Arrived on time and was courteous. Diagnosed and fixed a bathtub leak in under 20 mins. Will hire…read moreagain.

Called KW on Tues Jan 14th around 8am asking for drain service. Ken sr. arrived around 10am and…read morelooked at job. He said should be able to do Friday and that he would communicate to his son to send me a quote and get scheduled. Wednesday there was no contact, so I left a message late in the day asking for an update. Thursday morning, I called and got Ken jr. I asked for an update. He said what is this about? I told him and he said I will call my dad and get back to you. Thursday, Friday, Sat and Sunday go by with no contact. As I write this review it is Thursday Jan 23rd and I have heard nothing from either one of them. Needless to say, I got somebody else. I am baffled how they blew me off and wasted my time. Jan 23rd update: I just got a message from KW Plumbing after leaving a complaint on their website message form: Here is their response to my complaint of no contact. First lol, best of luck Second I'm a good plumber, I run this from my phone in my pocket... I'm a shitty secretary. I'm sorry

If I could give a rating higher than 5 stars, I would! Working with Landry to get mini splits…read moreinstalled in my home has been such a smooth process from start to finish! Tim L came out and answered all my questions and was knowledgeable and provided top tier customer service. Patrick and his team handled the instal and again provided top tier customer service and went above and beyond to ensure everything went as expected! Chose Landry and you won't be disappointed!

$$$$$$$$$$$$ I could not believe that it would cost nearly…read morenearly $2,000 to replace a sink and $700 to add the faucet. They are less of a reasonable service company and more of a high-ticket selling company. The on-site teams are polite and friendly, but I feel bad that they have to put a 30-minute estimate "portfolio" in the van to drive up costs as much as possible. I'm really offended and I've been in sales my entire career.

Do not use Ken & Sons. They are scammers. Ken came over to see what was wrong with our furnace. He…read moreseemed knowledgeable and let me know there was a cracked plate needing replacement. We paid up front for the material so they could order it and then we started getting every excuse in the book of why they hadn't come to fix it yet. We ended up getting someone else that fixed it in 10 minuets with a paperclip. Ken & Sons said they processed refund but did not. We have been calling and texting and now all phone lines are out of service and the email on the invoice is bouncing back.

these people are frauds!!!! they took my money and have taken their phone numbers off line.. they…read moredo not deserve a star. I am forced to give one to leave a comment.

These guys are awesome and easy to work with. I appreciate that Julian wasn't trying to sell me a…read moreheat pump when all I asked for was a boiler replacement. Price is reasonable and about the same as the other 2 quotes I got. I like how they accept credit card payment if you are trying to maximize credit points. You can also save 2% of you opt to pay in cash. Install went well overall. There were some hiccups but they did come out immediately go address any concerns. Would highly recommend this team if you want to get your boiler replace

I had an issue with my air conditioner, I looked up Centerline and was very impressed by the…read morebackground of the owners. They are local BVT grads, then went to Mass Maritime before starting their business. I called and someone picked up immediately. I had a very pleasant conversation with the person on the phone. I thought I was going to have to wait a long time for an appointment as it is summer, but he had a gentleman, Adam, out to us the next morning. Adam arrived at 8, on time, professional, called before he arrived. We had asked because we needed to lock up the dogs. Adam looked at our air conditioner and immediately identified the problem, explained it and took care of everything. He wore foot protection and cleaned up everything. The price was very reasonable and Adam recommended cleaning once a year and changing the filters twice a year. I highly recommend this company.

BUYER BEWARE! This company is FRAUDULENT. I signed a contract with Michael Masterson, owner of…read moreMasterson HVAC on September 25, 2021, to supply and install two ductless mini-split heating systems for one of my three family homes in Worcester. He supplied me with a detailed contract, certificate of insurance, ss# for 1099 purposes and detail on the Senville Mini-split heating/air conditioning system he proposed to install at my property. I wrote a check for $9,311 to Masterson on 9/26/2021 for the material cost so that Mike could order these two systems. He told me that the systems were back ordered but scheduled for delivery between October 20-november 3. When i inquired about them around November 3 he told me they got delayed to the 10th. When i inquired on the 10th i was told that he wasn't sure and would look into it. On the 12th of November when i didn't get a response i asked for the tracking # so that i could follow-up on the product as well. On November 18th after multiple requests for information i was told that the delivery truck got in an accident, the order was canceled, and the systems were returned. He then told me the systems were reordered and would now be delivered on December 15th. After that i asked multiple times for the tracking numbers on the order without receiving it. I also acquired a loan through my bank and Mass Save energy. On December 6 i received my last correspondence from Mike that he was in the process of resolving this? Multiple texts and calls after that were unreturned. At this point it's clear to me that Mike has no intention to either supply me the systems or to return my money. I will be contacting the better business bureau, the attorney general, his insurance company, informing the Mass save energy corporation where he is certified, and hire a lawyer to sue him for fraud!

Mike the owner is a good guy but very disorganized. Make sure you get all the details of your job…read morein writing before getting started.

We've been using Joe's Burner Service for years now Joe is extremely knowledgeable, talented,…read morereliable and affordable, we won't use anyone else for our furnace

Thank you for quick response! They came after hours to patch leaking oil tank! They also came back…read moreto replace old tank with sparkling new one! They were on time polite and answered all our questions. They also cleaned up spilled oil and put our appliances back in place! I would HIGHLY recommend Joe and his employees if you need to get an oil job done!!

check my update to there response! DONT USE THIS COMPANY HONESTLY FIND ONE THATS HONEST AN…read moreRESPECTFUL! AN HAVE TECHS WHO TAKE ACCURATE NOTES AN DONT LIE! I would never choose this company for oil if I were you. They tell you one thing in person that needs to be done, but then lie on paper and say something different. We have had six guys here, all saying something different, causing a hassle of a mess. Then today, I spoke to Tammy; she was so rude! She didn't care that I had the tech conversation with me on our Ring cam that proves what I'm saying: "I get what you're saying, but it's not what he put on the paper!" I said, "So how come every time a tech comes out here, they lie about what they told me, seeing as it's happened each time?" Her reply was, "I don't know! I'll have to have a talk with them when they come in." I said, "Well, it's getting cold; we have barely any oil and don't want to put oil into the tank, seeing as he told me it would Contaminate it an not work properly! She didn't care, so I went, "Maybe I should have another company come out and look at the tank." She went, "You should, because we no longer want to work with you, and I'll let community action know. I'll email them." I said, "Okay, that's fine," then hung up! They are nothing but rude and never write down what they do on these service calls! I'd stay away! You guys are the worst oil company and so rude. Tammy is beyond rude and makes no sense. Seeing Tammy said it goes by what they wrote, not what they say in person, even though it's on my Ring camera. But we already found a new amazing oil company that doesn't play games and is honest and respectful, unlike your company. Tammy needs a new job, not to tell me she can't go off what I said, even though it happened in front of my Ring camera. None of your techs write accurate notes. So I will let everyone I know to never use your company unless they enjoy rude customer service where you get yelled at! So no need to reply to my updated review, seeing you wasted my family's time with all the lies and no respect! THEIR RESPONSE IS LIES. THEIR TECH LIES! THEY ARE A HORRIBLE COMPANY! THEY TREAT YOU WITH DISRESPECT! I'D REPORT THEM TO THE BBB IF I WERE YOU, OR TO THE STATE! I CAN LAUGH BECAUSE I NEVER MENTIONED COMMITTING FRAUD; I JUST WENT OFF A CONVO WITH THEIR TECH. BUT TAMMY HAS AN ATTITUDE AND WAS SO RUDE. SHE MESSAGES COMMUNITY ACTION TO TELL THEM YOU GUYS NO LONGER WANTED TO WORK WITH US. MATT CALLED TO ASK ME ABOUT IT YESTERDAY! I TOLD HIM HOW RUDE AND EVERYTHING TAMMY WAS TO ME! AND TOLD HIM WE FOUND A NEW COMPANY WHO DOESN'T LIE AND IS HONEST AND KEEPS TRACK OF NOTES! STAY AWAY FROM THEM. THE OWNER IS A JOKE WHO DOESN'T CARE ABOUT YOU AND WHAT HAPPENED. LIKE I SAID, RUN AWAY!

AMAZING PEOPLE! Dave and Peter came out to inspect and plan…read morethe job and both were incredibly professional and attentive to my concerns. When it was time for the installation of the heaters, we had the privilege of being assigned Ryan, Nick and Pat for our home. These 3 young men were wonderful. I felt comfortable having them here, they did a FANTASTIC job with the heaters, the outside unit and the fuse box. I am thrilled with the way they all interacted with my family too. This is the company the you want to do work for you. Their skills and the value for their services are impressive. Thanks fellas!

I have used Peak Heating since Kyle took over. I cannot say enough good things about his extensive…read moreknowledge on both our oil heating system and our air conditioning. He replaced out whole system a few years ago. Everything continues to work perfectly. He and his crew are polite, hard-working and they clean up any mess they make.

This company did not return to us with a quote or estimate as promised. We had to reach out again…read moredue to his failure to respond. In the end we found much better. A more reliable company. Really unprofessional impression from Doc's Peak in Uxbridge.