Not Reliable-Mechanic Department-attached is the letter I wrote and mailed. I never received a…read moreresponse: Attention: Manager/Administrator June 28, 2014 To Whom It May Concern: In March of 2014, Crown Chevrolet performed an inspection on a Toyota Celica. The invoice number was CVCS30671. Background Information I requested an inspection on the car prior to purchasing the vehicle. I found a mechanic in the Marble Hill area and agreed to pay for the inspection. The owner of vehicle preferred that I take the car to Crown Chevrolet, I agreed. When I spoke to the mechanic at Crown Chevrolet, I explained to him that I was a single mother without a vehicle. I had been without a car for over four months. I explained to this mechanic that money was very tight and that I was using my income tax money to purchase this vehicle. I stressed to this mechanic that I would not have the additional funds to pay for repairs. He told me that he would thoroughly check this vehicle out and would let me know if any repairs were needed. Following the inspection, the mechanic reported that the vehicle was in great shape other than a "boot" needing repair. He said the boot didn't need to be repaired immediately and could wait. I even stressed again that I did not have money to make any repairs and the mechanic from your location confirmed that the car was good to go. So, I purchased the vehicle from the seller. They shared no concerns and reassured that the car was in great condition. Since the vehicle was not insured, because I could not afford insurance yet, I rented a trailer from U-Haul to bring the car home to Edwardsville, Illinois. The car remained in my garage for a few weeks as I saved enough money to purchase insurance on the vehicle. I immediately experienced issues once I started driving the car. First, I noticed oil spots in my garage on the ground, but the car was not low on oil. Second, the car died twice during the first week of driving the vehicle. So, I scheduled an appointment with Riteway Foreign Car Repair in Collinsville, Illinois. The mechanic (owner) was shocked at the condition of the car. The timing belt was terribly cracked and worn, which at any time could have damaged the motor. The radiator was beyond rotten and crumbled upon removing. The alternator belt was cracked as well and the alternator was not charging the battery under 40 MPH. Both the battery and the alternator needed replacement immediately. Both boots of the transaxles are ripped, not just one. The owner of Riteway explained that there was no way that a skilled mechanic would not have caught these issues. He explained that the car had obvious oil marks underneath it, which should have trigged a concern. I was able to purchase the battery, alternator, and radiator from Autozone. My Uncle replaced the battery and radiator for me. My Uncle took pictures of the condition of the radiator. I used Riteway to install the alternator and timing belt. Riteway was disgusted at the condition of these parts. I had to borrow money to make these repairs. I have yet to replace the boots on the vehicle, unfortunately, I do not have the funds at this time to replace the boots. The air condition does not work and the seatbelts do not lock, however, I understand these two things would not be obvious things that a mechanic would have checked. However, they are still expenses on my purchase list. The seller did share with me that she had problems with the air conditioner the summer before. I do believe the seller disclosed any concerns or issues that her and her husband were aware of in regards to the condition of the car. She explained they did not use the car often. Gordan is the owner of Riteway Foreign Car Repair, which has been around for 30 years plus and has a review of 5 stars. His address is 415 N. Hesperia St. Collinsville, IL 62234 and his phone number is (618) 345-9055. Please feel free to contact him in regards to what I have shared above; he would be able to go into more detail with you. Compensation 1) I am requesting to be reimbursed the amount of money I paid to your facility to have the car thoroughly inspected. 2) I am requesting to be reimbursed by your facility for issues that were definitely obvious such as a faulty timing belt and radiator. I have spent over a $1,000 on parts and labor to this vehicle and I still don't have the car even up to par yet. Sincerely, Wendy M. Note: I never received a response nor even reimbursement for their services. Very disappointing.

I bought a used 2015 Tahoe and they were easy to work with, fast and professional…read more I would buy again from Lutesville Motor.

I bought my first car at Lutesville Motor & have dealt with them a lot over the years. Great sales…read moreteam & wonderful service department with incredible customer service.

While taking some vacation time in the beautiful lake wappapello area in Mo I said stop and pull in…read morehere, I saw a very clean/rust free used car that I always liked at a small used car dealer. When the car was new it was not on my radar so I never had a chance to own one and I only later came to appreciate them after they were not made anymore. Andy was a great guy to work with and I left with the car even though I already had my car down there, getting two cars back to Milwaukee would be a challenge to sat the least. Andy was no pressure and said take the car for a while, see if you like it and he didn't even want any license or collateral to leave for a 1/2 hour of Hwy and city driving to put the car through its paces. We don't do that in Milwaukee Wi, his trust of us with out knowing who we were are was refreshing for a dealer. I walked in and drove out with the car on impulse, now the challenge of getting this car home would be tough because there is no direct public transportation and it stops three hours away from the car so I was on my own.

We bought a pre-owned 2014 Ford Flex from them and had it shipped over to California without ever…read moreseeing the SUV in person beforehand. It was a great experience from start to finish. Fair and transparent pricing. Prompt and comprehensive communication every step of the way over email, which is very rare even from local dealerships one has visited in person. We asked many questions about the condition, service and ownership history of the car and received immediate, truthful answers that we later verified. We asked about extended service contracts, but there was no push to upsell anything. We asked for a Carfax, which they did not have, so purchased ourselves, but they did provide one of their own before the sale was concluded. They took it upon themselves to clean and service the car (oil change etc.) and had it carefully loaded and shipped on the carrier of our choice. Chuck was super helpful and kept us informed at all times. Cannot say enough good things about this dealership. We hope they live long and prosper.

Best car deal experience I've ever had. Asked for Neil who was recommended by a friend. Told him…read morewhat I wanted, as well as what I didn't want. Neil completely respected my wishes. After a very short negotiation I left believing that I got a good deal plus the car I came in for. No hard sell on things I didn't want or need. I will be back.

False advertise. Definitely not a buy here pay here, work with all credit. BS Ran my credit report…read more5 times and 3 of those were 3rd party that didn't have permission to run my credit report. Zach Cape location

For the love of God and all things holy.... STAY AWAY!!!!!…read more Horrible business!!!!!! Still waiting for a title from Mar. They suck, I want to trade the POS and can't bc I don't have a title!!!!!!!!!!!!!! One star, only because I HAD TO PICK ONE!

I can't say enough good things about Scott at Barley Automotive! First, we live about 4 hours away…read moreso we drove the poor man crazy asking questions when we found the SUV we were interested online. The only day we could go was on a Saturday, and ended up being a little late, but made up our minds that it was our car...only problem, no banks open on Saturday. That meant either another trip or delivery. Scott had all the arrangements made for them to deliver the SUV to us the next week! We have dealt with several car lots in our times, but I will without a doubt, say Barley Automotive is outstanding! We had one small issue with the windshield wipers that we didn't notice and he also had it fixed! If you are looking for a great deal, and even better service, make a trip and see Scott at Barley Automotive! I just wish we lived closer so we could send him more customers!