This location has the best customer services! Kevin was beyond sweet; he helped me and my partner pick out the right stuff we were looking for and was so detailed on certain products; he knew everything! He also gave us samples on some of items we weren't sure about. He was BEYOND helpful; im so excited to try out my new products. When in this location ask for KEVIN! read more

I am so happy that this location in Dadeland is still open because I needed a Lush fix. Unfortunately for me, the Aventura and Miami Beach locations are no longer open so it was either Dadeland or Boca. Everything smells so good but keep in mind that it may make some things smell differently like I experienced. I had to walk outside for a quick change and when I came back in, it made a difference. I bough a small Sticky Dates and Rose Jam to try something new and even got a few samples of body scrubs. The staff was so helpful and kind when I was trying to make a decision on what I wanted. Next time, I think I will try some bath bombs read more

Lush - Cosmetics & Beauty Supply Near Me - Miami, Florida

A couple of items that i ordered via the mail were delivered broken, so I went into the store to see if they could replace them for me. The items were no longer available (seasonal), but the sales associate was so helpful and very accommodating that I left still a satisfied customer. read more

Lush - My favorite store - Cosmetics & Beauty Supply Near Me - Miami, Florida

I live in miami beach and this is the only lush in miami so i decided to finally do the drive and i had the most amazing experience!! i had two workers help me (one tall with curly hair & girl with black hair and great dark makeup) and they were so sweet! the drive in itself stressed me out so for them to be so helpful and nice was exactly what i needed!! def go here - even if its a drive :) great energy read more

I love Lush, and always go in, when I see their store. However the prices in my opinion are too expensive. I do not want to pay 7.95 for a small slim slice of soap. Shame as I adore their products. read more

Just wanted to say this is my favorite Lush store to go to. The employees are just helpful enough that I can ask a question readily but not sitting on top of me as I walk around the store. Last year during the Boxing Day sale the employees were really sweet and helpful as I came in around 4pm desperate to get some of the Christmas tins and the associates helped me scoop up all my favorites and they even threw in 4 freebies for me to try out! I had to shop at a different Lush store this year during Boxing Day since I'm out of town, but it just made me miss this store even more. read more

Came in to check out their once a year bogo! Wow, there was some great deals! Was helped right away by Quinntin, who was an amazing sales person full of knowledge and extremely customer friendly. After trying almost everything that was on bogo, I bought snow fairy. It is so soft after use and smells delicious. I also bought Christmas buff ! Pricey but worth it! Hurry before it is all gone!! read more

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My daughter loves this store so I decided to check it out and WOW, the welcoming from the young lady working there, draw an instant smile in my face, how sweet!! This colorful store located in the Dadeland Mall has a huge variety of bath balms, body creams, and so much more. Their prices are high for me. I want to go again when they have the sale because I can not afford it now. Thank you! A mi hija le encanta esta tienda, así que decidí echarle un vistazo y WOW, la bienvenida de la joven que trabaja allí, dibujo una sonrisa instantánea en mi cara, ¡qué dulce! Esta colorida tienda ubicada en el Dadeland Mall tiene una gran variedad de jaboness de baño, cremas para el cuerpo y mucho más. Sus precios son altos para mí. Quiero volver cuando tengan descuentos porque no puedo pagarlos ahora. ¡Gracias! read more

Lush - Cosmetics & Beauty Supply Near Me - Miami, Florida

I don't usually write reviews for stores but my experience today at lush was so great that it definitely deserved one. I was helped by both Danny and a girl whose name I unfortunately did not get. They were both so attentive and caring. They helped me put together the perfect Christmas present for a family member and even gave me a free sample of a product I loved. Not only are their products great, they customer service is top notch! I will certainly be back. read more

I admit I have been a Lush fan even before they have any shop in Miami, and I would fill my luggage with the wonderful smelling goods when I traveled. It started years back when I read in the newsletter that they stopped buying their eggs from a supplier who mistreat their hens. Now, tell me, how many grocery stores or restaurants or food manufacturer does that, let alone a body care shop? They are also big on environmental preservation, fair trade, and all that. They put lots of nice stuff into their products, flower absolutes, fresh fruits and vegetables, so they smell totally divine. Be warned though, their products are not 100% natural. They do use parabens and FD&C colors in some of their products. And be warned too that their stuff are not cheap at all! Entering a Lush store is always a lovely experience. Their products are colorful like a box of crayon, and the fragrance fills the air. The staff are very friendly and knowledgeable, and often will offer to let you try some of their products. Some of my favorite products: Buffy: rub this body butter on yourself and feel how amazingly soft and smooth your skin is. Your guy won't be able to keep his hands off you! Sexy Peel: refreshing, lemon flavored soap. Godiva: solid shampoo, no plastic bottle, no preservative. Divine jasmine smell. Masks: their mask is made fresh and needs refrigeration. You can feel your skin saying ahhhh as you smooth the mask on. They have a lot of fun products too, like toothpaste pills that looks like a mint candy, shower jelly, bath bombs, moldable soap, foot mask... read more

Lush - Cosmetics & Beauty Supply Near Me - Miami, Florida

This is my favorite store of all time. I love it and I am so obsessed. I used to be big on bath and body works until my aunt began getting these funky allergies from all of their products. So I started looking at other bath products and discovered LUSH!!! The store smells great and is always clean. Has a nice feel to it especially the packaging. I love the white and black packaging. It is also recyclable and do not completely quote me I believe if you return 6 empty containers marked with the recycle sign you get a free mask. When you come into the store someone usually is there to greet you and ask if you are interested in anything. They are always willing to demonstrate how all of their products work and what the purpose of them are. They have multiple gift boxes and boxes in general that you can purchase to give to a friend or even buy for yourself to test out new products. Everything is said to be all natural. I HONESTLY do not know how true this is but so far I have had no reaction to any of their products. Like all products I have favorites and some that I believe do not work as well. I will identify my favorites... RnB- hair product ( I love the smell) Gorgeous - Best skin moisturizer I have ever tried. Despite its hefty price tag it is worth it Rosejam bubble bar- I love the smell of roses...literally Mask of Magnamity - leaves your skin soft and smooth. works great for breakouts in my opinion The coffee mask (I forgot what it is called) it smells and looks like coffee I love it. Dark Angels - charcoal for the face is very cleansing I can obviously continue on but I will stop here. Stop by and choose your own favorites! You will never want to shop at any other bath store again. read more

Alex is a sweetheart. She was very attentive, helpful and knowledgeable. She even asked me if I had any food allergies...amazing service. The store is beautiful and smells lovely as soon as you walk in. It is super packed with products but you can take a catalog home to look over everything with time and then come back and sample all the things that sparked your interest. It's all artisan-made using natural ingredients and never tested on animals. If you are buying for someone, I'd suggest a gift card so they can pick it out themselves, ensuring they aren't allergic to any of the ingredients. (ie eggs, pineapple, kiwi, etc.) read more

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Fantastic! This store was really impressive. My wife and daughter are HUGE fans of the company and their products. I have been won over because of their shampoos. Im the kind of guy that didn't pay much attention to this sort of thing (yes I may have washed my hair with a regular bar of soap occasionally) until my wife had me use one of their bar shampoos (so yeah it wasn't a bis stretch for me to try). What a difference, just one swipe of the bar and I had tons of shampoo. When you look at how long these products last I can say they meet my value test as one shampoo bar will last as long (and often longer) than spending the same amount on bottle shampoos. Value aside the quality and ingredients of the products are as good as it gets. The family uses so many different items from Lush I have lost count. I know that my wife loves the lotions and her & my daughter both use the face cleansers and masks regularly. What makes going to the store so worth it is first you have the most amazing people that work there. They are extremely friendly and positive not to mention knowledgable about the products. The second reason to go to the store is for the tactile, my family can smell the products and feel them applied to the skin. Don't worry, for current health reasons they use little sample sticks to keep you safe. Speaking of current conditions they take things very seriously (and kindly) at this store. You are greeted at the door and given the option to place your order carry out style without having to enter. If you do choose to go in they make sure customers are properly wearing masks, offer hand sanitizer before you enter, and seem to limit the number of people in the store. I wish I had everyones names to give them recognition but the team that was there on 1/30/21 was magnificent. read more

have always loved their products, especially since i have very sensitive skin and a lot of natural products are a no go for me. i feel even better supporting them knowing they dont support the ongoing genocide of palestinians. overall a great option for more ethical products although a bit more expensive than standard options. fresh farmacy has done wonders for my skin that even luxury products have never gotten close to! read more

I shop at lush all the time at any location that I can find lol. They're products are amazing!! Today's visit was a little different because after purchasing a few products and returning home, I realized that j left my ring on one of the counters at lush when I was trying out some lotion. Of course I called immediately (an hour and a half later lol) to see if they found it and they did!!! Thank you sooooooo much Ovi!!!! read more

Honestly, the products are pretty expensive, but I just love everything about this store. I love that the products are cruelty-free, I love that they're made with ingredients found in nature, and I feel so pampered every time I come in. The attendants always are very attentive, and take their time with you to sample the item you're interested in. I just adore this store. It's a surefire way to reach cloud nine. read more

Very friendly staff and they're knowledgable of the product. You can ask for a sample for almost every product so you don't have to commit to the big price right away. The staff offers you many samples too. read more

I absolutely LOVE Lush! Their products are amazing and the staff is always very helpful. I personally love the honey products since the scent is very subtle. The lip balms and cut or cream is also amazing! Be sure to try the soaps, I love the tea tree and lemon exfoliant since I have oily skin. They always have great gifts for anyone on any occasion! They have a phenomenal team in place at Dadeland! Keep up the great work! read more

I am a huuuuuge fan of Lush! This company is honest with every aspect of its business. The employees are passionate about the products. They are excited to share and show you how awesome their brand is. They have something for everyone. From the kids, to the ladies, to the guys... There is something for every skin type, hair type. Just awesome. I have visited Lush boutiques all over the country and even in Bath, England. These people are solid and established. Amazing company. read more

I just love lush! The staff if amazing and attentive but not like overly annoying attentive! The girls are so sweet. My favorite bath bomb is the twilight one! read more

Lush - Twilight bath bomb!! Smells so good. - Cosmetics & Beauty Supply Near Me - Miami, Florida

0 stars. LUSH, please look at this and understand that this is a SIGN that you need to do something about the management at this store. You have other reviews on Google about the manager being disrespectful to customers and here goes another one. I have never been so disrespected and disappointed as a customer. Your manager is aggressive and just plain mean to customers. It looks like she really doesn't want to even work there. After being rude to me, I asked her for her name and position and she said she didn't have to give me that info. I turned to her employee and her employee said the same. No one was wearing a name tag and they were out of uniform. The manager has gauged ears, dark hair with caramel tips and a tattoo on her hand. She didn't want to admit her position but I'm assuming that she's the manager due to her "I can do whatever I want attitude". I used to love shopping at Lush so much but after this experience at this store, I don't think I'm ever coming back. CUSTOMERS BEWARE! read more

I went in today and I just want to say the people working today between the times of 12-1:30 were the absolute sweetest. Every time I go in the workers are so kind and willing to help. However, today they were incredibly nice! read more

Was just here today and walked away with way more than I thought I was going to buy. The sales associate helped me test the products and told me how to use them and I ended up buying a lot of things I wanted to try out. Even though I bought a lot today I can't wait to try out some more products. read more

Jen was really nice and knowledgeable. Bought a few items and this place never disappoints. Products are magical!

I loooooove this store. I always just buy a crap load of bath bombs all the time and I always give them to friends and family for the holidays or birthdays. I'm obsessed! I've tried a few items from here and I'm mostly impressed with the bath bombs and tea tree oil spray! It's so good! Ask for samples! They give lots of samples and if you use up their products they give you a free mask when you return empty containers. read more

Amazing store, amazing products! Ask for Stephanie Gonzalez, she is very knowledgeable and helpful.

This was my first time at this location and I have to say, I have never had customer service that amazing before! Everybody on the staff greeted me and one gentleman (I cannot remember his name!) have me wonderful one on one personal attention. I was able to try any product I wanted to and if I had any questions, the staff was able to answer it. They knew what they were talking about and I could tell they really cared about what they were doing. This place is pricey, but it is worth it! All of the products are mostly natural and they all last for a long time. I would recommend this place to anyone and everyone! Thank you lush!!! read more

I've been a Lush user for a while now, absolutely obsessed with their products!! Dafne and Emily were amazing! Super friendly, they both had loads of knowledge to offer on the products they're selling! Amazing customer service makes all the difference, they made my Lush experience all that better! read more

I was here the other day. My second time in a month to replenish my supply of Ro's and Turkish Delight. I typically go to the Aventura location, but since it's under remodel, this is the next closest one. Monica wasn't just a sales associate. She was more like an advisor. I was torn between my usual Ro's and African Paradise. She suggested that I go with the latter since it has aloe and we're in the thick of summer. I take my two purchases to the counter and as I'm waiting for an associate to walk over, I pick up one of the body bars and less than a few seconds later, Monica is there to demonstrate. I decline to get it then and head back to the register. She then asks what I'm using for hair care. Let me know about the Jason and the Argan Oil shampoo bar. Explained how many uses I would get out of it. I left with my purchases and ate lunch. Still sniffing my arm and noticing how soft it was. I ended up going back for the Pearl Bar. I love it! If she is not a corporate trainer she definitely should be. read more