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    Lutz Engineering Company

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    6 years ago

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    Castillo & Daughters Affordable Heating And Cooling  Repairs

    Castillo & Daughters Affordable Heating And Cooling Repairs

    (25 reviews)

    Washington Park

    Castillo & Daughters Affordable Heating and Cooling Repairs did an amazing job servicing my A/C…read more From start to finish, they were professional, knowledgeable, and genuinely committed to making sure everything met my expectations. You can tell right away that this is a company that takes pride in their work and treats customers with honesty and respect. The service was thorough, the communication was clear, and the pricing was more than fair -- especially for the quality of work they deliver. It's rare to find a company that's both skilled and personable, but they truly are. My A/C is running perfectly now, and I couldn't be happier with the experience. Highly recommend Castillo & Daughters to anyone looking for reliable, affordable, and trustworthy HVAC service.

    If you're looking for an honest, efficient and cost effective business please consider Castillo. I…read morewas impressed by the level of communication, follow-up and pricing. John communicated the entire way on availability, acceptable forms of payment and explanation on the issue/solution for solving it. Sidenote: I had originally sent out a mass yelp service request for quotes and many companies didn't have availability. John had actually took initiative to follow up if my issue was already resolved (which it was not) and came out within a few hours same day to service my home. I feel relieved to have found a hvac company I can trust for maintenance and repairs. John also told me if the heat gives me the same issue he will come out for free for follow up. Please support this business based off integrity, honesty and affordability in this economy.

    Dupuis Energy - Dupuis Energy Heating Oil Truck at Loading Rack

    Dupuis Energy

    (25 reviews)

    No heat at 10:30 0n a Saturday night. Called DuPuis they had a tech on call, Justin, he was at my…read morehome in less than 45 minutes. He diagnosed the problem, circulation pump, and had the part with him. 90 minutes after the call my furnace was up and running. You can't get better service anywhere.

    DuPuis Oil installed my boiler 3 years ago. They sent a technician to clean it upon my request. The…read moretechnician did not do the job correctly. 6 months later (August 12th, 2025) my house filled soot and carbon monoxide. DuPuis send a different technician who said the previous technician did not clean the boiler correctly and he showed me why he said that. He also documented it. DuPuis never billed me for the service on August 12th. On October 27th my boiler didn't start. I called DuPuis and the service manager told me that they won't support my boiler anymore unless I buy their oil. I told them I would find someone else. 3 days later, which was 80 days from the corrective service they did on August 12th, I get a bill. My first bill for this service with net 20 terms. On November 5th they send me a statement that included two months of a late fee, for a bill I didn't even have during that time. The late charges are fraudulent. They did shoddy work on my boiler and after it polluted my house and almost killed me, they want me to pay for them to re-clean and properly adjust my boiler because I wouldn't let them extort me into buying their overpriced oil. On August 12th I would have paid the bill had they presented me an invoice as per usual, but assumed they didn't because their poor work necessitated the August 12 service call. If they were going to bill me with terms of Net 20 for the work they did on August 12th, they should have billed me on August 12th, not 80 days afterwords because I refused to be extorted. For them to charge me late fees for two months I wasn't billed is criminal. They should be audited to see what other unethical business practices they employ.

    G W Wagner Plumbing & Heating - garbage disposal install

    G W Wagner Plumbing & Heating

    (20 reviews)

    I would never use Wagner Plumbing again, and I strongly caution others to think twice before hiring…read morethem. My experience was extremely disappointing from start to finish. A master plumber and an assistant came to my home, and I was billed for both workers. I was also charged for approximately an hour and a half more labor than the time they actually spent working at my house. To access the plumbing, they cut a hole in my wall. While I understand that sometimes this is necessary, they left the wall unrepaired. Even worse, after reinstalling the plumbing fixtures, they failed to caulk around them, leaving fixtures loose that had been secure before they started the job. The final bill was extraordinarily expensive, yet I was not provided with an itemized invoice explaining exactly what I was paying for. When I called to request an itemized bill and questioned the charges, I was simply told that they do not issue refunds. There was no meaningful attempt to address my concerns or explain the billing. I then filed a complaint with the Better Business Bureau in hopes of resolving the matter professionally. According to my experience, Wagner Plumbing did not respond to the BBB complaint. As a customer, I expect honest billing, quality workmanship, transparency, and accountability. In my experience, Wagner Plumbing fell short in every one of those areas. I was left with a damaged wall, unfinished work, unanswered questions about my bill, and what I believe was an excessive charge for the services provided. Based on my experience, I cannot recommend Wagner Plumbing.

    I was scheduled for a day. The got into an accident. Understandable was rescheduled for the next…read moreday. I had called them and told them all I needed was a filter change. I already had the filter. I can't walk right and couldn't do it it took the 15 minutes and they charge me $415 when I called the office. Not give me a breakdown of the pricing because it's by job so I asked why a filter change was so expensive and all he could tell me was because he drove from I could've bought him how many full that much every other licensed plumber that I called was at around $200 which is what I expected. They also never told me how much it was gonna cost before they did the work they sent me the estimate for my work.

    Lutz Engineering Company - hvac - Updated September 2026

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