I couldn't be happier with every aspect of Martel's team and services. After another company quoted…read morean astronomical amount to replace our boiler, Kyle from Martel came by to give an honest and fair quote. Not only was it MUCH less, but he also gave us options so we could find the best setup for our needs. A few weeks later and our new boiler is installed and working perfectly. The crew was quick and friendly, and made sure to show me how everything worked. Even better, everyone involved from Kyle to those in the office to the crew was readily available, friendly, and easy to talk to. Long story short: Martel is great and I strongly recommend them.

I scheduled a service call for a boiler issue that was causing a loss of hot water. The tech came…read moreout, reset a button on the boiler, and left without identifying the underlying cause of the problem. The technician's only action was to reset a button on the boiler. No root cause was identified, no diagnosis was provided, and the exact same problem returned shortly after the tech left. I called back immediately and only receptionist would speak to me and said nothing could be done as it was the weekend and no management was available....UNACCEPTABLE. As a result, my household was left without hot water for the entire weekend! What is MOST frustrating is they charge a non-refundable diagnostic/scheduling fee and state that the purpose of the visit is to inspect, diagnose, and provide solutions. I expected a professional diagnosis and repair, not a temporary reset that failed almost immediately!

Excellent service and good advice. Would use in the future. I appreciate this company.read more

Quick to respond and very helpful and informative; explains everything and prides himself on…read morequality parts and workmanship. Highly recommended and will be using for all future plumbing needs.

Tony's service was outstanding. He keeps all of his appointments as scheduled and informs you…read moreevery step of the way of the project. His work is excellent and prices are fair. I would highly recommend Tony for Heating or air-conditioning installations or repairs.

Fast, efficient and reasonably priced! They answered the phone and scheduled service same day…read more Professional and knowledgeable. Highly recommend.

"If you can't be a good example, then at least be a horrible warning"…read more Fine, I'll be the horrible warning... To my knowledge, there was no zombie apocalypse going on. There was neither a blizzard nor was it raining sulfur from the skies. The plumber did not have to answer questions from the Sphinx to gain access to my property. The plumber did not have to fight through an army of gremlins to get to my house or dig through corpses to get to my sink. The plumber did not need a support team to extricate the water supply valve from a hidden haunted cave under my house. The parts were not made of Rhodium nor did they need to be shipped from the planet Venus. So why, exactly, should it cost $1000 to replace a water shut off valve and water supply line to a kitchen sink?? Are you just doubling the cost & then sending that difference to the Gloria Gemma Breast Cancer Resource Foundation and getting a tax break or just taking advantage of people who you can take advantage of? Just wondering... With that being said, the actual plumber was nice & did his job well & I would hire him again...if he was self employed...and the price was within reason

UPDATE: After months of trouble with our previous oil company, GEM initially felt like a huge step…read moreup. Harrison came out expecting to be working on a gas system despite us telling the dispatcher we have an oil system. He and made a real effort to help us. But we were expecting him to give a quote and instead handled most of the major issues the same day. Or so we thought... His initial repair ultimately took three more separate visits to get right. The issues we ran into after the first visit could have been avoided if the initial work had been completed correctly, but I appreciate that GEM honored their warranty and kept coming back without charging us extra. The final technician, Steven, was the one who fully resolved everything. He corrected the earlier mistakes, updated the piping, bled the system properly, and fixed problems that had been building for years, even parts that weren't effected by the initial repair were replaced to ensure efficiency and to avoid further damage to the system. Our heat now works better than it ever has, and Steven genuinely deserves five stars. Because of the multiple visits and avoidable setbacks, I can't give the company a full five stars, but I'm grateful for the Steven seeing it through!

Asked him to fix a problem w/my furnace. He replaced a part and charged over $1000. The problem…read morepersisted and he did nothing about it. Would never let this man inside my house again. Doesn't know what he is doing and refuses to admit to that, and btw when i looked up the cost of the part he replaced it was a mere $200. He really overcharged me.

I had a clogged drain in my laundry area. Jeff and his apprentice John arrived right on time …read more After appraising the situation Jeff explained the issue to me he went on to repair the problem most efficiently,keeping me in the loop as to what he was doing along the way . Living in an older house presents problems one would expect ,Jeff was knowledgeable and took care of the issue. I will be using this company as needed . I highly recommend this most professional and talented company . Thank you Jeff and John

I had been looking for an honest, reasonably priced HVAC guy since last year as I wanted to replace…read moremy very old HVAC system. I know what this job should cost having had it done at another house I own but the quotes I was receiving were pretty outrageous to be honest, so I kind of gave up looking for a while. Posted the project again on Yelp in the spring and M Heller replied asking for a discussion. After we talked I received a very reasonable quote - much more in line with what I expected. I did my due diligence in terms of exploring the company's background and was completely satisfied. Long story short, if you need plumbing or HVAC work do not hesitate reach out to M (Matt) Heller. He took out an antiquated system and installed a state of the art replacement and it's working great. Anything I requested he acknowledged and accommodated without debate or up charge - he honored the original quote. If you ever need plumbing or HVAC system work, do not hesitate to call on M Heller. You won't be disappointed. His operation is great and he will be doing all my plumbing and HVAC work from here on out.

Matt was super responsive and informative. He was at my house within 24 hrs during the heat wave of…read moreJune

Excellent service, very friendly and knowledgeable. I would use them again. Very affordable.read more

This service was able to come out within a couple days even though they said they had a back up for…read moretwo weeks because my heat was not working. The service person who came was very professional and informative. It did cost about $90 just to get the system looked at which I was not expecting at the time. The total ended up being larger than I had expected, but I was willing to pay it because I needed my heat turned on immediately. I would suggest them if you need someone quickly, but it might cost you a little bit more.

Always does great work for me. Thank you Tom!…read more He installed a new bathroom for me. Made sure everything was going to work right in a weird little space. Thank you!

After several calls and several so called reason why our furnace was not working correctly Tom…read moredecided to tell us to hire someone else... Working on reversing payment on the check he quickly cashed after he supposedly "fixed" the problem after the first call... If you like to have someone give you the run around and cold nights in New England, Tom is your guy... If you prefer someone who knows what they're doing, call someone else...

CJ Plumbing was highly recommended. Honest plumbing contractor…read moreThe city is upgrading the street lead pipes. With this upgrade, the homeowner is responsible for resident upgrades. Main service upgrades (check valves) and exterior (back flow hose bibs). James was assigned. He was very professional and ensure the install was code compliance. He reviewed the operation and thoroughly clean up the areas. Photo's confirm his expertise and pride in the project.

Excellent service!! Highly recommend. They removed our oil tank and old boiler and installed a new…read moregas boiler and a tankless water heater. Very friendly and professional, on time and great people to work with. They informed us every step of the way about their work. We are very happy!!!

If you're looking for an honest, efficient and cost effective business please consider Castillo. I…read morewas impressed by the level of communication, follow-up and pricing. John communicated the entire way on availability, acceptable forms of payment and explanation on the issue/solution for solving it. Sidenote: I had originally sent out a mass yelp service request for quotes and many companies didn't have availability. John had actually took initiative to follow up if my issue was already resolved (which it was not) and came out within a few hours same day to service my home. I feel relieved to have found a hvac company I can trust for maintenance and repairs. John also told me if the heat gives me the same issue he will come out for free for follow up. Please support this business based off integrity, honesty and affordability in this economy.

Castillo & Daughters Affordable Heating and Cooling Repairs did an amazing job servicing my A/C…read more From start to finish, they were professional, knowledgeable, and genuinely committed to making sure everything met my expectations. You can tell right away that this is a company that takes pride in their work and treats customers with honesty and respect. The service was thorough, the communication was clear, and the pricing was more than fair -- especially for the quality of work they deliver. It's rare to find a company that's both skilled and personable, but they truly are. My A/C is running perfectly now, and I couldn't be happier with the experience. Highly recommend Castillo & Daughters to anyone looking for reliable, affordable, and trustworthy HVAC service.