I received a prompt response from the owner, Andrew. He was very thorough in explaining the details…read moreof his services. There was on delay in scheduling an appointment and there was a timely arrival of a staff member. I never once had to overshadow her cleaning process. She took the initiative to move throughout my home paying close attention to details. I am thoroughly pleased with her work and professionalism. My home never looked better when she left. I look forward to her returning. Thank you First Class for your "first class" service.

After reading the positive reviews I decided to book a move in / post construction cleaning with…read moreFirst Class Cleaning FLA. I originally contacted the owner, Andrew, who provided me with an estimate that seemed fairly priced. Once I was ready to book the appointment Andrew was out of the office and advised me to contact the office. I used the online portal to book and to my surprise the estimate was higher than Andrew had quoted. Although I was hesitant to book because of the inconsistent pricing, with all the positive reviews I decided to schedule the appointment anyways. Rosy arrived 15-20 minutes after the booking which was scheduled for 9:30am, no big deal. She was very sweet however, there was language barrier. Nonetheless she was prepared with using a translation app. Doing a walk thru of the empty residence, I pointed out everything that needed to be cleaned (walls, fixtures, blinds, floors, cabinets inside and outside and closets) this took probably another 30-45 min going back and forth using the translate app which got a bit tedious. I left the residence for her to clean and requested notification when she was close to being finished for me to inspect. Close to dinner time maybe around 7pm I had returned to the residence without receiving any notification on Rosy's status. When I arrived she was by herself still cleaning. What she did clean looked amazing however what she did not clean was definitely noticeable. I was extremely surprised that only 1 person came to clean because this was suppose to be a post construction, deep clean, which would require more than 1 person IMO. Nonetheless, I pointed out some blinds she failed to clean in the master bedroom where construction was had. In front of me, she took a rag and did a superficial wipe down (she did not clean the blinds individually therefore there was still residue left on them). Also noticed the sconces on the stairway were not dusted and she did a quick wipe. At this point anything I pointed out that she had missed felt rushed. Before I could finish my inspection of the cleaning Rosy left! For the next hour I took photos and videos of me wiping missed areas throughout the house and sending them to the office. They suggested Rosy to come back the next morning to finish the job however, this was scheduled for the job to be completed on the same day and I had movers scheduled the following day. Therefore, I declined their offer. For the next few weeks I received consistent follow up text messages eager for someone to return to complete the job. At this point, the services I needed were incomplete since it was for a move in deep clean and now I was moved in. I repeatedly declined their offer as it just seemed to be a hassle and inconvenience with trying to sort out belongings and feel settled in. At a certain point Andrew reached out to me and he was apologetic but again requested for me to send the same photos and videos that I had initially sent to the office of my dissatisfaction with the job. By this time I was annoyed and wanted to be done. I resubmitted the photos and videos and attempted to negotiate on pricing. I came up with a reasonable amount IMO which was half off. Instead Andrew wanted to note every little thing that was not done and minus the cost of that from the total. In the end, we came to agreement of cost. I made a few suggestions such as having more cleaners to come so the job could be executed as expected. In summary, I'm sure this is a good company however, for my needs it was less than satisfactory.

When you need that extra bit of help In the house. Maid for…read morea cause is great. We had consistency and good svc. Robert was very good about checking in prior to completion to make sure everything was fine prior to closing the job out with his staff. The areas cleaned were cleaned well and we were able to have the same person come in repeatedly without issue. There is an initial cleaning fee after which the cleans become a standard rate which is understandable. I would recommend being put on a consistent schedule and make sure you know exactly what services you need (I.e., microwave, fridge clean etc.). Try them, relax kick back and get some help. Live & Love!

We LOVE maid for a cause. Robert and his team are exceptional and provide top notch service and a…read morereasonable price.

Not find them trustworthy. They first quoted me a price close to $400 for deep cleaning. I said…read morethat was too much and the immediately dropped the price to $300. Then they wanted my credit card information days before the work would be done. I was not comfortable with doing that, as they hadn't done any work and I did not know who they were. In this day and age when we elders are getting scammed all the time, this is not the way to do business. I definitely do not recommend them.

Neat Nest came and cleaned my place after I had been dog sitting for a month. I didn't know an…read moreanimal could shed so much, but hey, they can. Anyway, there was dog hair all over the house. I had been cleaning it up as best I can, but I can only do so much and I'm not a professional. I had a three hour cleaning for $130 and she did a good job. She cleaned up the dog hair, scrubbed the kitchen and bathrooms, swept and mopped the entire house (it's all tile) and dusted down the surfaces. Everything I needed. And she was quite nice. I wish I could remember her name, but I'm like that with names. I just remember she was polite and professional and did a nice job cleaning my house. I'd use them again.

This company lied to me after writing in a text that they would honor the $200 price. In the end,…read morethey took $10 from the tip that was supposed to go to the girl who did an excellent job. Message for the owner to confirm she received the money and come to find out that I've been blocked. So basically, she lied to me, then took more of the fee than she was entitled to, and then just to not have to speak to me about it blocked me. Absolutely awful business ethics and although the girl was excellent, I will never deal with this unscrupulous criminal company. Apparently you cannot believe a word they say. I don't recommend them to anyone. Beware!

Cleaning was done with great detail. House never looked better. Documented each room for proof the…read moreroom was done.

Britney is a 10! I originally booked her to do a move out…read moreclean for me in the apartment that I recently moved out of. In the new home that I moved into this past week, I contacted Britney last minute to see if she had any availabilities and she was available right away and I booked with her. This past Friday Britney visited my new home and did a clean for me and my two bedroom two bath, and I must say I was thoroughly impressed. She took her time paid attention to details and definitely listened to the things that I had pointed out which I wanted to have cleaned or for her to take a look at. If you're looking for cleaning service, I highly recommend using Queen B Cleaning, you will not be disappointed. Britney is awesome and I do plan on contacting her again in the near future for cleaning services..

I have just asked Brittany to come back on the 18th and I hope to make it a regular monthly . She's…read morejust delightful to work with and so very conscientious

KCS did a tremendous job on my apartment! They were punctual and professional. This is the best…read moreit's looked since we moved in. Super reasonably priced too. I would recommend this service to anybody and everybody. If you're looking for a deep clean, call em for a quote, you're not gonna regret it. I was so happy walking in the door!

My best friend's mother unexpectedly passed away, and in the middle of grieving, telling her…read morechildren, and notifying family, she realized her home needed to be cleaned with people coming in and out to pay their respects. Wanting to help ease some of her stress, I started searching for a last-minute cleaning service and came across KC Cleaning -- and I'm so grateful I did. Not only did they respond to my request after hours, but they were also able to schedule a cleaning for the very next morning. The house looked absolutely amazing. The bathrooms were spotless, the kitchen looked incredible, and everything felt fresh and cared for. The customer service alone deserves recognition -- kind, responsive, and truly understanding of the situation. I can't say enough good things about them. I will definitely be using KC Cleaning for my own home and highly recommend them to anyone needing reliable, compassionate service.

Amazing service at a very reasonable rate. I'm so glad I tried her. She really does it all.read more

Rebecca does an excellent job every time. She's thorough, reliable, and takes great pride in her…read morework.