Great place in my opinion. The workers were really great and made me feel welcome. They handled everything with much care and I was appreciative of that. read more

I definitely recommend luv-n-care I have been coming here since 2009 and Dr Ambreen Aslam she is the best she treats her patients as if they were family and most importantly she cares for her patients read more

See all

I don't have a review to GIVE out! I moved here from the other state and I had to make first patient appointment for my child, I mean my CHILD. As a DEAF Mother, I asked the nurse to provide sign language interpreter on the other day and she will give me call after she have to speak to office manager. I got the terrible call today, she stated that office manager said no and tell me to call health provider to provide sign language interpreter. I told her ADA (The Americans with Disabilities Act) law that require for sign language interpreter to be at any place for deaf family to ask for because for me, as deaf person, I am deaf mother to my 9 years old child that need to know what's going on in the office and I have to aware what the doctor says....HOWEVER, office manager did NOT care and WON'T give what I need. They avoided talking to me and won't give me one then hung up on me. That is hurtfully really COLD. No accessible for deaf family. *Deaf/CODA family, do not attend or make appointment with the office please, they are very rude. read more

Dr. Aslam and nurse mavis have been my sons care givers for more than 9 years now and I am very lucky to have had them and still have them! For all the years I have called and gotten my appointments for the same day the wait when you get there is from 7-15 minutes which is perfect! The whole staff from the reception to the nurses and doctors all hold a very big spot in my heart! I totally recommend to the highest level luv n care pediatrics and all its staff! Love them very much! read more

If i can give no stars i would. One day i came up for an appointment at 2 pm and i didn't leave until they was closed and they also said my daughter had bronchitis and she later was diagnosed with RSV and nobody told me they said the doctor told me but she didn't. read more

Horrible. Refused my child medical treatment. Manager is very rude. He hung up the phone in my face after he refused a child medical treatment. We have insure that they accept & even provided them with the reference number regarding the change of PCP. Don't waste your time. Your kids will die waiting on these ppl here. read more

I love the doctors but the rest of the people that work their eh not so much Not friendly probably only 1 Hispanic lady and a new African American girl that acknowledges me and my kids ( I totally get it they are busy ) I always arrive early and I'm usually in the waiting area about 30 mins no matter what. Sometimes even longer When I usually go see other doctors if I arrive early they see me right away or before the others people that got their after me I believe last week the nurse forgot about me Didn't take no vital signs until 30 to 40 mins later. I ONLY come back because of the doctors. read more

I have been taking my kids here for a while but really considering a new pediatricIan because the new front staff are very rude and unprofessional. This is a tough decision because Dr. Kotagiri knows my kids and is such a great pediatrician but I never want to experience having to argue with staff while trying to get my sick child seen. It was the worst experience ever. I asked to speak to the office manager several times and still was not able to. The visit before this one I can hear one of the staff members in the back making fun of how you pronounce the rare genetic disease my daughter has stating several times "I have Kabuki syndrome" until other staff members told her we were still in the room and to be quiet. All of this is unacceptable behavior and the staff members are not being held accountable as if no one cares about patients and their family. read more

Everytime I bring my son here the wait is over an hour and by the time the doctor sees him it can be from 1.5 to 2 hours. Today I called to make an appointment and they said 11:15am. I arrive at 11 and at 12:07pm I inquired how much longer was the wait. The receptionist said I was actually put down for 11:30 instead of 11:15 and I was told there are three people in front of me. Wow just wow! They always over book. Last time!! Not to mention how gross the play area is. Can they please throw or wash those germ infested Nemo seats away?? read more

This establishment is very unprofessional in addressing childrens health needs. The office is rude and disrespectful in relating important details on detailed protocols. They aren't attentive to tending to proper communication with patients, and their families. I have been coming here for the past two years, and now I will need to find better pediatrician for my children. read more

Excellent doctor Dr. Ashlam is an amazing pediatric doctor who cares about her patients. My granddaughter is her patient and has had excellent care. The doctors staff is awesome Mavis always knows you by name read more

I have been taking my 3kids to luv-N-Care pediatrics for 10 years, since we moved here and Dr. Aslam, Dr. Kotagiri and Dr. Perez are the best pediatricians, very knowledgeable and kind loving service. Love this place, highly recommended! read more

Stay far away form this place you will wait over an hour even when you are on time and miss diagnose your child stay away far away from this place read more

Besides the terrible wait time at this office the staff and doctors are professional and knowledgeable with their kid care. I like that they print out a summary of the visit with details. The staff are very busy but they do answer questions and concerns for their patients. The parking can be a little congested at times but I normally am able to find a spot quickly. There is a pharmacy next door that makes it easy to swing by to pick up prescriptions. I am happy this office is available to see my 3 kiddos whenever I call to make an appointment for them. I plan to continue to use this office if I live in the area. read more

I will never ever refer anyone or go here again the staff is unprofessional and the wait is an hour or more. I have been coming here since my son was five years old and he is sixteen so I decided to bribe my daughter and over the years the customer service has gotten bad over the years , the front desk staff stays on the phone or have there head down the whole time . And if you complain to the front office staff you wait will be even longer my daughters appointment was at 10 so I got there at 950 and all of the people who checked in after me was seen before my daughter . read more

I wish there were more stars!!! My 2 girls have been seeing Dr. Aslam for a few years now. My oldest had very bad asthma and our Doctor had her on a very successful treatment which I am very proud to say my daughter is now asthma free! We are always very pleased with Dr. Aslam. She is very patient. Very caring, and treats my children as her own. There is no other place I would rather take my girls! For any parents who have a hard time finding a great doctor, I highly recommend Dr. Ambreen Aslam. She will definitely meet all your needs and give your child the BEST quality care. Thanks to her for everything she has done for me & my family. We truly appreciate her dearly. read more

I have been going to Dr. Aslam since my oldest daughter was born (9 years ago), and when my second daughter was born there was no one else I would entrust than her. She is very profesional, sweet and caring and treats us like another family member. My oldest daughter suffers from asthma and we had a rough start of the year thanks to this Houston weather. Dr Aslam made sure we had all the right medications and monitored her closely to help her get better. Another time my other daughter had a severe allergy that required her to be hospitalized and they made sure to check up on us everyday until she was discharged. Dr Aslam's nurse Mavis is the best! Her and Dr Aslam make an excellent team. We have been seen by Dr. Perez, Dr Kotagiri and Mr Andrade and have received excellent care as well. All the staff is professional and caring, the office is well organized and runs on time. I have moved farther away from their office but refuse to find another doctor closer to us because we receive great care at LUV-N-Care! Will definitely recommend them to anyone. read more

My son has been coming here for the past couple years and it has only declined. I don't believe that I should be talked to in a condescending manner about the fact that I am now divorced. They have become so rude and disrespectful. They refused to believe me that I had taken my son to his 3 year old check up because I had done it elsewhere. Not only are they rude but the wait times are extremely ridiculous. I personally have waited in that waiting room over two hours one time even though I was on time for my appointment. And at this new location there's no parking anywhere, I have had to wait out in the parking lot for a space to clear up for 30 minutes once. read more

Dr. Silva is awesome, front desk ladies are rude. Dr Aslam is the worst! Dr. Silva was not in the day i took my son, so we had no choice but to see Aslam. She Mis diagnosed my son with scabbies when in reality he had a severe allergy reaction!!! We found that out when we rushed him to the ER b/c he was not breathing well. She did not evaluate him properly, just took a quick look & diagnosed him! Her attitude & lack of knowledge is unacceptable. I immediately moved both my children from that office. I do not recommend this office, unless you are going to see Dr. Silva. read more

I like the doctors specially Dr Kotagri and Aslam. Only bad thing about the clinic is that most of the time you have to wait at least around 30 mins in addition to your appointment time. read more

I like the doctors. They seem like they know their stuff. Dr. Aslam and Dr. Silva Perez are both great. Dr. Perez-Silva found something at my child's follow up appt that the hospital didn't. Thankfully it was nothing serious BUT I'm glad for such a great doctor. They will call you personally if any bloodwork comes back abnormal. They have a seperate sick and non sick waiting area. Waiting time is no longer than 20 minutes but I always set my appointments early before 9 am. Unless there is only one doctor, be prepare to wait ALONG TIME. I was there once since 9:25am & left at 12:pm. I was so frustrated because a had a very cranky, sick and sleepy baby. So yes I recommend BUT I will not be taking my child when he is very ill and only one doctor available. read more

We have been taking our twin daughters to Dr Aslam since their birth. Dr Aslam is very knowledgeable and humble. She listens to our concerns and addresses them well. She pays attention to all the details and makes sure our daughters get the best treatment. We are highly satisfied with the service we receive at the clinic, every single time. They justify their name "LUV N CARE". God bless them. read more

Dr Aslam is very nice and good doctor...I have been taking my eight year old to her since he was a newborn and my 7 month old as will...she treats both of my kids like her own.. I highly recommend her. read more

The Drs are good here, very knowledgable, but the reason I am giving them 2 stars is because the wait time is RIDICULOUS!There's been times where I've had to wait over 2 hrs, plus another hour in the exam room & the dr only takes 10 mins max seeing my daughter. They always say the wait time isn't long but it's always at LEAST 45 mins waiting to be called plus another 45 mins-1 hour waiting to see the dr. My daughter has been coming here since they first opened & the wait was never long. You also never know if you're seeing dr perez-silva or dr aslam which is pretty annoying. The last straw for me was when I came & waited over an hour for my daughter's flu shot & when they finally call her to the back, they tell me they are out of flu shots!!! So unprofessional! Also their medical assistants don't even look nice & clean. There was one wearing leggings instead of bottom scrubs with a very messy appearance & she was very rude! I have been looking for other drs in the area, definitely changing ASAP. read more

Dr.K is an extremely nice doctor but the font desk staff extremely RUDE! My 1yr was sick and we waited 1:20min before being called back, when I asked the front desk how much longer they responded with "you'll be called back when we have time". Yea, they are horrible! They talk to you like you are stupid!!!! Do NOT take your child here. read more

DO NOT BRING YOUR CHILD HERE! I REPEAT, DO NOT BRING YOUR CHILD HERE! After over an hour and fifteen minutes wait, I just asked for my money back and left. I should have read the reviews so I guess its my own fault. I decided to take my son her bc its close to the house but that was a giant mistake and an even bigger waste of time. Then there was no apology or even a good bye. I just don't understand how people like this stay in business. We are going back to our old doctor who I should have never left in the first place. I guess it worth the drive and long hike to get good customer service. Have a nice day! :) read more

I like the doctors here. My child responds so well to Dr. Silva and the MA's are so sweet and patient with the kids. The wait time is a little long but they seem to be really busy. Maybe they over schedule or have too many walkins. But what pediatrician doesn't have a load of walkins. The only thing that I always notice (and I only make this observation because once some employees office drama at a clinic resulted in my childs records to be switched and the wrong vaccine to almost be administered), is that I overheard two of the MA's talking and one was very rude to the other girl who seems to be new. But otherwise, I don't have any complaints. They are really attentive and I would recommend them to my friends. read more

My son has gone to this doctors office since he was born and he's 6 1/2 now. The only reason we still go is because he hardly EVER gets sick and Dr Perez is a good doctor. However, all the front staff is rude as fuck! I'm so sick of their horrible attitudes EVERY time I call to make an appointment! They can't even have simple polite customer service "please hold" or "I'm sorry, but can you please hold one moment" instead it's always a girl with a horrible attitude telling you they have no availability (not even for sick visits) and then when you ask what they suggest she smacks her gums, sighs like I'm bothering her and says in a rude and annoyed voice "hold" and just puts you on hold! Then never picks up and hangs up on me after! I'm in customer service, not only is this customer service but it's also a doctors office where people put trust in staff to help their kids and you talk and treat people like that?! Unacceptable!!! It's all about the money at this office! No real concern for children or when they're in fact completely booked they would have a solid plan of what to let their other patients/parents know! Like "we are referring patients to the following place due to us having no availability at this time" or something along those lines is pretty standard practice! Get your damn staff in check or you're gonna lose a lot of patients! And I better be getting a call from the office manager! Because if not, this is not the last review! Gloria said she would leave him a message....we shall see! read more