Always give me super long pedicure. I love going there I make the drive for my pedicure. Julie is really good for pedicures. Good prices too for pedicure. read more

Got a fill in and young man charged me $205. I didn't look at my receipt right away Tina is the worst. Bad experience Never read more

Lyn is the best! I always have trouble picking a color and she helps me find what will look good. She is always cheerful and genuinely cares about her customers. read more

Just received a pedicure here today and I'm soooo disappointed. Literally the worst pedi I ever got. I asked if she could do my French tip a certain way and she just said no. Didn't even scrub the bottom of my foot or get me a hot towel like they usually do. Will not come back read more

I hope they improve the way they handle their customers' concerns if they are unhappy with a service. While I was there, the young lady in the pic paid $45. for a pedicure but then said she could still feel some dead skin under her feet. She asked if the guy who did the pedi or whoever was available could take it off. One employee told her a couple of times that the dead skin was because she had a previous build up of dead skin that would take more than one pedi to remove so that the guy could just put oil under her feet. When the young lady declined she very politely asked for a refund. She was told they don't give refunds but someone would take care of her. She then sat & waited almost 30 minutes until someone finally took care of her. ( See pic.) Other than that, they do a nice job, especially Lynn. By the way, they also charge a fee if you use debit (or credit???) cards to pay. read more

Luxury Nail & Spa - Pic of the nail salon - Nail Salons Near Me - Dyer, Indiana

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I was a 1st time customer at this business. The ONLY reason I went is because I was in the area. Listed below is why I will not go back: 1. Sign on door stated they were open until 7:30p Mon through Thur. I was there between 5.15p and 5.30p. 2. I was greeted and asked what I wanted. I stated NO CHIP pedicare and manicure. 3. He spoke in their language, advising what I wanted. There were three guys sitting on the last three ped chairs looking at their phone and never got up. 4. He then turned around and gave me the guy that was sitting behind the only lady employee. 5. He didn't speak a lick of ENGLISH. This is unacceptable. 6. I wanted no chip for both hands and feet. 7. The guy working on my feet was gentle. However, he didn't know how to use the instrument correctly. Never removed the in grown toenail and didn't clean under the toenail. 8. I wanted the lavender pedicure. However, they were out. He was trying to explain the other fragrance, but again, he didn't speak English. I also asked for parriffan wax, and he stated they don't do. REALLY!!!!! 9. I saw a guy adding water to a bowl from the last pedicure chair in the shop, and he came towards me. They never asked if it's okay if two ppl worked on me at the same time. I don't like it. He did a basic manicure on my hands in less than seven minutes. Didn't clean, cut cuticles, or shape the nail (as my hair is blue and I was scratching and still had blue rinse on the bed of nail). Charged "$15 for my hands. 10. However, b4 they finished servicing me, they wanted me to pay. I said why I can't wait until I'm finished. Well, they were closing early and shutting down the register. It was $65 for the no chip. I gave $90 and asked for a receipt. I was told they don't give receipt for CASH payments. I made them get a piece of paper and write out a receipt. They will be the 1st round said this BLACK woman didn't pay. However, what I witnessed next should make every man, woman, and/or child stay out of there. The guy that did my hands. He took that same bowl with water, used that to rinse off the tools he used on me, grap a bag, drop the cutting tools in the bag, and then PROCEED TO SEAL THE BAG. This means tmor when he comes in and takes out that bag and rips open, the customer will think it's been sterilized. SO THIS PLACE S A BIG FAT NO!!!!!!!!!!!! Recommendations: 1. Get English classes for the employees. 2. Get customer service classes for the employees. (If you are working in the U.S.A.; all employees should know how to speak basic english) 3. All customers, regardless of race, color, or creed, DESERVES to be treated EQUALLY. All money is the same color, GREEN. read more

This review is after at least 6 visits. The only thing that prevents 5 stars is that the tracking system could be better. On my last visit, I arrived and was greeted immediately. However, I realized all the pedi chairs were full and was notified it would be a wait. I was fine with waiting. While waiting 2 other women walked in and were sent to the pedicure. After asking if my chair was available also, I was told in a moment although I was there first. Instead of making the correction I had to wait. This isn't the first time that that happened to me there. Besides that issue, the ACTUAL service is great. I've only had pedicures here. They don't rush on your feet. They have different options with lavender and other essential oil options. I love using the massage options on the chairs. When they wrap the warm towel around my legs and feet is simply the best part for me. In all a great place but more attention to order would be nice. read more

I always come here and linh does my nails exactly how i went them every time!! my go to place! very friendly and nice environment read more

Luxury Nail & Spa - Nail Salons Near Me - Dyer, Indiana

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I was a first time customer yesterday. I got a fill-in & pedicure. The pedicures are VERY overpriced for the results. The polishing left much to be desired. My no chip fill-in is currently chipping......ONE DAY LATER!! I feel like $75 was definitely wasted, but it's a lesson learned. read more

Luxury Nail & Spa - "No Chip" fill-in....the joke was definitely on me!! - Nail Salons Near Me - Dyer, Indiana

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I've been coming here for a year now and I can say that I'd give them 6 stars if I could. The nail techs I've had are personable. My favorite is Don who gives the best pedicures and knows how to properly care for a runner's feet. Vy & Kim are great for a fill in and they're really good at a quick eyebrow wax. The prices are reasonable too. I really don't understand what the bad reviews are about but I guess every customers experience is different. There might be a little bit of a language barrier but these folks are hard working and friendly so that doesn't matter to me. read more

Terrible experience. I was not satisfied with my nails. Still paid $50 for a $2 chrom fill in because I felt bad for the lady. Bubbles, patchiness, and bad thickness on all my nails. read more

First time here and I will say the service was prompt and professional! I will definitely check this place out again in the near future read more

Luxury Nail & Spa - Fill in and pedicure - Nail Salons Near Me - Dyer, Indiana

This place used to do a great job but the last few times I've gone they rushed through the mani/pedi. The no chip didn't last and trying to match toenails to the no chip polish is a nightmare. After my nails were done, the colors weren't even close. They did my toenails over but rushed through and they didn't turn out good. read more

I was in the area and had some time to get a manicure....Brittany was my esthetician, friendly and chatty but when she plucked off dead skin on a couple of fingers blood oozed out. It hurt and my fingers were sore for days. The overall look after the manicure however turned out fine. Will I go back? I don't think so! read more

Luxury Nail & Spa - Nail Salons Near Me - Dyer, Indiana

1. I would never go back to this place!! I had to wait 30 minuets. Finally a man came to give me my pedicure. To start with he could not speak English and definitely did not know the profession. He cut the skin on 2 toes, making them bleed. My left big toe & the toe next to it. I paid $30.00 but gave no tip. He dug down on each big toe making them hurting for the next 4 days. I had to go directly home to try to stop the bleeding. read more

I had a manicure (tips) and pedicure. The girl that did my pedicure kept looking around and seemed really distracted. I usually get a decent scrub/massage at these places but she just gave me an "okay" one. I was not that impressed. My nails look nice but my heels were still rough. This was my first time here and I didn't realize that the chairs massaged. I saw other people with them and didn't realize the side of my chair could come down so I could access the controls. It would have been nice for the girl to tell me that!! The manicure was nice and looked great when completed. About an hour or so later my nails hurt so freaking bad. My friend that came with said that they sand down your nails too much and make them thin. Great. I didn't realize that. Evidently it will hurt when they come off. The place was really clean and the people were very friendly so I would go back. Maybe get a different person to do the pedi!! I will update when I go back! read more

Luxury Nail & Spa - My nails done to match the toenail color I brought in - Nail Salons Near Me - Dyer, Indiana

My friend and I visited today and had the full service mani-pedi. Good service and quality work for both of us! All the staff were friendly and polite. They of course have the no-chip polish they do a great job with lots of color options. I would certainly go back. read more

Been going here for years and the service and care has just gone down the tubes. I think they have new people come in who have no clue how to do a pedicure. This is the 3rd straight time this has happened to me and I won't be coming back. I always get the deluxe pedi And for years it was amazing now there is no difference from regular to deluxe other than the price. All the prices of all the services have gone up and the quality is low. One part of the pedicure is to cut and clean up cuticles and and file the nails. That has not happened now twice. The polish is sub par and the new polish their buying chips in 2 weeks. Very upsetting. read more

Very unhappy! This is my second time coming here. First time was a week day night and it was slow so they took their time. This was a Saturday, very busy and I was rushed. Waited 45 minutes then when the girl started my pedicure she kept stopping because her previous client was complaining about her nails so she stopped my pedicure twice to fix this ladies nails! She gave me know extra options for my pedicure so it was rushed to do my nails. I'm VERY disappointed in my pedicure! My feet still have calculus which I pointed out a head of time that they needed extra attention! Then there's my nails........ My nails are REAL. I told her I wanted the cuticles cut and my nails filed, then painted. She insisted on cutting them to even them. I told her no. She insisted so I said cut them very little. What does the lady do? She cysts them down like I'm a kid! I was so mad and told her O'd never be back! One day later my no chip is chipping. Go figure!! Terrible place!!! read more

Luxury Nail & Spa - Nail Salons Near Me - Dyer, Indiana

This was my first time going to this nail salon and it was amazing!! Tina was my nail artist today and she greeted me outside the door and was super friendly. She made sure every nail she did was perfect and i'll definitely be returning! read more

I've been here twice. First time I came the technician did an amazing job, I was very pleased with the work she did and how attentive and friendly she was. I decided to come back since the first time was a very pleasant experience. I am a bit upset about the work this lady performed. Not only did she not care to correct or pay any attention to what she was doing, she had a poorly attitude. I understand how demanding and frustrating this job could be but customer shouldn't pay for your frustrations. She looked extremely irritated to the point of feeling like she's was rushing. I don't think this manicure is worth $30. I'm very patience, and grateful to those who offer a good job and work ethic. I'm very disappointed, specially when one person could make a whole establishment give a bad impression. read more

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I been coming to this salon for over 7 years and its always a wonderful experience. "Lynn is the Best".... she does a fantastic job on my nails . She is kind, caring and very Professional !! read more

0 stars for customer service! My daughter and I who are African American came in and approached the counter for service. There were 2 staff at the counter that said nothing to us. I stood to the side for paying customers and still no response. When a WHITE patron came in she was immediately greeted and offered service. When I said, I was waiting ahead of her, I was ignored and the WHITE patron was immediately seated. It wasn't until I demanded an apology that another staff person came up to acknowledge me. He explained they didn't understand or speak English. But the words that were said to the WHITE patron, "Hi, how can I help you, choose a color and sit there" were ALL ENGLISH! They need to greet ALL customers with the same respect! I will NEVER come here AGAIN! read more

I went to get my acrylics removed and I had to go to a room to lay down bc it hurt so bad. They jammed an extra acrylic nail between my fake and real and ripped it off and every one hurt!!! I just about fainted, had I not asked to go lie down. She didn't make my nails smooth before painting them again either. What is this?? This is NOT how acrylics are supposed to b removed!!! Eveything I read is that u soak them!!! They just lost a customer of many many years. Never going back. read more

I will NEVER go back! Employees were really rude, girl who did my fill was in such a hurry to take her break (sitting in a pedi chair with head phones on) that the edges of some of my nails weren't completely covered in polish. When I asked her to fix it she acted like I was imposing on her! Unhappy with the shape of nails too, a few nails are obviously filed crooked with sharp edges. It took 2 hours to get in and get a fill!!!! Waaaay too long! At $35 plus tip I feel like I wasted my money. Don't go! read more

My nail tech Lynn is the best!!! She's been doing my nails for over 2 years now. She's very detailed and great at what she does. I recommend getting your nails dipped because she does an incredible job!! She can also do whatever designs you like. If you're looking for a new nail tech, you'll definitely want to make an appointment with Lynn!! read more

This was the best pedi I have ever experienced. Period. Went there with my sisters-in-law before a big event. I have really sensitive feet and don't care much for the clipping, filing, and removal of rough spots... This guy was so gentle! It literally felt like he was kissing them when he was clipping the cuticles! It was also only 25 bucks. They use all the good stuff--OPI, Essie. It's a nice, clean shop. The massaging chair was a good one too. I'll definitely come back. read more

Love this salon. Gonna come back and recommend to my relatives ans friends :) it is clean and nice, the service is good as well, it deserves high rating read more

Will not be back. Not pleased with customer service! Long wait unorganized system on work flow. They were not friendly at all. I was just there on Thursday and my nail are already chipping. They will try to start your feet first so you are "obligated" to stay for your nails. They proceed to take forever and take other clients before you. First and last time I will try a new salon. read more

I've been here twice and the place seems pretty good to me. I'm surprised by all the bad reviews. I only got a pedi but they both were good. I have horrible eczema on my hands and feet, so if my peri looks decent im happy. FYI, don't bother making an appt on Sundays. There was a lady there that waited 25min and she had an appt. I had to wait 40. read more

All of the good staff seemed to have quit. 2nd time in the past couple months and both times got a younger girl that didn't do that good of a job. Another young girl that I didn't recognize from my visits before even rolled her eyes at me when she thought I wasn't looking. If they don't get some better techs in soon I'll be taking my business somewhere else. Sorry to see the decline in service because I really liked the place before. read more

Poor customer service!!!! I was the 2 person in the salon this morning. They took a women who came in after me before me. All I needed was my nails painted. They were rude and asked me to come back. I will never come back here again!!!!!!!! read more

In the pedicure chair right now with Julie! She is my go to for pedis and nails. I can't imagine how much more a person would want but then again some people are just negative ! She is nice....and does it all ! Scrubbing ....exfoliating....massaging! I find the tools are in plastic and they bleach the bowls after use. The shop is very clean !!! read more

I have been going to Luxary Nails for years. Julie has always been my nail tech. She does a great job! Very personable...we are always talking about our families. She is also very accommodating. Cyndee read more

I've been going to this shop for years and over the years I've had a lot of friendly professional nail techs. But today was the worst experience of my life. I'm sorry I didn't get the tech's name but I was so upset I just wanted to get out of there. It was an older gentleman. First of all, when I came in and the girl at the desk notified him that I needed my nails done, he acted like he didn't want to do them. He made some comment in Chinese that I didn't understand; whatever he said made the young lady uncomfortable and embarrassed. During the entire time he was doing my nails he was extremely rude; acting like he was actually disgusted. I hate to throw around the word racist, but I'm certain that was his problem. Then afterwards, my nails were wet and he didn't even assist me with my coat and purse. Then when I complained to the manager she showed no concern. The only thing she said, very dismissively, was when you come back I'll make sure you get someone else. I said I won't be back and she said ok; as if she could care less if I returned or not. I am so tired of these businesses coming into our neighborhoods, taking our money and treating us like SHIT!!! I have never written a review in my life but I am so angry right now. What we need to do is stop patronizing these businesses. I don't care if you like me or not, but I be damn if I give you my money to disrespect me. read more

I have been going to Julie at Luxury Nails for 10 years. She does an excellent job every time and is very knowledgable about any questions I might have concerning my nails. They keep all their instruments sterilized at the salon and it always looks neat & clean. The staff is friendly and accommodating. I would not go anywhere else . read more

Horrible just horrible DO NOT Go here.went twice both times a disappointment, rude unorganized nasty just ugh worst I can walk here from home and I rather drive way to Chicago then go here they was also very rude to my boyfriend the nail tech was so so sooooo rude just unbelievable don't waste your time or money on this place. read more

At first I thought I really liked this place but my last few visits were very unpleasant. I used to be a regular customer here but I got tired of hearing the techs bicker about who's turn it was and how many turns they've each taken. I definitely understand that a process has to be in place but this should be seamless to the customer. When I hear this mess it makes me double think about letting someone who doesn't want to be next do my nails. Getting my nails and pedi done is a luxury not a necessity for me and if I'm spending money having these services done, I want to have a pleasant experience. The actual services vary. They are either a hit or miss just when I would think I found a tech that was doing a great job, the next time they would either cut my cuticles so bad or do a terrible job on the shaping and polishing. I was always hesitant to recommend this place to anyone and I'm not sure why I stayed so long but I finally pulled the plug after my last run in with "The Bickerson's". Visiting a new place now and I can totally tell how much money I wasted on paying for a half assed service. read more

I really loved coming to this place, but ever since I got a pedicure this place IS NOT CLEAN. I have a really bad infection on my foot, due to not cleaning the pedicure station correctly!! On top of that, they don't listen to what kind of nails you want. You ask for acrylic they give you gel then you wonder why the price went from 25$ to 40$. read more

Went there a few times. Never had much of a problem. Got a pedicure done there the other day, and the lady did a horrible job. I asked her if she could fix the mistakes and the other lady chimed in "she did the best she could do." Im like what? 30 dollars and the customer isn't right? Anyways all the workers just sit around and talk loudly while they're on their phones. They eat sunflower seeds and spit them all over the floor. They act like they don't "need" your business, and definitely are extremely rude. I will NEVER go there again. I've only written one other review on yelp, so this should tell you how passionate I am at how horrible their service was. Never go to this place. read more