First visit to Lush, went with my family and they made us feel very special! They have great bath bombs and soaps, and it's a fun trip, husband loves his soap, daughter loves her bath clay and love my bath bombs read more

First time ever walking into a lush and it did not disappoint!!! The two lovely people working there were amazing and so friendly and kind I ended up purchasing two things and I'm definitely going back for more !! read more

I usually don't ever know what to get from here but the SM Josh welcomed me in and showed me a good hair care routine. He was super helpful and nice and so was the other staff. I picked out just about everything from his recommendation and he gave me a sample of the hair mask to try out. It was a good shopping experience! read more

Obsessed with all the smells and new products everytime i go in. I love how sweet the employees always are too. read more

Lush - Bath bombs - Cosmetics & Beauty Supply Near Me - Reno, Nevada

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I love lush! they are so kind and helpful here! I'm temporarily disabled and they offered to bring me a chair to sit in while shopping, patiently helped me choose different product and gave me multiple free samples to take home with the rest of my goodies. I have always had good experiences here they are so kind and everything smells great! read more

Had such a pleasant experience shopping here on my birthday today. Luna went above and beyond helping me and my mom with product questions and recommendations - they are so sweet and welcoming. read more

I never heard of this store. I randomly came in here when I was waiting for my appointment time from the apple store. This place is really nice. I was helped by Kaitlin. She was nice, super helpful, and informative about the different products. They offered me a take home sample of their dream lotion. They also have a directory site that lets you know all the ingredients they are using in their products. This place makes eco friendly beauty products. You can smell the goodness all around the store. Definitely recommend checking them out. It's a few stores down from the apple store. It was such an experience. read more

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There's not a lot of retail stores that welcome you anymore or provide great customer service but Lush was an exception! I went in to browse for Christmas gift items and ended up getting a gift card instead. They were having issues loading the card for some reason but kept apologizing for the issue and thanked me for my patience. I asked about a healthcare discount which they said they didn't have but they gifted me a bath bomb that was slightly chipped but still useable. Thought that was really nice of them! Love their products - that they are vegan and their sustainability philosophy! read more

Visiting the Apple Store a few days ago and had some time to shop. Looking for unique Xmas gifts.. this is the place. Beautiful and colorful inside. Picked up some Xmas gifts for my son's gf.. She loves unique and bath stuff! Glad I stopped in! read more

Lush - Cosmetics & Beauty Supply Near Me - Reno, Nevada

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Lush never has items on sale, except for the day after Christmas! Run, don't walk to get these items!!!!! I love shopping here, staff is always really pleasant and willing to help you look for something you need. read more

Lush - Cosmetics & Beauty Supply Near Me - Reno, Nevada

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Lush is by far my favorite bath and body store, and I was so excited when they opened a location near my house in The Summit in south Reno. This location is pretty standard for a lush, but they carry all the essentials and favorites! The smell of this store when you walk the the door just can't be replicated. It's just soo good. And all the products work as great as they smell. I have sensitive skin and always appreciate that they have options that work for me and make a big difference in my skin care routine. Aside from their amazing products, the thing I love most about Lush is that they are cruelty free, and proactively go out of the way to advocate for ending animal testing. Many of their products are also vegan, which is nice as well. Their products are not cheap, but I feel good about supporting an ethical company! read more

I was introduced to Lush by my daughter. I walked in and was pleasantly surprised with all the beautiful colors everywhere. We were greeted by an employee right away you walked us around and introduced so many fun things and let us sample them too. There was a dry shampoo powder my daughter loved and a milky spray to put in your hair after showers that really softens your hair. Bar shampoos, bath bombs, shower gels, face creams and washes, lip scrubs.. so many things to try. My daughter and I went back a week later and decided to buy some more items to try and we got a couple more samples. I could definitely spend a lot of money here. read more

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The customer service here is phenomenal. My family and I came in on 8/22 about an hour until close. We shop here pretty regularly, so I figured it was time to leave a review! I've been in the service industry for 20 years, but if I ever leave, this is the first retail I'd ever want to work. The staff always seem like they really enjoy their jobs, and I love that. My kids started playing around with each other, and my 6 year old tripped and fell-- I pulled my kids outside and explained to them how we behave in public and told them to go inside, and that they need to apologize to those girls working. The two staff working were so kind and understanding, even though I definitely drop the ball on parenting in that moment. I have had an incredibly hard week with multiple doctor visits and long waits in the waiting rooms. I got home ready to FINALLY relax and found she had heard me talking to my husband about the two i was torn between and she gifted me the one i decided to put back. I know it's a simple gift, but i honestly almost cried at the kindness after the crappy week i've had. That act of kindness was super appreciated & i just needed to say THANK YOU!! read more

This was my first time at Lush! My daughter has brought things home from there, but I haven't actually been to the store. I loved all the things that smell amazing, and I love that you can get samples of different things to try before buying them. I think I found one of my favorite soaps, Sandstone! It's very citrusy and exfoliating. That was the sample that I got. We bought bath bombs as well. I love that all of their things are made from essential oils, make your skin feel amazing, and they're handmade! I highly recommend Lush if you want to pamper yourself! Luna was a great help, told us about everything that we had questions about, and in my opinion, and my husbands, steered us in the right direction. read more

Lush - Bath bomb wall - Cosmetics & Beauty Supply Near Me - Reno, Nevada

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I didn't grab their names, but the two girls working right now (6/29, around 3pm) are absolute angels!!! So sweet, welcoming, and personable! Protect them at all costs! 10/10 for my first visit and will be back soon! read more

The two lovely people working on 5/27 at 5:30 pm made my day with their positivity. They deserve to be recognized, I'll be a lush loyal forever but employees like these really seal the deal read more

This shop is amazing and available as a pop up. They've got natural items that are great gifts. Everything smells amazing and high quality items. read more

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Lush is love. Lush is life. This pop up is a wonderful addition for the holidays. Definitely adds some cheer and ideas to the gift giving season. The store is beautiful, vibrant, and alive with amazing product ranges. If you've never been into a lush before, take advantage of the employees on the floor! Which I highly recommend, because a lot of the products are innovative and delightfully different. And the staff is always knowledgeable, friendly, and happy to help. There's so much to see and smell. Some really great quality based ingredients and the company values are dear to my heart. There's something for everyone, products range from hair care, to skincare, and of course bath and shower. POP IN TO THIS POP UP SHOP! read more

This little Lush location aligns perfectly with the Lush's culture. Incredibly friendly + helpful staff. Cute setup. Great product. I'm so excited to see a Lush in Reno. Feels like it was a missing piece. read more

Lush - Bath Bombs - Cosmetics & Beauty Supply Near Me - Reno, Nevada

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This was the best Lush experience I have ever had! My friends and I came in today and were helped by Luna. Luna demoed several products for us, was incredibly knowledgeable about every product, made specific recommendations, and went above and beyond for me and my friends. We will definitely be back in the future. Thank you Luna for such a great day at Lush! read more

I love love love Lush!! Their products are natural and cruelty free, smell amazing and really do work. The first I ever tried them was in Vegas and my room mate swore by their products. She bought me one of their holiday boxes and it was so cutely wrapped, festive and had multiple goodies inside (bath bombs, cleansers and more). The bath bombs are always super cute and they have different themed ones depending on the season that work very well and smell great. They also have many different cleansers, moisturizers, masks, exfoliates, bath soap, bars, liquid, pastes...the list goes on. I enjoy the Tingle after bath moisturizer for body, the Let the Hood Times Roll face and body cleanser (I use mostly for my face and you add a few drops of water in the shower to create a paste), mask of magniminty is a great refreshing face mask, Dream of coffee is a great exfoliating wake up call (also a face mask), Beauty sleep is a nice calming face mask before bed, my ultimate favorite face mask that left my skin with the ultimate glow was the Brazened Honey but unfortunately it was one of the refrigerated masks that they discontinued. They also have very nice body soaps such as the Good Karma, and Honey I washed the kids (infused with honey). They just have so many great products. No matter what you try it's great. I used to have to order online or make trips to Vegas just to get their awesome products but now it's a permanent store at the Summit Mall in South Reno (no more holiday pop up) we get it year round as of now!!! read more

Condescending staff, don't waste your energy, you'll leave with a vibe kill. Purchase online instead.

Oh how I hope this location becomes permanent. Love their products & shopped their Walnut Creek location frequently when I lived in the east bay. Sadly the closest one to Carson City/Reno is down in Roseville. Making this location permanent could definitely add to the shopping experience of the Summit and make Reno less of a shopping desert read more

Rude employees! Over priced! Won't go back! Not sure all the hype. Overwhelming with all the fragrances. read more

Wandered in one day, completely unfamiliar with Lush products, and today a huge fan! Staff was very helpful and friendly and sent me home with samples to try. I have medical condition that wreaks havoc on my hair so I have to be very careful about hair products. Thank you Lush, I'm a customer for life now. read more

I didn't realize that Reno/Sparks had our very own Lush. I had the opportunity to visit the store and had a great uncounted with Luna. She was a very kind and friendly person. She made my visit very pleasant, she explained how all of the products worked and made sure that she circled back around to make sure that I had all of my questions answered. I had a great experience in the store and felt very welcomed by Luna! Thanks Luna!! read more

Lush is my go to for self care items. Bath bombs, lotions, shower gels etc. when we finally got a lush in Reno I was so thrilled. This store is like walking into a happy zone. The employees are so helpful and always greet you. Yesterday was my 50th bday so I headed over to get some bath bombs and a new eyeliner at lush. They were pretty busy which is great but even though they were as busy as they were with only two people working it appeared, they were kind, helpful and amazing. There is a guy that works there and I didn't catch his name, but I think he may be the manager. The very first time I went into lush he helped me and offered me a sample of a product that is now a staple in my life. Well yesterday when I was checking out and paying he sent me home with a bonus item without even knowing it was my bday. Turning 50 was hard and I had spent the day alone, his act of kindness literally made my day! I recommend giving this mixing store business and remind you that they are cruelty free. read more

I love lush and I was so happy to hear it came to Reno, but was sad to hear walking in it's only a pop-up store and they're hoping to have an actual store in the future. If so, I hope they hire new employees or at least staff on the floor who do their job instead of gossiping, especially about customers who are still in the store. read more

One of my favorite stores hands down! I was so happy to find out there was one built here! I will be going here regularly! All of their products are amazing! read more

many options!! holiday stuff is the best! i got a bath bomb and shower gel! the gel has lasted me a while

Yes finally lush made an appearance in Reno! Hopefully they made enough of a impact to find a permanent location in the area!