We needed to leave our car at the mechanics but didnt want to be strranded so we called Lugo car…read morerental. They picked us up and took us to their office where we were able to rent a car and continue on until our car was ready to be picked up the next day. The service was friendly and professional and the price was right .Thank you to Felix at Lugo car rental.

This has been my rental car place for a couple of years already. Excellent service from beginning…read moreto end every time I use their services. They are very professional and very nice people. You will not regret it.

Being our first time in Puerto Rico, we were skeptical on getting a jeep. I wanted to just rent a…read morecheap vehicle from enterprise. However, my Wife was able to get great intel on using Beep Beep Jeep. My Wife did a great job because this whole experience set up our vacation properly. From pickup to drop off. Well I rented a Willy's jeep. I ended up adding chairs, umbrella and even birthday surprise for my Wife. They provided a cake, drinks and snacks for my Wife's Birthday celebration, it was a very nice touch and appreciated. The equipment they provided came in handy. You do want to add on the equipment to your package. You'll soon realize it's a must. Since there are so many beaches, you'll have the choice on where to setup vs waiting for places to open to rent chairs or umbrellas. Trust, you'll be happy adding it to your packages. Also please get their insurance as well. You'll understand once you're there in Puerto Rico driving. Pick up, was easier than expected. Especially being our first time in Puerto Rico. They contact you the week of your reservation. Then you'll be contacted to where to meet once you land. I was handed the keys and loaded up and then went on our way. The jeep was fun to drive. Driving in Puerto Rico it is necessary to have an SUV or Jeep. It makes life easier navigating and parking with a Jeep vs any other vehicle. Drop off was a breeze. We kept in contact who dropped off our vehicle. We parked in a garage and followed instructions on how to notify Beep Beep Jeep with return of vehicle. Take pictures. In conclusion, I understand they may seem pricey, but once you consider how much car rentals charge for a Jeep, then don't forget about tolls and gas, you'll actually come out winning going this route. Beep Beep Jeep made life easier and started/ended our vacation properly. We will not hesitate to use them again in the future. I would highly recommend Beep Beep Jeep for your vehicle needs in Puerto Rico, you will be happy.

This is a hustle business. Amateur business owners with no clue on how to run things. We rented…read morefrom the airport, inadvertently must have errored on entering my cell number and did not receive the very complicated pick up instructions. The company purchases a spot in the parking garage and puts you on an Easter egg hunt to find it. Sometimes I can't even find my own car in airports let alone hunting for a rental following a treasure map with an X marks the spot. We presumed this was in the rental car area along with the other companies. Nope! They never heard of Beep Beep. Dealing with these guys was like dealing with a couple of hustlers on a street corner. I let them know we'd just see them next time now that we knew the process. They say can't return the money and would give us a credit. I am shocked there are not more negative reviews. The whole thing felt very scammy.

Everything was good just they need have the cars for customers that customers paid because if…read moreyou getting something smaller and you paid for something bigger that's not right then long lines only had 2 people working but overall was great experience

We rented a Ford Mustang from Alamo in Puerto Rico through Expedia as part of our vacation package…read more The vehicle was not even clean when we picked it up. To make matters worse, throughout our week-long rental we found cockroaches inside the car every day. Driving a vehicle in that condition was extremely unpleasant and completely unacceptable. When we returned the vehicle, the staff apologized for the condition of the car. They explained that they could not process the refund through Expedia, so they told us a refund check would be mailed to our address instead. Unfortunately, despite their apology and promise, we never received the refund and never heard back from Alamo, even after following up. This was a very disappointing experience. Receiving a dirty vehicle with a cockroach infestation, followed by a promised refund that was never provided, reflects very poor customer service. Based on our experience, I would not recommend this Alamo location.

Terrible experience with the owner not returning back property he promised ghosting me and lying do…read morenot recommend

Best service. Best prices! I've been renting cars for two months a year in the winter, for several…read moreyears from Kenneth. They are the BEST in every way.

We're happy with renting from them. They pick you up from the ferry terminal, so that was a huge…read moreplus especially since it was raining when we arrived. As of this post, once you land and exit the terminal, walk left. Their vans pop up about once every twenty minutes to take a bunch of people to their office. The rental process was pretty straightforward, and we had no issues with the Jeep or during return. All went smoothly.

They're VERY rude, they did not understand we wanted full insurance so they didn't give it to us…read moreand made a sign a paper we didn't agree to, our bumper was LOOSE and fell off while driving and they're making us pay $700 even tho we asked for full coverage! they don't know what's going on and the lady working here is VERY VERY RUDE, so not recommend please go to an other place we had to swap cars 3 times because each car had a problem!

Employees of target car rental in Humacao Palmas Del Mar were outstanding . Thank you for your…read moreprofessionalism.

Superb! Great people. Great car too. Cannot recommend them highly enough. Easy in every way, pick…read moreup and drop off

Pretty happy I went with this rental car company - it was less expensive than your big brands like…read moreAvis, Budget, Sixt, and others, while the service was equally good or even better. They run a shuttle from the airport to their rental car facility and back - for free. Pick up and drop off literally took under 5 minutes, and everyone was super nice. The car itself was clean and well-maintained, no issues at all after a week. I would rent here again.

Rented a car for two days. Wanted to extend it 2 hours , they wanted 130.00 dollars for two extra…read morehours on a Wednesday!!! The staff was rude and the manager was awful!!! DO NOT RECCOMEND

I had a great experience with this car rental company. The booking process was straightforward, the…read morestaff was friendly, and the vehicle was clean and in excellent condition. Pick‑up and drop‑off were quick, with no unexpected fees. I appreciated the clear communication and smooth service throughout my rental. I would definitely use them again.

I can't say enough about this service! It's absolutely…read moregreat. The rental car experience at San Juan International Airport is horrible but with Black Tie it was so easy. They communicate constantly. I didn't wait for more than two minutes when they showed up with the car and the keys were handed over to me and I was on my way. I kept the first Chrysler Pacifica, which was absolutely perfect brand new and spotless for one week with my family. After my family returned to the US I changed cars to a Honda pilot and that changeover was also seamless. The Honda pilot was brand new spotlessly clean, and performed flawlessly. The Team at Black tie is great. I have a large family and this service made my trip even better. Puerto Rico is great and Black Tie Car Rental is awesome. I highly recommend them to everyone and I'm quite sure that the cost was comparable to the long, hot confusing rental car agencies around Luis Munoz International Airport. Rent your cars with Black Tie you will not regret it.

Target in Bayamon has some of the best agents. They are friendly, efficient and do a good job…read moreexplaining the bill. I have rented from Target for the past couple of years and these guys even remember me from one year to the next.

Un gran servicio al cliente muy atentos y bien profesionales. Y sus precios son de exelencia les…read morerecomiendo usar sus servicios.