Outstanding service overall! At first, I was skeptical, seeing so many great reviews, but I was pleasantly surprised with Neno's expert diagnostics, reasonable repair costs and prompt service. At first I called a couple of other pool repair companies that quoted me trip charges, and an estimate charge, coupled with parts and labor charges, where Lux Pools was able to give me 1 great "installed price". I installed my pool 30 yrs ago and have a lot of experience with pool repair folks. Neno, owner of Lux Pools, has brought back reasonable high quality pool repair service to the Riverside community... read more

LUX Pool Services - Pool pump timer and electrical upgrade - Pool Cleaners Near Me

Neno has been very easy to work with and we appreciate his professionalism and knowledge. He had a very good grasp of the scope of work we need for repairs on our pool as well as great ideas on aesthetics for the non-structural aspects of the job. We are looking forward to him doing our pool remodel next month and excited to see the transformation. No pictures yet but I'll add some when our project is complete! read more

Amazing work and GREAT customer service, even after the repair was done. He gave us an honest quote and did not pressure us to decide. Thank you Neno. read more

Lux pool services remodeled our old worn down pool. The project was completed and it came out great. Easy to work with and efficient. We love our new pool. read more

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I had a great experience with Neno from LUX Pool Services. He is extremely professional and patient. My pool pump was in a very tight spot with complicated old plumbing, but Neno handled it perfectly with a full front-end rebuild. He recommended the Pentair IntelliFlo3 VSF and explained all the benefits clearly. He was also very flexible when I had to delay the final wiring to upgrade my electrical panel. The installation is clean, quiet, and works perfectly. If you want someone honest who does high-quality work, Neno is the guy! read more

LUX Pool Services - Pool Cleaners Near Me

Quick response time, quality work, reasonable prices. Our pool pump died and LUX Pool Services replaced our pump the same day we reached out. We are very happy with their work and will always go to them for any future pool / spa issues. read more

Neno has been amazing in the service provided and most importantly communication. Neno arrived promptly on our scheduled appointment and provided different options for a new pool pump (which is what led me to my Yelp search). Since I was replacing my 20 year old pool pump, I also inquired to replacing the pool filter. Prices were fair and were within budget. Definitely satisfied with the new Pentair Intelliflo variable pool pump and also the AquaStar pool filter. Neno has been great during the entire process. Neno ensured the base foundation for both the pump and filter was solid and leveled. Also I never really understood all the different combination of levers, Neno provided a thorough explanation and training (he made sure I understood the flow of the water and different levers). Neno definitely went above and beyond in providing service. I will recommend Neno and LUX Pool service and will continue to contact Neno for any new pool upgrades and fixes. read more

5 start service from beginning to end from Neno. Installed pool heater and educated me throughout the process. Thank you

This company works well to our need. I had 5 quotes with different companies but Neno of Lux Pool Services and Alpha West Construction works well to our budget. He finished the project within the time frame. Responses quick to calls. Gives me daily updates with the project. He doesn't ask for complete payment but installments per each job completed. Clean and high quality works. . People he uses were courteous, on time and fast. Neno explained the functions of each equipment well and answered questions tirelessly. My renovated pool looks brand new. He even came back the next day to finish some small unfinished area despite he got his full payment the day before. Amazing person. Amazing company. If this is another company, they probably not show up for the unfinished project after getting the last payment. Thank you. read more

LUX Pool Services - Renovated pool with Aqua Blue mini pebble. - Pool Cleaners Near Me

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I cannot say enough good things about LUX Pool Services! Neno was absolutely wonderful from start to finish. We had an issue with our spa heater not heating and giving us an error code. We've had previous issues with rats making nests in the heater, and I was afraid that was what happened again. Neno came out first thing the next morning, was able to address the issue, fixed it right away and gave us so many useful tips on how to prevent it from happening again. His customer service alone was incredible, but his pricing was extremely reasonable. I referred my dad to him for some issues he was having on his pool equipment, and he had the same wonderful experience with Neno. He is incredibly kind, extremely knowledgeable and honest, his pricing is very reasonable, and when the day comes that my husband and I decide to remodel our pool I know who I will be calling! Thank you SO much Neno! read more

LUX Pools & Spas did an amazing job on our project in Temecula, CA. The team was professional, efficient, and delivered exactly what they promised. The quality of work speaks for itself. Highly recommend! read more

I would give 10 stars if I could! LUX Pool Services was so helpful in troubleshooting our pool heater issue. Super knowledgeable, honest and friendly. I have found my go-to company for any pool /pool equipment related repairs! read more

I found these guys on yelp and saw that they had outstanding reviews. I will say the company is very professional. They came on time and completed the job to my 100% satisfaction. I would definitely use them in the future for any other pool issues that I have. read more

Prompt service and a very fair price. Very happy with our pool heater installation. Will definitely be using again.

excellent experience with replacement of my pool heater. Neno did a thorough and expedited job. would highly recommend.

Gave excellent advice and will use again in the future. I was having the problem with the suction on my pool cleaner. I called Lux and they suggested that I clean out the impeller. I did find some debris in the impeller and I cleaned it out. The result was full suction was restored. I will be using their service later this year to plaster my pool and install new tile. read more

If you need somebody to troubleshoot or to service your Pool system, contact Neno. He took care of my heater and jacuzzi issue right away! Also, my phone has not been able to communicate with my Pool system. Neno researched and sent me the Pentair part number to the circuit board & antenna that I needed. He went above and beyond. He is very experienced and reliable! Thank you Neno! read more

I am so glad I discovered Neno and Lux Pool Services. He was able to diagnose my issue with our pool heater over the phone and obtain the part necessary to do the fix before coming out to my house. He is very personable as well as knowledgeable and I would not hesitate to recommend him. He did not ask for anything upfront (unlike some other repairmen I have spoken to) and he is now my go-to guy for anything I need done to the pool. Thanks again, Neno! read more

Neno was excellent! He was able to squeeze in an appointment on the same day contacted to diagnose an issue with my pump. He explained everything to me and was very knowledgeable. read more

Highly recommendable,repair the pool lights, worth noting, since the gaskets are special, went further afield to buy it. Finally , saved me a lot of budget. Thank you read more

LUX Pool Services - Fix after - Pool Cleaners Near Me

Neno was great with communication and went above and beyond for us! Made us comfortable and understand the issue with our pool and gave great recommendations. Definitely high recommend him and his company! read more

Unfortunately they were not able to service our above ground spa BUT 5 Stars for their response time AND his willingness to help locate a spa technician to help us even though NOT being paid for his time or service. THAT customer service alone is worth 5 Stars for integrity. read more

I am very satisfied with the service that Lux provided! We are literally firing our pool guy and hiring Lux Pool Service today. They went above and beyond in getting rid of this mustard algae that's been in our pool for over a month!! We tried to remain loyal to our former pool company, but they have been extremely lazy the past couple months and has ruined our pool. After seeing this before and after in just a day-- it was an immediate decision to officially hire them!! Truly grateful for you guys! Super excited to work with you! Thank you!!!! read more

LUX Pool Services - Spa - before and after - Pool Cleaners Near Me

Our jacuzzi had been unused for a few weeks and we realized that the filter pump had stopped working, so we called LUX Pool Services. They came immediately in just a few hours, on the same day that I had called, and were able to uncover and solve the issue extremely quickly. They also discovered a water leak that required various tools, and they had all the materials to seal it up on the same day as well. Based on all my experiences with LUX Pool Services, they have always been extremely positive to work with and have proven great expertise in a wide range of pool services. I would recommend them to all local homes that ever have issues with their pools! read more

Neno is EXTREMELY knowledgeable, very professional, We really appreciated him arriving as scheduled and the clear way he explained the repair. He is a great example of what excellent customer service should look like. Highly recommended read more

I'm not one to take time writing reviews, unless I have a stellar experience (or a really bad one). I am pleased to say . . . Neno at LUX Pool Services is top notch in every way. Honest and capable are two key traits for any service, Nino has and delivers, both Honesty and Capability. My repairs were done to my complete satisfaction. An additional benefit of working with LUX . . . Neno is a really nice guy and a pleasure to chat with. read more

By far best pool service company. He fixed two of my pumps pluming issues. The cost was extremely reasonable. Height recommended.

We had a long time timer issue and when we reached out to Lux pool services, Neno responded in a very timely manner. He even fit us into his busy summer schedule for a quote within the next day. He was very honest and I never felt like he was just trying to gain our business. After we shopped around for other quotes, we quickly realized that neno's communication and customer service skills beat anyone we had spoken too. When we called him back to give him the go to buy the parts we needed, he was back at our house within 2 days to complete the job. What troubled us for years, neno fixed in just about 2 hours! We are very grateful to have found Lux pool services. read more

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Had a filter leak and Neno gave me a quote fast on the repair and what were my options. He was honest and very knowledgeable with the equipment. He was fast and did a great job. I would recommend him for anyone who needs any repair or service to their pool. I would definitely call on him for any future needs. read more

Neno Toprakjian was totally professional and very knowledgeable. He installed a new pentair filter, two pentair pool lights and one pentair spa light. Price was fair and he was on time. He also had some good advice on various pool issues. read more

Had my pool remodeled a year ago and I had the home automation system installed, I went wit the pentair system. For the life of me it would never work. I watched youtube videos, I read books I had my pool guy even look at it because he claimed he had a buddy who worked for pentair and he could figure it out either. Well I randomly found Lux Pool Services on yelp and saw the reviews and decided to give him a call. He came out, took a look at my system and immediately knew what was wrong. I had a new pool pump installed years ago when I moved into the house and it came with a special cable that you connect to the home automation box so that the box can control the pump. Because I did not have the pump and system installed at the same time that cable was lost. He went to his car and brought one and said unfortunately this is pretty pricey because they are hard to get, I immediately recognized the cable and went inside and brought it out, I remember keeping it for all those years. He quickly installed the cable, re programed my whole system and even looked at my heater and opened it up to make sure everything was working. He spent a good 2-3 hours in the hot sun to make sure my system was up and running. Great job. Thank you read more

Pools are a pain in the ass, especially broken equipment ones. I am a new homeowner and within 1 month of moving in I found that the pool equipment was badly deteriorated and some equipment such as the spa heater was broken and not working. I selected 3 pool repair companies on YELP and they came to my house to check my pool and give me quotes. I studied the quotes and products from the 3 companies and emailed them again to ask them some things, such as why I chose DE filter instead of Jandy CL460 Pro Series CL Series 460 SqFt, why some of the companies quoted items with Servo in the middle, and why some of the companies quoted items with Servo in the middle. The middle of the quoted item of the company contains Services - LABOR-TILE-BEAD-BLAST: Bead-blast of pool/spa tiles to remove mineral build-upe while your quoted item does not have this item and is replaced by other items, etc. Also, only LUX POOL SERVICES told me that I could get a $400 subsidy from the gas company to replace the spa heater. After comparing I finally chose LUX POOL SERVICES because this company was the only one that identified my questions and then gave me a detailed answer like a college paper. This is great and gives me the feeling that it is a serious and responsible company. This was also reflected in the subsequent maintenance of the pool, Mr. NENO work carefully, most of the work is done by himself, this is much better than other companies, other companies today to this guy A, tomorrow to that guy B, they will be confused between each other work is completed to which step. In addition, Mr. NENO does not smoke, nor does he throw away packaging or other garbage, and at the end of each day, he will organize his tools and put them in a place where they are not in the way. Finally, I attach a comparison between before and after the repair of my pool. To say what is the disadvantage of having LUX POOL SERVICES and NENO, I think it should be that he does not provide monthly pool maintenance work, because I want to hire him to come every month to help me maintain the pool water quality and cleaning pool work, hahaha. Well, I am very satisfied with this pool repair work at my home, I recommend this company, NENO is a great guy. Also I will continue to update my reviews and if any problems arise with subsequent use, I will continue to review them to give you a reference. read more

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Neno is incredible! He is honest, trustworthy, and does great work. Neno helped me replace my pool filter and fix various issues I've been having with my pool for years. Neno improved the performance of my system greatly by identifying and providing solutions to the problems ailing me for years. Neno did a great job communicating, gave me a fair price, and delivered great results. I would recommend Lux Pool Services and Neno for any of your Pool/repair needs. I will definitely be a repeat customer. Thank you Neno! read more

We reached out to Neno at Lux Pool Services after our pool pump stopped working. He responded very quickly and was able to come out evaluate the problem and provide options to us. We ran into some electrical issues during the pump replacement and Neno was fantastic. He was able to work thru the issues and get them fixed himself. He was always quick to respond, incredibly knowledgeable and professional, and his pricing was absolutely fair. I felt like he went above and beyond for us and provided top tier customer service. We will absolutely use him again in the future when we need something done on our pool! Thanks Neno! read more

Meno was fantastic! He went above and beyond. Very knowledgeable and professional. The quality of his work is exceptional. If you want quality work and very reasonable prices call LUX Pool Services. read more

So I requested a quote for pool heater from lux pool services and others too. Neno gave us the most affordable price comparing with others. He came the other day to install it like he promised. Everything went real smooth. Will keep in touch for anything else in the future. read more

Best experience I've had with a pool equipment company. Neno helped us with our filter and throughly explained all the options available for our situation. Great communication and response time. Highly recommend read more

Neno is the best!!!! Great personality, excellent knowledge which he was happy to educate me and then converted my system to WiFi, with expert precision. He gave me all the options of what I could do, never pressured me, and then did an "All-Pro" installation. Thank you again Neno!!!! read more

Lux Pool Services is very reliable and has excellent customer service. Neno has a wealth of knowledge about pool maintenance and pool equipment. He is fair and very helpful. My pool pump was not working and he came over, did a thorough inspection, realized it was a broken capacitor, and replaced the part the following day. He also fixed minor leaks that he noticed during his inspection. I highly recommend Lux Pool Services if there are any problems with your pool. read more

Neno is the best!!! He did an excellent job at a VERY reasonable price for my green pool. Now I can safely enjoy with no issues! Hire him and you won't regret!! He is very prompt, professional, knowledgeable and respectful. He never misses service, and even if he's going to be late or early than normal, he notifies me in advance. He goes above and beyond to make sure my pool always sparkles!!! If my pool needs repairs or equipment has issues, he always tells me in advance to notify it's going to be in the next invoice. He even comes on rainy days to check on my pool's chemicals!!! He's just AWESOME! Thankfully I found him on Google and will never hire another read more