Horrible coustme service, i called for a taxi at a apartment building and they yelled at me…read moreassuming that i was a coustmer that had called previously. i explained and they continued. i had to call a uber. horrible experience never using them again

Called for a cab this morning, and a gentleman named Charlie came to pick me up. He was super nice…read moreand funny too, and in no time, we were there. His driving was excellent, and he made the time pass fast. Will use this service again.

We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

Short version: I booked an airport ride, confirmed it the night before, and no one showed up. No…read morecommunication and phone goes straight to voicemail. I booked a ride to the airport for this morning with these folks based on a Facebook ad. I saw that they have very few reviews/online presence, but figured it was worth a shot. That was a mistake, it turns out. Even though I confirmed the ride the night before with David, our driver, I ended up outside my home 30 minutes after the scheduled pickup time with absolutely no communication and their phone number going straight to voicemail. My best guess is that this is a hobby for someone and not a serious attempt at a business. Cancelling the ride last minute would be one thing, but to not show up, not communicate about it whatsoever, and have your phone set to voicemail? This "company" is deeply unserious and should be avoided. Editing post-business response: I think it's important to note two corrections from the business response: 1) No one reached out "immediately". Someone reached out 30 mins after our scheduled time, saying they went to the hospital "last night" (we were contacted around 6 AM, after texting and calling multiple times, when our scheduled pickup was at 5:30). I wish someone did reach out immediately when the incident happened the night before - that would have been far more acceptable than radio silence until a full half hour after our scheduled time. Not sure why that didn't happen when the incident occurred instead of waiting until after our pickup time. 2) We were offered 50% off of a ride, not a complimentary ride.

Outstanding service! My ride from Fort Lee to JFK was smooth, professional, and right on time. The…read morechauffeur was punctual and courteous, making the entire experience enjoyable. Highly recommend this limo service!

We are so late to booking a van for group trip due to weather commitments and this company came to…read moreour rescue. We booked on Tuesday and got our van committed for Friday. That is crazy. We check out a few online booking company and we think they are the middle man. Go straight to this company. We had a quick conversation on our needs via Yelp message and the owner gave us a very reasonable quote for round day trip. I love the quick response and not putting people on hold for answers. I will definitely use them again. Driver was on time and respectful. He got everyone to the location and back safely. The 14 ppl can we got is clean and everything I heard from the passengers has been positive.

I ordered a sprinter van for a large group. The van was clean with plush leather seats. Our driver…read morewas communicative and arrived ahead of schedule. We made several stops throughout the day. The driver did his best to park in convenient, close by locations so we didn't have to walk far in the cold. My mom recently had knee surgery and he helped her up and down the stairs of the van. Overall, service was seamless.

Johnny's Car Service is excellent! They are prompt, courteous, great rates. If you need a ride…read morecall these guys!!'

Critical: Quality…read more One of their female drivers was coming down my block on Hudson place in Cliffside Park she got all the way up the other end of the block and then started backing up fast down the block she stopped where I was standings ,I asked her why not turn turn around instead of backing all the way down the Block she got nasty and said excuse me so I then repeated myself she then proceeded to say does it effect you what is it ur business she said she didn't know where she was going I said OK where you trying to get to I can help you this is Hudson place she then proceeded to tell me in a very nasty voice what it matter to you does it effect you ? I said yes there alot of traffic and people she then proceeded to tell me to mind my own business and sped off when I called to complain they hung up on me not once but 3 times they didn't care DO NOT USE THIS SERVICE they are the worse always been the worse

Beatrice was awesome. Got us out of MetLife after. Huge show and to south Brooklyn in under an…read morehour! Can't ask for more. Price was competitive with the other quotes I received as well.

They provided a decent pricing for Jersey to JFK but I found better options with their competitors.read more