After care is not as expected after having your nose chopped up. Never saw the doctor in person…read moreagain. The techs were in charge and only took photos.

My experience with the place has been so-so. Sarah Guittierez, the initial PA who I spoke with was…read moregreat and she was very thorough in her check up with me and in her answers. Dr. Staidle was also very personable and friendly, however, I would be careful with the results of any sort of surgery he does on you and the follow up. I had a lipoma and also a ruptured cyst removed last year, lipoma on my sternum and the cyst on the side of my neck. Prior to both surgeries, I asked for healing time, what the scar will look like, how long, treatment time, etc. I was assured that the scars would eventually decrease over time. After the surgery, it was unfortunately the same experience as many others, had another tech come in to take a picture both times and show it to the doctor who signed off on both and said they looked great. I fortunately got another meeting with Dr. Staidle after my sternum surgery because a piece of the stitching was stuck in my wound that was not taken out initially and was causing an irritation and healing issue. Obviously there is no guarantee that a scar will look exactly like is promised, but when your scar is looking like Frankenstein after almost a year with no sign of additional improvement, that's not what was promised. I am disappointed by the results and am kicking myself that I didn't go to an actual surgeon who could have done it and made it look much cleaner. Just be aware of the process from the initial surgery, the follow up, and then the end result. Prepare yourself for what your results will actually look like.

I come here to get my dermaplane facial and the omnilux treatment on my face and it is absolutely…read moremagical! The esthetician is extremely sweet and kind and my face feels absolutely amazing afterwards! I am now a returning client and I get excited when it's that time to come again! The office staff is absolutely amazing they are all very kind and helpful!

They always say they're gonna call you back to figure out your prescriptions or issues and they…read morenever do. Appointments take months to get in even when you are already a client. Dr. Walker is great and always advocates for her clients especially for more expensive medications. On the other hand, the other dermatologist doesn't even care. She asked how I was doing, then said, "okay see you in a year." I still had so much questions I wanted to ask her about skin care. Very dismissive. Not the best , but not bad enough to make me put in the leg work to search anywhere else.

Dr. Gray and Sarah were amazing. Sarah was extremely sweet, helpful and felt like a friend I could…read moretrust. Dr. Gray was very knowledgeable and answered all my questions as a first time mom. Thank you!

Very happy with my visit here. I wanted my skin checked just to make sure I had no bad growths and…read moreSheila was not only pleasant but very thorough even checking the scalp. I am elated to find a spot so caring and kind. Not only did she check my skin but she knew I was unhappy about some rough patches in many areas and got right to work freezing them off. I will be going back to get more done in a few months. Over the years, I have seen Dermatologist and mostly had good care. In my younger years it was for acne so I knew what to expect but I was happy that she explained the procedure and the after care before she started. It is wonderful to find such a caring person for skin care. Next time I go in, I will talk to them about other things they can help me with my skin care journey. At my age, I could use all the help I can get. I was shocked and laughing that the paper gown they gave me to put on tore right down the middle as I tried to open it. A nice gal at the desk gave me another one and as I put it on carefully, it started tearing in two spots. Just be aware the gowns are thin so you might want to bring a robe. I am still laughing inside that I could tear them so easily. Thanks for taking care of me, I will be back soon.

I have quite a few moles and freckles on my back so I finally scheduled an appointment for a whole…read morebody exam to make sure everything was ok and to get established in case anything changed. From beginning to end, Reno Tahoe Dermatology was helpful and nice. The office is beautiful and has EV chargers out front (always a plus!) The process and procedures were explained in detail to me so I understood the why and when.

This is an amazing business I was 15 minutes late and they gave me so much grace! And office staff…read morewas super help full and kind!

I had some skin concerns and wanted some minor enhancements. I was impressed by both the desk staff…read moreand the technicians. I was seen by both Nicole and Kiley (so wonderful!) They are extremely skilled and knowledgeable, treat you with the utmost respect, and provide amazing care. I'd rate this office way higher than a 5 if I had more stars to give. Truly a great place!

Arguably the worst health care provider in Reno.After diagnosis, was prescribed a topical steroid…read moreand told to apply it for 2 weeks, after which was instructed to contact the office if the issue wasn't resolved. My intense itching turned into intense pain. Called the office 3 days in a row, but never received a call back from the doctor. In a perfect world, this facility would be closed and John Burns would have his license revoked.

I just want to say that Dr. Kiene is the most patient, compassionate, kind doctor I have ever met…read more I went in for a consult before scheduling Mohs surgery on a Basel Cell Infiltrative cancer in the front of my scalp in my natural part line. I had spent days in tears thinking I was going to have a permanent bald spot in this area after surgery as the infiltrative Basel Cell cancer can go below the dermis where your hair follicles are. He spent at least 30 minutes explaining everything to me and even heard me out on my concern on which direction to place the stitches. Dr. Kiene's surgery team including nurse Jill who was every bit as patient, kind and compassionate as Dr. Kiene performed the surgery and kept assuring me it was going to be ok. Today I am two days past the surgery and I cannot believe how they were able to place the stitches right in my part line as I requested as well as what a great clean stitch job they performed. They placed in dissolvable stitches which is a bonus and based on what I see right now I wouldn't be surprised if the scar is almost invisible once healed. Thank you Dr. Kiene and staff for making your patients feel heard and cared for as if they are family and for the skilled, professional, clean surgery they performed on me.

Front office staff are horrible- they never smile and are very unhelpful. I just hate dealing with…read morethem. The rest of the staff are great.

It's been 4 years since my surgery and I'm still so happy with my results. I've never felt so…read moreconfident. Before my surgery, I was constantly aware of my nose and self-conscious about how it looked from different angles. I don't think about it at all anymore. It's so nice not to have that noise taking up space in my brain. Sometimes I'll take a picture and say "thanks dr Yamamoto!" I've added some current pics that show it fully healed.

I recently went in to see Amanda for facial Botox and Nefertiti lift (Botox along the jaw and…read moreneck). She is so gentle and professional. Love visiting the office and always feel so well taken care of.

On June 4th 2024 I met with Dr. Manno and her assistant Julie for the purpose of removing a…read moreSquamous Cell Carcinoma spot on the back of my right hand. Sounds simple. It wasn't. It was far more complex than I would have imagined. Both Dr. Manno and Ms. Julie made the process understandable and very painless. Any and all questions were clearly addressed. Dr. Manno takes great care to assure that her patients understand what is taking place. Ms. Julie handled the needles, while Dr. Manno worked with the scalpel. They preformed like a well oiled machine. Before I knew it I was bandaged up and on my way. As I mentioned in a previous review, Dr. Manno and her team are "The Best" !