Unfortunately, I did not get the respect nor service I paid for. Brittney was on the phone during my sessions, with the phone on vibrate in the table at times vibrating while I'm face down.
She would stop the massage to answer the phone and this happened multiple times.
I left a Google review about my experience and at first Brittney offered a refund to make it right. I thought this was kind due to the lack of respect for me and professionalism.
She decided to try and manipulate me into taking my review down. Told me she would refund me if I took it down. I asked for the refund first and then she proceeded to ignore my calls, voicemails, and texts.
Finally, she texts me and blames me while trying to gaslight me by saying it was my fault. Then she proceeds to tell me she doesn't give refunds. Then why say you reached out to provide a refund on my public review and leave me a voicemail saying you would give one?
She is less than a year into business and it shows. She wouldn't have the conversation with me on the phone and to turn around and blame me for your unprofessional behavior is wild.
I filed a dispute with my bank and found someone who has over 20 years of experience in lymphatic massage and charges $100 for 75 minutes.
Save yourself the money and go elsewhere. Horrible experience. read more