…read moreseamstress, but she wasn't returning any of my messages. I called CK and they were able to see me that same day. I am very thankful they were able to squeeze me in on such short notice. I felt like a weight had been lifted off my shoulders among all the chaos of wedding planning. My dress had three different fabrics that needed to be hemmed, the main fabric being tulle and lots of it. They also added several bustles, both French and traditional, to keep my dress up during the reception. You have the option of a clear button or jeweled. Because of the design of my dress, they recommended the clear. I picked up my dress the day before the wedding and it was absolutely perfect! CK is very professional, knowledgable, and timely. They know what they are doing when it comes to alterations. I have already recommended them to several brides that I know. Thank you for everything!

I do not recommend this shop. They are very expensive and don't listen to what you want. I could…read morebought a different dress for what they charged! They drag out wedding alterations until the week of the wedding so you can't fix anything and just have to leave with the dress! I had bought a sample gown and needed the waist taken out a bit and the bust cups moved down/ lined and of course the length hemmed. The only thing that was actually done before the week of my wedding was the hemming of length. When I went to go pick up my dress the week of the wedding, the cups had been moved even higher and had padding in them. I had to take those out myself and put the dress back together. The day of the wedding the zipper didn't even want to zip plus during my photos before my ceremony. The center of the zipper broke and I had to hold my dress together with safety pins. Save your money and go to another alteration shop! I would given this place zero stair if I could.